Brother HL HL-2230, User Manual

Page: 117 / 150

Troubleshooting
113
5
Ghost

Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem. See
Acceptable paper and
other print media on page 3.
 Make sure that the media type setting in the driver matches the type of paper you
are using. See
Acceptable paper and other print media on page 3.
 Choose Reduce Ghosting mode in the printer driver. See Improve Print Output
in Other Print Options... on page 32 (For Windows
®
) or Print Settings on page 43
(For Macintosh).
 Put in a new toner cartridge. See Replacing the toner cartridge on page 71
 Put in a new drum unit. See Replacing the drum unit on page 79.
 The fuser unit may be contaminated. Call your Brother dealer or Brother
Customer Service.
Toner specks
 Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See
Acceptable paper and other print media
on page 3.

The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
 The fuser unit may be contaminated. Call Brother Customer Service.
Hollow print
 Make sure that you use paper that meets our specifications. See Acceptable
paper and other print media on page 3.
 Choose Thick Paper mode in the printer driver, or use thinner paper than what
you are now using.
 Check the machine’s environment. Conditions such as high humidity can cause
hollow print. See
Safety and Legal booklet .
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
All black
 Clean the primary corona wire inside the drum unit by sliding the green tab. Be
sure to return the green tab to the home position (
a
). See Cleaning the corona
wire on page 85.
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
Examples of poor print
quality Recommendation
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4