BT Diverse 6350 User Manual Download Page 74

Page: 74 / 93

If you experience any problems, please call the Helpline on

0800 218 2182*

or email

[email protected]

Answering machine

set answer mode.

play your outgoing message.

record a new outgoing message.

switch answering machine off.

If you don’t give any instructions for 8 seconds, your
BT Diverse 6350 will hang up.

Summary of Contents for Diverse 6350

Page 1: ...User Guide BT DIVERSE 6350...

Page 2: ...lets you see who s calling and your phone stores details of the last 30 callers in a Calls list Caller Display requires subscription n Answering machine can be operated from the corded telephone base...

Page 3: ...may find the answer in Help at the back of this guide n Hearing aid Please note that the BT Diverse 6350 works by sending radio signals between the base and handset These signals may interfere with so...

Page 4: ...23 Entering names 23 Writing tips 24 Character map 24 New directory entry 25 Insert a pause into a directory entry 25 Dial from the directory 25 View a directory entry 26 Copy an entry to another hand...

Page 5: ...a text 40 Sent messages in the Outbox 41 Saved messages in the Drafts folder 41 Entering text 41 Special characters 41 Writing tips 42 SMS templates 42 Edit SMS template 43 Delete SMS template 43 Rea...

Page 6: ...volume 67 Delete all messages 68 Record a memo 68 Call screening using a handset 69 Call screening at the base 69 Answering machine settings 70 Memory full 71 Remote access 72 Security PIN 72 Switch...

Page 7: ...6 Connecting to a switchboard 87 Dialling mode 87 Guarantee 87 Additional Replacement items 89 How many telephones can you have 89 R TTE 89 Wall mounting your phone 90 In this guide 7 If you experienc...

Page 8: ...rside of the base Plug the other end into the mains socket The display lights up WARNING Do not place your BT Diverse 6350 in the bathroom or other humid areas Handset range The BT Diverse 6200 additi...

Page 9: ...telephone and plug the other end into the wall socket 4 Press the line cables into the grooves on the base of the phone so that the phone can lie flat Telephone line cord Power adaptor cable Providing...

Page 10: ...o activate the batteries Getting started Power adaptor cable Battery low warning When the batteries need recharging the handset beeps and the display shows Battery level The battery symbol shows the c...

Page 11: ...s simply slide open the battery compartment cover and insert your finger nail under the end of the batteries to pull them out 11 Getting started If you experience any problems please call the Helpline...

Page 12: ...ets SIM reader Insert a SIM card for copying numbers names to the directory page 28 On Off Ans Switches your answering machine on off page 62 Skip Press once to repeat current message press again to p...

Page 13: ...hboards and certain network services LED When you have missed calls the missed calls LED flashes and the screen tells you there are new calls in the calls list page 32 Navigation Lets you redial numbe...

Page 14: ...display icons Angled during a call Moving incoming call or caller on hold Answering machine on Menu Names 13 33 BT Diverse 6200 additional handset main display icons Angled during a call Moving incomi...

Page 15: ...n button to scroll up or down through the options then press OK to select the option you want For example to adjust the handset ringer melody for external calls 1 Press MENU then scroll DOWN to HANDSE...

Page 16: ...ete messages Answer On Off Record memo Outgoing message Answer Settings Base Settings Ringer Display Dialling Keypad Music on hold System PIN Repeater mode Calendar Clock Appointments Set Alarm Time D...

Page 17: ...dless handset only 1 Press and hold to switch the handset off 2 Press and hold again to switch it back on Handset ringer on off cordless handset only 1 Press and hold to switch the handset ringer off...

Page 18: ...andsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to both sides of your conversation 1 Using the corded handset Press once...

Page 19: ...n button UP or DOWN to increase or decrease the call volume Secrecy When on a call you can talk to someone in the same room without your caller hearing 1 During a call press SECRECY Display shows SECR...

Page 20: ...want 3 Press to dial Delete a redial number 1 Press The last number dialled is displayed Scroll UP or DOWN to the number you want 2 Press OPTIONS DELETE CALL is highlighted 3 Press OK The number is d...

Page 21: ...ess OK DELETE ALL CALLS is displayed 3 Press YES to confirm or NO to cancel Press the to return to standby Keypad lock cordless handset only You can lock the keypad on the cordless handset to prevent...

Page 22: ...xt messages 1 Press Screen highlights SMS Press OK 2 Scroll UP or DOWN through the message list Press READ to read the message 3 Press BACK to return to the previous menu Messages on the answering mac...

Page 23: ...tory Names can be up to 16 characters long and numbers up to 24 digits long Open the directory 1 Press NAMES Stored entries are displayed alphabetically Entering names Use the keypad letters to enter...

Page 24: ...phone is set to insert the first letter of a name as an upper case letter The rest will be in lower case Press to set lower case or upper case letters Using your phone Button Upper case Lower case Sp...

Page 25: ...6 To add another entry press OPTIONS or press to return to standby Insert a pause into a directory entry You may need to do this if your BT Diverse 6350 is connected to a switchboard 1 When entering...

Page 26: ...ry 1 Press NAMES and scroll DOWN to the entry you want then press OPTIONS 2 Scroll DOWN to SHOW DETAILS and press OK 3 The name number and ringtone are displayed 4 Press to return to standby Copy an e...

Page 27: ...ou want then press OPTIONS 2 Scroll DOWN to EDIT ENTRY and press OK and press CLEAR to edit characters or numbers 3 Use the keypad to edit the name then scroll DOWN to the number and edit the number 4...

Page 28: ...ress OPTIONS 2 Scroll DOWN to DELETE ALL and press OK 3 DELETE ALL ENTRIES is displayed Press YES to delete or NO to cancel 4 Press to return to standby Copy SIM Copy entries to and from compatible mo...

Page 29: ...any problems please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com If handset directory is empty the screen only shows SIM TO PHONE If no SIM card is inserted INSERT SIM CARD...

Page 30: ...other handset will ring If you have more handsets all available handsets are displayed Scroll DOWN to highlight the handset you want and press OK If the other handset is making an external call the s...

Page 31: ...forth between your external and internal callers Conference call You can hold a 3 way conversation with an external caller and another handset user at the same time 1 During an external call press Yo...

Page 32: ...n international call If you have stored a name to go with the number in your handset directory the name will be displayed instead Calls list The Calls list contains the telephone numbers of your last...

Page 33: ...CALLS to open the Calls list 2 Scroll DOWN to the name or number you want 3 Press OPTIONS scroll DOWN to SAVE NUMBER and press OK 4 Enter the name If necessary scroll DOWN to edit the number then pre...

Page 34: ...or email bt helpdesk vtecheurope com Delete the entire Calls list 1 Press CALLS to open the Calls list 2 Press OPTIONS and scroll DOWN to DELETE ALL CALLS Press OK DELETE ALL CALLS is displayed 3 Pres...

Page 35: ...nd press 2 The BT Helpdesk for this product will be automatically dialled BT Directory Enquiries Using the handset 1 Press then The BT Calling Features works in exactly the same way as the main name a...

Page 36: ...l bt helpdesk vtecheurope com Using the base 1 Press then scroll DOWN to Dir Enquiries and press Call Divert On Divert all incoming calls to another number of your choice 1 Press then scroll DOWN to C...

Page 37: ...f your instructions Call Waiting Off 1 Press then scroll DOWN to CALL WAITING OFF and press 2 Listen for confirmation of your instructions Check Call Waiting 1 Press then scroll DOWN to CHECK CALL WAI...

Page 38: ...d be used sparingly Welcome to the BT Text Service on your BT Diverse 6350 The SMS service is provided by BT Your BT Diverse 6350 can send and receive messages to any mobile phone from participating m...

Page 39: ...ayed then OK 2 WRITE MESSAGE is highlighted press OK Use the keypad to write your message then press OPTIONS 3 You can now scroll UP or DOWN to choose between SEND TO press OK and either enter the num...

Page 40: ...problem after 3 attempts the display shows MESSAGE SENDING FAILED and the handset returns to standby If you open the Outbox the message is marked NOT SENT Receiving a call while writing a text 1 If y...

Page 41: ...you can store it in the drafts folder Your BT Diverse 6350 can store up to 5 messages Entering text You can enter a word by pressing each letter button a number of times to display the character you w...

Page 42: ...between upper and lower case characters Available characters are displayed at the bottom of the screen keep pressing the button to scroll through the characters The cursor automatically moves on to th...

Page 43: ...s OK Press CLEAR to delete characters then enter your own template and press SAVE You can now insert the new template into any text message Delete SMS templates 1 Press MENU SMS MESSAGES is highlighte...

Page 44: ...ssage or press OPTIONS 3 You can now choose between SEND TO press OK and either enter the number you want or press SEARCH to display your Directory then scroll to the entry you want Now press OK NUMBE...

Page 45: ...d through the message You can now press OPTIONS to DELETE deletes the current message REPLY write and send a reply FORWARD forward the message to another number USE NUMBER ring the number SAVE NUMBER...

Page 46: ...Press MENU SMS MESSAGES is displayed press OK and scroll DOWN to SMS SETTINGS and press OK 2 Scroll DOWN to NEW SMS ALERT Press OK 3 Press LEFT or RIGHT to select ON or OFF Press SAVE SMS Service Cen...

Page 47: ...Select a Send Service Centre number If you enter additional Service Centre numbers you can choose which send Service centre you want to use Your BT Diverse 6350 is pre set to send using Service Centre...

Page 48: ...area has its own Inbox Outbox and Drafts folder Setting up a user area You can choose to have PIN PROTECTION to help keep texts private If you select GENERAL MESSAGES the sub address has been pre set...

Page 49: ...umber on the end of your telephone number the text will automatically be stored in your personal user area Open an SMS user area When you want to read write and send text messages you must open your u...

Page 50: ...or external calls 3 Press DOWN then use LEFT or RIGHT to hear the melodies for INTERNAL calls 4 Press DOWN then use LEFT or RIGHT to set the volume 5 Press SAVE to keep the settings displayed 6 Press...

Page 51: ...base each handset is given a number 1 5 You can also give the handset a name to match the location or user e g Mike or Office 1 Press MENU then scroll DOWN to HANDSET SETTINGS and press OK 2 Scroll DO...

Page 52: ...OFF 4 Press SAVE 5 Press to return to standby or BACK to go one step back in the menu Auto talk cordless handset only You can answer a call just by lifting the handset off the charger This is called...

Page 53: ...to SELECT BASE and press OK All bases to which the handset is registered are displayed 3 Use UP or DOWN to select the base you want and press OK 4 Press SAVE 5 Press to return to standby or BACK to go...

Page 54: ...DOWN then use LEFT or RIGHT to set the volume 5 Press SAVE to keep the settings displayed 6 Press the to return to standby or BACK to go one step back in the menu Dialling mode You can set the diallin...

Page 55: ...croll DOWN to BASE SETTINGS and press OK 2 Scroll DOWN to KEYPAD and press OK 3 Use LEFT or RIGHT to select ON or OFF 4 Press SAVE 5 Press to return to standby or BACK to go one step back in the menu...

Page 56: ...0000 If you change your PIN keep a note of the new number by writing it in the space provided on page 83 1 Press MENU then DOWN to BASE SETTINGS and press OK Scroll DOWN to SYSTEM PIN 2 Press OK Disp...

Page 57: ...fault setting is off 1 Press MENU then scroll DOWN to BASE SETTINGS and press OK Scroll DOWN to REPEATER MODE 2 Press OK then LEFT or RIGHT to select ON or OFF 3 Press SAVE to keep the settings displa...

Page 58: ...he corded handset 1 Press MENU then scroll DOWN to CALENDAR CLOCK and press OK 2 APPOINTMENTS is highlighted Press OK 3 Screen shows list of appointments Scroll UP or DOWN to the one you want and pres...

Page 59: ...n alarm call for an individual handset When an alarm is set the screen shows Choose from 10 polyphonic melodies using the cordless handset and 10 standard melodies using the corded handset 1 Press MEN...

Page 60: ...K to go one step back in the menu Time Date 1 Press MENU then scroll DOWN to CALENDAR CLOCK and press OK 2 Scroll DOWN to TIME DATE and press OK 3 Enter the correct time then scroll DOWN 4 Enter the c...

Page 61: ...he pre recorded message Hello your call cannot be taken at the moment so please leave your message after the tone Date and time An announcement of date and time of recording will be added automaticall...

Page 62: ...olume for message playback ranges from 00 min to 04 max Press to increase Press to decrease Message indicator When you have new messages the green PLAY light flashes The display shows the total number...

Page 63: ...ress again all messages are deleted If messages are saved then you will hear Message saved Operating the answering machine from a handset You can use any registered BT Diverse 6200 additional handset...

Page 64: ...oose from Answer Record This invites your caller to leave a message The pre recorded message is Hello your call cannot be taken at the moment so please leave your message after the tone Answer Only Th...

Page 65: ...press OK RECORD MESSAGE is highlighted Press OK 3 Use UP or DOWN to select ANSWER RECORD or ANSWER ONLY 4 Press OK Follow the voice prompt to begin recording after the tone Press SAVE to stop recordi...

Page 66: ...y of 0 5 10 15 20 25 30 seconds or Time Saver Time Saver can save you the cost of a call when you want to ring in to find out if you have new messages If your answering machine answers after 10 second...

Page 67: ...answering machine messages and missed calls you have received e g SMS 1 MESSAGES 3 CALLS 8 2 Scroll DOWN to MESSAGES press OK and listen to your messages Play pause delete volume 1 On your handset pre...

Page 68: ...s End of messages Delete all messages 1 On your handset press MENU scroll DOWN to ANSWER MACHINE and press OK 2 Scroll DOWN to DELETE MESSAGES and press OK Press YES to confirm or NO to cancel 3 Press...

Page 69: ...ring machine takes a call the caller s details are displayed providing you have a Caller Display service 2 Press SCREEN to listen in to your caller leaving a message If required press UP or DOWN to ad...

Page 70: ...essage Answer Delay set the time your BT Diverse 6350 answering machine takes to take your calls Message Alert set an audible beep when you have new answering machine messages Security PIN enables rem...

Page 71: ...k in the menu Memory full If a caller is leaving a message when the memory becomes full your machine will announce Thank you for calling and hang up The machine will also automatically set to Answer O...

Page 72: ...nauthorised callers from listening to your messages To change your remote access Security PIN see Answering Machine Settings page 70 Switch answering machine on remotely If you forget to switch on you...

Page 73: ...r phone number When you hear your outgoing message press You will hear Please enter your security code 2 Enter your 4 digit code If you have messages your machine announces You have n new messages and...

Page 74: ...on 0800 218 2182 or email bt helpdesk vtecheurope com Answering machine set answer mode play your outgoing message record a new outgoing message switch answering machine off If you don t give any ins...

Page 75: ...came with your BT Diverse 6350 is pre registered If you buy new handsets to use with your BT Diverse 6350 they will have to be registered to the base before you can use them Register a new BT Diverse...

Page 76: ...GISTRATION and press OK Display shows REGISTER HANDSET 2 Press OK The next available base is highlighted automatically e g BASE 2 3 Press OK Enter the SYSTEM PIN original setting 0000 and press OK 4 T...

Page 77: ...register a handset You can use a handset to de register itself or any other handset from the base 1 Press MENU and scroll DOWN to REGISTRATION Then press OK 2 Scroll DOWN to DE REGISTER H SET and pres...

Page 78: ...t contact the BT Diverse Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com No display n Check that the handset batteries are charged If necessary replace the batteries Nothing happens whe...

Page 79: ...r number to be sent It has been withheld or is unavailable Possible problems with SMS n SMS messages cannot be sent and screen displays MESSAGE SENDING FAILED n The base station power supply or teleph...

Page 80: ...oming messages n This may be due to your handset being de registered at the text service centre All you need to do is type Register and send it to 00000 You will receive a confirmation message back Th...

Page 81: ...mands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled n Press MENU Press OK to WRITE MESSAGE Type in the follo...

Page 82: ...home late If you are sending a message from a fixed line phone and require a status report Will allow a status report to be sent back to you when you have sent a message to confirm delivery Place at...

Page 83: ...cords Date of purchase Place of purchase For guarantee purposes proof of purchase is required so please keep your receipt Enter your system PIN here For more information on your system PIN see page 56...

Page 84: ...r the handset use only AAA Nickel Metal Hydride NiMH rechargeable batteries with a minimum capacity of 750mAh Never use other batteries or conventional alkaline batteries as this could lead to a short...

Page 85: ...additional handset may become warm when the batteries are being recharged This is normal We recommend that you do not place the product on antique veneered wood to avoid damage n Do not stand your pr...

Page 86: ...ry and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have...

Page 87: ...isted below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Diverse 6350 or any component thereof other than batteries which is identifie...

Page 88: ...re available from www bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or repair Pleas...

Page 89: ...a base and up to 6 handsets Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise A total REN of 4 is allowed per telephone line For example if the BT Diverse...

Page 90: ...bottom of the phone 2 Rotate the stand 180 and re attach to the base unit by clipping it into the two slots near the bottom of the base 3 Drill two holes in the wall 71mm vertically apart using an 8mm...

Page 91: ...e handset in place when wall mounted 6 Slot the holes on the back of the base over the screw heads and gently pull the phone down to make sure it is securely in place Wall mounting the cordless handse...

Page 92: ...screws leaving about 5mm protruding from the wall on which to hang the phone 3 Take the mains power cable out of the socket on the charger 4 Slide the wall mounting bracket onto the underside of the c...

Page 93: ...t to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2009 Registered Office 81 New...

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