Brother PDS-5000 User Manual Download Page 115

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Troubleshooting

110

IMPORTANT

• To avoid damage to the jammed document, DO NOT pull the document out before opening the ADF Cover.
• Remove any paper from the ADF before closing the ADF Cover.
• To avoid future document jams, do the following:

• Close the ADF Cover properly by pushing it gently in the middle.
• Configure the settings for your document properly.
• Clean the Rollers. See

Clean the inside of your scanner

on page 92

• Stagger the pages and then load your document.
• Make sure your document is suitable for the machine. See

Acceptable documents

on page 5.

• Load the card vertically when scanning cards.
• Select

Long Page

from the

Scan Area / Page Size

Page Size

drop-down list, under the

Paper

tab

when scanning a long document.

Summary of Contents for PDS-5000

Page 1: ...PDS 5000 PDS 6000 Version 0 ENG User s Guide PDS 5000 PDS 6000 ...

Page 2: ...ially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Bold Bold style identifies keys on the machine or computer screen Italics Italicized style emphasizes an important point or refers you to a related top...

Page 3: ...ed documents 11 Load documents using the Carrier Sheet 13 Loading documents wider than Letter A4 size 15 5 Scan Windows 17 Scan using the control panel 17 Assign a scanning application to the Scan button 17 Scan a document 21 Scan using your computer 22 Scan with DS Capture 22 Change scan settings using the TWAIN driver 24 Functional overview 24 DS Capture home screen 25 Scanner Properties dialog ...

Page 4: ... Enhancement tab 81 Setting tab 85 Imprinter tab 86 Information tab 90 7 Scanner Maintenance 91 Clean the outside of your scanner 91 Clean the inside of your scanner 92 Replace parts 97 Supply information 97 Check replacement cycle 99 Replace the Rollers 99 Reset the usage counters 103 Packing and shipping the machine 104 8 Troubleshooting 106 Error and maintenance messages 106 Document jam 109 Mu...

Page 5: ...iv B Appendix B 122 Contact Brother 122 Register your product 122 Frequently Asked Questions FAQs 122 For customer service 123 For Brother accessories supplies 123 Technical support for PageManager 124 ...

Page 6: ...on to extend the DS Capture s scanning functionality and to create multiple types of scan button to perform one touch scanning If scanning with your computer click the button to which the required scan settings have been assigned with the application If scanning with your machine select the menu to which the required scan settings have been assigned on the LCD screen and then press the machine s S...

Page 7: ...Guide Stopper 4 Document Guides 5 Automatic Document Feeder ADF 6 ADF Cover 7 Output Tray 8 Document Stopper 9 Control Panel 10 Cover Release Lever 11 Kensington Security Slot 12 USB Connector 13 AC Power Connector General Information 2 1 2 4 3 6 7 8 10 9 12 13 11 5 ...

Page 8: ... scroll through the function numbers For more information about the function numbers see Scan using the control panel on page 17 step 4 and 5 3 Power button LED Press to turn the scanner ON when the scanner is off or in Power Saving Mode Press to enter Power Saving Mode when the scanner is ON Press and hold down to turn the scanner OFF For more information about Power Saving Mode see Energy Saving...

Page 9: ...nager V2 User s Guide LED Indication Meaning No light The scanner is OFF Green The scanner is ON Blinking green The scanner is initializing or in Power Saving Mode Blinking red There is a problem with the scanner Scanner Status Message Meaning Function X This shows the current selected function number PageCount XXXXX The scanner is ready to scan XXXXX is the document scan count Scanning XXXXX The ...

Page 10: ...sheets with 105 g m2 paper 60 sheets with 127 g m2 paper 50 sheets with 200 g m2 paper 15 sheets with 400 g m2 paper 15 sheets Business Card Standard Paper Size A4 210 297 mm A5 148 210 mm A6 105 148 mm A7 74 105 mm B5 182 257 mm B6 128 182 mm B7 91 128 mm Legal 215 9 355 6 mm Letter 215 9 279 4 mm Long Paper Maximum Length 5 994 mm 1 Width 51 to 218 mm Weight 28 to 400 g m2 To scan thinner docume...

Page 11: ...ssy or mirrored media Embossed plastic cards Documents that exceed recommended thicknesses Plastic Cards Length 70 to 95 mm Width 51 to 55 mm Standard Size ISO 85 6 54 0 0 76 mm Material Plastic PET Type Plastic card such as a driver s license or an insurance card Thickness ISO Less than 0 76 mm Up to 1 25 mm with Embossed Maximum Number of Pages 1 page 1 sheet ...

Page 12: ...ith large wrinkles or curls Bent or damaged documents Documents that use tracing paper Documents that use coated paper Photographs photographic paper Documents printed on perforated paper Documents printed on unusually shaped paper not square or rectangular Documents with photos notes or stickers affixed to them Documents that use carbonless paper Documents that use loose leaf paper or any paper w...

Page 13: ...ur scanner a Open the Top Cover 1 pull the Cover Extension 2 out and then unfold the Document Guides 3 b Pull the Output Tray 1 out of the machine and then unfold the Document Stopper 2 Scan Preparation 4 3 2 1 1 1 2 ...

Page 14: ...try to scan cardboard or fabric NOTE Make sure documents that have ink or correction fluid on them are completely dry Certain types of plastic cards may be scratched when scanned To prevent damage to the card we recommend using the Carrier Sheet If misfeeds frequently occur when you scan thin sheets reduce the number of documents held in the ADF and then start scanning again Loading documents a Fa...

Page 15: ... the ADF between the Guides until you feel it touch the inside of the machine For plastic cards Set your document face down and short side first in the ADF between the Guides until you feel it touch the inside of the scanner Load only one plastic card at a time For documents longer than Letter A4 size Support the document with your hand if the document is longer than the Top Cover Load only one do...

Page 16: ...de enough to touch the ADF s feed rollers to avoid a document jam a Stack the documents on top of each other making sure that the top edge and the left side of each document is aligned b Adjust the Document Guides 1 to fit the width of the largest document c Set the documents face down top edge first in the ADF between the Guides until you feel it touch the inside of the machine 1 ...

Page 17: ...e LTR P Carrier Sheet A4 P A5 L B5 P B6 L A5 P A6 L B6 P B7 L A6 P A7 L B7 P B8 L A7 P A8 L B8 P A8 P Width mm 1 216 210 182 149 129 105 91 74 3 64 3 52 5 Minimum size LTR P Carrier Sheet 216 A4 P A5 L 210 B5 P B6 L 182 Available range A5 P A6 L 149 B6 P B7 L 129 A6 P A7 L 105 B7 P B8 L 91 A7 P A8 L 74 3 B8 P 64 3 A8 P 52 5 ...

Page 18: ...Do not place the Carrier Sheet in direct sunlight or in an area subject to high temperatures and high humidity as the Carrier Sheet may warp Do not place large or heavy objects on the Carrier Sheet when it is lying flat Do not bend or pull the Carrier Sheet If it becomes damaged it may not be acceptable for scanning and should not be used Do not scan multiple Carrier Sheets in a row a Insert the d...

Page 19: ...he Document Guides 1 to fit the width of the Carrier Sheet c Set the Carrier Sheet in the ADF between the Guides until you feel it touch the inside of the machine NOTE To avoid document jams do not load the Carrier Sheet upside down 1 ...

Page 20: ...t Before scanning see Load documents using the Carrier Sheet on page 13 for basic usage instructions and notes about the Carrier Sheet a For best results carefully fold your document in half making sure all the corners are even and then insert the document into the Carrier Sheet b Adjust the Document Guides 1 to fit the width of the Carrier Sheet 1 ...

Page 21: ...n the ADF between the Guides until you feel it touch the inside of the machine NOTE To reduce the white space in the center of a scanned page be sure to position the folded edge of the original document closer to the right edge of the Carrier Sheet ...

Page 22: ...ollowing For Windows 8 8 1 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In the Hardware and Sound group click View devices and printers For Windows 7 Click Start Devices and Printers For Windows Vista Click Start Control Panel Scanners and Cameras Printers For Windows XP Click Start Control Panel Scanners and Cameras c Right click...

Page 23: ...d Click the Events tab and then select an event number from the Select an event drop down list The Button you select from this list directly corresponds with the function numbers Function X displayed on the machine s LCD ...

Page 24: ...Scan Windows 19 5 e Select Start this program from Actions and then select the scanning application you want to launch when you press the Scan button on your machine s control panel f Click OK ...

Page 25: ...n Manager V2 application you can syncronize the machine s LCD and application s function names by assigning Brother Button Manager to all the Button in the Select an event drop down list For more information see the Button Manager V2 User s Guide LCD When Button Manager V2 is launched Button Manager V2 Button Panel 1 Scan to File PageCount 0 LCD When Button Manager V2 is not launched Function 1 Pa...

Page 26: ...Manager is running on your computer the machine s LCD displays a Button Manager function number and name For more information see the Button Manager V2 User s Guide d Press to launch the scanning application e Press again to begin scanning LCD When Button Manager V2 is launched Button Manager V2 Button Panel 1 Scan to File PageCount 0 LCD When Button Manager V2 is not launched Function 1 PageCount...

Page 27: ...can with DS Capture a Confirm that the machine is connected to your computer via a USB cable b Double click the DS Capture icon on your desktop NOTE If the DS Capture icon is not visible on your desktop click Start All Programs Brother PDS XXXX Scanner where XXXX is your model name DS Capture c The Select Scanner Model dialog box appears Under Scanner Model select your PDS scanner model and then c...

Page 28: ... TWAIN driver on page 24 f Set your document in the ADF g Click Scan Your scanner starts scanning A thumbnail of the scanned image appears in the DS Capture screen and the scanned image will be saved in the directory you specified in the Path field For more information see DS Capture home screen on page 25 Check the scan result to confirm that all settings are correct ...

Page 29: ... page 37 Remove the document base color Enhancement tab on page 49 Clean up paper edge of border with white or black result Enhancement tab on page 49 Remove small defects due to dust or scratches on a scanned image Enhancement tab on page 49 Efficient scanning See preview and check scan settings Preview tab on page 43 Save your scanner properties Image tab on page 28 Acquire multiple color type s...

Page 30: ... display mode In Fast display mode thumbnails are displayed in real time NOTE When you select Fast display mode scanning speed may be slower depending on your computer Fast scan mode Debug select from the File menu Set the debug value between 0 and 9 NOTE Debug is a developer s function Users should not need to change this setting 0 2 Setup Change scanner properties For more information see Scanne...

Page 31: ...p down list JPEG 5 Path Specify the directory where you want to save scanned images My Documents My Scan 6 Fit Page View and size the scanned image You cannot use Fit Page when PDF or Multi page PDF is chosen in File Format selected 7 Actual Size 100 View the scanned image in Actual Size 100 You cannot use Actual Size 100 when PDF or Multi page PDF is chosen in File Format not selected No Name Des...

Page 32: ...iew tabs can be set individually for the front and back of any double sided document you scan No Name Description 1 Tabs Image Compression Color Dropout Paper Multi Feed Detection Preview Rotation Enhancement More Settings Digital Imprinter Information 2 Defaults Click Defaults to reset all settings in all tabs to the original factory settings 3 OK Click OK to save the settings and close the Scann...

Page 33: ... Non Color Selection Select a proper image processing mode This field name changes based on your choice in the Image Selection group Dynamic Threshold Document Black and White 4 Sensitivity Threshold Change sensitivity threshold value 5 Brightness Change brightness 0 6 Contrast Change contrast 0 7 Resolution dpi Select resolution 200 8 Invert Reverse the brightness and the colors in the image Blac...

Page 34: ...k and white image There are several methods of performing this conversion Image Type Description Color Select Color if your original is in color and you want an exact copy Gray Select Gray if your original contains shades of gray B W Select B W if your original is typed written in pencil or written in pen Auto Color Detection Select Auto Color Detection to automatically detect and scan the front o...

Page 35: ...fusion Select Error Diffusion for a type of Halftone Error Diffusion results in good image texture and makes text in images more legible than Halftone 1 5 above Halftone Diffusion Document Type Description Document Select Document if your original contains only text or a mixture of text and graphics This is the optimal setting for regular business documents Photo Select Photo if your original cont...

Page 36: ...ed information A high threshold value produces a darker image and can be used to help faint images stand out Brightness Use the Brightness bar to lighten or darken an image The greater the value the clearer the image Contrast Use the Contrast bar to adjust the range between the darkest and the lightest shades in the image The greater the value the greater the difference between light and dark Reso...

Page 37: ...k box to align both sides horizontally Clear this check box to align both sides vertically Profiles Click Profiles to save your frequently used scan settings To create a scan profile a Choose your scan settings in the Scanner Properties dialog box using any of the tabs b When finished click the Image tab and then click Profiles The Edit Your Profile dialog box appears Select Merge Vertically Clear...

Page 38: ...parameters to adjust the image colors ICC profiles are used with color mapping mainly in digital photography and printing Document Select Document if your original contains only text or a mixture of text and graphics This is an optimal setting for regular business documents None Select None to disable the Color Profile option Photo Select Photo if your document contains photos and you want to repr...

Page 39: ... images the following compression types are available None JPEG For scanning black and white images the following compression types are available None G4 JPEG Quality Move the JPEG Quality slider to the right or left to increase or decrease the level of compression The greater the JPEG Quality percentage value the larger the file size No Name Description Default 1 Compression Select a Compression ...

Page 40: ... the Image Selection group If your image contains a red watermark or background choose the Red channel to remove any red watermark or background color This feature is useful for sharpening text when using Optical Character Recognition OCR software No Name Description Default 1 Remove Color Select the color you want to remove from your scan None 2 Advanced Processing Configure the advanced settings...

Page 41: ...old This value determines how much color to remove A lower value will drop more of the selected color while a higher value will leave more of the selected color Filter Threshold is available only when Quality is selected in the Mode drop down list Custom settings Select Custom in the Remove Color drop down list to specify the exact color to be removed by entering its RGB Red Green and Blue value o...

Page 42: ...297 mm 4 Portrait Landscape Select your scanned document s layout Portrait 5 X Offset Y Offset Width Length Center Adjust the scanning area manually 6 OverScan Adjustment Add a specific margin at top and bottom of the edge of the image 0 00 7 Background Settings Select a background color White Background 8 Unit Select the unit of measurement displayed in the Scanner Properties window based on lang...

Page 43: ...OP End of Page Detection Deskew OFF This option allows you to define the area or zone to be captured Use it when scanning batches of same width but different length documents If you select this option type numerical values or use the up or down arrow keys to define the x and y offset values width and length of your scan area Relative to Document Deskew OFF This option allows you to crop different ...

Page 44: ... mm ISO B7 88 125 mm JIS B5 182 257 mm JIS B6 128 182 mm JIS B7 91 128 mm Maximum Scan Length Long Page 5 994 mm 2 Custom 1 1 Available after adding Custom setting see below 2 If scanning at 200 dpi the length that can be scanned will vary with the resolution Custom Click the button to add or change a custom paper size To apply the custom settings select Custom from the Scan Area Page Size drop do...

Page 45: ...lected paper size OverScan Adjustment OverScan Adjustment allows you to add a specific margin at top and bottom of the edge of the image This is used to reduce possible corner clipping on skewed images and is often applied to a batch of skewed documents Select a value between 0 and 4 5 mm Background Setting Select White Background or Black Background from the drop down list to set the background c...

Page 46: ... Length Detection feature when scanning multiple same size documents from the ADF If you select this detection method scanning will not stop even if a multi feed is detected No Name Description Default 1 Additional Length Detection Define the page length if it exceeds the scan area not selected 2 Ultrasonic Detection Detect overlapped pages by measuring paper thickness not selected 3 Display windo...

Page 47: ...feed is detected Stop Scanning after Multi Feed Select this check box to stop the feeder and display the Warning dialog box when multi feed is detected NOTE This option is available only when you select Additional Length Detection Multi Feed Alarm Use this feature if you want your computer to emit an audible alarm if a multi feed occurs To change the alarm sound click Browse and choose a wave file...

Page 48: ...e ISO A4 210 x 297 mm 2 Portrait Landscape Select the scanned document s layout Portrait 3 Display window Display a preview of your scanned image or set your scan area manually 4 X Offset Y Offset Width Length Adjust your scan area manually 5 Unit Select the unit of measurement displayed in the Scanner Properties window based on language 6 Selected area applies to all modes Apply the same scan are...

Page 49: ...et Width Length and Unit are disabled under the following settings When Cropping is set to Automatic Deskew ON in the Paper tab see Paper tab on page 37 When Cropping is set to Fixed Area Deskew OFF and Scan Area is set to Long Page 914 4 mm in the Paper tab see Paper tab on page 37 ...

Page 50: ... ISO B6 125 176 mm ISO B7 88 125 mm JIS B5 182 257 mm JIS B6 128 182 mm JIS B7 91 128 mm Maximum Scan Length Portrait Landscape NOTE Landscape cannot be selected when US Legal US Letter A4 B5 Maximum Scan Length or Long Page is selected Display window The Display window displays a preview of your scanned image You can set your scan area by placing your cursor in the Display window and dragging it ...

Page 51: ...area in the document that you want to scan Width Adjust the width of the area in the document that you want to scan Length Adjust the length of the area in the document that you want to scan Unit Select Millimeters Inches or Pixels from the drop down list The default setting is based on your OS language Selected area applies to all modes Select the Selected area applies to all modes check box if y...

Page 52: ... Counter clockwise 180 degrees Auto Orientation If you select Auto Orientation the scanner automatically rotates your document based on its contents No Name Description Default 1 Rotation Degrees Rotate the scanned image None 2 Split Image Separate the scanned image None 3 Flip Side Rotation Change the orientation of the reverse side of the output page Book 4 Mirror Reverse the right and left side...

Page 53: ...a single image in half horizontally Vertical Divide a single image in half vertically Flip Side Rotation Book Maintain the same image orientation on the reverse side of the output page Fanfold Rotate the image orientation 180 degrees on the reverse side of the output page NOTE Flip Side Rotation is available only when you set Image Selection options to scan both front and back of your document in ...

Page 54: ...cted 2 Background Setting Remove or smooth the background color None 3 Edge Fill Add a white or black edge around the border White Millimeters 0 4 Despeckle Remove small dots or specks from the background Noise Number 0 Noise Radius 1 5 Blank Page Removal Remove any blank pages from the original document not selected 6 Barcode Detection Detect and recognize barcodes not selected 1 2 3 4 5 6 ...

Page 55: ... smooth and Removal removes the background color Sensitivity Move the Sensitivity slider to the left or right to adjust the sensitivity to base color or background The greater the sensitivity value the better the scan results but the slower the scanning speed Mode This option is available only if you select Smooth under Background Processing above Select Auto to allow the software to process the i...

Page 56: ...de of a selected scan area For example if you select Letter size which is 8 5 11 in the maximum value for the white edge or black edge is 4 25 in or half of 8 5 in If you have selected an A4 size which is 210 297 mm the maximum value for the white edge or black edge is 105 mm half of 210 mm If you set a value greater than the maximum allowed the value automatically defaults to the maximum To disab...

Page 57: ...o remove blank pages from your scanned image Move the slider to change the threshold or level of pixels that determines a blank page Barcode Detection Select the Barcode Detection check box to detect and recognize barcodes in your document An avbarcode ini file containing the barcodes is created and stored on your system drive for example C ProgramData PDS XXXX avbarcode ini where XXXX is your mod...

Page 58: ... Change settings related to energy saving Energy Saver 15 minutes Power Off 240 minutes 3 Show Scanning Progress Select to display the scanning progress bar during scanning selected 4 Show Warning Message Select to display warning messages selected 5 Save Settings after Closing Select to save all settings when you close the Scanner Properties dialog box NOTE This item is displayed only when using ...

Page 59: ...Saver Power Saving Mode Move the slider to set the amount of idle time before the scanner enters Power Saving Mode Enable Power Off Select the Enable Power Off check box and move the slider to set the amount of idle time before the machine automatically powers off NOTE You cannot disable Enable Energy Saver If you clear the Enable Power Off check box your machine will not power off automatically P...

Page 60: ...canned image selected 3 Custom Type the custom text to print on your scanned image 4 Counter Change the scan counter Number such as 1234 5 Date Time Change the date time None 6 Custom Font Select a font Normal 7 Font Attributes Select a font attribute Normal 8 String Orientation Select the print direction Normal 9 Print Position Select a print position Middle 10 Sample Preview your custom text 11 ...

Page 61: ... digits specified here will be displayed on the scanned image For example selecting Number 123456 will cause 000001 to be shown on the first page of the scanned image 000002 on the second 000003 on the third and so forth Date Time Select Date Time or Date Time to include the date and or time in your print string Click to select a date and or time separator from the drop down list Custom Font Selec...

Page 62: ...ntation drop down list to specify the text s print direction Print Position Select Top Middle Bottom or Custom from the Position drop down list If you select Custom enter the X Offset and Y Offset value to specify the text s start position Sample Preview your text here Normal Rotated Vertical Vertical Inversion 90 Degrees CW 90 Degrees CCW ...

Page 63: ... Size Move the slider to select font size Default 5 Density Move the slider to select font density Default 0 Transparency Move the slider to select a transparency value from 0 not transparent to 100 completely transparent This is useful if you want a partially transparent watermark ...

Page 64: ... you do not reset the counter unless you have replaced the rollers Report Click the Report button to generate a report txt file that is stored in the system drive for example C XXXX where XXXX is your scanner model Use this text file for troubleshooting when you encounter an error message see chapter 8 Troubleshooting on page XX or share this file with service personnel if you contact them via pho...

Page 65: ...ce When you launch QuickScan Pro the Scanner Settings screen appears No Name Description 1 Mode Select a scan such as black and white gray or color 2 Dither Five halftone levels are available 3 Dots per inch Select your desired resolution 4 Page Size Select the page size you want 5 Brightness Adjust the brightness of your scanned image 6 Contrast Adjust the range between the darkest and the lighte...

Page 66: ...cable b Launch DS Capture and click the Profile tab c Click the Event pop up list and select an event number The Button you select from this list directly corresponds with the function numbers Function X displayed on the machine s LCD Scan a document a Confirm that the machine is connected to your computer via a USB cable b Set your document in the ADF c Launch DS Capture d Press a or b to select ...

Page 67: ...e b Double click the DS Capture icon on your desktop c DS Capture launches d Change the scanning settings if needed For more information on changing settings see Change scan settings using the TWAIN driver on page 63 e Set your document in the ADF f Click Scan in the DS Capture screen Your scanner starts scanning The scanned image will be saved in the directory you specified in the File tab For mo...

Page 68: ... compensate the document tilt Paper tab on page 76 Remove the document base color Enhancement tab on page 81 Clean up paper edge of border with white or black result Enhancement tab on page 81 Remove small defects due to dust or scratches on a scanned image Enhancement tab on page 81 Efficient scanning See preview and check scan settings DS Capture screen overview on page 64 Save your scanner prop...

Page 69: ...or Dropout tab can be set individually for the front and back of any double sided document you scan No Name Description 1 Tabs Profile Image File Color Dropout Paper Rotation Enhancement Setting Imprinter Information 2 Default Click Default to reset all settings in all tabs to the original factory settings 3 Scan Click Scan to start scanning 4 Exit Click Exit to close the window 5 Preview Window C...

Page 70: ...o Name Description Default 1 Profile View all scan profiles saved in DS Capture Click on a Profile to view its settings in the Description field Duplex B W PDF Duplex Color JPEG Duplex Gray JPEG Simplex B W PDF Simplex Color JPEG Simplex Gray JPEG 2 Event Select a button number from the pop up list The Button you select from this list directly corresponds with the function numbers Function X displ...

Page 71: ... image processing mode This field name changes based on your choice in the Image Selection group Dynamic Threshold Document 4 Sensitivity Threshold Change sensitivity threshold value 5 Brightness Change brightness 0 6 Contrast Change contrast 0 7 Resolution Select resolution 200 8 Invert Reverse the brightness and the colors in the image Black on White 9 Scan Source options Select a scan source Au...

Page 72: ... There are several methods of performing this conversion Image Type Description Color Select Color if your original is in color and you want an exact copy Gray Select Gray if your original contains shades of gray B W Select B W if your original is typed written in pencil or written in pen Auto Detection Select Auto Detection to automatically detect and scan the front or back of your color document...

Page 73: ... in images more legible than Halftone 1 5 above Halftone Diffusion Document Type Description Document Select Document if your original contains only text or a mixture of text and graphics This is the optimal setting for regular business documents Photo Select Photo if your original contains a photograph to reproduce it in a vivid grayscale image Normal Select Normal to adjust Brightness and Contra...

Page 74: ...Brightness bar to lighten or darken an image The greater the value the clearer the image Contrast Use the Contrast bar to adjust the range between the darkest and the lightest shades in the image The greater the value the greater the difference between light and dark Resolution Select a resolution value from the pop up list The greater the value the higher the resolution and larger the file size Y...

Page 75: ...rizontally Clear this check box to align both sides vertically Page Size Choose the paper size you want from the pop up list Automatic US Legal 8 5 14 US Letter 8 5 11 Photo 6 4 Photo 5 3 ISO A4 210 297 mm ISO A5 148 210 mm ISO A6 105 148 mm ISO A7 74 105 mm ISO B5 176 250 mm ISO B6 125 176 mm ISO B7 88 125 mm JIS B5 182 257 mm JIS B6 128 182 mm JIS B7 91 128 mm Maximum Scan Length Long Page Custo...

Page 76: ...u wish to edit on the Add a New Profile dialog box and click OK Color Profile Use the Color Profile settings to achieve accurate color reproduction for scans This option uses the default ICC profile parameters to adjust the image colors ICC profiles are used with color mapping mainly in digital photography and printing Document Select Document if your original contains only text or a mixture of te...

Page 77: ... month and year that is User1 December 2014 type User1 MM YYYY in the File Name field Digits Select the number of digits This setting is availlable when SEQ is set Sample Displays an example of your file name No Name Description Default 1 Directory Specify where you want to save scanned images Users xxx Documents where xxx is your user name 2 File Name options Specify the default file name of scan...

Page 78: ... image and overwrite the old one Ask User Display a dialog box that prompts you to either increase the sequence number of the new file or overwrite the old file File Format Select the file format you want from the pop up list To save multiple documents as one file select the Multi Page Output check box Scan to Select File Application E mail or Printer from the pop up list to specify where to send ...

Page 79: ...rom the Color Dropout pop up list None No color is removed Remove Red Remove Green Remove Blue Removes red green or blue from the scan Custom Manually adjust the RGB value of the color you want to remove or select the dropout color from the preview image using Color Picker No Name Description Default 1 Color Dropout Select the color you want to remove from your scan None 2 Advanced Processing Conf...

Page 80: ...ld is available only when Quality is selected in the Mode drop down list RGB values available when you select Custom Displays the RGB value for the color selected at the image preview window Adjust RGB values manually if needed Preview Result Click this button to preview your color dropout settings Before using this feature you must preview your image by clicking the Preview Window button Color Pi...

Page 81: ...f measurement displayed from the available options based on language 3 Carrier Sheet Mode Select this check box if using the Carrier Sheet not selected 4 Portrait Landscape Select your scanned document s layout Portrait 5 X Offset Y Offset Width Length Adjust the scanning area manually 6 Multi Feed Detection options Configure options to detect documents that overlap when fed through the ADF OFF 7 ...

Page 82: ...2 257 mm JIS B6 128 182 mm JIS B7 91 128 mm Maximum Scan Length Long Page Custom Unit Select Millimeters Inches or Pixels from the pop up list The default setting is based on your OS language Carrier Sheet Mode Select this check box if using the Carrier Sheet NOTE This option is available only when Automatic is selected in the Page Size pop up list Portrait Landscape NOTE Landscape cannot be selec...

Page 83: ...scanning multiple same size documents from the ADF If you select this detection method scanning will not stop even if a multi feed is detected Ultrasonic Detection Ultrasonic Detection detects overlapping pages by measuring paper thickness If you select this detection method scanning stops immediately upon multi feed detection and a Warning appears on your computer monitor Stop Scanning after Mult...

Page 84: ...pop up list None 90 degrees CW 180 degrees 90 degrees CCW Auto based on contents If you select Auto based on contents the scanner automatically rotates your document based on its contents No Name Description Default 1 Rotation Degrees Rotate the scanned image None 2 Split Image Separate the scanned image None 3 Mirror Reverse the right and left sides of your image not selected 1 2 3 ...

Page 85: ...lly This is useful for documents containing an image that spans two pages because you can save both images as a single image on a single page None Horizontal Divide a single image in half horizontally Vertical Divide a single image in half vertically Mirror Select the Mirror check box to reverse the right and left sides of your image ...

Page 86: ...moothen the background color None 3 Edge Fill Add a white or black edge around the border White Millimeters 0 4 Despeckle Remove small dots or specks from the background Noise Number 0 Noise Radius 1 5 Blank Page Removal Threshold Remove any blank pages from the original document not selected 6 Barcode Detection Detect and recognize barcodes separate your multi page document whenever a barcode is ...

Page 87: ...h and Removal removes the background color Sensitivity Move the Sensitivity slider to the left or right to adjust the sensitivity to base color or background The greater the sensitivity value the better the scan results but the slower the scanning speed Mode This option is available only if you select Smooth under Background Processing above Select Automatic to allow the software to process the im...

Page 88: ... is 105 mm half of 210 mm If you set a value greater than the maximum allowed the value automatically defaults to the maximum To disable this feature set the each value to 0 Despeckle This function allows you to remove small dots or specks called noise from the background of scanned images Removing unwanted speckles provides a clear image for OCR processing and helps to reduce compressed file size...

Page 89: ...box to split multi page scanned files whenever a barcode is detected Select Barcode Types Click Select Barcode Type and select the barcode type s to specify the barcode type s that you want the scanning software to recognize NOTE This function is available only when the File Format setting on the File tab is set to PDF or TIFF and Multi Page Output is selected When you use Barcode Detection to spl...

Page 90: ...ve the slider to set the amount of idle time before the scanner enters Power Saving Mode Power Off Time Move the slider to set the amount of idle time before the machine automatically powers off NOTE You cannot disable Enable Energy Saver Power Off Time must be greater than or equal to Energy Saver time No Name Description Default 1 Image Count Specify the number of pages to scan Infinite 2 Energy...

Page 91: ...ed image selected 3 Custom Type the custom text to print on your scanned image 4 Counter Change the scan counter Number such as 1234 5 Date Time Change the date time None 6 Custom Font Select a font Normal 7 Font Attributes Select a font attribute Normal 8 String Orientation Select the print direction Normal 9 Print Position Select a print position Middle 10 Sample Preview your custom text 11 More...

Page 92: ...r of digits specified here will be displayed on the scanned image For example selecting Number 123456 will cause 000001 to be shown on the first page of the scanned image 000002 on the second 000003 on the third and so forth Date Time Select Date Time or Date Time to include the date and or time in your print string Click to select a date and or time separator from the pop up list Custom Font Sele...

Page 93: ...the String Orientation pop up list to specify the text s print direction Print Position Select Top Middle Bottom or Custom from the Print Position pop up list If you select Custom enter the X Offset and Y Offset value to specify the text s start position Sample Preview your text here Normal Rotated Vertical Vertical Inversion 90 Degrees CW 90 Degrees CCW ...

Page 94: ...s Size Move the slider to select font size Default 5 Density Move the slider to select font density Default 0 Transparency Move the slider to select a transparency value from 0 not transparent to 100 completely transparent This is useful if you want a partially transparent watermark ...

Page 95: ...ndow Reset Roller Count After replacing the scanner rollers click the Reset button to reset the roller count NOTE Make sure you do not reset the counter unless you have replaced the rollers Language Change the language of the DS Capture user interface if needed No Name Description Default 1 Reset Roller Count Reset the roller count 2 Language Change the language of the DS Capture user interface ba...

Page 96: ...e to clean any part of the scanner or the plastic may be permanently damaged Clean the outside of your scanner To prevent dust accumulation we recommend cleaning the exterior of your scanner periodically Wipe the outside of the scanner with a dry soft lint free cloth Scanner Maintenance 7 ...

Page 97: ...scans Clean the inside of the scanner if a vertical line appears in the scanned data or if areas are missing in the scanned data a Unplug the machine from the AC power outlet b Open the Top Cover 1 and the ADF Cover 2 c In the ADF unit clean the glass strips 1 and feed rollers 2 with a soft lint free cloth moistened with water 1 2 2 1 ...

Page 98: ...rse Roller and pull it out of the machine f Clean the Reverse Roller with a soft lint free cloth moistened with water g Pinch the Reverse Roller and reinstall it in the machine h Securely close the Reverse Roller Cover until the hooks snap into the ADF Cover i Slide the document guides as far apart as possible and pull the Roller Cover 1 down 1 2 1 ...

Page 99: ...Scanner Maintenance 94 7 j Pinch the Pick up Roller and pull it out of the machine k Pull the blue hook on the Separation Roller down l Pinch the Separation Roller and pull it out of the machine ...

Page 100: ...soft lint free cloth moistened with water n Pinch the Separation Roller and reinstall it in the machine o Lift the blue hook that you pulled down in the step k p Pinch the Pick up Roller and reinstall it in the machine q Close the Roller Cover 1 r Close the ADF Cover and the Top Cover 1 ...

Page 101: ...ing on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test scan a document after each cleaning attempt When there is a spot of dirt or correction fluid on the glass strip the scanned sample shows a vertical line After the glass strip is cleaned the vertical line is gone ...

Page 102: ...er or the Reverse Roller order parts and then replace the used parts with new ones Supply information The following table lists part numbers and estimates for usage and replacement NOTE Your replacement cycles may vary depending on the usage environment types of documents and scanning frequency You should replace all three rollers at the same time or the Roller Count value will be incorrect Part N...

Page 103: ...ot find the part you need you can order parts directly from Brother Visit us online for a complete selection of the Brother parts and supplies In USA 1 877 552 MALL 1 877 552 6255 1 800 947 1445 fax http www brothermall com In Canada http www brother ca Other Countries http www brother com ...

Page 104: ...u see ADF Roller Count ADF Simplex Count or ADF Duplex Count For Macintosh a Launch DS Capture b Click the Information tab c Check ADF Roller Count ADF Simplex Count or ADF Duplex Count Replace the Rollers 7 When the machine scans 200 000 sheets the machine will display a message Please replace the roller and reset the roller count on your computer to remind you to replace the Rollers NOTE You sho...

Page 105: ...ons 1 on the inside of the ADF Cover and then pull the Reverse Roller Cover 2 down c Pinch the Reverse Roller and pull it out of the machine d Remove the old Reverse Roller from the shaft and insert the new Reverse Roller all the way onto the shaft 1 2 ...

Page 106: ...chine f Securely close the Reverse Roller Cover until the hooks snap into the ADF Cover g Slide the document guides as far apart as possible and pull the Roller Cover 1 down h Pinch the Pick up Roller and pull it out of the machine i Pull the blue hook on the Separation Roller down 1 ...

Page 107: ...n Roller and pull it out of the machine k Pinch a new Separation Roller and reinstall it in the machine l Lift the blue hook that you pulled down in the step i m Pinch a new Pick up Roller and reinstall it in the machine n Close the Roller Cover 1 1 ...

Page 108: ...have replaced scanner parts reset the usage counter For Windows a Launch DS Capture b Click Setup and then click the Information tab c Scroll down in the information window until you see Reset Roller button d Click Reset Roller Count to reset the usage counter For Macintosh a Launch DS Capture b Click the Information tab c Click Reset to reset the usage counter ...

Page 109: ...th your machine If you do not pack the machine properly any damage that may occur in transit may not be covered by your warranty The machine should be adequately insured with the carrier a Close the Top Cover gently b Close and push the Output Tray firmly back into the machine c Wrap the machine in the bag it originally came in ...

Page 110: ... with the original packing material as shown below NOTE If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts power cord and USB cable and printed materials to use with your Exchange machine e Close the carton and tape it shut ...

Page 111: ...r open ADF cover is open Close the ADF cover Document misfeed After pressing Scan the paper detect sensor is inactive for a certain time Align the edges of the pages and set your document correctly then try again Document Jam too Long The Document Guides are not set to the correct document size The settings are not suitable for your document Paper dust has accumulated on the surface of the Pick up...

Page 112: ... is not acceptable for the machine Make sure your document is suitable for the machine see Document Information on page 5 DRAM R W test error A hardware error has occurred Contact Brother Customer Service For more information see For customer service on page 123 AFE R W test error NVRAM R W test error ADF front lamp error Ultrasonic error ADF AFE R W test error USB R W test error FlashROM R W test...

Page 113: ...nd the scanner Your scanner is not connected to your computer Confirm that the USB cable connecting the scanner to the computer is properly connected By automatic power off function the machine s power might be turned off automatically Press Power button to turn the scanner ON Document misfeeds The document is not feeding correctly Remove the document align the pages and set it carefully in the AD...

Page 114: ...not jammed b Open the ADF Cover by pulling the Cover Release Lever 1 toward you c Pull the jammed document out of the machine NOTE Check for ripped paper inside the machine Remove any ripped paper you find d Close the ADF Cover e Confirm that the pages scanned before the jam occurred are saved in the designated folder and then start scanning again at the next page or the beginning of the document ...

Page 115: ...operly by pushing it gently in the middle Configure the settings for your document properly Clean the Rollers See Clean the inside of your scanner on page 92 Stagger the pages and then load your document Make sure your document is suitable for the machine See Acceptable documents on page 5 Load the card vertically when scanning cards Select Long Page from the Scan Area Page Size or Page Size drop ...

Page 116: ...from the ADF b Open the ADF Cover by pulling the Cover Release Lever 1 toward you c Pull the multifed pages out of the machine d Close the ADF Cover e Confirm that the pages scanned before the multi feed error occurred are saved in the designated folder and then start scanning again at the next page or the beginning of the document if necessary 1 ...

Page 117: ...r from the ADF before closing the ADF Cover To avoid future multi feeds do the following Disable the multi feed detection when scanning business cards Select the Carrier Sheet Mode check box under the Paper tab when scanning using the Carrier Sheet ...

Page 118: ... quality This problem occurs if a foreign object such as a paper clip or ripped paper is stuck in the scanner Check the ADF slot and make sure that the slot is clear If foreign objects are found remove them from your scanner My scanned image is missing The Document Guides are not adjusted to fit the width of the document Adjust the Document Guide to fit the width of the document When Cropping is s...

Page 119: ... sticky or has a sticky note on it which caused a multi feed Use the Carrier Sheet to scan the multifed document The document is jammed Causes may vary Open the scanner s top cover and gently pull out the document Make sure that no paper remains in the scanner Your document is not acceptable for the machine for example if the paper is too long Make sure your document is suitable for the machine se...

Page 120: ...ect sunlight A light source is near the scanner Move the scanner far away from the light source Bleed through is seen in the scanned image Your document is too thin Check that your document is acceptable see Document Information on page 5 The contrast setting is incorrect Increase the contrast level For Windows see Image tab on page 28 For Macintosh see Image tab on page 66 The Background Processi...

Page 121: ...u select System Preferences System Users Groups The left pane of the window will list the current accounts one of which should be your name with the word Admin underneath If this is not the case contact your system administrator The file size is too large The size of the file will depend upon many factors The physical size of the document and the amount of text graphics on each page are factors th...

Page 122: ...00 PDS 6000 Memory Capacity Standard 512 MB Power Source 100 240 V AC 50 60 Hz 24 V DC 2 A LCD Liquid Crystal Display 16 characters 2 lines Power Consumption 1 Scanning Approx 59 0 W Ready Approx 19 0 W Power Saving Approx 1 6 W Power OFF Approx 0 3 W ...

Page 123: ...ing 5 to 35 C Humidity Operating 20 to 80 Storage 10 to 90 ADF automatic document feeder Up to 100 pages Paper 80 g m2 Document Size Multiple Paper Width 51 to 218 mm Length 54 to 356 mm Single Paper Width 51 to 218 mm Length 1 sided scan 54 to 5 994 mm 2 2 sided scan 54 to 356 mm PDS 5000 PDS 6000 316 mm 187 mm 316 mm 183 mm 187 mm 711 mm 251 mm ...

Page 124: ...a Windows 7 8 8 1 ICA Compliant Macintosh OS X v10 8 x 10 9 x 10 10 x or later 2 ISIS Compliant Windows Windows XP 1 Windows Vista Windows 7 8 8 1 Color Depth Input 48 bit color processing Output 24 bit color processing Resolution Optical Up to 600 600 dpi Interpolated Up to 600 600 dpi Scanning Width Up to 216 mm Gray Scale 8 bit Scanning Max Speed 3 Mono 60 ppm 200 300 dpi 15 ppm 600 dpi 80 ppm ...

Page 125: ...t setting displayed on the scanner s LCD is based on the connected computer s OS language If the OS language is not one of the supported languages as listed in the table above the LCD displays English USB Super Speed USB 3 0 1 2 Use a USB 3 0 cable Type B that is no more than 5 9 feet 1 8 meters long Display Languages English French German Italian Spanish Portuguese Dutch Norwegian Swedish Danish ...

Page 126: ...s XP Professional Intel Core 2 Duo or equivalent 1 GB 2 GB 50 MB 1 5 GB USB Windows XP Professional x64 Edition 64 bit Intel 64 or AMD64 supported CPU 1 GB 2 GB Windows Vista Intel Core 2 Duo or equivalent 64 bit Intel 64 or AMD64 supported CPU 1 GB 2 GB 50 MB 1 5 GB Windows 7 Intel Core 2 Duo or equivalent 64 bit Intel 64 or AMD64 supported CPU 1 GB 32 bit 2 GB 64 bit 2 GB 32 bit 4 GB 64 bit 50 M...

Page 127: ... event of product loss covered by insurance will help us notify you of enhancements to your product and special offers Complete and fax the Brother Warranty Registration And Test Sheet or for your convenience and most efficient way to register your new product register online at http www brother com registration Frequently Asked Questions FAQs The Brother Solutions Center is our one stop resource ...

Page 128: ... or suggestions please write us at In USA Printer Customer Support Brother International Corporation 7905 North Brother Boulevard Bartlett TN 38133 In Canada Brother International Corporation Canada Ltd Marketing Dept 1 Rue Hotel de Ville Dollard des Ormeaux PQ Canada H9B 3H6 Other Countries Visit http www brother com for contact information for your local Brother office In USA http www brothermal...

Page 129: ... For customer service on page 123 Company name NewSoft America Inc Postal Address 47102 Mission Falls Court Suite 202 Fremont CA 94539 Telephone 510 770 8900 Fax 510 770 8980 E mail Address contactus newsoftinc com URL http www newsoftinc com E mail Address contactus newsoftinc com E mail Address tech newsoft eu com ...

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