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User Guide

BT Concero 1500

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Summary of Contents for Concero 1500

Page 1: ...e user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced Simply hover the cursor over the page number website or email reference and click when the hand icon changes to the icon ...

Page 2: ...ovides you with all the information you need to get the most from your phone You must first set up your phone before you can use it This doesn t take long as it is easy to do Just follow the simple instructions on the next few pages Need help If you have any problems setting up or using your BT Concero 1500 please call our Helpline on Freephone 0800 218 2182 Our dedicated advisors are more likely ...

Page 3: ... 15 Receiving calls 15 Earpiece volume 16 Mute 16 Redial 16 To copy a redial number to the phonebook 16 To delete a number from the redial list 17 To delete the entire redial list 17 Keypad lock 17 Handset ringer volume on off 17 Page the handset s 18 Making internal calls 18 Receiving internal calls 18 Transferring calls 18 3 Way conference calls 19 Phonebook Store a number 20 Entering names 20 W...

Page 4: ...only 33 Select answer mode 33 Select male or female outgoing message voice 33 Record your own outgoing message 33 Play check outgoing message 34 Reinstate pre recorded outgoing messages 34 Playing messages via the handset 35 Adjust volume for message playback 35 Delete all old messages 35 To record a memo 36 Memory full 36 Recording time 36 Answer delay 37 Remote access 37 Switch remote access on ...

Page 5: ...cket Power socket Telephone line socket Talk Standby time Under ideal conditions fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge Getting started Location You need to place your BT Concero 1500 base within 2 metres of a mains power and telephone socket so that the cables will reach Make sure it is at least 1 metre away from other ele...

Page 6: ...batteries will reduce with time as they wear out so reducing the talk standby time of the handset Eventually they will need to be replaced New batteries can be obtained from the BT Concero Helpline 0800 218 2182 Batteries and handset may become warm during charging This is normal If you have more than one handset registered to your base you only need to set the date and time on one handset and the...

Page 7: ...ss the soft key 4 The current time setting is displayed enter 2 digits for the hour and 2 for the minute using the 24hr format eg for 10 54pm press and press the soft key you will hear a confirmation tone 5 Press and SET DATE is displayed Press the soft key 6 The current date setting is displayed enter 2 digits for the day 2 for the month and 2 for the year using the dd mm yy format eg for 23rd Ma...

Page 8: ...r 1 Plug the power adaptor cable item code 048610 into the underside of the charger and secure the cable behind the retaining clip Plug the other end into the mains wall socket and switch the power on 2 Remove the protective film from the handset screen and activate the batteries by pulling the plastic tab away from the back of the handset 3 Place the handset on the charger and charge for at least...

Page 9: ...ress and hold to turn the ringer on off page 17 Recall Used when connected to a switchboard PBX page 49 and with some BT Calling Features Phonebook Press to open the phonebook page 20 Right soft key Mute Use with icons displayed above the key During a callpresstomute your voice so your caller cannot hear you page 16 End call Press to end the call in progress page 15 Press and hold for 5 seconds to...

Page 10: ...hine On answer machine on Flashing new message received Off answer machine off Alarm On alarm set Flashing alarm time reached Keypad lock Keypad lock on Ringer Handset ringer turned off Antenna On in range Flashing edge of range Left right Characters off the display to the left right Press key to scroll through the number Up down Menu options exist above below those shown on the display Clear Righ...

Page 11: ...es during playback Press and hold to delete all old messages Stop Stop message during playback Ans on off Switch answering machine on off Skip Repeat current message Press twice to skip to previous message Vol Vol Adjust speaker volume during playback Message display shows number of messages and answering machine status Digits flash when there are new messages Play Play messages Skip Skip forward ...

Page 12: ...set is switched on and in standby 1 Press the button to open the main menu and press or to scroll through the menu options Left soft key Right soft key Up and Down keys Menu navigation Press or to scroll through the menu options Press Left soft key to select a displayed option Press Right soft key to go back to the previous display screen Press and hold Right soft key to return to the standby disp...

Page 13: ...List Details Store Number Delete Delete All Phonebook Add View Edit Delete Delete All capacity BS Settings Base Ringer Ring Volume Delete HS Change PIN HS Settings Date Time Alarm Ringer Tones HS Name Display Auto Answer BT SERVICES HELPDESK BT 118500 DIVERT ON DIVERT OFF DIVERT check C WAIT ON C WAIT OFF C WAIT CHK Registration Reset You will need to press the Left soft key to open the sub menu ...

Page 14: ...s Default settings table Handset Default Value Base Default Value Redial List Empty System PIN 4 digit 0000 Call List Empty Base Ringer Melody Melody 1 External Ringer Melody Melody 1 Ringer Volume Volume 5 Internal Ringer Melody Melody 2 Ringer Volume Volume 5 Answer Machine Default Value Earpiece Volume Volume 3 AnswerMachineON OFF ON Handset Name HANDSET Answer Mode ANS REC Key Tone OFF OGM PRE...

Page 15: ...itted at both internal handsets The internal call has to be ended before the external call can be answered Using the phone Switch the handset on off 1 Press and hold for 5 seconds to switch the handset on and off Make a call 1 Press Enter the telephone number and the number is dialled Preparatory dialling Use preparatory dialling to see and check the number on the display before you dial out The d...

Page 16: ...onebook 1 Press to display the Redial list 2 Press or to display the number you want and press Left soft key to select 3 STORE NUMBER is displayed press Left soft key to select 4 Name is displayed Enter a name using the keypad and press Left soft key to confirm 5 The number is displayed press Left soft key to confirm 6 Press or to select a ringtone to associate with the name number and press to co...

Page 17: ... display Delete All and press Left soft key to select 4 Confirm is displayed press Left soft key again to confirm and delete the entire redial list 5 List Empty is displayed Right soft key to return to standby mode Keypad lock You can lock the keypad to prevent accidentally dialling numbers while carrying the handset around 1 Press and hold until the icon is displayed 2 To unlock the keypad press ...

Page 18: ...calling handset number will be shown on the handset display 1 Press to answer the call Transferring calls If using a BT Concero 1500 multi pack you can transfer an external call to the other handset 1 During an external call press 2 Enter the number of the handset you want to call The other handset will ring and display your handset number to let the handset user know who is calling The external c...

Page 19: ...set 1 During an external call press 2 Enter the number of the other handset you wish to join the call The other handset will ring 3 The other handset answers the caller by pressing 4 Press and hold the button for 2 seconds the display shows CONFERENCE The external caller and the two internal handsets are all connected to the conference call 5 Any caller can leave the conference by pressing If you ...

Page 20: ...tored alphabetically Store a number 1 Press to open the phonebook The first entry or list empty is displayed 2 Press Left soft key Add is displayed press to select 3 Name is displayed enter the name for the entry using the keypad see Entering names below if you need help Press to store 4 number is displayed enter the number for the entry using the keypad and press to save 5 Press or to select a ri...

Page 21: ... entry you want 3 Press Left soft key then or to display Edit and press to select 4 The stored name is displayed followed by a flashing cursor Edit the name using the Right soft key to delete incorrect characters and enter new ones using the keypad then press 5 The number is displayed followed by a flashing cursor Edit the number using the Right soft key to delete incorrect digits and enter new on...

Page 22: ...oft key then or to display Delete and press to select 4 Press to return to standby mode Delete all phonebook entries 1 Press to open the phonebook The first entry is displayed 2 Press the Left soft key then or to display DELETE ALL 3 Press and CONFIRM is displayed Press then all phonebook entries will be deleted and LIST EMPTY is displayed 4 Press to return to standby mode If you have purchased a ...

Page 23: ...o select either INT RING or EXT RING for internal or external call ringer melody and press 5 The current ringtone is played use or to listen to the alternatives and press to confirm your choice 6 Press and hold to return to standby Handset ringer volume There are 5 volume levels and Ringer Off to choose from 1 Press the button to open the main menu 2 Press or until the display shows HS SETTINGS an...

Page 24: ...ress 3 Press or until Tones is displayed press to select 4 Press or to select the tone you want Key Beeps Battery low or out of range and press to select 5 Press or to display either On or Off and press to confirm You hear a confirmation tone 6 Press and hold to return to standby Handset name You can give each handset a name up to a maximum of 10 characters for example Kitchen The handset will sti...

Page 25: ...LARM is displayed and press to select 4 Press or to select ON or OFF and press 5 If you select ON you should now enter the time in 24hr format i e for 07 30am enter and press The icon will show on the standby screen to indicate that the alarm is set 6 Press and hold to return to standby When the alarm goes off The alarm will only go off on the handset were it has been set this is indicated by the ...

Page 26: ...d the alarm time will need to be set again if required Auto answer If auto answer is on set as default you can answer a call by taking the handset out of the base you do not have to press the button to take the call 1 Press the button to open the main menu 2 Press or until the display shows HS SETTINGS and press 3 Press or until AUTO ANSWER is displayed and press 4 Press or to select ON or OFF and...

Page 27: ...ayed press to select and the current ringtone is played 4 Press or to listen to the available ringtones and press to select 5 Press and hold to return to standby Base ringer volume There are 5 volume levels and ringer off to choose from 1 Press the button to open the main menu 2 Press or until the display shows BS SETTINGS and press 3 Press to display RING VOLUME and press the current ringtone is ...

Page 28: ... the existing PIN code using the keypad and press New PIN is displayed 5 Enter a new 4 digit PIN code using the keypad and press CONFIRM is displayed 6 Re enter the new PIN code and press You hear a confirmation tone 7 Press and hold to return to standby Delete handset 1 To de register a handset from the BT Concero 1500 base station press the button to open the main menu 2 Press or until the displ...

Page 29: ...umber of calls and your caller s telephone number will be stored in the Call list The Call list holds the last 40 incoming calls missed and answered When the Call list is full the oldest call will be replaced by a new call the most recent call will always be at the top of the list View dial a number 1 Press the most recent missed call is displayed New missed calls are shown with the icon in the di...

Page 30: ...The date and time details of the call will be displayed Delete a number 1 Press to display the Call list then press or to scroll to the entry you want and press to select 2 Press to display Delete and press to select 3 Press to return to standby mode Delete the entire Call list 1 Press to display the Call list and press 2 Press or to display Delete ALL and press to select 3 confirm is displayed pr...

Page 31: ...our BT Concero 1500 gives clear voice prompts to help you when using the answering machine Operating the answer machine via the base Switch answer machine on off 1 Press Ans on off When the answer machine is off the base counter will show Playing messages 1 Press Play The number of recorded messages will be shown on the message counter If there are new messages the total number of new messages wil...

Page 32: ...an then press to accept the call or to stop monitoring Operating the answer machine via the handset Switch answer machine on off When first connected to the mains power your BT Concero 1500 is set to ON and Answer and Record When set to on the icon is displayed on the handset screen 1 Press the button the display shows ANS MACHINE press 2 Press or until ANS ON OFF is displayed and press to select ...

Page 33: ...elect 3 The display shows ANSWER MODE press 4 Press or to select ANS REC or ANSWER ONLY and press to confirm 5 Press and hold to return to standby Select male or female outgoing message voice 1 Press the button the display shows ANS MACHINE press 2 Press or until ANS SETTINGS is displayed and press to select 3 Press to display Ogm voice and press 4 Press or to select Male or female and press 5 Pre...

Page 34: ...ss to display OUTGOING MSG and press 4 Press or to select ANS record or ANSWER ONLY and press 5 PLAY MESSAGE is displayed press to listen to the message through the earpiece The display will show PLAYING MSG 6 Press and hold to return to standby Reinstate pre recorded outgoing messages 1 Press the button the display shows ANS MACHINE press 2 Press or until ANS SETTINGS is displayed and press to se...

Page 35: ...of the message are also shown on the handset screen The machine then announces You have n old messages and all old messages are played back New messages will always be played back first During playback you can choose any of the following options Press to stop playback Press to replay the current message Press twice to go to the start of the previous message Press to skip to the next message Press ...

Page 36: ...mory full thank you for calling and hangs up When the memory is full your answering machine will automatically switch to Answer Only mode You must delete messages to allow for more messages to be recorded see previous page for instructions Recording time Recording time allows you to set the amount of time that can be allocated to an incoming message The default is 3 minutes You can change this to ...

Page 37: ...gs you want 2 9 or TIME SAVER and press 5 Press and hold to return to standby Remote access You can operate your answering machine remotely from any Touchtone phone by calling your BT Concero 1500 and entering a 4 digit security code Switch remote access on off 1 Press the button the display shows ANS MACHINE press 2 Press or until ANS SETTINGS is displayed and press to select 3 Press or to displa...

Page 38: ...er your security code Enter your 4 digit code 2 Press to switch the answer machine on Check for messages 1 Dial your phone number When you hear your outgoing message press You will hear Please enter your security code 2 Enter your 4 digit code and your machine announces To hear main menu press 1 If you enter the incorrect PIN code you will hear Incorrect security code You have two chances to enter...

Page 39: ...mands When you have accessed your answering machine you can operate it using the keypad numbers on the phone you are using The commands are Play remote access menu Play Stop all messages Repeat Skip back to previous message Delete current message Skip forward to next message Turn answer machine on Turn answer machine off 2 1 4 5 6 7 9 ...

Page 40: ... so you can enter two important numbers of your choice e g your doctor and dentist numbers BT Helpdesk 1 Press the button and scroll to BT Services press 2 Helpdesk is displayed press to call the BT Concero product Helpdesk BT 118500 Directory Enquiries 1 Press the button and scroll to BT Services press 2 Scroll to BT 118500 and press to call Call Divert on 1 Press the button and scroll to BT Serv...

Page 41: ... empty and press 3 add is displayed press 4 Enter the name you want and press 5 Enter the number you want and press The entry is saved Dial a stored entry 1 Press the button and scroll to BT Services press 2 Scroll to the entry you want to dial and press Delete an entry or delete all entries 1 Press the button and scroll to BT Services press 2 Scroll to the entry you want to delete press 3 Scroll ...

Page 42: ...e handset will temporarily display SEARCHING then will display Handset and will be automatically assigned the next handset number Registering another make of handset to your BT Concero 1500 base If you want to register another make of handset i e not a BT Concero 1500 handset to your BT Concero 1500 base then you will need to follow the Registration instructions that came with the handset first an...

Page 43: ... 0000 If you have changed the number and cannot remember it contact the BT Helpline on 0800 218 2182 No display Check that the handset batteries are charged and correctly fitted If necessary replace the batteries Nothing happens when you press any button Is the icon displayed If so the key lock is on press and hold to unlock the keypad No connection between handset and base You may be out of range...

Page 44: ...r cannot hear you Check to see if the display says secrecy on If so the secrecy feature is switched on Press the right soft key to speak to your caller again Incoming caller s number is not displayed even though you have Caller Display The caller has to allow their number to be sent The number could be withheld or is unavailable ...

Page 45: ...3 Press and push the battery compartment cover back on until it clicks into place New batteries should be rechargeable Nickel Metal Hydride NiMH size AAA capacity 500mAh For details on how to obtain spare rechargeable batteries contact the BT Freelance Helpline on 0800 218 2182 Battery Manufacturer Model Rating GPI VT50AAAHC 500 mAH BYD H AAA500A 500 mAH CAUTION Do not immerse batteries in water o...

Page 46: ... placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will...

Page 47: ...ness users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Guarantee Your BT Concero 1500 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent ...

Page 48: ...r statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We suggest that you call our recommended repair agents Discount Communications Ltd on 0800 980 8999 Returning your phone If the Helpline is unable to remedy your problem they will issue a...

Page 49: ... even when the REN is less than 4 Connecting to a switchboard Switchboard compatibility This telephone may be connected to most types of switchboard however in the event of any difficulties consult your switchboard Service Provider Recall R Recall is used when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT Concero 15...

Page 50: ...is BT Concero 1500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance please visit www bt com producthelp User Guide formats This document is also available in other formats such as Large print Braille and Audio CD If you would like a copy please call 0800 218 2182 ...

Page 51: ...ject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2011 Registered Ofﬁce 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed and produced by The Art Design Partnership Ltd BT Concero 1500 10 11 Issue 1 ...

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