Brother P-touch E500 User Manual Download Page 51

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What to do when...



TRO

BL
ESHOO

When printing multiple

copies of a label, a

message is displayed

to confirm whether you

want the labels to be

cut after each label is

printed.

Because the cut labels must not remain in the tape exit slot, the

message is displayed.

To disable the message display, press the

Menu

key, select

“Advanced” using the or key, and then press the

Enter

key. Select “Cut Pause” using the or key, and then

press the

Enter

key.

I do not know the

version number of the

firmware for the

P-touch.

The version number and other information for the firmware can

be confirmed using the following procedure. Press the

Menu

key, select “Version Info.” using the or key, and then press

the

Enter

key.

Problem

Solution

Summary of Contents for P-touch E500

Page 1: ... a handy place for future reference Please visit us at support brother com where you can get product support and answers to frequently asked questions FAQs Version A VNM ENG E500 INTRODUCTION EDITINGALABEL LABELPRINTING USINGTHEFILEMEMORY USINGP TOUCHSOFTWARE RESETTING MAINTENANCE TROUBLESHOOTING APPENDIX 8 1 2 3 4 5 6 7 USER S GUIDE E500 ...

Page 2: ...n 9 Using Symbol History 9 Entering Accented Characters 10 Setting Character Attributes 11 Setting Character Attributes by Label 11 Setting Character Attributes by Each Line 11 Setting Auto Fit Style 12 Setting Frames 12 Tape Cutting Options 13 LABEL PRINTING 15 Label Preview 15 Printing a Label 15 Printing a Single Page 16 Printing a Range of Pages 16 Printing Multiple Copies 16 Attaching Labels ...

Page 3: ...ferred Data 43 Using P touch Library 44 Starting P touch Library 44 Opening and Editing Templates 45 Printing Templates 46 Searching for Templates or Other Data 46 RESETTING MAINTENANCE 48 Resetting the P touch 48 Resetting the Data to Factory Settings Using the P touch Keyboard 48 Resetting the Data Using the Menu Key 48 Maintenance 49 Cleaning the Unit 49 Cleaning the Print Head 49 Cleaning the ...

Page 4: ... text is printed as shown in the illustrations You can specify the following items UOM Dia Ø Custom Diameter Length Custom Length CAT5 6 CAT6A COAX AWG Rot 90 Value Depending on UOM Repeat On Off Cross ID Off On Text Type in single or multiple lines of data Selecting a Labelling Application Type When the GENERAL mode is selected you can press the Shift key and then press the Enter key to add a new...

Page 5: ...NEL Labels printed with this mode can be used to identify various types of panels In this mode you can specify the following items Block Length 15 0mm 5 0mm 300 0mm of Blocks 4 1 99 Separator Tic Dash Line Bold Frame None Orientation Horizontal Vertical Reverse Off On Advanced Off On Adjusts block length independently when Advanced is set to On No Margins Off On Set the left and right label margin...

Page 6: ...rink Tube with a width of 5 8 or 8 8 mm Text Type in single or multiple lines of data Setting Cross ID When printing Cross ID labels use the Cable Wrap and Cable Flag keys Press the Cable Wrap or Cable Flag key Select Cross ID using the or key Select On to set Cross ID by using or key 1 line Enter the text and insert or where you want to apply Cross ID 2 or more lines You can apply Cross ID betwee...

Page 7: ... line To move the cursor to the beginning or end of the current line press the Shift key and then press the or key To move the cursor to the beginning of the previous or next block press the Shift key and then press the or key Inserting Text To insert additional text into an existing line of text move the cursor to the character at the right of the position where you want to start inserting text a...

Page 8: ... and then press a key on the keyboard to enter the symbol printed on the selected key s upper right corner Selectable Symbols excluding the user defined characters are listed in the Appendix See page 57 To use the user defined characters transfer the bitmap image to the P touch using the P touch Transfer Manager 1 A bitmap image of a user created character that is not pre installed on the P touch ...

Page 9: ...K or Enter key Select Symbol History using the or key and press the OK or Enter key Then select On to create your personal category by using the or key 3 When selecting a symbol Press the Shift key and Symbol key to return to the previous page Press the Symbol key to go to the next page Press the Esc key to return to the previous step Before using the user defined character images transfer the ima...

Page 10: ...red accents Accents added using the accent keys can be removed by pressing the keys again and the number will be displayed Press the BS backspace key to remove the number Press the BS backspace key to remove your desired accents 3 Refer to Entering Symbols Using the Symbol Function on page 8 for detail 4 5 Up to 30 symbols can be added to the History The oldest symbol will be deleted from the cate...

Page 11: ... to modify by using the or key Next press the Shift key and then press the Style key to display the attributes on the screen indicates that you are now applying the attribute for that specific line only Setting Character Attributes 1 2 3 New settings are NOT applied if you do not press the OK or Enter key Press the Esc key to return to the previous step Press the Space key to set the selected attr...

Page 12: ...ayed Select an attribute using the or key until the Frame is selected and then select a frame by using the or key Press the OK or Enter key to apply the settings 1 2 3 When Text Size is selected the total text size is modified to fit within the label When Text Width is selected the text width will be reduced to the size of x1 2 setting If further size reduction is required to fit the text into the...

Page 13: ... Description Example Large Margin Automatically cuts the tape after each label is printed leaving a margin of 0 96 24 5 mm on each end This setting can be selected only when GENERAL is selected Small Margin Automatically cuts a piece of blank tape before printing the first label and then cuts the tape after each label is printed leaving a 0 08 2 mm margin at both ends of each label Chain Automatic...

Page 14: ...m the P touch labeling system and use scissors to cut the tape Special tape Select this setting when using special tape When using Fabric Tape set No Cut for Cut Option before printing After printing remove the tape cassette from the P touch labeling system and use scissors to cut the tape When using Heat Shrink Tube set Special tape for Cut Option before printing After printing remove the Heat Sh...

Page 15: ...t end press the Shift key and then press the or key To print the label directly from the preview screen press the Print key or open the print options screen and select a print option Refer to Printing a Label on page 15 for details The print preview is a generated image of the label and may differ from the actual label when printed The character colour and tape colour cannot be detected for some t...

Page 16: ...pages are not printed 4 1 2 Hold down the or key to change the number of copies quickly If you select an automatic cutting option when printing multiple copies of a label a message will be displayed to confirm whether you want the labels to be cut after each label is printed To disable the message display press the Menu key select Advanced using the or key and then press the OK or Enter key Select...

Page 17: ... make it easier to peel the backing To remove the backing simply fold the label lengthwise with the text facing inward to expose the inside edges of the backing Next peel off the backing one piece at a time Labels may be difficult to attach to surfaces that are wet dirty or uneven The labels may peel off easily from these surfaces Be sure to read the instructions provided with Fabric Tapes Extra S...

Page 18: ... file The file is opened and displayed on the text entry screen When the file memory is full each time you save a file you will need to overwrite one of your stored files The available space in the file memory can be confirmed using the following procedure Press the Menu key select Usage using the or key and then press the OK or Enter key Select Local Content using the or key and press the OK or E...

Page 19: ...label Select a file number using the or key and then press the OK or Enter key The message Delete is displayed Press the OK or Enter key to delete the file Printing a Stored Label File To print a label created using the transferred template refer to Using the Data Transferred to the P touch on page 38 1 2 3 If you select Range specify the first page and the last page Press the Esc key to return to...

Page 20: ...on Apps screen or double click P touch Editor on the desktop When P touch Editor starts select whether you want to create a new layout or open an existing layout For Windows 10 From the Start button select All apps and click P touch Editor under Brother P touch or double click P touch Editor on the desktop When P touch Editor starts select whether you want to create a new layout or open an existin...

Page 21: ...To create a new layout using a pre set layout select the desired category button 3 To connect a pre set layout to a database select the check box next to Connect Database 4 To open an existing layout click Open 5 To open the application for easily creating labels for electrical equipment management click the Cable Labelling Wizard button 2 2 1 5 4 3 ...

Page 22: ...p mode You can easily switch between modes by using the mode selection buttons Express mode This mode allows you to quickly and easily create layouts that include text and images The Express mode screen is explained below 1 Menu bar 2 Command bar 3 Draw Edit toolbar 4 Property bar 5 Layout window 6 Database window 7 Mode selection buttons 7 2 1 3 4 5 6 ...

Page 23: ... mode allows you to create layouts using a wide range of advanced tools and options The Professional mode screen is explained below 1 Menu bar 2 Standard toolbar 3 Property palette 4 Draw Edit toolbar 5 Layout window 6 Database window 7 Mode selection buttons 8 Side bar 7 2 1 3 4 8 6 5 ...

Page 24: ... Editor starts 1 2 If you select the Do Not Display This Dialog Again check box in the Description of Snap mode dialog box next time you will switch to Snap mode without displaying the dialog box For Windows 7 You can also start P touch Editor in Snap mode by clicking the Start menu All Programs Brother P touch P touch Editor Snap mode For Windows 8 1 Windows 10 You can also start P touch Editor i...

Page 25: ...on 1 Command bar 2 Draw Edit toolbar 3 Inspector 4 Layout window 5 Database window Snap Mode P touch Editor 5 1 only With this mode you can capture the screen print it as an image and save it for future use To start the Snap mode follow the steps below When you click Snap Mode the Description of Snap mode dialog box appears Click OK Snap mode appears If you select Do Not Display This Dialog Again ...

Page 26: ...re update icon You must be connected to the internet in order to launch the P touch Update Software You may find that the software and the contents in this manual are different Upon installation of the P touch Update Software an icon will be installed on your desktop for your convenience Do not turn off the power when transferring data or updating software To use the P touch Update Software it is ...

Page 27: ...7 27 Using P touch Editor USING P TOUCH SOFTWARE Select the Printer and Language select the check box next to P touch Editor and then click Install A message is displayed to indicate that installation has finished 3 ...

Page 28: ...ate or open a template using P touch Editor Transfer the template to P touch Transfer Manager Transfer the template to the P touch using P touch Transfer Manager Print without using a computer the template that was transferred to the P touch Using P touch Transfer Manager For Windows 1 Prepare the P touch Editor and open edit the template Update the P touch Editor if necessary Notes on using P tou...

Page 29: ...ew of the printed template before the created template is sent to the P touch and printed If there are no problems with the displayed template click Transfer Template P touch Transfer Manager starts 1 2 3 You can also start P touch Transfer Manager using the following procedure For Windows 7 From the Start button click All Programs Brother P touch P touch Tools P touch Transfer Manager For Windows...

Page 30: ... will be transferred to When you select a P touch only the data that can be sent to the selected P touch is displayed in the data list 4 Folder view Displays a list of folders and P touchlabellers When you select a folder the templates in the selected folder are displayed in the template list If you select a P touch the current templates and other data stored in the P touch are displayed 5 Templat...

Page 31: ...to the P touch via USB Backup Only for P touch Transfer Manager Retrieves the templates and other data saved in the P touch and saves it on the computer Open Opens the selected template Print Only for P touch Library Prints the selected label template with the P touch Search Allows you to search for templates or other data that are registered to P touch Library Display Style Changes the file displ...

Page 32: ...dows 8 1 Click P touch Transfer Manager on Apps screen For Windows 10 From the Start button select All apps and then click P touch Transfer Manager under Brother P touch Connect the computer and the P touch via USB and turn on the P touch The P touch model name is displayed in the folder view If you select a P touch in the folder view the current templates and other data stored in the P touch are ...

Page 33: ...ect can contain a maximum of 7 lines Database 99 Only csv files can be transferred Each csv file can contain a maximum of 256 fields and 65 000 records Image User defined character 99 Only bmp files can be transferred Monochrome bmp files are recommended The size limit is 2 048 2 048 pixels Wide images may be cropped The available space in the transfer file memory can be confirmed using the follow...

Page 34: ...number assigned to an item right click the item select Key Assign and then select the desired key number 6 All data transferred to the P touch is assigned a key number If the template or other data transferred to the P touch has the same key number as another template already saved in the P touch the new template will overwrite the old one You can confirm the templates key number assignments saved...

Page 35: ...t you want to transfer and then click Transfer A confirmation message will be displayed Click OK The selected templates or other data are transferred to the P touch 7 8 You can also transfer individual items to the P touch Select the template or other data that you want to transfer and then click Transfer 9 To print data that was transferred to the P touch the P touch must be switched from the tra...

Page 36: ...ent templates and other data stored in the P touch are displayed Select the P touch to back up from and then click Backup A confirmation message is displayed Click OK A new folder is created under the P touch in the folder view The folder name is based on the date and time of the backup All of the P touch templates and other data are transferred to the new folder and saved on the computer Backed u...

Page 37: ...re to delete all templates or other data that are saved in the P touch Connect the computer and the P touch and turn on the P touch The model name is displayed in the folder view Right click your model and then select Delete All A confirmation message is displayed Click OK All templates and other data saved in the P touch are deleted 1 2 3 ...

Page 38: ...start printing When the template has an object to be edited If necessary the template can be temporarily edited However the template cannot be saved after it is changed When the template is not linked to a database the label will be ready to print after you select the label template and type text into each of its fields When the template is linked to a database a single record or a range of record...

Page 39: ...he OK or Enter key The contents of the database linked to the template are displayed Select the first record in the range that you want to print using the or key and then press the OK or Enter key 2 When the template is linked to a database the icon appears in the upper right corner of the screen 3 4 5 When editing templates linked to a database When an object that is not linked to the database wa...

Page 40: ...he P touch If a database and template are linked and transferred together the database can use only that template If the selected database range is larger than the set number of blocks and pages the data will be imported until the maximum number of blocks and pages is reached If the set number of blocks and pages is larger than the selected database range the operation will finish when all of the ...

Page 41: ... For each block separately PUNCH DOWN BLOCK For each block separately Label Application Type Data Import Method Print Result for Example 1 one field per record selected Print Result for Example 2 two fields per record selected AA AA AA AB AB AB AC AC AC AD AD AD AA AA AA a a a AB AB AB b b b AA AA AB AB AA AA a a AA AB AC AD AA a AB b AA AB AC AD AE AF AA a AB b AC c AA AB AC AD AE AF AG AA a AB b...

Page 42: ... strings containing B If a string that contains B is found the cursor will move to that data and B will be highlighted In addition B will be stored in the internal memory If a string that contains the searched character B is not found the cursor will remain in its current position without moving and the character B will not be stored in the internal memory Type in the 2nd character e g R that you ...

Page 43: ...next image is selected If necessary delete the next character Deleting Templates Press the File key select Transferred Templates using the or key and then press the OK or Enter key Select the template to be deleted using the or key and then press the OK or Enter key Select Delete using or key and then press the OK or Enter key A message Delete is displayed Press the OK or Enter key The selected te...

Page 44: ...en P touch Library starts the main window is displayed 1 Menu bar Provides access to all available commands which are grouped under each menu title File Edit View Tool and Help according to their functions 2 Toolbar Provides access to frequently used commands 3 Folder view Displays a list of folders When you select a folder the templates or other data in the selected folder is displayed in the tem...

Page 45: ...te will be started and you can edit the template Icon Button name Function Open Opens the selected template Print Prints the selected label template with the P touch Search Allows you to search for templates or other data that are registered to P touch Library Display Style Changes the file display style The program that starts depends on the type of file that is selected For example if you select...

Page 46: ...ct the template that you want to print and then click Print The template is printed using the connected P touch Searching for Templates or Other Data You can search for templates or other data registered to P touch Library Click Search The Search dialog box is displayed 1 ...

Page 47: ... a template or other data by specifying the file name Type Allows you to search for a template or other data by specifying the file type Size Allows you to search for a template or other data by specifying the file size Date Allows you to search for a template or other data by specifying the file date 3 4 You can register templates or other data to P touch Library by dragging and dropping it into ...

Page 48: ...key select Reset using the or key and then press the OK or Enter key Select the resetting method using the or key and press the OK or Enter key Resetting the P touch All text format settings option settings and stored label files are cleared when you reset the P touch Language and unit settings will also be cleared Release the Power key before releasing the other keys Release the Power key before ...

Page 49: ...d Cleaning the Tape Cutter Tape adhesive can build up on the cutter blades after repeated use dulling the blade which may result in the tape jamming Maintenance Always remove the batteries and disconnect the AC adapter before cleaning the P touch Do not use paint thinner benzene alcohol or any other organic solvent These may deform the case or damage the appearance of your P touch Do not touch the...

Page 50: ...lot If the tape is jammed remove the tape cassette and then pull out the jammed tape and cut it Check that the end of the tape passes through the tape guide before reinstalling the tape cassette The label is not printed correctly Remove the tape cassette and reinstall it pressing it firmly until it clicks into place If the print head is dirty clean it with a cotton swab or optional print head clea...

Page 51: ...splayed To disable the message display press the Menu key select Advanced using the or key and then press the OK or Enter key Select Cut Pause using the or key and then press the OK or Enter key I do not know the version number of the firmware for the P touch The version number and other information for the firmware can be confirmed using the following procedure Press the Menu key select Version I...

Page 52: ...s have already been entered Edit the text and use fewer characters No Text There is no text symbols or bar code data entered when you try to print or preview a label Enter data before continuing Incorrect Value The value entered for setting the tape length multiple copies or the numbering function is invalid Enter a valid value for the setting Tape Cassette Changed The tape cassette selected for p...

Page 53: ...ed when Template for 11 7 mm Heat Shrink Tube is selected Install a 11 7 mm Heat Shrink Tube Insert HS 8 8mm Tube Cassette A 8 8 mm Heat Shrink Tube is not installed when Template for 8 8 mm Heat Shrink Tube is selected Install a 8 8 mm Heat Shrink Tube Insert HS 5 8mm Tube Cassette A 5 8 mm Heat Shrink Tube is not installed when Template for 5 8 mm Heat Shrink Tube is selected Install a 5 8 mm He...

Page 54: ...ocks Line Limit Max 3 Lines PUNCH DOWN BLOCK layout allows to print up to 3 lines block This Function Requires 9mm or Wider Tape PUNCH DOWN BLOCK layout must use 9mm or wider tape cassettes Sequence Type Must be None When Editing Text cannot be edited when you set Sequence Type in PUNCH DOWN BLOCK to Horizontal or Backbone No Database Found The Database key on the P touch was pressed while there i...

Page 55: ...8 mm 8 8 mm 11 7 mm 17 7 mm 23 6 mm widths No of lines 24 mm tape 1 7 lines 18 mm tape 1 5 lines 12 mm tape 1 3 lines 9 mm tape 1 2 lines 6 mm tape 1 2 lines Cut option Large margin Small margin Chain No cut Special tape Memory local files Memory buffer size Maximum 18297 characters File storage Maximum 99 files Memory transferred File storage Maximum 99 templates databases and images each total o...

Page 56: ...erature humidity 10 C 35 C 20 80 humidity without condensation Maximum wet bulb temperature 27 C 1 The high resolution mode cannot be used with Fabric Tape and Heat Shrink Tube 2 Actual character size may be smaller than maximum print height 3 Not included 4 Visit us at support brother com for the latest information about recommended batteries Item Specification ...

Page 57: ...gory Symbols Punctuation Datacom Audio Visual Electrical Arrows Safety Prohibited Brackets Mathematics Greek Super Subscript Bullets Currency Misc The symbols shown in the table may look slightly different on the labelling system LCD and when printed ...

Page 58: ...ont LGO Letter Gothic ATL Atlanta HEL Helsinki ADM Adams BRU Brussels SOF Sofia LA Los Angeles Size Auto When Auto is selected the text is automatically adjusted to print in the largest size available for each tape width 18pt 48pt 12pt 42pt 9pt 36pt 6pt 24pt Width x 2 x 2 3 x 3 2 x 1 2 x 1 ...

Page 59: ...ustom font which is based on the Helsinki style This allows labels to print using the smallest text possible on narrow or multi line labels All 6 point text is printed in Helsinki When accented Vietnamese characters capital letters are contained in the printing labels the height of the alphabet characters capital letters will automatically be short to match the height of the accented Vietnamese ch...

Page 60: ... Frame Off 4 1 5 2 6 3 7 Bar Codes Attribute Value Protocol CODE39 CODE128 EAN 8 EAN 13 GS1 128 UCC EAN 128 UPC A UPC E I 2 5 ITF CODABAR Width Small Large Under characters printed below bar code On Off C Digit check digit Off On only available for the CODE39 I 2 5 and CODABAR protocols ...

Page 61: ...ABAR CODE128 GS1 128 UCC EAN 128 Special Character Special Character SPACE Special Character Special Character Special Character SPACE DC3 DC4 NAK SYN NUL ETB CAN SOH EM STX SUB ETX ESC EOT ENQ FS ACK BEL GS BS HT RS LF VT US FF DEL CR FNC3 SO FNC2 SI FNC4 DLE FNC1 DC1 DC2 ...

Page 62: ...ot be printed A P touch Editor layout that uses the split printing function enlarging the label and printing it on 2 or more labels cannot be transferred Only the first seven lines of text typed into a database field is read by the P touch Fields that overflow print area may not print completely Notes on Transferring Templates The printed label may differ from the image that appears in the Preview...

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