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If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
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You can easily call a range of useful pre-stored
numbers and BT Calling Features using the BT
Services menu. There are two empty entries in the
menu where you can store your own numbers if you
wish to.
pre-stored numbers in the Bt Services menu
Helpdesk
BT 118500
Divert on
Divert off
Divert check
Call wait on
Call wait off
Call wait chk
Empty
Empty
Call the Bt 1500 Helpline
1. Select menu, scroll
Vol.
Calls
to
BT
services
and select .
2.
Helpdesk
is displayed, press to call the BT1000
Helpline.
Call Bt 118500 (Directory Enquiries)
1. Select menu, scroll
Vol.
Calls
to
BT
services
and select .
2. Press
Vol.
Calls
to display
BT
118500
and press to call.
You need to subscribe to the
specific BT Calling Feature to
be able to use some of these
services. You might have to pay
a fee.
For more details on BT’s
Calling Features, go to bt.com/
callingfeatures, refer to the
user guide supplied when you
subscribed to the services of
your choice or call BT free on
0800 800 150.
If you’re not connected to the
BT network, some of these
features may not be available.
Call diversion services might
allow other divert options.
Please contact your telephone
network provider for details.
BT Services