Print or Scan Problems
IMPORTANT
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
If you cannot print or scan a document, check the following:
1
All of the machine's protective parts have been removed.
2
The interface cables are securely connected to the machine and the computer.
3
The printer or scanner driver has been installed correctly.
4
(Scan problem only)
Confirm the machine is assigned with an available IP address. (Windows
®
)
a. Do one of the following:
(Windows
®
XP, Windows Vista
®
and Windows
®
7)
Click
(Start)
>
All Programs
>
Brother
>
Brother Utilities
.
Click the drop-down list and select your model name (if not already selected). Click
Scan
in the left navigation bar, and then click
Scanners and Cameras
.
(Windows
®
8)
Click
(
Brother Utilities
), and then click the drop-down list and select your model
name (if not already selected). Click
Scan
in the left navigation bar, and then click
Scanners and Cameras
.
b. Do one of the following:
(Windows
®
XP)
Right-click a scanner device, and then select
Properties
. The Network Scanner
Properties dialog box appears.
(Windows Vista
®
, Windows
®
7 and Windows
®
8)
Click the
Properties
button.
c. Click the
Network Setting
tab to confirm the machine's IP address.
B
Troubleshooting
49
Summary of Contents for MFC-J480DW
Page 37: ...6 Press Stop Exit 26 ...