Brother HL-5380DN User Manual Download

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Troubleshooting

132

JAM TRAY 1 / TRAY 2 / TRAY 3 (Paper jam inside the paper tray)

Note

The LCD names for the paper trays are as follows.

Standard paper tray:

TRAY1

Optional Lower tray:

TRAY2

TRAY3

JAM TRAY1

JAM TRAY2

JAM TRAY3

If a paper jam occurs inside the paper tray, follow these steps:

Pull the paper tray completely out of the printer.

Use both hands to slowly pull out the jammed paper.

Put paper below the maximum paper mark. While pressing the green paper-guide release lever, slide

the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

Put the paper tray firmly back in the printer.

Summary of Contents for HL-5380DN

Page 1: ... the box Please read this User s Guide thoroughly before you use the printer Keep the CD ROM in a convenient place so you can use it quickly if you need to You can also read the User s Guide in HTML format by visiting our web site at http solutions brother com or accessing it from the CD ROM directly Please visit us at http solutions brother com where you can get product support the latest driver ...

Page 2: ...avoid to prevent possible minor injuries Important specify procedures you must follow or avoid to prevent possible damage to the printer or other object Electrical Hazard icons alert you to a possible electrical shock Hot Surface icons warn you not to touch machine parts that are hot Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with...

Page 3: ...inter from the AC power outlet DO NOT handle the plug with wet hands Doing this might cause an electrical shock Always make sure the plug is fully inserted This product must be installed near an AC power outlet that is easily accessible In case of an emergency you must disconnect the power cord from the AC power outlet to shut off the power completely Lightning and power surges can damage this pro...

Page 4: ...se a fire or electrical shock See Cleaning on page 117 for how to clean the machine DO NOT use a vacuum cleaner to clean up scattered toner Doing this might cause the toner dust to ignite inside the vacuum cleaner potentially starting a fire Carefully clean the toner dust with a dry lint free cloth and dispose of it according to local regulations Cleaning the outside of the printer Make sure that ...

Page 5: ...ain magnets or generate magnetic fields DO NOT expose the machine to direct sunlight excessive heat open flames salty or corrosive gasses moisture or dust DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic timers DO NOT connect your machine to an AC power outlet on the same circuit as large appliances or other equipment that might disrupt the power supply DO...

Page 6: ...v Note DO NOT remove or damage the caution label located on or around the fuser ...

Page 7: ... Corporation in the United States and or other countries Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other trademarks are the property of their respective owners Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest...

Page 8: ...omatic duplex printing 28 Booklet printing 30 Carbon copy printing 31 3 Driver and Software 32 Printer driver 32 Features in the printer driver for Windows 35 Using the BR Script3 printer driver PostScript 3 language emulation for Windows 48 Features in the printer driver for Macintosh 55 Using the BR Script3 printer driver Post Script 3 language emulation for Macintosh 66 Installing the BR Script...

Page 9: ...ions 100 Lower tray LT 5300 100 SO DIMM memory module 101 SO DIMM types 101 Installing extra memory 102 6 Routine Maintenance 104 Replacing the consumable items 104 Consumables 105 Toner cartridge 106 Drum unit 112 Cleaning 117 Cleaning the outside of the printer 117 Cleaning the inside of the printer 119 Cleaning the paper pick up roller 122 Cleaning the corona wires 124 Cleaning the corona wire ...

Page 10: ...3 150 A Appendix 151 Printer specifications 151 Engine 151 Controller 152 Software 153 Control panel 153 Paper handling 153 Media specifications 154 Supplies 154 Dimensions weights 155 Other 155 Computer requirements 156 Important information for choosing your paper 157 Symbol and character sets 160 How to use the Web Based Management web browser 160 Symbol and character sets list 161 Quick refere...

Page 11: ...cable Please make sure you use a USB 2 0 interface cable that is no longer than 6 feet 2 0 meters DO NOT connect the interface cable at this time Connecting the interface cable is done during the printer driver installation process Make sure that you connect it to the USB port of your computer and not to a USB port on a keyboard or non powered USB hub About this Printer 1 Printer Quick Setup Guide...

Page 12: ... Parallel cable DO NOT use a parallel interface cable that is longer than 6 feet 2 0 meters Use a shielded interface cable that is IEEE 1284 compliant Network cable Use a straight through Category5 or greater twisted pair cable for 10BASE T or 100BASE TX Fast Ethernet Network ...

Page 13: ...Release Button 2 Control Panel 3 Face down Output Tray Support Flap 1 Support Flap 1 4 Front Cover 5 Paper Tray 6 Power Switch 7 Face down Output Tray 8 Multi purpose Tray MP Tray 9 Face down Output Tray Support Flap 2 Support Flap 2 1 2 3 4 5 6 8 9 7 ...

Page 14: ...ack Cover Back Output Tray 2 Duplex Tray 3 AC Power Connector 4 Network Activity LEDs Light Emitting Diodes 5 10BASE T 100BASE TX Ethernet Port 6 USB Interface Connector 7 SO DIMM memory Cover 8 Parallel Interface Connector 4 1 2 3 7 6 5 8 ...

Page 15: ...e easily unplugged from the AC power outlet if there is an emergency Only use the printer within the following ranges of temperature and humidity Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 without condensation Use the printer in a well ventilated room DO NOT put the printer where the ventilation hole of the printer is blocked Keep a gap of roughly 100 mm 4 in between the ventilati...

Page 16: ...t for automatic duplex printing DX Media type Tray 1 Tray 2 Tray 3 MP Tray DX Choose the media type from the printer driver Plain paper 75 g m2 to 105 g m2 20 to 28 lb p p p p Plain Paper Recycled paper p p p p Recycled Paper Bond paper Rough paper 60 g m2 to 163 g m2 16 to 43 lb p 60 g m2 to 105 g m2 16 to 28 lb p 60 g m2 to 105 g m2 16 to 28 lb p 60 g m2 to 163 g m2 16 to 43 lb Bond Paper Thin p...

Page 17: ...etter B5 ISO Executive A5 A6 B6 ISO A5 Long Edge A4 Letter B5 ISO Executive A5 B6 ISO Width 69 8 to 216 mm 2 75 to 8 5 in Length 116 to 406 4 mm 4 57 to 16 in A4 Number of sheets 80 g m2 20 lb 250 sheets 250 sheets 250 sheets 50 sheets Media type Tray 1 Tray 2 Tray 3 MP Tray DX Choose the media type from the printer driver ...

Page 18: ...ifferent types of paper in the paper tray at the same time because it may cause paper jams or misfeeds Note Preprinted paper must use ink that can withstand the temperature of the printer s fusing process 200 degrees centigrade If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance To help you choose which paper to use wit...

Page 19: ...velopes you use DO NOT use damaged curled wrinkled irregularly shaped extremely shiny or textured envelopes DO NOT use envelopes with clasps snaps tie strings self adhesive components windows holes cutouts or perforations DO NOT use envelopes that are of a baggy construction not sharply creased embossed have raised writing on them or pre printed on the inside DO NOT use envelopes that were previou...

Page 20: ...in 3 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 6 01 mm 0 24 in 6 35 mm 0 25 in 6 01 mm 0 24 in 6 35 mm 0 25 in 6 01 mm 0 24 in 6 01 mm 0 24 in 6 01 mm 0 24 in A4 Letter B5 ISO Executive A5 A6 B6 ISO 1 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 2 5 0 mm 0 19 i...

Page 21: ...transparencies from Tray 1 2 or 3 2 Note Transparencies are only for Tray1 For the recommended paper to use see About paper on page 6 a Pull the paper tray completely out of the printer b While pressing the blue paper guide release lever 1 slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots 1 ...

Page 22: ... down IMPORTANT Make sure the paper guides touch the sides of the paper so it will feed properly d Put the paper tray firmly back in the printer Make sure that it is completely inserted into the printer e Lift up the support flap to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the printer 1 ...

Page 23: ...pe 2 Paper Source 3 and any other settings you may want to make See Chapter 3 Driver and Software Windows printer driver BR Script printer driver for Windows Note To use the BR Script printer driver for Windows you must install the driver using the Custom Install from the CD ROM 1 2 3 1 2 3 ...

Page 24: ... printer driver g Send the print data to the printer IMPORTANT When printing on transparencies remove each transparency at once after printing Stacking the printed transparencies may cause a paper jam or the transparency to curl 1 3 ...

Page 25: ...ay 2 For the recommended paper to use see About paper on page 6 a Open the MP tray and lower it gently b Pull out the MP tray support flap 1 c Lift up the support flap to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the printer 1 1 ...

Page 26: ...hat the paper stays under the maximum paper mark b on both sides of the tray The side to be printed on must be face up with the leading edge top of the paper in first e While pressing the paper guide release lever 1 slide the paper guide to fit the paper size 1 ...

Page 27: ...pe 2 Paper Source 3 and any other settings you may want to make See Chapter 3 Driver and Software Windows printer driver BR Script printer driver for Windows Note To use the BR Script printer driver for Windows you must install the driver using the Custom Install from the CD ROM 1 2 3 1 2 3 ...

Page 28: ... printer driver g Send the print data to the printer IMPORTANT When printing on transparencies remove each transparency at once after printing Stacking the printed transparencies may cause a paper jam or the transparency to curl 1 3 ...

Page 29: ...r feed and output method when you want to print on thick paper labels or envelopes For the recommended paper to use see About paper on page 6 and Types of envelopes on page 9 a Open the back cover back output tray b For printing envelopes only Pull down the two gray levers one on the left hand side and one on the right hand side toward you as shown in the illustration below c Open the MP tray and ...

Page 30: ...rk b Note DO NOT put more than 3 envelopes in the MP tray Envelope joints that are sealed by the manufacturer should be secure The side to be printed on must be face up All sides of the envelope should be properly folded without wrinkles or creases f While pressing the paper guide release lever 1 slide the paper guide to fit the paper size 1 1 ...

Page 31: ...e the following from the printer driver Paper Size 1 Media Type 2 Paper Source 3 and any other settings you may want to make See Chapter 3 Driver and Software Windows printer driver BR Script printer driver for Windows 1 2 3 1 2 3 ...

Page 32: ... are not listed in the printer driver such as Envelope 9 or Envelope C6 choose User Defined For more information on envelope sizes see Paper size on page 158 Macintosh printer driver Note For other envelopes which are not listed in the printer driver such as Envelope 9 or Envelope C6 choose Custom Page Sizes For more information on envelope sizes see Paper size on page 158 h Send the print data to...

Page 33: ...s are creased after they are printed see Improving the print quality on page 141 For Windows users If DL size double flap envelopes are creased after printing choose DL Long Edge in Paper Size from the Basic tab Put a new DL size double flap envelope in the MP tray with the longest edge of the envelope in first then print again When you put paper in the MP tray remember the following Put the leadi...

Page 34: ...ection are based on Windows XP The screens on your computer may vary depending on your operating system Use A4 size paper when you use the automatic duplex printing function Make sure that the back cover is closed Make sure that the paper tray is completely inserted into the printer If paper is curled straighten it and then put it back in the paper tray You should use plain paper recycled paper or...

Page 35: ...down Follow the instructions on the computer screen 1 Put papers in opposite order when the Back output tray is opened f The printer will now automatically print all the odd numbered pages on the other side of the paper Note If you choose the Paper Source to be Auto Select put the printed even numbered pages in the MP tray When you put paper in the paper tray first empty the tray Next put the prin...

Page 36: ...e from the Duplex Booklet setting and then from the Basic tab choose the Paper Source to be MP Tray b Click the Duplex Settings button the Duplex Settings will appear c Choose Manual Duplex from Duplex Mode settings and click OK on the computer screen d Put the paper in the MP tray with the side to be printed on first facing up Send the data to the printer The printer will automatically print all ...

Page 37: ...rd sheet of paper and so on When doing manual duplex printing the paper must be put in the paper tray in the following way For the paper tray Put the side to be printed on face down with the leading edge top of the paper at the front of the tray To print on the second side put the paper face up with the leading edge top of the paper at the front of the tray If letterhead paper is used put the pape...

Page 38: ...nter driver 1 Open the Properties dialog box in the printer driver 2 From the General tab click the Printing Preferences button 3 From the Basic tab choose Duplex from the Duplex Booklet setting 4 Click the Duplex Settings button the Duplex Settings will appear 5 Choose Use Duplex Unit from the Duplex Mode setting 6 Click OK The printer will print on both sides of the paper automatically ...

Page 39: ...n the Properties dialog box in the printer driver 2 From the General tab click the Printing Preferences button 3 From the Layout tab choose Orientation Print on Both Sides and Page Order 4 Click OK The printer will print on both sides of the paper automatically ...

Page 40: ...oklet from the Duplex Booklet setting 4 Click the Duplex Settings button the Duplex Settings will appear 5 Choose Use Duplex Unit or Manual Duplex from the Duplex Mode Setting 6 Click OK For the BR Script printer driver 1 Open the Properties dialog box in the printer driver 2 From the General tab click the Printing Preferences button 3 From the Layout tab choose Booklet from the Pages Per Sheet se...

Page 41: ...on paper using a dot matrix printer For example you can print Data A to Sheet 1 which is blue colored paper and then to Sheet 2 which is yellow colored and has some information already printed on it If you put paper for Sheet 1 in Tray 1 and paper for Sheet 2 in the MP tray the printer will automatically feed paper for Sheet 1 from Tray 1 and Sheet 2 from the MP tray For more information visit us ...

Page 42: ...he printer driver on page 72 For Windows 3 Windows printer driver the most suitable printer driver for this product BR Script PostScript 3 language emulation printer driver For Macintosh 3 Macintosh printer driver the most suitable printer driver for this product BR Script PostScript 3 language emulation printer driver 1 1 To install the driver see Installing the BR Script3 printer driver on page ...

Page 43: ...stall Other Drivers or Utilities then click For Linux users on the screen menu Access to internet is required Windows printer driver BR Script printer driver Macintosh Printer Driver LPR CUPS printer driver 1 Windows 2000 Professional p p Windows XP Home Edition p p Windows XP Professional p p Windows Vista p p Windows Server 2003 p p Windows Server 2008 p p Windows XP Professional x64 Edition p p...

Page 44: ...atermark 1 3 Header Footer Print 3 Toner Save Mode Administrator 3 Secure Print Use Reprint 1 3 Sleep Time Macro 1 3 Page Protection 1 3 Density Adjustment 2 Improve Print Output 1 These settings are not available with the BR script printer driver for Windows 2 These settings are not available with the Macintosh printer driver 3 These settings are not available with the Macintosh printer driver an...

Page 45: ...clicking Printing Preferences in the General tab of the Printer Properties dialog box Basic tab 3 You can also change settings by clicking the illustration on the left side of the Basic tab a Choose the Paper Size Orientation Copies Media Type Resolution and Print Settings 1 b Choose the Multiple Page and Duplex Booklet setting 2 c Choose the Paper Source 3 d Click OK 4 to apply your chosen settin...

Page 46: ... document is printed Media Type 3 You can use the following types of media in your printer For the best print quality select the type of media that you wish to use Note When using ordinary plain paper 20 to 28 lb choose Plain Paper When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper For bond paper choose Bond Paper When you use envelopes choose Envelopes If the toner...

Page 47: ...s the best mode for printing text documents Manual You can change the settings manually by choosing Manual and clicking the Manual Settings button You can set brightness contrast and other settings Multiple Page 3 The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on one sheet of paper or enlarging the image size for printing one page on multiple ...

Page 48: ...es of duplex binding directions available for each orientation Binding Offset If you check the Binding Offset option you can also specify the offset for binding in inches or millimeters Booklet When you want to print a booklet use this function To make the Booklet fold the printed pages down the middle If you choose Booklet and click Duplex Settings button You can set the following settings Duplex...

Page 49: ... add Tray2 or Tray3 in the Accessories tab to select Tray2 or Tray3 from the driver See Accessories tab on page 44 Advanced tab 3 You can set the following in Printer Function Scaling 1 Reverse Print 2 Use Watermark 3 Header Footer Print 4 Toner Save Mode 5 Secure Print 6 Administrator 7 Other Print Options 8 Scaling 3 You can change the print image scaling Reverse Print 3 Check Reverse Print to r...

Page 50: ...om edit box the text you entered will print Toner Save Mode 3 You can save running costs by turning on the Toner Save Mode which cuts the print density Note We do not recommend Toner Save for printing Photo or Greyscale images Toner Save Mode is not available for 1200 dpi or HQ 1200 resolution Secure Print 3 Secure documents are documents that are password protected when they are sent to the machi...

Page 51: ...k the current settings of the Watermark option to prevent changes being made Header Footer Print Lock Lock the current settings of the Header Footer Print option to prevent changes being made Other Print Options 3 You can set the following in Printer Function Use Reprint Sleep Time Macro Page Protection Density Adjustment Improve Print Output Use Reprint 3 The printer keeps the print job sent to i...

Page 52: ...eep Time setting change please visit the product page at http solutions brother com and see Information Macro 3 You can save a page of a document as a macro to printer memory You can also execute the saved macro you can use the saved macro as an overlay on any documents This will save time and increase printing speed for often used information such as forms company logos letterhead formats or invo...

Page 53: ...y problem Reduce Paper Curl If you choose this setting the paper curl may be reduced If you are printing only a few pages you do not need to choose this setting We recommend that you change the printer driver setting in Media Type to a Thin Paper setting Improve Toner Fixing If you choose this setting the toner fixing on paper may be improved If this selection does not provide enough improvement s...

Page 54: ... options that are installed on the printer Tray settings will match the installed options RAMDISK 2 You can detect the capacity of the RAMDISK that has been set using the control panel To find the capacity of RAMDISK check the RAMDISK check box and then click Auto Detect For more information see Reprinting from RAM on page 83 Paper Source Setting 3 This feature recognizes the paper size set from t...

Page 55: ... printer will be listed in Installed Options 1 You can manually add or remove the options by choosing an optional device you want to add or remove and then clicking Add or Remove Note The Auto Detect function is not available under the following printer conditions The printer power switch is off The printer is in an error state The printer is in a network shared environment The cable is not connec...

Page 56: ... s Guides driver updates and tips for using your printer Genuine Supplies Website 2 You can visit our website for original genuine Brother supplies by clicking this button Print Settings 3 This will print the pages that show how the internal settings of the printer have been configured Print Fonts 4 This will print the pages that show all the internal fonts of the printer Check Setting 5 You can c...

Page 57: ... status any errors that may happen with the printer when printing If you would like to turn the status monitor on follow these steps Click the Start button All Programs 1 Brother your printer Brother HL 5380DN and then Status Monitor 1 Programs for Windows 2000 users ...

Page 58: ...e Custom Install from the CD ROM The screens in this section are based on HL 5380DN with Windows XP The screens on your computer may vary depending on your operating system Device Settings tab 3 Note From the Start menu select Control Panel and then Printers and Faxes 1 Right click the Brother HL 5380DN BR Script3 icon and select Properties to access the Device Settings tab 1 Printers for Windows ...

Page 59: ...r Sheet Orientation Orientation selects the position of how your document will be printed Portrait Landscape or Rotated Landscape Print on Both Sides If you want to do duplex printing choose Flip on short Edge or Flip on Long Edge Page Order Specifies the order in which the pages of your document will be printed Front to Back prints the document so that page 1 is on top of the stack Back to Front ...

Page 60: ...Driver and Software 50 3 Paper Quality tab Choose the Paper Source Paper Source You can choose Automatically Select Auto Select Tray1 Tray2 1 Tray3 1 MP Tray or Manual Feed 1 Tray2 and Tray3 are options ...

Page 61: ...ngs 2 Scaling Specifies whether to reduce or enlarge documents and by what percentage True Type Font Specifies the TrueType font options Click Substitute with Device Font the default to use equivalent printer fonts for printing documents that contain TrueType fonts This will permit faster printing however you might lose special characters not supported by the printer font Click Download as Softfon...

Page 62: ...nt to the printer Only the people who know the password will be able to print them Since the documents are secured at the printer you must enter the password using the control panel of the printer The secured document must have a Password and Job Name For more information about the Secure Print function See Printing Secure data on page 85 Password Choose the password for your secured document that...

Page 63: ...he LCD shows SLEEP but the printer can still receive data Receiving a print file or document or pressing Go will automatically wake up the printer to start printing For more information about Sleep Time setting change please visit the product page at http solutions brother com and see Information Halftone Screen Lock Stops other applications from modifying the Halftone settings The default setting...

Page 64: ...oner Fixing If you choose this setting the toner fixing on paper may be improved If this selection does not provide enough improvement select Thicker Paper in Media Type settings Density Adjustment Increase or decrease the print density ...

Page 65: ...rating system Choosing page setup options 3 You can set the Paper Size Orientation and Scale a From an application such as Apple TextEdit click File then Page Setup Make sure HL XXXX where XXXX is your model name is chosen in the Format for pop up menu You can change the settings for Paper Size Orientation and Scale then click OK b From an application such as Apple TextEdit click File then Print t...

Page 66: ... 56 3 For Mac OS X 10 5 For more page setup options click the disclosure triangle beside the Printer pop up menu Choosing printing options 3 To control special printing features choose the options in the Print dialog box ...

Page 67: ...Billing Info If you want to add the billing information to the cover page enter text in the Billing Info box Paper Feed 3 You can choose Auto Select Tray1 Tray2 1 Tray3 1 MP Tray 2 or Manual and specify separate trays for printing the first page and for printing from the second page onwards 1 Tray2 and Tray3 are options 2 The printer automatically turns on the Manual Feed mode when you put paper i...

Page 68: ...er Layout Direction When you specify the pages per sheet you can also specify the direction of the layout Border If you want to add a border use this function Two sided See Duplex Printing on page 64 Reverse Page Orientation For Mac OS X 10 5 Check Reverse Page Orientation to reverse the data from up to down ...

Page 69: ...s are secured at the printer you must enter the password using the control panel of the machine to print them If you want to create a secure print job check the Secure Print Enter a user name job name and password then click Print For more information about the Secure Print function see Printing Secure data on page 85 Note Check the Secure Print check box if you want to prevent other people from p...

Page 70: ...rint Settings list Basic tab Media Type You can change the media type to one of the following Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Transparencies Envelopes Env Thick Env Thin Recycled Paper Resolution You can choose the resolution as follows 300 dpi 600 dpi HQ 1200 1200 dpi ...

Page 71: ... Save Mode to On print appears lighter The default setting is Off Note We do not recommend Toner Save for printing Photo or Greyscale images Toner Save Mode is not available for 1200 dpi or HQ 1200 resolution Reverse Print For Mac OS X 10 3 and 10 4 Check Reverse Print to reverse the data from up to down ...

Page 72: ...the best dither pattern for business documents such as presentations that include words graphs or charts It is particularly suitable for solid colors Text This is the best mode for printing text documents Improve Print Output This feature allows you to improve a print quality problem Reduce Paper Curl If you choose this setting the paper curl may be reduced If you are printing only a few pages you...

Page 73: ...ll receive data Receiving a print file or document or pressing Go will automatically wake up the printer to start printing For more information about Sleep Time setting change please visit the product page at http solutions brother com and see Information Support Brother Solutions Center The Brother Solutions Center http solutions brother com is a website offering information about your Brother pr...

Page 74: ...lect Layout Choose Long edge binding or Short edge binding in Two Sided Manual duplex Select Paper Handling For Mac OS X 10 3 and 10 4 Choose Odd numbered pages and print Turn the paper over and reload it in the tray and then choose Even numbered pages and print ...

Page 75: ...ter when printing If you would like to turn the status monitor on follow these steps For Mac OS X 10 3 and 10 4 a Run the Printer Setup Utility from the Go menu choose Applications Utilities then choose the printer b Click the Utility then Status Monitor will start up For Mac OS X 10 5 a Run the System Preferences select Print Fax then choose the printer b Click the Open Print Queue then click the...

Page 76: ...ore connecting the interface cable See Menu table on page 88 Installing the BR Script3 printer driver 3 You need to install the BR Script3 printer driver using the following instructions Note If you use a USB cable only one printer driver per printer can be registered in the Printer Setup Utility For Mac OS X 10 3 and 10 4 or Print Fax For Mac OS X 10 5 Before installing the BR Script3 printer dri...

Page 77: ...Driver and Software 67 3 b Open the Utilities folder c Double click the Printer Setup Utility icon d Click Add For Mac OS X 10 3 users go to e For Mac OS X 10 4 or greater users go to f ...

Page 78: ...re 68 3 e Choose USB f Choose the model name and make sure that Brother is in Printer Model Print Using then select the model name that shows BR Script in the Model Name Model and then click Add For Mac OS X 10 3 users ...

Page 79: ...Driver and Software 69 3 For Mac OS X 10 4 or greater users g From the Printer Setup Utility menu choose Quit Printer Setup Utility ...

Page 80: ...Driver and Software 70 3 For Mac OS X 10 5 a From the Apple menu choose System Preferences b Select Print Fax ...

Page 81: ...and Software 71 3 c Click d Choose the Printer Name and choose Select a driver to use in Print Using and then choose the Printer Name that shows BR Script in Model Name and click Add e Quit System Preferences ...

Page 82: ...ograms for windows 2000 users Printer driver for Macintosh 3 For Mac OS X 10 3 and 10 4 3 a Disconnect the USB cable between the Macintosh and your printer b Restart the Macintosh c Log in as an Administrator d Run the Printer Setup Utility from the Go menu choose Applications Utilities then choose the printer you want to remove and remove it by clicking the Delete button e Drag the folder from th...

Page 83: ...Driver and Software 73 3 e Drag the folder from the Macintosh HD Startup Disk choose Library Printers Brother into the Trash and then empty the Trash f Restart the Macintosh ...

Page 84: ... You can configure network and device settings along with the ability to update device firmware from a Windows computer on your LAN BRAdmin Professional 3 can also log activity of brother devices on your network and export the log data in an HTML CSV TXT or SQL format For users who want to monitor locally connected printers install the BRPrint Auditor software on the client PC This utility allows ...

Page 85: ...nformation see Chapter 10 of the Network User s Guide on the CD ROM we have supplied For increased security Web Based Management also support HTTPS For more information see Chapter 14 of the Network User s Guide on the CD ROM we have supplied Driver Deployment Wizard for Windows 3 Driver Deployment Wizard is a utility for installation It can be used to ease or even automate the installation of a l...

Page 86: ...s turned on by default This lets it automatically change the emulation mode to suit the type of data it receives You can change the setting by using the control panel or Web Based Management web browser The printer can choose from the following combinations Automatic interface selection 3 This printer has an automatic interface selection feature that is turned on by default This lets it automatica...

Page 87: ...This printer has one back lit liquid crystal display LCD seven buttons and one Light Emitting Diode LED on the control panel The LCD is a 16 character single line display The LCD light shows the current status of the printer Control Panel 4 ...

Page 88: ...printing Reprint the last job Job Cancel Stop and cancel the printing job in progress Secure Print Choose the Secure Print menu Scroll forward through menus and the available options Enter numbers and increase the number Scroll backward through menus and the available options Enter numbers and decrease the number Back Go back one level in the menu structure Set Choose the control panel menu Set th...

Page 89: ...en canceled the printer will return to the READY state Job Cancel 4 You can cancel the processing or printing of data by pressing Job Cancel The LCD shows CANCEL PRINTING until the job is cancelled After canceling the job the printer returns to the READY state To delete all jobs press Job Cancel for about 4 seconds The LCD shows CANCEL ALL JOBS After canceling all jobs the LCD shows READY When the...

Page 90: ...pressed Back allows you to return to the previous menu level with the original setting unchanged Set 4 Pressing Set when the printer is in the READY state takes it offline and the LCD will show the control panel menu Pressing Set allows you to choose the displayed menu or option After changing a setting an asterisk appears briefly on the right hand side of the message Note The options you have cho...

Page 91: ...ce message so you will know that you need to take action For more information about these messages see LCD messages on page 127 Back light 4 LED indication Meaning On Data is in the printer memory Blinking Receiving or processing data Off No remaining data in the memory Light Meaning Off The printer is off or in sleep status Green General Ready to print Printing Warming up Job canceling Red Error ...

Page 92: ... its operations Press Go to start the printer again PRESS SET TO PRINT Press Set to start reprinting and printing secure data PRINTING Printing PROCESSING Busy processing data RAM SIZE XXMB This printer has XX MB memory READY Ready to print RESET TO FACTORY SETTINGS The printer settings return to the default settings RESET TO USER SETTINGS The printer settings return to the user settings RESOLUTIO...

Page 93: ...ng secure printing We recommend that you add more RAM if you want to be able to print a lot of secure data See Installing extra memory on page 102 Reprinting the last job 4 You can reprint the data from the last print job without sending it from the computer again Note If the REPRINT setting is set to OFF on the control panel and you press Go for about 4 seconds the LCD shows NO DATA STORED for a ...

Page 94: ...number of copies you want COPIES 3 d Press Set If you press Go the LCD shows PRESS SET TO PRINT PRINTING h COPIES 1 Note Pressing or makes the number of reprint copies increase or decrease You can choose between 1 and 999 COPIES If you wait 30 seconds to continue the control panel operation the LCD leaves the REPRINT setting automatically When there is no last job data in memory 4 If the printer d...

Page 95: ... the web based management application Note The secure data will be deleted when the printer is turned off For more information about the settings in the printer driver and how to create secure data see Secure Print on page 40 For Windows printer driver Advanced options on page 51 For Windows BR Script printer driver or Secure Print on page 59 For Macintosh printer driver How to print Secure data 4...

Page 96: ...rinter does not have secure data in the memory and you press Secure Print the LCD will show NO DATA STORED Canceling printing secure data 4 If you want to cancel the current secure print job press Job Cancel Job Cancel also allows you to cancel a paused secure print job ...

Page 97: ... settings unchanged There are two ways to input numbers You can press or to scroll up or down one number at a time or you can hold down or to scroll faster The blinking number is the one that you can change For example If you feed paper from the MP tray as a priority change the MP FIRST setting to ON as follows 4 The default setting is OFF Turn this setting ON if you want to a Press any of the men...

Page 98: ...ersion ROM DATE Shows main firmware date NET VER Shows network firmware version NET DATE Shows network firmware date RAM SIZE MB Shows the size of memory in this printer MAINTENANCE PAGE COUNTER Shows the current total printed pages DRUM COUNT Shows the pages printed with drum unit REMAIN DRUM Shows the pages left to print with drum unit REMAIN PF KITMP Shows the pages left to print with PF kit MP...

Page 99: ...FEED OFF ON Chooses whether you want to feed paper manually TRAY1 SIZE ANY LETTER LEGAL A4 Chooses the size of paper you loaded in the standard paper tray TRAY2 SIZE 1 ANY LETTER LEGAL A4 Chooses the size of paper you loaded in the optional lower tray TRAY3 SIZE 1 ANY LETTER LEGAL A4 Chooses the size of paper you loaded in the optional lower tray DUPLEX OFF ON LONG BIND ON SHORT BIND Chooses wheth...

Page 100: ...N or OFF REPRINT OFF ON Chooses whether you want to use Reprint functions PAGE PROTECTION AUTO OFF LETTER A4 LEG AL Chooses whether you want to create a full page copy of the printed page in the printer memory before the page is actually printed EMULATION AUTO EPSON AUTO IBM HP LASERJET Chooses the emulation mode you want to use KEEP PCL OFF ON Chooses whether you want to save the current PCL sett...

Page 101: ...n print pages in portrait or landscape orientation PRINT POSITION X OFFSET 500 499 0 499 500 Moves the print start position at the top left corner of pages horizontally up to 500 left to 500 right dots in 300 dpi Y OFFSET 500 499 0 499 500 Moves the print start position at the top left corner of pages vertically up to 500 up to 500 down dots in 300 dpi AUTO FF TIME OFF 1 2 3 99 sec Allows you to p...

Page 102: ...printer position reaches the right margin AUTO SKIP ON OFF Chooses whether a line feed and carriage return will happen when the printer position reaches the bottom margin LEFT MARGIN Sets the left margin at column 0 to 70 columns at 10 cpi RIGHT MARGIN Sets the right margin at column 10 to 80 columns at 10 cpi TOP MARGIN Sets the top margin at a distance from the top edge of the paper 0 0 33 0 5 1...

Page 103: ...R i CR AUTO MASK OFF ON LEFT MARGIN Sets the left margin at column 0 to 70 columns at 10 cpi RIGHT MARGIN Sets the right margin at column 10 to 80 columns at 10 cpi TOP MARGIN Sets the top margin at a distance from the top edge of the paper 0 0 33 0 5 1 0 1 5 or 2 0 The default setting is 0 33 BOTTOM MARGIN Sets the bottom margin at a distance from the bottom edge of the paper 0 0 33 0 5 1 0 1 5 o...

Page 104: ... MARGIN Sets the top margin at a distance from the top edge of the paper 0 0 33 0 5 1 0 1 5 or 2 0 The default setting is 0 33 BOTTOM MARGIN Sets the bottom margin at a distance from the bottom edge of the paper 0 0 33 0 5 1 0 1 5 or 2 0 The default setting is 0 33 LINES Sets the number of lines on each page from 5 to 128 lines BR SCRIPT3 ERROR PRINT ON OFF CARBON MENU CARBON COPY OFF ON AUTO PARA...

Page 105: ...s Descriptions TCP IP BOOT METHOD AUTO STATIC RARP BOOTP DHCP Chooses the IP method that best suits your needs IP ADDRESS 000 255 000 255 000 255 000 255 000 000 000 000 000 000 000 000 1 Enter the IP address SUBNET MASK 000 255 000 255 000 255 000 255 000 000 000 000 000 000 000 000 1 Enter the Subnet mask GATEWAY 000 255 000 255 000 255 000 255 000 000 000 000 000 000 000 000 Enter the Gateway a...

Page 106: ...urns high speed parallel communications ON or OFF BI DIR ON OFF Turns bi directional parallel communications ON or OFF INPUT PRIME ON OFF Turns prime signal ON or OFF The default settings are shown in Bold with an asterisk Display Shows Description RESET PRINTER Resets the printer and restores all printer settings including command settings to settings you have previously made with the control pan...

Page 107: ...ress Set BOOT METHOD d Press IP ADDRESS e Press Set The last digit in the first part of the number is blinking 000 000 000 000 f Press or to increase or decrease the number Press Set to go to the next number 123 000 000 192 g Repeat this process until you have set your IP address 123 045 067 089 h Press Set to finish the IP address An asterisk appears at the end of the LCD 123 045 067 089 ...

Page 108: ...ress information follow these steps a Press any of the menu buttons Set or Back of the control panel on your machine b Press or to choose NETWORK Press Set NETWORK c Press or to choose FACTORY RESET Press Set FACTORY RESET d Press Set again RESTART PRINTER Factory Reset 4 You can partially reset the machine back to its default printer settings The settings that will not be reset are the INTERFACE ...

Page 109: ... cable from the printer otherwise the network settings such as IP address will not be reset b Turn off the printer c Make sure that the front cover is closed and the power cord is plugged in d Hold down Go as you turn on the power switch Keep Go pressed down until the LCD shows USERS MODE e Release Go f Press Go ten times The printer will automatically restart ...

Page 110: ...ray can hold up to 250 sheets of 80 g m2 21 lb paper When both optional trays are installed the printer can hold up to 800 sheets of plain paper If you want to buy an optional lower tray unit call the dealer you bought the printer from For setup see the User s Guide that we have supplied with the lower tray unit Options 5 Lower tray SO DIMM memory LT 5300 See Lower tray LT 5300 on page 100 See SO ...

Page 111: ... with the following specifications Type 144 pin and 64 bit output CAS latency 2 Clock frequency 100 MHz or more Capacity 64 128 256 or 512 MB Height 31 75 mm 1 25 in Dram Type SDRAM 2 Bank SDRAM can be used For purchasing information and part numbers visit the Buffalo Technology website http www buffalo technology com Note There might be some SO DIMMs that will not work with the printer For more i...

Page 112: ...e you install or remove the DIMM b Remove the DIMM cover c Unpack the DIMM and hold it by its edges CAUTION To prevent damage to the printer from static electricity DO NOT touch the memory chips or the board surface d Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot Insert the DIMM diagonally 1 then tilt it toward the interface board until it clicks int...

Page 113: ... the interface cable to your printer Plug the printer back in and then turn on the power switch Note To make sure that you have installed the DIMM properly you can print the printer settings page that shows the current memory size See Menu table on page 88 ...

Page 114: ...when you open the front cover or back cover back output tray of the printer DO NOT touch the shaded parts shown in the illustration If you do this you may get burned 1 A4 or Letter size single sided pages Approx cartridge yield is declared in accordance with ISO IEC 19752 The actual number of printed pages will vary depending on the print jobs and paper you use 2 Standard toner cartridge 3 High ca...

Page 115: ...Routine Maintenance 105 6 Consumables 6 Toner Cartridge Drum Unit See Toner cartridge on page 106 See Drum unit on page 112 ...

Page 116: ...tting If you change the print density setting for lighter or darker printing the amount of toner used will change Wait to unpack the toner cartridge until immediately before you put it into the printer TONER LOW message 6 Appears at intervals TONER LOW If the LCD shows TONER LOW the toner cartridge is near the end of its life Buy a new toner cartridge and have it ready before you get a REPLACE TON...

Page 117: ...u use only genuine Brother toner cartridges When you want to buy toner cartridges call your dealer We recommend that you clean the printer when you replace the toner cartridge See Cleaning on page 117 a Make sure that the printer is turned on Open the front cover b Take out the drum unit and toner cartridge assembly ...

Page 118: ...s shown in the illustration c Push down the blue lock lever and take the toner cartridge out of the drum unit WARNING DO NOT put a toner cartridge into a fire It could explode resulting in injuries Use neutral detergents when cleaning the printer DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the mac...

Page 119: ...o the brother collection program If you choose not to return your used toner cartridge please discard the used toner cartridge according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office d Unpack the new toner cartridge Gently shake it from side to side several times to distribute the toner evenly inside the cartridge IMPORTANT...

Page 120: ...ork to a level of optimum performance when used with genuine Brother branded toner cartridges Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine If damage is caused to the drum unit or other part of this machine as a...

Page 121: ...ate from the drum unit g Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe h Put the drum unit and toner cartridge assembly back in the printer Close the front cover Note DO NOT turn off the printer power s...

Page 122: ... that will be printed by your drum For best performance use only genuine Brother toner The printer should be used only in a clean dust free environment with adequate ventilation Printing with a third party drum unit may reduce not only the print quality but also the quality and life of the printer itself Warranty coverage therefore cannot apply to problems caused by the use of a third party drum u...

Page 123: ...oner Every time you replace the drum unit clean the inside of the printer See Cleaning on page 117 When you replace the drum unit with a new one you need to reset the drum counter by completing the following steps a Press the front cover release button and then open the front cover b Take out the drum unit and toner cartridge assembly ...

Page 124: ...s shown in the illustration c Push down the blue lock lever and take the toner cartridge out of the drum unit WARNING DO NOT put a toner cartridge into a fire It could explode resulting in injuries Use neutral detergents when cleaning the printer DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the mac...

Page 125: ... d Unpack the new drum unit IMPORTANT Wait to unpack a drum unit until immediately before you put it in the printer Exposure to direct sunlight or room light may damage the drum unit e Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in properly the blue lock lever will lift automatically Note Make sure that you put in the toner cartr...

Page 126: ...unit and toner cartridge assembly back in the printer g Hold down Go until the message DRUM CLEAR is displayed on the LCD then release Go IMPORTANT Do not reset the drum counter when you only replace the toner cartridge h Close the front cover ...

Page 127: ...g the outside of the printer 6 WARNING Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the printer DO NOT use cleaning materials that contain ammonia DO NOT use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the machine Doing this may cause a fire or e...

Page 128: ...dry lint free cloth to remove dust d Remove anything that is stuck inside the paper tray e Wipe the inside of the paper tray with a dry lint free cloth to remove dust f Put the paper tray back in the printer g Plug the printer back in and then turn on the power switch ...

Page 129: ...6 Cleaning the inside of the printer 6 a Turn off the printer power switch and then unplug the printer b Press the front cover release button and then open the front cover c Take out the drum unit and toner cartridge assembly ...

Page 130: ...ter IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To prevent damage to the printer caused by static electricity DO NOT touch the electrodes shown in the il...

Page 131: ...ance 121 6 d Wipe the scanner window with a dry lint free cloth e Put the drum unit and toner cartridge assembly back in the printer f Close the front cover g Plug the printer back in and then turn on the power switch ...

Page 132: ...ot feed paper In that case clean the paper pick up roller as follows a Turn off the power switch and unplug the printer b Unplug the power cord and interface cable from the printer c Pull the paper tray out of the printer d Dampen a soft cloth with lukewarm water and wipe the separator pad 1 in the paper tray with it 1 ...

Page 133: ...llers 1 inside the printer f Put the paper tray back in the printer g Make sure that you have turned off the power switch and then connect the power cord and interface cable to the printer h Plug in the power cord and turn on the power switch of the printer 1 ...

Page 134: ...the corona wires 6 Cleaning the corona wire 6 If you have print quality problems clean the corona wire as follows a Press the front cover release button and then open the front cover b Take out the drum unit and toner cartridge assembly ...

Page 135: ...er caused by static electricity DO NOT touch the electrodes shown in the illustration c Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe d Put the drum unit and toner cartridge assembly back in the printer...

Page 136: ...r tray The interface cable is securely connected to the printer and the computer The correct driver for the printer has been chosen and is installed The computer is set up to connect to the correct printer port Printer does not print 7 If you did not solve your problem with the above checks identify your problem and then go to the page suggested below LCD Messages See LCD messages on page 127 Pape...

Page 137: ...ace the SO DIMM with a new one See Installing extra memory on page 102 DOWNLOAD FULL Add more memory See Installing extra memory on page 102 DRUM ERROR Clean the corona wires See Cleaning the corona wire on page 124 If your LCD still shows the same error indication after you have cleaned the corona wire replace the drum unit with a new one See Replacing the drum unit on page 113 DUPLEX DISABLED Cl...

Page 138: ... optional trays is two Remove additional trays Maintenance message Action DRUM END SOON The drum unit is near the end of its life Buy a new drum unit to replace the current one See DRUM END SOON message on page 112 REPLACE DRUM See REPLACE DRUM message on page 112 TONER LOW Buy a new toner cartridge and have it ready before you get a REPLACE TONER message REPLACE TONER See Replacing the toner cart...

Page 139: ...t back in firmly Make sure that you have chosen the MP Tray in the Paper Source of the printer driver The printer does not feed envelopes The printer can feed envelopes from the multi purpose tray You must set up your application to print on the size of envelopes you are using This is usually done in the page setup or document setup menu of your software See your application manual A paper jam has...

Page 140: ...tray See page 134 JAM REAR 6 Paper jam where the paper comes out of the printer See page 135 JAM INSIDE 7 Paper jam inside the printer See page 138 Check where the jam is and clear the jammed paper as follows If the error message still appears on the LCD after you remove the jammed paper there may be more paper jammed somewhere else Check the printer thoroughly After you have removed all the jamme...

Page 141: ... d Remove any paper from in and around the MP Tray and then put the drum unit and toner cartridge assembly back in the printer and close the front cover e Fan the paper stack and then put it back in the MP tray f When loading paper in the MP tray make sure that it touches the back of the tray and stays under the maximum paper height guides on both sides of the tray g If the printer does not automa...

Page 142: ... JAM TRAY3 If a paper jam occurs inside the paper tray follow these steps a Pull the paper tray completely out of the printer b Use both hands to slowly pull out the jammed paper c Put paper below the maximum paper mark While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots d Put the paper tray firmly back i...

Page 143: ...roubleshooting 133 7 e Open the front cover and close it to resume printing IMPORTANT DO NOT take out the standard paper tray while paper is feeding from a lower paper tray as this will cause a paper jam ...

Page 144: ...he duplex tray 7 JAM DUPLEX If a paper jam occurs inside the duplex tray follow these steps a Pull the duplex tray completely out of the printer b Pull the jammed paper out of the printer or the duplex tray c Put the duplex tray back in the printer ...

Page 145: ...printer will be extremely hot To prevent injury when you open the front cover or back cover back output tray of the printer DO NOT touch the shaded parts shown in the illustration If you do this you may get burned If a paper jam occurs behind the face up output tray follow these steps a Press the cover release button and then open the front cover ...

Page 146: ... recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner To prevent damage to the printer caused by static electricity DO NOT touch the electrodes shown in the illustration c Open the back cover d Pull the tabs at the left and right hand sides toward you to open the fuser cover 1 1 ...

Page 147: ... After you have just used the printer some internal parts of the printer will be extremely hot Wait for the printer to cool down before you touch the internal parts of the printer f Put the drum unit and toner cartridge assembly back in the printer press firmly g Fully close the front and back covers ...

Page 148: ...he printer will be extremely hot To prevent injury when you open the front cover or back cover back output tray of the printer DO NOT touch the shaded parts shown in the illustration If you do this you may get burned If a paper jam occurs inside the printer follow these steps a Press the front cover release button and then open the front cover ...

Page 149: ...d pages have no toner stains on them before you restart the print job Remove the jammed paper carefully so you do not spread toner Take care not to stain your hands and clothes with toner Wash toner stains at once with cold water We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill the toner To prevent damage to...

Page 150: ...lems DO NOT touch the shaded parts shown in the illustrations d Put the toner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in properly the blue lock lever will lift automatically e Close the front cover ...

Page 151: ... 119 Gray background Make sure that you use paper that meets our specifications See About paper on page 6 Check the printer s environment Conditions such as high temperatures and high humidity can increase the amount of background shading See Positioning the printer on page 5 Put in a new toner cartridge See Replacing the toner cartridge on page 107 Put in a new drum unit See Replacing the drum un...

Page 152: ... our specifications A rough surfaced paper or thick print media can cause problems Make sure that you choose the proper media type in the printer driver The problem may disappear by itself Print multiple pages to clear this problem especially if the printer has not been used for a long time The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 113 Lines across the...

Page 153: ...unit and find the exact position of the poor print 2 Turn the drum unit gear by hand while looking at the surface of the OPC drum 1 3 When you have found the mark on the drum that matches the print sample wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object The drum ...

Page 154: ...page 113 The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 107 The fuser unit may be smudged Call your dealer or Brother Customer Service White lines down the page Make sure that a torn piece of paper is not inside the printer covering the scanner window Wipe the scanner window with a soft cloth See Cleaning the inside of the printer on page ...

Page 155: ...s or creases Make sure that the paper is loaded properly See Printing on plain paper bond paper or transparencies from Tray 1 2 or 3 on page 11 Check the paper type and quality See About paper on page 6 Turn over the stack of paper in the tray or try rotating the paper 180 in the input tray Envelope Creases Make sure that the envelope levers inside the back cover is pulled down when you print the ...

Page 156: ...r Fixing mode in the printer driver See Improve Print Output in Advanced tab on page 39 For Windows printer driver Advanced options on page 51 For BR Script printer driver for Windows or Print Settings on page 60 For Macintosh If this selection does not provide enough improvement select Thicker Paper in Media Type settings Examples of poor print quality Recommendation ...

Page 157: ... Script printer driver for Windows or Print Settings on page 60 For Macintosh Turn the paper over in the paper tray and print again excluding Letterhead paper If the problem remains slide the Anti Curl Switch as follows 1 Open the back cover 2 With one hand use the tab 1 to lift the roller assembly then use your other hand to slide the Anti Curl Switch 2 in the direction of the arrow 3 Close the b...

Page 158: ...ou want to delete the remaining data in the printer memory See Buttons on page 78 Reduce the complexity of your document or cut the print resolution Add more memory See Installing extra memory on page 102 The printer cannot print full pages of a document An error message PRINT OVERRUN appears Press Go to print the remaining data in the printer memory Cancel the print job if you want to delete the ...

Page 159: ... cannot print The There was an error writing to LPT1 or BRUSB for the printer error message is displayed on your computer Make sure that the printer cable is not damaged or broken If you have an interface switching device make sure that you chose the correct printer Problem Recommendation The printer does not appear in Printer Setup Utility Mac OS X 10 3 and 10 4 or Print Fax in System Preferences...

Page 160: ...data 1 For Windows Vista Click Start button Control Panel Hardware and Sound and then Printers For Windows XP and Windows Server 2003 2008 Click Start button and select Printers and Faxes windows For Windows 2000 Click Start button and select Settings and then Printers 2 Right click the Brother HL XXXX BR_Script3 series icon and select Properties 3 From the Device Settings tab choose TBCP Tagged b...

Page 161: ...aphic Print speed 1 A4 size Letter size Standard A4 Letter Up to 30 ppm A4 size 2 Up to 32 ppm Letter size 2 Auto Duplex A4 Up to 13 sides per minute 6 5 sheets per minute A4 size First print time Less than 8 5 sec Resolution Windows 2000 XP XP Professional x64 Edition Windows Vista Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2008 1200 dpi 3 HQ1200 600 dpi 300 dpi DOS 600 dp...

Page 162: ...r 6 PostScript 3 language emulation 7 Code39 Interleaved 2 of 5 FIM US PostNet Post Net US PostNet EAN 8 EAN 13 UPC A UPC E Codabar ISBN EAN ISBN UPC E Code128 set A set B set C EAN 128 set A set B set C Model HL 5380DN Processor 300MHz Memory Standard 32 MB Option 1 SO DIMM 144pin slot 64 128 256 512MB expandable up to 544 MB Interface Standard IEEE 1284 Parallel Hi Speed USB2 0 10 100BASE TX Eth...

Page 163: ...8 BR Script 3 PPD file for Windows 2000 Professional Windows XP Home Edition Windows XP Professional Edition Windows XP professional x64 Edition Windows Server 2003 Windows Server 2003 x64 Edition Windows Vista Windows Server 2008 Macintosh 1 Macintosh Printer Driver for Mac OS X 10 3 9 or greater BR Script 3 PPD file for Mac OS X 10 3 9 or greater Linux 2 3 Linux driver for CUPS printing system x...

Page 164: ...per Media weights Multi purpose tray 60 to 163 g m2 16 to 43 lb Paper tray 60 to 105 g m2 16 to 28 lb Lower tray unit Option LT 5300 60 to 105 g m2 16 to 28 lb Automatic duplex printing 60 to 105 g m2 16 to 28 lb Media sizes Multi purpose tray Width 69 8 to 216 mm 2 75 to 8 5 in Length 116 to 406 4 mm 4 57 to 16 in Paper tray Standard A4 Letter B5 ISO Executive A5 A5 Long Edge A6 B6 ISO Lower tray...

Page 165: ...ting Average 675 W at 25 C 77 F Standby Average 75 W at 25 C 77 F Sleep Average 6 W Noise level Sound Pressure Printing LpAm 52 6 dB A Standby LpAm 21 4 dB A Sound power Printing LWAd 6 8 Bell A Office equipment with LWAd 6 3 Bell A is not suitable for use in rooms where people do primarily intellectual work Such equipment should be placed in separate rooms because of the noise emission Standby LW...

Page 166: ...arallel Windows XP Home Edition 128 MB Windows XP Professional Windows XP Professional x64 Edition 64 bit Intel 64 or AMD64 supported CPU 256 MB 512 MB Windows Vista Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 1 GB Windows Server 2003 Intel Pentium III or equivalent 256 MB 512 MB Windows Server 2003 x64 Edition 64 bit Intel 64 or AMD64 supported CPU Windows Server 2...

Page 167: ...r paper than these weights Long grain and short grain 0 The pulp fiber of the paper is aligned during paper manufacturing And paper can be classified into two types long grain and short grain Long grain paper fibers run in the same direction as the long edge of the paper Short grain paper fibers run perpendicular to the long edge of the paper Though most plain paper for copying is long grain some ...

Page 168: ...t 5 water by weight Because paper often absorbs water the amount of water can sometimes be about 10 in a high humidity environment When the amount of water increases the characteristics of the paper changes greatly The fixing of the toner may become worse For storage of the paper and during use we recommend that the humidity of the surrounding environment be between 50 and 60 Rough estimate of bas...

Page 169: ...Appendix 159 A B5 JIS 182 257 mm B5 ISO 176 250 mm B6 ISO 125 176 mm A4 Long 210 405 mm Envelope DL L 220 110 mm 3 5 3 5 in Paper size mm in ...

Page 170: ...r the node name For example http 192 168 1 2 if the printer s IP address is 192 168 1 2 Note If you have edited the hosts file on your computer or are using a Domain Name System you can also enter the DNS name of the print server As the print server supports TCP IP and NetBIOS you can also enter the NetBIOS name of the print server The NetBIOS name can be seen on the printer settings page The NetB...

Page 171: ...K ISO60 Norwegian1 0D ISO61 Norwegian2 1D ISO69 French 1F ISO84 Portuguese 5S ISO85 Spanish 6S ISO8859 7 Latin Greek 12N ISO8859 15 Latin 9N ISO8859 15 Latin Cyrillic 10N Legal 1U Math 8 8M MC Text 12J MS Publishing 6J PC8 10U PC8 Bulgarian 13R PC8 D N 11U PC8 Greek Alternate 437G 14G PC8 Latin Greek 12G PC8 PC Nova 27Q PC8 Turkish 9T PC775 26U PC850 Multilingual 12U PC851 Greece 10G PC852 East Eu...

Page 172: ...gs The last parameter must be the bar code data start b or B or the expanded character data start l or L Other parameters can be given in any sequence Each parameter can start with a lower case or upper case character for example t0 or T0 s3 or S3 and so one Bar code mode 0 This parameter selects the bar code mode as shown above When n is t5 or T5 the bar code mode EAN 8 EAN 13 or UPC A varies acc...

Page 173: ...ill pattern n2 Foreground fill pattern If S is followed by only one parameter the parameter is a foreground fill pattern Line block drawing box drawing S 1 Black 2 Vertical stripes 3 Horizontal stripes 4 Cross hatch Bar code 0 n mnnn or Mnnn nnn 0 32767 This parameter shows the bar code width The unit of nnn is a percentage Bar code human readable line ON or OFF 0 n s0 or S0 3 1 default n s1 or S1...

Page 174: ...parameter shows the measurement units of X axis offset Y axis offset and bar code height Bar code expanded character line block drawing and box drawing offset in X axis 0 n xnnn or Xnnn This parameter shows the offset from the left margin in the u or U specified unit Bar code expanded character offset in Y axis 0 n ynnn or Ynnn This parameter shows the downward offset from the current print positi...

Page 175: ... cause a data error The number of characters for bar codes is not limited The bar code data automatically starts and ends with an asterisk start character and stop character If the received data has an asterisk at the beginning or end the asterisk is regarded as a start character or stop character When Interleaved 2 of 5 is selected with the parameter t1 or T1 Ten numerical characters 0 to 9 can b...

Page 176: ...ase or lower case If there is no start stop code errors will happen A check digit cannot be added and using causes errors When Code 128 Set A Set B or Set C is selected with the parameter t12 or T12 t13 or T13 or t14 or T14 Code 128 sets A B and C can be individually selected Set A shows characters Hex 00 to 5F Set B includes characters Hex 20 to 7F Set C includes the pairs 00 to 99 Switching is a...

Page 177: ...0 ESC i V or v V or v is a terminator Expanded character data start 0 n l or L Data that follows l or L is read as expanded character data or labeling data Expanded character data must end with the code 5CH which also ends this command ...

Page 178: ...0x45 18 18 DC2 0x12 70 70 F 0x46 19 19 DC3 0x13 71 71 G 0x47 20 20 DC4 0x14 72 72 H 0x48 21 21 NAK 0x15 73 73 I 0x49 22 22 SYN 0x16 74 74 J 0x4a 23 23 ETB 0x17 75 75 K 0x4b 24 24 CAN 0x18 76 76 L 0x4c 25 25 EM 0x19 77 77 M 0x4d 26 26 SUB 0x1a 78 78 N 0x4e 27 27 ESC 0x1b 79 79 O 0x4f 28 28 FS 0x1c 80 80 P 0x50 29 29 GS 0x1d 81 81 Q 0x51 30 30 RS 0x1e 82 82 R 0x52 31 31 US 0x1f 83 83 S 0x53 32 32 SP...

Page 179: ... LPRINT CHR 27 it5r1o0x50y70b12345678901 EAN 13 LPRINT CHR 27 it5r1o0x100y70b123456789012 UPC E LPRINT CHR 27 it6r1o0x150y70b0123456 Codabar LPRINT CHR 27 it9r1s0o0x00y100bA123456A Code 128 set A LPRINT CHR 27 it12r1o0x00y120bCODE128A12345 Code 128 set B LPRINT CHR 27 it13r1o0x00y140bCODE128B12345 Code 128 set C LPRINT CHR 27 it14r1o0x00y160b CHR 1 CHR 2 ISBN EAN LPRINTCHR 27 it130r1o0x00y180b1234...

Page 180: ...t register on line at http www brother com registration Frequently asked questions FAQs 0 The Brother Solutions Center is our one stop resource for all your printer needs You can download the latest drivers software and utilities read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com You can check here for Brother driver updates Custome...

Page 181: ...product and special offers Please complete the Brother Warranty Registration or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions 0 The Brother Solutions Center is our one stop resource for all your printer needs You can download the latest software and utilities and read FAQs and troublesh...

Page 182: ...ries and supplies that are available for purchase 1 Approx cartridge yield is declared in accordance with ISO IEC 19752 In Canada Brother International Corporation Canada Ltd Marketing Dept 1 rue Hotel de Ville Dollard des Ormeaux PQ Canada H9B 3H6 Internet Addresses Brother Global Web Site http www brother com For Frequently Asked Questions FAQs Product Support and Technical Questions and Driver ...

Page 183: ...anel LCD menu 88 Corona wire 111 124 125 D Data LED 81 Default settings 98 Delete storage 90 Dimensions 155 Driver Deployment Wizard 75 Drum unit 112 Duplex printing 24 E Emulation 152 Emulation modes 75 Envelopes 9 19 EPSON FX 850 mode 76 Error message 127 128 F Fonts 152 G Go button 78 H HP LaserJet mode 75 I INFORMATION menu 88 INTERFACE menu 96 J Jam in duplex unit 134 Jam in MP tray 131 Jam i...

Page 184: ...r XL Mode 76 Q QUALITY menu 89 R Register your product 170 171 RESET menu 96 Resolution 37 S Scanner window 121 Secure Print 59 Secure Print button 78 79 Service centers USA Canada 172 Service centres Europe and other countries 170 SETUP menu 89 90 Sleep time 42 53 63 SO DIMM 101 Software 74 Specifications 151 Symbol 160 T TCP IP 95 Toner cartridge 106 Trademarks vi Troubleshooting 126 U Unprintab...

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