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Signal strength

Signal strength that is:
•  On 2G below -90dBm = X will be displayed 
•  On 2G between -90 and -85, 1 bar will  

be displayed

•   On 2G between -85 and -80, 2 bars will  

be displayed 

•  On 2G between -80 and -75, 3 bars will  

be displayed

•  On 2G above -75dBm, 4 bars will  

be displayed

Signal strength that is:
•  On 4G below -120dBm = X will be displayed
•  On 4G between -120 and -110, 1 bar will  

be displayed

•  On 4G between -110 and -100, 2 bars will  

be displayed 

•  On 4G between -100 and -90, 3 bars will  

be displayed

•  On 4G above -90dBm, 4 bars will be displayed

Path status

The state of the communication paths is indicated by the OLED display, both mobile 
paths have the following possible path status: 

• 

Up No Reg – path is up but not registered with the platform.

• 

Registered – has contacted the platform and successfully registered.

• 

Alarm/ACK – alarm is being transmitted and awaiting acknowledgement.

• 

Down – the path has lost connectivity to the platform and is trying to reconnect.

Note:

 

When fully commissioned over both paths, then both paths should be registered.

Guide to signal strength

Figure 5 – Signal strength chart

Figure 6 – typical display cycling on a fully commissioned unit 

with a good signal strength and Pin 4 in the alarm or open state 

Poor

Good

Very Good

Excellent

Path: Mobile1
Registered

Mobile1 Operator 
EE

Mobile2 Operator 
Three

Path: Mobile2
Registered

Alarms GPI Alarm 
4

Service Grade
Redcare DP2 R

Mobile2 Strength 
4G [       ]  [-103]

Mobile1 Strength 
4G [       ]  [-101]

X or 1 bar – try to improve the signal by moving the unit, aerial or using an extn or high gain aerial – 
available from

 

btinstallershop.com

10

Summary of Contents for Essential Extra

Page 1: ...EN 50136 2 2013 EN 50131 10 2014 Cert No 1270g Essential Extra Installation Guide ...

Page 2: ...15 Outputs 18 Network 20 Serial connection panel type 21 Diagnostics 22 Restore defaults 22 Remote control 23 The menu 23 Main status display 24 Pins 25 Events 25 Users 26 Settings 26 Status 27 Network 27 GPIO 28 Keyswitch 29 Name Editor 30 Panel 30 Reports 31 Default 31 Logout 31 Web portal and BT Redcare app 31 Compliance with the user access level requirements of EN 50136 31 Interconnection mon...

Page 3: ...ke up the polling and reporting parameters of the primary path Individual path fails are transmitted over the remaining path Dual path failure is platform generated The unit has 16 general purpose alarm inputs and 3 outputs making it suitable for connection to most common alarm panels The unit is supplied already fitted with two BT Redcare enabled SIM cards one an EE UK fixed SIM and a UK Roaming ...

Page 4: ...NC FIRE Max rating 1A 30V DC RS232 port Remote panel access UDL and signalling to some intruder panel types RS485 port Remote panel access UDL and signalling to some intruder panel types Configuration Using on board configuration buttons web portal or app Processor STM32 Wireless module ELS61 GSM GPRS EDGE Dual band 900 1800MHz maximum transmit power 34 5dBm LTE Penta Band 700 Bd28 800 Bd20 900 Bd...

Page 5: ... influence of medication drugs or alcohol Upon commencing work on security system enclosures and components ensure the item is securely fixed to the wall and that no components or contents such as the battery can fall and cause personal injury Electrical safety Exercise care when working inside security system enclosures Metallic tools fingers body parts or jewellery coming into contact with mains...

Page 6: ... enclosure might invalidate their compliance with EMC regulatory requirements The separate enclosure must meet the requirements of EN 54 2 and EN 54 21 associated with access restriction to installer level 3 ingress protection to IP30 or above and power supply integrity The transmission of fire alarm signals and the state of the fault and acknowledge outputs on the signalling unit shall be display...

Page 7: ...g Centre ARC should be put on test before power up as signals will be sent following initialisation Alarm inputs The unit has 16 alarm inputs which are presented on screw terminals along the bottom of the unit These are labelled as Pin 1 8 and 9 16 By default the 16 alarm inputs require a positive condition to be presented to send an alarm Default Positive applied This can be changed using the Pin...

Page 8: ...tion menu These ports allow serial alarm panel connection See Panel Upload Download section Dial Capture The Dial Capture DIAL CAP terminals enable interfacing with an alarm panel s digital communicator The alarm panel can then send SIA CID or Fast Format messages through the unit to the Alarm Receiving Centre Dial Capture can also be used for upload download UDL allowing remote access with some t...

Page 9: ...Path and if registered with the platform Unit initialisation The unit will immediately attempt to connect to the BT Redcare platform over the configured paths The unit will typically complete path establishment in the following times from power up Status display The unit clearly displays its status on the OLED In its normal working state the unit will cycle its display Mobile 1 120s Mobile 2 180s ...

Page 10: ... is up but not registered with the platform Registered has contacted the platform and successfully registered Alarm ACK alarm is being transmitted and awaiting acknowledgement Down the path has lost connectivity to the platform and is trying to reconnect Note When fully commissioned over both paths then both paths should be registered Guide to signal strength Figure 5 Signal strength chart Figure ...

Page 11: ...ins in the Mains Fail delay field If the Mains Fail delay is set to 0 then Pin 13 can be used as a general purpose alarm input Subject to ARC acceptance Pins 1 16 can be set up for End of Line and Dual End of Line interconnection monitoring see descriptions on end of line monitoring Default outputs Output 1 COMMS Output 1 acts as the Communications fail output The mode of operation can be selected...

Page 12: ...ble when output 2 or 3 set to Keyswitch Momentary momentary pulse to allow set and unset of alarm panel with customer app Latched Latched output option to allow set and unset of panel with customer app Used in conjunction when setting output 2 as Keyswitch Default Outputs settings 1 2 and 3 Output 1 is set to BSIA 175 and will operate if either path is in fault Output 2 is set to Dual path fault T...

Page 13: ... For most installations no changes to the configuration are required The unit can either be configured by using the on board configuration menu driven by the buttons or through the installer app or web portal Some configurations are only available through the app or web portal For use of the app or web portal remotely written authorisation is required from a Level 2 user Please contact the Technic...

Page 14: ... button for 5s will save changes Display will show Notice Saved Some more complex menu items use the Enter button to also step through additional items in the sub menu E g Network IP addresses to be input Edit mode can be exited at any time without saving changes by pressing for 5s This will return you to the sub menu that you were making changes in The configuration menu can be exited at any time...

Page 15: ...rough the configuration menu Example to learn the pin polarity in the configuration menu Access the button configuration menu by holding the Enter button Configuration is displayed Press Enter button again The display now shows Pin Learn Press and hold the Enter button the display shows Notice Done Edit mode can be exited at any time without saving changes by pressing for 5s This will return you t...

Page 16: ...High or Low High positive applied or Low positive removed Once selected hold the Enter button down till Notice Saved is displayed Then it will return to the position in the menu for you to select another pin or use the down arrow to step through all pins to get to the Back option Edit mode can be exited at any time without saving changes by pressing for 5s This will return you to the sub menu that...

Page 17: ...is reached press the Enter button will be displayed Use down or up arrow to change to None EOL or DEOL Once selected hold the Enter button down till Notice Saved is displayed Then it will return to the same position in the menu for you to select another pin or use the down arrow to step through all pins to get to the Back option Edit mode for that part of the menu can be exited at any time without...

Page 18: ...portal default Mobile 2 path fault operates when the mobile path 2 is in fault RPS return path signal operates in conjunction with Pin 4 Fire NAK Fire pin not acknowledged Operates in conjunction with Pin 1 Keyswitch allows panel to be set unset via the BT Redcare customer app 3 Output type 3 FIRE User allows the relay to be operated remotely via the app or portal Fire ACK Fire pin acknowledged Op...

Page 19: ...tput Once selected hold the Enter button down till Notice Saved is displayed Then it will return to the same position in the menu for you to select another output or use the down arrow to step through all outputs to get to the Back option Edit mode for that part of the menu can be exited at any time without saving changes by pressing for 5s This will return you to the sub menu that you were making...

Page 20: ...p The pass code will need to be entered by you and can be any 8 digits Edit mode for that part of the menu can be exited at any time without saving changes by pressing for 5s This will return you to the sub menu that you were making changes in The configuration menu can be exited at any time without saving any changes by pressing for 5s This will take you back to the scrolling status display 1 Inp...

Page 21: ... 2400 1200 8n1 Panel RS232 UDL 8n1 Access the configuration menu by holding Enter button for 3s Press the Enter button again the display will show Pin Learn Press the down arrow until serial panel type is shown Press the Enter button again to enter serial panel type Default status None will be shown Use the down arrow to step through the available panel Once the desired panel is reached press and ...

Page 22: ...ing status display Diagnostics Future development Restore defaults The Restore defaults option on the menu can be used to set the unit back to factory default That is all settings will be reset to their standard values Example setting the unit back to factory default The configuration menu can be exited at any time without saving any changes by pressing for 5s This will take you back to the scroll...

Page 23: ...th EN 50136 2 Clause 5 2 Access levels the PIN code access must be set to 6 digits You can change the access PINs in the USER settings This applies for all types of access to the device The menu The menu bar on the left hand side can take you to any of the menu options described below Should you need to make any changes in the following menu options click on Save This will save your changes to the...

Page 24: ...on is selected Status These icons show the status of the signalling paths and if there are any outstanding alarms Green for the signalling path icons indicates signalling paths are successfully connected to the platform Red indicates that a path is down The bell icon is green in the example above as we have no alarms showing in the system messages box which you would expect to see as the system wi...

Page 25: ...in a cut or short state with a blue dot and cut or short Events This shows the most recent events If you click on the dropdown you are able to filter the events by type E g Alarms System Configuration or Connection In the event log on the app or on the unit web page indicates a non reportable event If a single is displayed by an event this indicates no acknowledgement has been received 25 ...

Page 26: ...ss must be set to 6 digits You can change the access PINs in the user settings This applies for all types of access to the device Settings The Settings menu has sub menus to be able to program the unit The first screen gives you details of the device including MAC address and firmware version Use the down button to step to the first sub menu option or use the drop down to access the sub menus 26 ...

Page 27: ...23415 Vodafone 23420 Three 23430 EE There is also a Test Alarm function This will send a test alarm over both signalling paths when you click the Send Alarm button In the Network sub menu you are able to set up the Web Access Passcode This should be entered if setting up app access Enter an 8 digit number Click the Save button Program Success will be displayed 27 ...

Page 28: ... required Mains fail time for Pin 13 can be adjusted If set to Zero Pin 13 becomes a normal alarm pin Each of the three Outputs can be configured as described earlier in this guide Make all the changes to the pin inputs and outputs then click the Save button to store your changes in the unit Program Success will be displayed When Output 2 is set to keyswitch you will need to go to the Keyswitch se...

Page 29: ...to set up Keyswitch with extended format signalling If using the Keyswitch you will need to ensure the intrusion alarm system is set up to comply with the requirements of BS 8243 when implementing remote setting unsetting via the app In the example we show Pin 8 as Active High with DEOL monitoring Output 2 is set to operate as a Fire NAK output operates if an acknowledgement on a Pin 1 alarm is no...

Page 30: ... Panel sub menu allows selection of the Serial connection for specific panel types Select the drop down next to Type and you will get a list of panel types Select the required panel type and connection type and then click Save Program success will be displayed Ongoing development will add new panels over time Please check with your Redcare account manager if the panel you use is not listed Pyronix...

Page 31: ...r installation is completed then the following will apply Compliance with the user access level requirements of EN 50136 Access to the configuration options by an installer must be authorised by a level 2 user e g site owner For the Next Generation alarm transmission equipment compliance is achieved at installation by requiring a one time authorisation agreed as part of a service level agreement I...

Page 32: ...ed to the fire panel e g right next to the fire panel enclosure or perhaps a very short 25mm 1 section of cable conduit coupling the enclosures together then there is a requirement in EN54 21 to detect open or short circuits on the interconnection wiring between the fire panel and the unit as well as an indication back to the fire panel of an issue The power connections need to meet EN54 21 7 5 2 ...

Page 33: ...Short 1 through 16 to indicate the wire shorted condition for any of Pins 1 16 which are presently in the wire shorted state Alarms GPI Cut 6 Alarms GPI Short 8 Example configuration and wiring for connection to fire panel with interconnection monitoring Ensure that the required pins have Dual EOL enabled in the config menu In the example Pin 1 and Pin 8 have been enabled for this Note it is avail...

Page 34: ...t the alarm panel s digital communicator line connections to the terminals marked DIAL CAP on the unit The terminals are not polarity conscious Configure the alarm panel digital communicator to dial 29 and use the last 4 digits of the TAID as the account number The Dial Capture board will auto detect the panel protocol as events are sent from the alarm panel SIA CID or FF Please check current pane...

Page 35: ... on the panel It is recommended that good quality screened cable Belden type CAT5e or equivalent is used in all wiring of this type to avoid interference on the panel s data bus A 680Ω resistor should be used at the end of the daisy chain line of devices in the normal way taking care not to exceed the maximum number of devices allowed on that data line If the unit is fitted less than 5m from the a...

Page 36: ...nerated ZONE alarms Alarm list Description Pin CID zone Inputs 1 16 1 16 323 901 16 Low Battery 985 302 999 Unit reboot 984 305 995 Panel dial fail 983 314 999 Software changed 979 304 999 Panel message error 958 311 997 Panel Connection RS485 n a 356 997 BSIA 175 Test n a 354 998 999 Inputs 1 16 cut alarm n a 325 901 16 Inputs 1 16 Short Alarm n a 324 901 16 Mobile Path 1022 351 998 Total Comms F...

Page 37: ...here the product was purchased The product may be returned to the freepost address below BT Supply Chain Darlington Road Northallerton North Yorkshire DL6 2PJ Disclaimer The manufacturer or his agents disclaim responsibility for any damage financial loss or injury caused to any equipment property or persons resulting from any use of this equipment The manufacturer is not liable for any purely econ...

Page 38: ...ght Emitting Diode RSSI Received Signal Strength Indicator RPS Return Path Signalling An output that confirms delivery of Pin 4 to the ARC RX Receive SID Serial Identity Number 12 digit unique identity number of a unit SIM Subscriber Identity Module sim card TTL Transistor Transistor Logic TX Transmit Support For assistance with your BT Redcare installation please contact the BT Redcare Helpdesk o...

Page 39: ...ransmission time Classification Transmission time Max Values Reporting time Classification Substitution Security Information Security Network Availability Essential Extra EN 54 21 Type 1 D4 M4 T3 S2 13 A4 EN 54 21 2006 Alarm transmission and fault warning routing equipment for fire alarm systems Constancy of performance certificate for Construction Products Regulation 2831 CPR X000X Essential Extra ...

Page 40: ...ion Supervised Premises Transceiver Serial No number Installed at premises address Date Signature Authorises Installer company name For the purposes of on going maintenance and configuration Company name Appendix Example authorisation form 40 ...

Page 41: ...to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2021 Registered office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 July 2021 ...

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