30
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet
the approval requirements for connection to the telephone network. We recommend that
you contact BT’s approved repair agent, TecLogic on 08702 405029 or a local qualified
repairer.
Returning your phone
Where possible, pack the product in its original packaging. Please include all parts,
including the line cords. (Please note, we cannot take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting from the Post Office or carrier.
Accessories and replacement items
For a full range of accessories and replacement items for BT products, please call
0872 240 5522, or visit www.withandwithoutwires.com
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used
to calculate the number of items which may be connected to any other telephone line.
Your BT Converse 1300 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4
is exceeded, the telephone may not ring.
General information