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CHAPTER 7 TROUBLE SHOOTING

7-28

Question Recommendation

Off set image

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

1) Check that the specified paper is being used.
2) Check that the oil is not empty.
3) Replace the Fuser Cleaning Roller

Poor fixing

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

1) Check that the specified paper is used.
2) Check that the media type mode is selected

correctly.

Poor fixing

Wait 15 to 30 minutes and try again.

Poor fixing when
printed on thick paper

Set the printer to thick paper mode through the control
panel or the printer driver.

Blurred vertical band
and spots of color.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Clean the Charging Wire. For more information about
the cleaning procedure, see “Periodic Printer
Cleaning” in Chapter 5.

Dirt on the printed
pages

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Clean the Paper Guide, the Registration Roller and the
Exit Roller referring to ‘Periodic Printer Cleaning’ in
Chapter 5.

If the same problem re-occurs, contact your dealer or Brother Authorized
Service Representative.

!

Caution

Operation of the printer outside the specifications shall be deemed abuse
and all repairs thereafter shall be the sole liability of the end user/purchaser.

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Summary of Contents for HL-3450CN Series

Page 1: ... Version 0 Before you can use the printer you must set up the hardware and install the driver Please refer to the Quick Setup Guide while setting up the printer Please read this manual thoroughly before using the printer Keep the CD ROM in a convenient place for quick and easy reference at all times Please visit our user support web site Brother Solutions Center at http solutions brother com You c...

Page 2: ...one licensed software packages Contact Pantone Inc for a current list of qualified licensees All trademarks noted herein are either the property of Brother Industries Ltd PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Pantone Inc 1988 ENERGY STAR is a U S registered mark All other terms and brand and product names mentioned in this User s Guide are registered trademarks o...

Page 3: ...er Service has installed an easy to use Fax Back System so you can get instant answers to common technical questions and product information for all Brother products This is available 24 hours a day 7 days a week You can use the system to send the information to any fax machine not just the one from which you are calling Call and follow the voice prompts to receive faxed instructions on how to use...

Page 4: ... be observed to use the printer properly or prevent damage to the printer Note Indicates notes and useful tips to remember when using the printer T T TO O O U U US S SE E E T T TH H HE E E P P PR R RI I IN N NT T TE E ER R R S S SA A AF F FE E EL L LY Y Y Warning This printer is heavy and weighs approximately 56kg 124 lbs When you move or lift this printer be sure at least two people lift it toget...

Page 5: ... or other liquids get inside the printer turn the printer off immediately and unplug the printer Contact your dealer Warning Do not put consumable items such as the Toner Cartridges and the Waste Toner Pack into a fire Some consumables can be flammable under certain conditions Warning Do not look directly at the laser beam light It might cause damage to your eyesight Do not remove or break open th...

Page 6: ...ing In case of a fuser oil spill you must clean it up immediately Warning Do not put any pressure on the Feeder Cassette or the Front Cover when it is open If you do you injured because the printer fall on you ...

Page 7: ... T Q Q QU U UA A AL L LI I IT T TY Y Y Caution Before you move or lift the printer remove the Toner Cartridges Waste Toner Pack Oil Bottle and Fusing Unit to avoid spills Be sure to keep the printer as level as possible Damage caused by failure to remove the supplies will void your warranty Caution Do not touch the rollers of the Fusing Unit This can degrade print quality ...

Page 8: ...DRIVER AND SOFTWARE PRINTER DRIVER 2 1 Features in the PCL Printer Driver Windows 95 98 Me Users Only 2 2 Features in the PS printer driver Windows 95 98 Me users only 2 10 Software for networks 2 15 Software for Windows Computers 2 17 Software for Macintosh Computer 2 18 PRINTER SETTINGS 2 21 Factory Settings 2 21 CHAPTER 3 BEFORE WORKING WITH THE PRINTER AUTOMATIC EMULATION SELECTION 3 1 AUTOMAT...

Page 9: ...ter Status Messages 4 18 HOW TO USE THE CONTROL PANEL 4 19 PANEL SETup MENU 4 21 CHAPTER 5 MAINTENANCE REPLACING THE CONSUMABLES 5 1 Toner Cartridges 5 5 Oil Bottle 5 9 Fuser Cleaner 5 13 Waste Toner Pack 5 16 OPC Belt Cartridge 5 18 Ozone Filter 5 21 Fusing Unit 5 22 120K Kit 5 27 240K Kit 5 30 CLEANING THE PRINTER 5 36 Cleaning the Printer Exterior 5 36 Periodic Printer Cleaning 5 37 REPACKING A...

Page 10: ... EX 6 11 CompactFlash Card 6 11 Hard Disk Drive HD 6G HD EX 6 12 Selecting the Optional Fonts 6 12 Installing a CompactFlash Card 6 15 Installing a HDD Hard Disk Drive 6 16 RAM EXPANSION 6 18 Installing DIMMs 6 19 CHAPTER 7 TROUBLE SHOOTING TROUBLESHOOTING 7 1 Error Messages 7 1 Maintenance Messages 7 4 Call Service Messages 7 5 Paper Jams 7 8 Q A 7 20 Setting Up the Printer Hardware 7 20 Setting ...

Page 11: ...6 Envelopes A 7 Labels and Overhead Transparencies A 8 SYMBOL CHARACTER SETS A 9 OCR Symbol Sets A 9 HP PCL Mode A 10 EPSON Mode A 12 IBM Mode A 13 HP GL Mode A 14 Symbol Sets Supported by the Printer s Intellifont Compatible Typefaces A 15 Symbol Sets Supported by the Printer s TrueType and Type 1 Font Compatible and Original Typefaces A 17 INDEX ...

Page 12: ...imits are designed to provide reasonable protection against harmful interference a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this eq...

Page 13: ...ity Directive 89 336 EEC as amended by 91 263 EEC and 92 31 EEC Issued by Brother Industries Ltd Information Document Company Radio Interference 220 240 V Model Only This printer complies with EN55022 CISPR Publication 22 Class B Before this product is used ensure that you use a double shielded interface cable with twisted pair conductors and that is marked IEEE 1284 compliant The cable must not e...

Page 14: ...e laser beam might cause serious eye damage Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator FDA Regulations For 120 V Model Only U S Food and Drug Administration FDA has implemented regulations for laser products manufactured on and after August 2 1976 Compliance is mandatory for products marketed in the United States The l...

Page 15: ...aution Use of controls adjustments or the performance of procedures other than those specified in this manual may result in hazardous radiation exposure The following caution label is attached to the cover of the scanner unit For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Varoitus Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän ...

Page 16: ... those specified in this manual might result in hazardous radiation exposure Disconnect device This printer must be installed near a power outlet that is easily accessible In case of emergencies you must disconnect the power cord from the power outlet to shut off the power completely Caution for batteries Do not replace the battery There is a danger of explosion if the battery is incorrectly repla...

Page 17: ...ay not correspond with the colored markings identifying the terminals in your plug If you need to fit a different plug proceed as follows Remove a length of the cord outer sheath taking care not to damage the colored insulation of the wires inside Cut each of the three wires to the appropriate length If the construction of the plug permits leave the green and yellow wire longer than the others so ...

Page 18: ...CHAPTER 1 INTRODUCTION C C CH H HA A AP P PT T TE E ER R R 1 1 1 I I IN N NT T TR R RO O OD D DU U UC C CT T TI I IO O ON N N ...

Page 19: ...ou use the printer CHAPTER 3 BEFORE WORKING WITH THE PRINTER provides detailed information for setting up the printer to work with your computer and software Be sure to read this chapter before you work with the printer CHAPTER 4 CONTROL PANEL OPERATION details the functions of the panel buttons and LEDs CHAPTER 5 MAINTENANCE provides guidance on how to maintain your printer CHAPTER 6 OPTIONS prov...

Page 20: ...r that the instructions always assume that you started with the factory settings particularly those in Chapter 2 and Chapter 3 If you change the settings particularly the emulation mode the display messages will change accordingly The paper size has been factory set to either letter or A4 depending upon the final destination of the printer Some display messages will vary according to this setting ...

Page 21: ...printer check to see that you have all of the following parts Fig 1 1 Caution Warning The Toner Cartridges OPC Belt cartridge Oil Bottle and Fuser Cleaner are packed inside a separate carton as a starter kit Do not open them now Only open them when you are ready to install them The OPC Belt Cartridge must not be exposed to light for any length of time or it will be damaged Printer OPC Belt Cartrid...

Page 22: ... from this diagram depending on the country where you purchased the printer Note Depending on the country where you purchased and will use the HL 3450CN series model you may have additional parts not listed above Note We recommend keeping spares of the following consumable items at all times When these are exhausted the printer will cease printing Toner Cartridges TN 02BK TN 02C TN 02M TN 02Y Wast...

Page 23: ...UCTION 1 5 G G GE E EN N NE E ER R RA A AL L L V V VI I IE E EW W W Fig 1 2 Fig 1 3 Top Cover Control Panel Front Cover Paper Cassette Power Button Power Cord Connector Controller Box Rear Access Cover Rear Side Cover ...

Page 24: ...nt at a speed up to 24 pages per minute ppm in monochrome mode and up to 6 pages per minute ppm in full color mode on A4 Letter size paper The controller utilizes a high speed 64 bit RISC microprocessor and special hardware chips so the process speed is very fast Color Advanced Photoscale Technology CAPT This printer can print graphics in 256 shades for each color in HP color printer PCL5C emulati...

Page 25: ...Base TX If your application software supports the bi directional parallel interface you can monitor the printer status It is fully compatible with the industry standard bi directional parallel interface The Brother network board NC 4100h is factory installed in the HL 3450CN this enables you to use this printer in the TCP IP IPS SPX Apple Talk DLC LLC Banyan VINES DEC LAT and NetBEUI environments ...

Page 26: ...utomatically select the printer emulation mode depending on the print commands it receives from the computer software With this feature many users can share the printer on a network Data Compression Technology This printer can internally compress the received graphics and font data in its memory so it can print larger graphics and more fonts without the need for additional memory Various Fonts Thi...

Page 27: ...is format Panel Lock Function If the panel button settings have been changed the printer may not work as you expect If you are an administrator of this printer you can lock your settings to prevent changes from being made See LOCK PANEL in the SETUP menu in Chapter 4 Power Save Mode This printer has a power save mode Since laser printers consume power to keep the fixing assembly at a high temperat...

Page 28: ...tridges Reprint Function You can reprint the last print job with a touch of a panel button which allows reprinting of multiple copies of the job without sending the data again from the computer If you have not installed an HDD or CompactFlash card you can still reprint from RAM See REPRINT BUTTON in Chapter 4 for more information When there is not enough memory to print the last job you can reprin...

Page 29: ...s we recommend that the following materials and settings be used 1 NEUSIEDLER Color copy 90g 2 Brother Toner Cartridges TN 02 BK C M Y 3 Pantone Mode 600 dpi x 600 dpi Network Ethernet 10 100BaseTX enables you to use the printer in the followkng environments TCP IP IPX SPX AppleTalk DLC LLC VINES LAT NetBEUI Also many useful utilities such as BRAdmin Professional and Brother Network Printing softw...

Page 30: ...e A4 LETTER CASSETTE LC 34A You can load A4 B5 JIS and ISO Executive or Letter paper or Com 10 or DL envelopes from the A4 Letter Cassette at any one time DUPLEX UNIT DX 3400 By installing the Duplex Unit DX 3400 you can perform duplex printing With the Duplex Unit installed you can print on 330 x 483 13 x19 A3 A4 B4 B5 JIS and ISO Executive Ledger Legal or Letter size paper Hard Disk Drive HD 6G ...

Page 31: ... can expand the memory capacity up to 384 Mbytes 384 Mbytes would require removing the original 64 Mbytes DIMM and filling all 3 slots with the optional 128 Mbytes DIMMS Note Installation instructions for each option are provided in the manual included with the option O O OP P PE E ER R RA A AT T TI I IN N NG G G A A AN N ND D D S S ST T TO O OR R RA A AG G GE E E E E EN N NV V VI I IR R RO O ON N...

Page 32: ...ir exit on top of the printer Do not place objects on top of the printer especially on the air exit Ensure that the printer Ozone Filter is installed at all times Ventilate the room where you use the printer Do not place the printer where it will be exposed to direct sunlight Use blinds to protect the printer from direct sunlight if set up near a window is unavoidable Do not install the printer ne...

Page 33: ...e Fig 1 4 Note Ensure that there is enough space behind the printer so you can easily access the rear cover or Duplex unit if a paper jam occurs Make sure that the Paper Cassette does not extend past the edge of the table where the printer is installed 20cm 8 Table Media Cassette 20cm 8 50cm 20 10cm 4 80cm 32 Rear Front Printer 70cm 28 70cm 28 ...

Page 34: ...CHAPTER 2 DRIVER AND SOFTWARE C C CH H HA A AP P PT T TE E ER R R 2 2 2 D D DR R RI I IV V VE E ER R R A A AN N ND D D S S SO O OF F FT T TW W WA A AR R RE E E ...

Page 35: ...dates can be downloaded from the Brother Solutions Center at http solutions brother com For Windows 95 98 Me Windows NT 4 0 and Windows 2000 XP PCL Hewlett Packard laser printer LaserJet driver BR Script PostScript3 language emulation driver For Macintosh BR Script PostScript3 language emulation driver For more information see the Network User s Guide on the CD ROM Note For more information about ...

Page 36: ... information please see the on line Help in the printer driver You can change settings by clicking the illustration on the left side of the tab Basic Tab Note The screen shown below is from Windows 98 If you are using Windows NT 2000 XP you can access the Basic tab by clicking Printing Preferences in the General tab of the Brother HL 3450CN series Properties screen 1 Select the Paper size Multiple...

Page 37: ... 98 If you are using Windows NT 2000 XP you can access the Advanced tab by clicking Printing Preferences in the General tab of the Brother HL 3450CN series Properties screen 1 Change the tab settings by clicking the following icons Print Quality Duplex Watermark Page Setting Device Options 1 ...

Page 38: ...2400 dpi class with CAPT CAPT Color Advanced PhotoScale Technology The finest print mode Use this mode to print precise images such as photographs Since the print data is much larger than in normal mode processing time data transfer time and print time will be longer You can change the Color Matching mode as follows Match Monitor Photo Graphics Vivid Text None ...

Page 39: ...duplex binding directions are available for each orientation WATERMARK You can place a watermarked logo or text in your documents When you use a bitmap file as a watermark you can change the size of the watermark and place it anywhere you like on the page When you use text as a watermark you can change the font darkness and angle settings PAGE SETUP Change the print image scaling and then select M...

Page 40: ...S 1 Set the following print function modes in this tab Job Spooling Toner Save Mode Quick Print Setup Sleep Time Status Monitor Macro Administrator Insert Command File Print Setting Print Setting For monochrome only Page Protection Print Date Time 1 ...

Page 41: ...xcept Secure printing Last job reprint Reprint the last job Secure Print Print the data with a password Public Save the data without a password Proof Save the data and print it For more information about the Reprint function see REPRINT BUTTON in Chapter 4 Note If you want to prevent other people from using the Reprint function to print your data remove the Use Reprint check mark in the Job Spooli...

Page 42: ... settings will match the installed options 2 Automatic Detection of Printer Options This function detects the installed optional unit devices automatically and the available functions will be reflected in the printer driver When you press Auto Detect options that are installed on the printer will be listed You can manually add or delete options 3 Paper Source Setting This feature recognizes the si...

Page 43: ...n access the Support tab by clicking Printing Preferences in the General tab of the Brother HL 3450CN series Properties screen You can download the latest driver by accessing the Brother Solutions Center You can see the printer driver version You can check the current driver settings You can print the Configuration page and Font page s ...

Page 44: ...I I IV V VE E ER R R W W WI I IN N ND D DO O OW W WS S S 9 9 95 5 5 9 9 98 8 8 M M ME E E U U US S SE E ER R RS S S O O ON N NL L LY Y Y For more information please see the on line Help in the printer driver Details Tab Select the port where your printer is connected or the path to the network printer you are using Select the printer driver that you installed ...

Page 45: ... Paper Source 3 When the Duplex unit is installed onto the printer you will need to add the duplex unit as one of the installed options first see Device Options Tab Installable Options Click on the More Options button to choose between Flip on Short edge Flip on Long edge or None for Duplex printing 2 1 3 ...

Page 46: ...CHAPTER 2 DRIVER AND SOFTWARE 2 12 Graphics Tab 1 Set the print quality ...

Page 47: ...r features list box and then selecting a new value for that setting from the Change Setting for xxxxx list box Toner Save Mode Sleep Mode Media Type HRC setting Collate Only when an HDD or CompactFlash card is installed Job spooling Pass Word Quality Color Mono Color Matching Halftone Screen Lock User Name Job Name 1 2 ...

Page 48: ...new value for that setting from the Change Settings for xxxx list box JOB SPOOLING Because the printer will save data that you specify for reprinting you can print a document without resending the data from your PC or sending the password again except Secure printing Secure Print Print the data with a password Public Save the data without a password Proof Save the data and print it ...

Page 49: ...ash or 2 5 HDD You can print a fixed form document at any time from the control panel To make a fixed document you must write Fonts Macros or fixed forms to the Storage Device of your printer Analysis Tool Software By adding an HDD or CompactFlash Card to the printer you can obtain print logs by enabling the Log function with the embedded web management Then you can gain cost analysis capability b...

Page 50: ...the printer TCP IP settings and to specify the Printer driver to be used The Wizard can then create an Executable file that can be e mailed to other network users When run the Executable file installs the appropriate printer driver and network print software directly on the remote PC To access the Driver Deployment Wizard insert the CD ROM supplied with the printer into your CD ROM drive click the...

Page 51: ... P PU U UT T TE E ER R RS S S You can install the Software from the supplied CD ROM as follows 1 Insert the CD ROM into the CD ROM drive The opening screen appears automatically 2 Click the Install Software icon on the Menu screen 3 Click Printer Driver and then follow the on screen instructions The printer driver will complete the installation ...

Page 52: ...r The Apple LaserWriter Driver may have been installed with your system It is also available at http www apple com LaserWriter 8 version 8 6 5 and 8 7 have been tested for use with the Brother HL 3450CN PostScript Printer Description Files PPDs PPDs in combination with the Apple LaserWriter 8 Driver access the printer features and allow the computer to communicate with the printer An installation ...

Page 53: ...To install the BR Script PPD file click the Install Software icon on the Menu screen 3 To set up the LaserWriter driver refer to the Network User s Guide For Mac OS X Users It is not possible to install the BR Script PPD file from the Install Software icon please follow the instructions below 1 Turn ON your Macintosh computer 2 Turn OFF your printer 3 Connect one end of the network cable to your p...

Page 54: ...n the Applications folder Open the Utilities folder 10 Open the Print Center icon 11 Click the Add Printer button 12 Select BRN_xxxxxx_P1_AT and then click the Add button xxxxxx is the last six digits of the Ethernet address For more information see Chapter 7 of the Network User s Guide 13 Select Quit Print Center from the Print Center menu 14 The Setup is now complete For USB users please see the...

Page 55: ...led Factory settings Although you can operate the printer with these factory settings unchanged you can tailor the printer with user settings Please see List of Factory Settings in Chapter 4 Note Changing the user settings does not affect the factory settings You cannot modify the preset factory settings The changed user settings can be restored to the default factory settings with the RESET MENU ...

Page 56: ...EFORE WORKING WITH THE PRINTER C C CH H HA A AP P PT T TE E ER R R 3 3 3 B B BE E EF F FO O OR R RE E E W W WO O OR R RK K KI I IN N NG G G W W WI I IT T TH H H T T TH H HE E E P P PR R RI I IN N NT T TE E ER R R ...

Page 57: ... combinations EPSON IBM Priority EPSON default IBM Auto Selection Mode HP PCL 5C HP PCL 5C BR Script 3 BR Script 3 HP GL HP GL EPSON FX 850 IBM Proprinter XL To get the best possible color output we recommend that you use the Brother BR Script 3 emulation The printer is set to the HP color printer emulation PCL5C mode automatically Since PCL5C mode takes the highest priority in the automatic emula...

Page 58: ...ode priority must be selected because the printer cannot distinguish between them Since the factory setting is EPSON emulation mode you might need to select the IBM emulation mode by using the control panel to access the EMULATION menu in SETUP mode Try Automatic emulation selection with your application software or network server If it does not work properly select the emulation mode manually by ...

Page 59: ...cations on or off by using the control panel to access the PARALLEL menu in INTERFACE mode For more information see Chapter 4 Since the automatic interface selection mode has been factory set to ON simply connect the interface cable to the printer Note Always turn off both your computer and printer when connecting or disconnecting the cable When necessary select the interface or the serial communi...

Page 60: ...rk If you want to speed up printing select the required interface manually by using the control panel to access the SELECT menu in INTERFACE mode If you typically use only one interface we recommend that you select that interface in the INTERFACE mode If only one interface is selected the printer will allocate the entire input buffer to that interface ...

Page 61: ... or 20 lbs or up to 15 envelopes paper should be loaded only up to the top line on the sliding guide Plain paper from 210 mm x 176 mm 8 2 x 6 9 to 330 mm x483 mm 13 x 19 Weight 60 to 160 g m2 16 to 43 lbs Overhead projector OHP films up to 50 sheets can be loaded Envelopes of COM10 DL size using the Envelope Adapter THE OPTIONAL LOWER CASSETTE LT 34CL The cassette can hold up to 500 sheets of pape...

Page 62: ...lopes of COM10 DL size using the Envelope Adapter THE OPTIONAL DUPLEX UNIT DX 3400 Plain paper from 210 mm x 176 mm 8 2 x 6 9 to 330 mm x483 mm 13 x 19 Weight 60 to 105 g m2 16 to 28 lbs The following are the specifications of paper suitable for this printer Item Recommended Paper Specification Xerox 4024 Hammermill Laserprint Basis Weight g m 2 82 5 75 90 Thickness µm 95 6 102 105 Smoothness Bekk...

Page 63: ...to approx 250 sheets of 75g m2 20 lbs paper Optional Lower Cassette Cut sheet Ledger Legal Letter A4 A3 B4 B5 JIS ISO 500 Up to approx 500 sheets of 75g m2 20 lbs paper Optional A4 Letter Cassette Cut sheet Letter A4 B5 JIS ISO Executive Envelopes COM 10 DL OHP film A4 letter Other sizes width 210 297mm 8 2 11 7 length 176 297mm 6 9 11 7 250 15 50 Up to approx 250 sheets of 75g m 2 20 lbs paper Op...

Page 64: ...t Note To get the best output quality and to avoid any damage use smooth white paper We recommend that you test paper especially special sizes and types of paper on this printer before purchasing large quantities Print quality will vary depending on the paper being used Note Do not load envelopes in to the Paper cassette of the Optional Lower Tray Unit as they may cause paper jams ...

Page 65: ...Print Area Plain Paper Envelopes 4mm 0 16 Simplex Paper 5mm 0 2 Other 10mm 0 39 Duplex 5mm 0 2 Side B 7mm 0 28 Side A 4mm 0 16 Paper 4mm 0 16 Other 10mm 0 39 3mm 0 12 3mm 0 12 3mm 0 12 3mm 0 12 5mm 0 2 5mm 0 2 4mm 0 16 4mm 0 16 10 68mm 2 68 DL 40mm 1 57 10 68mm 2 68 DL 40mm 1 57 42mm 1 65 16mm 0 63 4mm 0 16 5mm 0 2 Minimum 297mm 11 69 Maximum 457mm 17 99 Maximum 4mm 0 16 Simplex Paper 5mm 0 2 Othe...

Page 66: ...es and parts may be reduced Caution When you feed thin paper in the Long Edge Feed direction paper jams may occur If a paper jam occurs feed the paper in the Short Edge Feed Direction Using Transparencies When you print on transparencies that have a line tape on the edge be sure to remove the tape before loading If you do not remove the tape the transparency may skew ...

Page 67: ...r when you want to print envelopes 1 Pull out the Media Cassette and remove the Media Cassette Cover 2 Attach the Envelope Adapter to the Media Cassette Secure the hooks of the Envelope Adapter into the Media Cassette Fig 3 2 3 Adjust the Envelope Guide to the size of the envelopes you want to load Fig 3 3 ...

Page 68: ...ER 3 12 4 Adjust the Paper Guide to the Envelope Adapter size Fig 3 4 5 Fit the Media Cassette Cover and reinstall the Media Cassette into the printer Note Be sure to adjust the Paper Guide of the Media Cassette to the Envelope Adapter size ...

Page 69: ... the following characteristics Glossy or shiny surfaces Protection cover on the envelopes adhesive parts Sealing flaps that have not been folded at purchase Sealing flaps as shown below Three or more layers of paper in the marked area Each side folded as shown below Fig 3 5 ...

Page 70: ...arly cut or folded envelopes may cause paper jams Envelopes should consist of two layers of paper in the following marked area Fig 3 6 Envelope joints that are sealed by the manufacturer should be secure All sides should be properly folded without any wrinkles or creases Print quality may vary between different style envelopes It is a good idea to test the envelopes you wish to use prior to purcha...

Page 71: ... 240V models If you want to use other size of paper or envelopes change the paper size in the PAPER menu of the PRINT MENU using the control panel For paper size selection see PRINT MENU in Chapter 4 If you use pre printed paper in the cassettes please note that the paper should be loaded with the printed side face up and the top edge of the paper at the back of the cassette The printer automatica...

Page 72: ...the control panel See PAPER in Chapter 4 for more information on selecting this setting using the printer Control Panel 1 When the manual feed command is selected the printer waits until you load the paper in Tray 1 MANUAL FEED on 2 Pull out Tray 1 and load the paper you are going to use If the size of paper you wish to print on is different to the size of paper in the paper tray it will be necess...

Page 73: ...CHAPTER 4 CONTROL PANEL OPERATION C C CH H HA A AP P PT T TE E ER R R 4 4 4 C C CO O ON N NT T TR R RO O OL L L P P PA A AN N NE E EL L L O O OP P PE E ER R RA A AT T TI I IO O ON N N ...

Page 74: ... OL L P PA AN NE EL L This printer has one liquid crystal display LCD eight buttons and four LEDs on the control panel The display can show various messages with up to 16 characters in two rows The LEDs light to indicate the current printer status Fig 4 1 ...

Page 75: ... the control panel menu Reprint settings and Error messages Pause Continue printing Job Cancel Stop and cancel the printer operation in progress Secure Print Print secure documents Reprint Select the Reprint menu 1 999 Move forward through menus Move forward through selectable options Move backward through menus Move backward through selectable options Set Select the control panel menu Set the sel...

Page 76: ... in the off line state Notes When the printer is in PAUSE you can choose not to print the remaining data by pressing Job Cancel Press Go to clear the PAUSE and return the printer to the READY state J J JO O OB B B C C CA A AN N NC C CE E EL L L B B BU U UT T TT T TO O ON N N You can cancel the processing or printing of data with Job Cancel button The display shows JOB CANCELING until canceling is ...

Page 77: ...u are at the printer You can use the Secure Print function when the printer is READY or in the menu state 1 Press Secure Print 2 Select the user name job password and print copy quantity 3 To start printing press Set or Secure Print Notes The Secure Print function does not support off line or paused printing When there is no secure data and you press Secure Print the LCD briefly shows NO DATA STOR...

Page 78: ...tall an HDD or CompactFlash card you can reprint from RAM See COMPACTFLASH CARD HARD DISK DRIVE in Chapter 6 The reprint data in RAM will be deleted when the printer is turned off When you use RAM to reprint 1 Press Set on the control panel to exit from the READY state and then select RAMDISK SIZE in the SETUP mode 2 The default RAM is 0MB Press to increase the reprint RAM size in increments of 1M...

Page 79: ... the Job Cancel key If the printer does not have enough memory to spool the print job data it will print only the last page of the data We recommend that you expand the memory when you want to reprint a large amount of data For more information on memory expansion see RAM EXPANSION of Chapter 6 Pressing or decreases or increases the number of reprint copies You can select between COPIES 1 and COPI...

Page 80: ...more information about the settings in the printer driver see Job Spooling in Chapter 2 2 Press Reprint REPRINT COPIES 1 If you wait too long to continue the key operation the display exit the REPRINT menu automatically Press twice REPRINT COPIES 3 Press Set or Reprint PRINTING REPRINT COPIES 1 Notes If you press Go the printer will exit from the Reprint menu If you want to reprint the data and ha...

Page 81: ...ol data becomes full the earliest data will be automatically deleted first The order of deleting data is not connected to the order of reprinting When you reprint PROOF data refer also to Operations for printing SECURE data in this chapter Notes If you have not installed the optional HDD or CompactFlash the reprint data will be deleted when the printer is turned off If there is data in the job inf...

Page 82: ... send it to the printer You must print using the control panel of the printer or connect to the printer through a web browser Public data can be deleted using the control panel of the printer or from the web based management software When you reprint PUBLIC data refer also to Operations for Printing SECURE Data in this chapter Notes If there is data in the job information that cannot be displayed ...

Page 83: ...t for printing to print the document you must enter the password using the control panel or using a web browser If you want to delete the spooled data you can carry out this operation using the control panel or the web based management software Notes If there is data in the job information that cannot be displayed on the LCD the display shows For more information about the settings in the printer ...

Page 84: ... FILE USER XXXXXX Press or to select the user name Press Set to set the user name USER XXXXXX JOB XXXXXX Press or to select the job Press Set to set the job JOB XXXXXXX PASS NO 0000 Input your password Press Set to set the password REPRINT COPIES 1 The printer will exit this menu after a time out period Press Set or Reprint If you press Go the display shows PRESS SET TO PRINT PRINTING ...

Page 85: ...CD shows NO DATA STORED To delete the job Using the control panel select the DELETE STORAGE submenu under the SETUP menu Select the user name and the job to delete you will need to input the password to delete secure data To cancel the reprint job Pressing Job Cancel allows you to cancel the current reprint job Job Cancel also allows you to cancel a paused reprint job ...

Page 86: ...roll forward or backward through the menus and settings on the display Press repeatedly until you access the desired item To set numbers There are two ways to input numbers You can press or to scroll up or down one number at a time or you can hold down or to scroll faster When you see the number you want press Set S S SE E ET T T B B BU U UT T TT T TO O ON N N If you press Set when the printer is ...

Page 87: ... select the previous digit while inputting numbers When the leftmost digit is selected Back allows you to go up one level in the menu When a menu or number without an asterisk Set was not pressed is selected Back allows you to return to the previous menu level with the original setting unchanged Notes When you press Set to select a setting an asterisk appears briefly at the end of the display Sinc...

Page 88: ... E ED D D i iin n nd d di iic c ca a at t ti iio o on n n M M Me e ea a an n ni iin n ng g g On The printer power is on Off The printer power is off ALARM LED L L LE E ED D D i iin n nd d di iic c ca a at t ti iio o on n n M M Me e ea a an n ni iin n ng g g On An error has occurred in the printer DATA LED L L LE E ED D D i iin n nd d di iic c ca a at t ti iio o on n n M M Me e ea a an n ni iin n n...

Page 89: ...trol panel the display will change If you take the printer off line the display changes to show the selected emulation If any problems occur the display shows the corresponding error message maintenance message or call service message to prompt you to take an action For more information about these messages see TROUBLESHOOTING Chapter 7 ...

Page 90: ...e status of the toner in the Toner Cartridges K Black C Cyan M Magenta Y Yellow When the indicator blinks the indicated color toner is nearly empty When toner becomes empty the indicator disappears completely When an error has occurred the type of error is displayed on the first line of the LCD message as shown below The message on the second line shows information for clearing the error as shown ...

Page 91: ...ADY Ready to print PROCESSING Busy processing data SLEEP In sleep status PRINTING Printing PROGRAMING WAIT Accessing CompactFlash card or HDD SELF TEST Performing self diagnostics PAUSE The printer has suspended feeding forms Pressing Go resumes form feed NOW INITIALIZING The printer is setting up WARMING UP The printer is warming up RAM SIZE xxMB This printer has XX MB memory JOB CANCELLING Cance...

Page 92: ...en you press Set to select a setting an asterisk appears briefly at the end of the display After that the display returns to the previous menu level After changing the status or a setting pressing Back before you press Set will cause the display to return to the previous menu level with the original settings unchanged There are two ways to input numbers You can press or to scroll up or down one nu...

Page 93: ...ss any of the Menu buttons Set or Back to turn the printer off line MENU INFORMATION Press or to scroll forward or backward through the menus MENU PAPER Press Set to proceed to the next menu level PAPER SOURCE Press Set SOURCE AUTO Press SOURCE TRAY1 Press Set An asterisk briefly appears at the end of the display The default setting is indicated by an SOURCE TRAY1 ...

Page 94: ...For more information about the selections available for each mode refer to the pages listed below INFORMATION For more information see page 4 22 PAPER For more information see page 4 23 QUALITY For more information see page 4 23 SETUP For more information see page 4 24 PRINT MENU For more information see page 4 26 NETWORK For more information see page 4 31 INTERFACE For more information see page 4...

Page 95: ...ate NET VER Network firmware version Network users only NET DATE YY MM DD Network Build date Network users only ENGINE VER Engine Firmware version VERSION RAM SIZE MB The size of memory in this printer PAGE COUNTER The current total printed pages IMAGE COUNTERS C M Y K TOTAL The amount of images produced by an individual color and the combined Total of all 4 colors REMAIN FC ROLLER REMAIN OPC BELT...

Page 96: ... SIZE B5 JIS B5 COM 10 DL EXECUTIVE TRAY2 SMALL SIZE B5 JISB5 TRAY3 SMALL SIZE B5 JISB5 DUPLEX OFF ON LONG BIND ON SHORT BIND QUALITY D D Di iis s sp p pl lla a ay y y S S Sh h ho o ow w ws s s D D De e es s sc c cr r ri iip p pt t ti iio o on n n HRC MEDIUM DARK OFF LIGHT HRC High Resolution Control offers improved print quality of characters and graphics that conventional laser printers cannot a...

Page 97: ...ri iip p pt t ti iio o on n n LANGUAGE ENGLISH FRANÇAIS POWER SAVE ON OFF POWER SAVE TIME 1 MIN 99 MIN AUTO CONTINUE OFF ON OFF ON Turn the lock panel function ON OFF LOCK PANEL PASS NO REPRINT ON OFF PAGE PROTECTION AUTO OFF LETTER LEGAL A4 EMULATION AUTO EPSON AUTO IBM HP LASER JET KEEP PCL OFF ON RAMDISK SIZE 0 1 2 MB RESTART ...

Page 98: ...lash card or HDD Submenu Description SECURE FILE Select the User name Job name and password PUBLIC FILE Select the User name and Job name PROOF FILE Select the User name and Job name DATA ID HD DATA ID CF MACRO ID HD MACRO ID CF FONT ID HD FONT ID CF FORMAT ID HD OK DELETE STORAGE FORMAT ID CF OK TIME STYLE YY MM DD hh mm DISPLAY YYYY MM DD hh mm YEAR YYYY MONTH MM DAY DD HOUR hh DATE TIME MINUTE ...

Page 99: ...TRAIT or LANDSCAPE This printer can be adjusted to align the page format Submenu Description X OFFSET 0 500 500 Move the print start position at the upper left corner of pages horizontally up to 500 left to 500 right dots in 300 dpi PRINT POSITION Y OFFSET 0 500 500 Move the print start position at the upper left corner of pages vertically up to 500 up to 500 down dots in 300 dpi AUTO FF TIME OFF ...

Page 100: ... feed and carriage return occur when the printer position reaches the bottom margin LEFT MARGIN Set the left margin at column 0 to 126 columns at 10 cpi RIGHT MARGIN Set the right margin at column 10 to 136 columns at 10 cpi TOP MARGIN Set the top margin at a distance from the top edge of the paper 0 0 33 0 5 1 0 1 5 or 2 0 Factory setting 0 5 BOTTOM MARGIN Set the bottom margin at a distance from...

Page 101: ...ON CR CR LF OFF CR CR AUTO MASK OFF ON LEFT MARGIN Set the left margin at column 0 to 126 columns at 10 cpi RIGHT MARGIN Set the right margin at column 10 to 136 columns at 10 cpi TOP MARGIN Set the top margin at a distance from the top edge of the paper 0 0 33 0 5 1 0 1 5 or 2 0 Factory setting 0 33 BOTTOM MARGIN Set the bottom margin at a distance from the bottom edge of the paper 0 0 33 0 5 1 0...

Page 102: ... LF OFF CR CR AUTO CR OFF ON AUTO MASK OFF ON LEFT MARGIN Set the left margin at column 0 to 126 columns at 10 cpi RIGHT MARGIN Set the right margin at column 10 to 136 columns at 10 cpi TOP MARGIN Set the top margin at a distance from the top edge of the paper 0 0 33 0 5 1 0 1 5 or 2 0 Factory setting 0 33 BOTTOM MARGIN Set the bottom margin at a distance from the bottom edge of the paper 0 0 33 ...

Page 103: ... ti iio o on n n CHAR SET STD CHAR SET ALT PEN SIZE PEN 1 to 6 Set size and gray percentage for the selected pen HP GL PEN GRAY PEN 1 to 6 15 30 45 75 90 or 100 is the selected pen number ERROR PRINT OFF ON BR SCRIPT CAPT OFF ON CAPT Color Advanced Photoscale Technology offers photographic fine grayscale on graphics CAPT setting is available only at 600 dpi ...

Page 104: ... iip p pt t ti iio o on n n Submenu Description TCP IP ENABLE ON OFF IP ADDRESS SUBNET MASK GATEWAY IP BOOT TRIES TCP IP IP METHOD AUTO STATIC RARP BOOTP DHCP NETWARE ENABLE ON OFF NETWARE NET FRAME AUTO 8023 ENET 8022 SNAP APPLETALK ON OFF NETBEUI ON OFF DLC LLC ON OFF BANYAN ON OFF LAT ON OFF NETBIOS IP ON OFF ENET AUTO 100B FD 100B HD 10B FD 10B HD ...

Page 105: ...LLEL NETWORK AUTO IF TIME 1 99 sec You need to set the time out period for the auto interface selection INPUT BUFFER Level1 15 Increase or decrease the input buffer capacity RESTART PRINTER When using the parallel interface Submenu Description HIGH SPEED ON OFF Turns high speed parallel communications ON OFF PARALLEL BI DIR ON OFF Turns bi directional parallel communications ON OFF ...

Page 106: ...he printer and restores all printer default settings including command settings See List of Factory Settings Submenu Description FC ROLLER Resets the Fuser Cleaner parts life OPC BELT Resets the OPC Belt parts life FUSER UNIT Resets the Fixing Unit parts life 120K KIT Resets the 120K Kit parts life TRF DRUM Resets the Transfer Drum parts life 240K KIT Resets the 240K Kit parts life PF KIT1 Resets ...

Page 107: ...ORMATION Press or until SETUP mode appears MENU SETUP Press Set SETUP DATE TIME Press Set DATE TIME YEAR Press Set YEAR 1999 Press YEAR 2000 Press Set YEAR 2000 After a short time the display changes DATE TIME YEAR Press Set DATE TIME MONTH DATE TIME 2000 04 25 10 22 ...

Page 108: ...ss Set IP ADDRESS 192 0 0 192 The last digit in the first part of the number is blinking Press or to increase or decrease the number Press Set to go to the next digit IP ADDRESS 123 0 0 192 Repeat this process until you have set your IP address IP ADDRESS 123 45 67 89 Press Set to complete the IP address IP ADDRESS 123 45 67 89 An asterisk appears at the end of the display ...

Page 109: ...t interpreter of this printer enables full and satisfactory control of text and graphics on pages For technical information about PostScript commands see the following commercial manuals Adobe Systems Incorporated PostScript Language Reference Manual 3rd Edition Menlo Park Addison Wesley Publishing Company Inc 1999 Adobe Systems Incorporated PostScript Language Program Design Menlo Park Addison We...

Page 110: ...timum performance when printing from those types of applications EPSON FX 850 and IBM Proprinter XL Mode The EPSON FX 850 and IBM Proprinter XL modes are the emulation modes that this printer emulates to meet the industry standard for dot matrix printers of their respective manufacturers Some applications support these dot matrix printer emulations Use these emulation modes for optimum performance...

Page 111: ...ORY SETTINGS mode INTERFACE MODE HRC SETTING PAGE PROTECTION SCALABLE FONT LOCK PANEL PAGE COUNTER and local language for display messages The COPY setting is always restored to the factory setting when the printer is turned off and on again It is not possible to reset the NETWORK settings using the control panel If you want to reset the print server to its default factory settings resetting all i...

Page 112: ...APER DUPLEX OFF HRC MEDIUM QUALITY TONER SAVE OFF LANGUAGE ENGLISH POWER SAVE TIME 30MIN AUTO CONTINUE OFF LOCK PANEL OFF REPRINT ON PAGE PROTECTION AUTO EMULATION AUTO EPSON KEEP PCL OFF RAMDISK SIZE MB SETUP TIME STYLE YY MM DD hh mm MEDIA TYPE PLAIN PAPER PAPER A4 LETTER COPIES 1 ORIENTATION PORTRAIT PRINT POSITION X OFFSET 0 Y OFFSET 0 AUTO FF TIME 5 PRINT MENU FF SUPPRESS OFF ...

Page 113: ... 59 FONT PITCH POINT 10 00 12 00 SYMBOL CHARACTER SET PC8 AUTO LF OFF AUTO CR OFF AUTO WRAP OFF AUTO SKIP ON LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN HP LASERJET LINES FONT NO 59 FONT PITCH POINT 10 00 12 00 SYMBOL CHARACTER SET US ASCIF AUTO LF OFF AUTO MASK OFF LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN PRINT MENU Continued EPSON FX 850 LINES ...

Page 114: ...INT 10 00 12 00 SYMBOL CHARACTER SET PC8 AUTO LF OFF AUTO CR OFF LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN IBM PROPRINTER LINES CHAR SET STD CHAR SET ALT PEN SIZE HP GL PEN GRAY ERROR PRINT OFF PRINT MENU Continued BR SCRIPT CAPT OFF TCP IP ENABLE ON IP METHOD AUTO IP ADDRESS 192 0 0 192 SUBNET MASK 0 0 0 0 GATEWAY 0 0 0 0 IP BOOT TRIES 3 NETWORK TCP IP IP METHOD AUTO ...

Page 115: ...a ac c ct t to o or r ry y y S S Se e et t tt t ti i in n ng g g NETWARE ENABLE ON NETWARE NET FRAME AUTO APPLETALK ON NETBEUI ON DLC LLC ON BANYAN ON LAT ON NETBIOS IP ON NETWORK Continued ENET AUTO SELECT AUTO AUTO IF TIME 5 INPUT BUFFER LEVEL 3 HIGH SPEED ON INTERFACE PARALLEL BI DIR ON ...

Page 116: ...CHPTER 5 MAINTENANCE C C CH H HA A AP P PT T TE E ER R R 5 5 5 M M MA A AI I IN N NT T TE E EN N NA A AN N NC C CE E E ...

Page 117: ...e displayed LCD Operator Call Message Consumable to Replace Approximate Life How to Replace Order No TONER EMPTY X Replace the X toner cartridge Toner Cartridge C Cyan M Magenta Y Yellow K Black 14 000 pages Black 8 500 pages Cyan Magenta Yellow 1 See 5 6 TN 02BK TN 02C TN 02M TN 02Y WASTE TONER Replace the waste toner pack Waste Toner Pack 18 000 images 1 4 See 5 16 WT 2CL OIL EMPTY Replace the o...

Page 118: ...before they run out To avoid any inconvenience you may want to purchase spare consumable items before the printer stops printing LCD Operator Call message Consumable to Replace Approximate Life How to Replace Order No READY K C M Y Toner Cartridge Black 14 000 pages 1 2 See 5 6 TN 02BK READY K C M Y Toner Cartridge Cyan Magenta Yellow 8 500 pages 1 2 See 5 6 TN 02C TN 02M TN 02Y ...

Page 119: ...000 pages 1 See 5 13 CR 2CL REPLACE OPC BELT READY OPC Belt Cartridge 120 000 images Continuously printed 4 See 5 18 OP 2CL REPLACE FUSER READY Fusing unit 70 000 pages 1 See 5 22 REPLACE 240K KIT READY Drum Cleaner and Transfer Roller 240 000 pages See 5 30 REPLACE 120K KIT READY Paper Discharger 120 000 pages See 5 27 REPLACE TRF DRUM READY Transfer Drum 600 000 images 3 REPLACE PF KIT1 2 3 READ...

Page 120: ...e color of either Cyan Magenta Yellow or Black 1 image two colors 2 images three colors 3 images four colors 4 images Note Discard the used consumables according to local regulations If you are not sure of them consult your local dealer retailer Be sure to re seal the consumables tightly so the material inside does not spill Do not discard used consumables together with domestic waste When removin...

Page 121: ...toner or the toner is not evenly distributed inside the cartridge K stands for Black C stands for Cyan M stands for Magenta and Y stands for Yellow Although you can print approximately 300 Black and 500 Cyan Magenta and Yellow additional pages at 5 coverage after the toner low message first appears be sure to replace the toner cartridge with a new one before it becomes completely empty When this o...

Page 122: ...r supplies consult the dealer where you purchased the printer To replace the toner cartridge s follow these steps 1 Open the Front Cover of the printer 2 Remove the Toner Cartridge s that has run out of toner Pull the Toner Cartridge out slightly with one hand then hold the Toner Cartridge with both hands and pull it out of the printer 3 After rocking each new Toner Cartridge 3 to 4 times from sid...

Page 123: ...s Slide it gently into the printer Do not try to lock or push it in it should rest loosely in the guide rails Note that each color cartridge is individually keyed to prevent improper installation Match each cartridge color label to the corresponding label on the printer Fig 5 2 5 Close the Front Cover ...

Page 124: ...sitioned when the front cover is closed The printer may be damaged or may not work correctly if you install consumables other than genuine Brother supplies or if you use refilled toner cartridges This could void your warranty Do not stand the toner cartridge on its end or turn it upside down Install the toner cartridges immediately after you remove the protective cover Do not touch the shaded area...

Page 125: ...in a new Oil Bottle to replace the nearly empty bottle After this message appears you can print approximately 30 pages Oil Bottle Empty Message When the Oil completely runs out the following message appears on the LCD panel and the printer stops printing When you see this message you must replace the Oil Bottle with a new one FUSER OIL LOW READY OIL EMPTY Replace the oil bottle ...

Page 126: ...using Unit has cooled sufficiently before replacing the Oil Bottle If you touch the HOT parts you might get injured Caution Be careful not to spill oil inside the printer I may cause considerable damage and void your warranty If you spill some oil consult your dealer or Brother authorized service representative ...

Page 127: ... Release the Oil Bottle Lock Levers as shown Fig 5 4 4 Remove the empty Oil Bottle from the Fusing Unit Hold a sheet of paper under the Oil Bottle and lift it out of the Fusing Unit Move the bottle away from the printer to the right so the oil will not spill into it Be careful not to spill oil inside the printer It could cause considerable damage to the printer Fig 5 5 ...

Page 128: ... new Oil Bottle into the Fusing Unit with the label facing you The Oil Bottle is keyed to prevent incorrect installation Fig 5 6 6 Lock the Oil Bottle Lock Levers securely 7 Close the Top Cover 8 Press the Power button to turn the printer On ...

Page 129: ...ollowing message appears on the LCD panel the printer will stop printing and the Fuser Cleaner will need to be replaced Fuser Cleaner Change Message When the following message appears on the LCD panel and the printer stops printing you must replace the Fuser Cleaner REPLACE FCR READY CHANGE FCR Replace the cleaning roller ...

Page 130: ... wait until the Fusing Unit has cooled sufficiently before replacing the Fuser Cleaner If you touch the HOT parts you might get injured 1 Press the Power button to turn the printer off and wait until it has cooled down sufficiently 2 Open the Top Cover 3 Release the Fuser Cleaner Lock Levers on both sides as shown Fig 5 7 ...

Page 131: ...the Fuser Cleaner with the Fuser Cleaner Lock Levers 7 Close the Top Cover 8 Press the Power button to turn the printer On 9 Press any of the Menu buttons Set or Back to take the printer Off Line 10 Press or until RESET MENU appears 11 Press Set to proceed to the next menu level and then press or until PARTS LIFE appears 12 Press Set and then press FC ROLLER appears 13 Press Set and then press Go ...

Page 132: ...ars on the LCD panel and the printer will stop printing When you see this message you must replace the Waste Toner Pack Warning Do not re use the Waste Toner Pack Replacing the Waste Toner Pack Warning Do not put the Waste Toner Pack into a fire It could explode Be careful not to spill the toner Do not inhale or allow it to get into your eyes Caution Be careful when you handle the Waste Toner Pack...

Page 133: ...ight side of the Waste Toner Pack Seal the opening with the sealing sticker See Fig 5 11 for the correct placement of the sticker When you dispose of the used Waste Toner Pack place it in the plastic bag included with the replacement Waste Toner Pack Please dispose of the Waste Toner Pack in accordance with local regulations Fig 5 11 4 Insert the new Waste Toner Pack into the Waste Toner Pack Hold...

Page 134: ...ce the OPC Belt Cartridge Caution Do not touch the surface of the OPC Belt Cartridge If you touch it it could degrade print quality Do not expose the OPC Belt Cartridge to light more than 800 lux for more than 2 minutes This could degrade print quality Be sure to open the printer Front Cover BEFORE you open the Top Cover to handle the OPC Belt Cartridge Damage caused by improper handling of the OP...

Page 135: ...ter off 2 Open the Front Cover and then open the Top Cover 3 Pull the green Belt Cartridge Lock Levers on both sides toward you to release the lock Fig 5 12 4 Remove the OPC Belt Cartridge from the printer Fig 5 13 5 Remove the Tension Release Pins from both sides of the new OPC Belt Cartridge Fig 5 14 ...

Page 136: ...sides of the OPC Belt Cartridge to the rear to lock the cartridge into the printer 9 Close the Front Cover and the Top Cover 10 Press the Power button to turn the printer On 11 Press any of the Menu buttons Set or Back to take the printer Off Line 12 Press or until RESET MENU appears 13 Press Set to proceed to the next menu level and then press or until PARTS LIFE appears 14 Press Set and then pre...

Page 137: ...t of the printer Caution You must replace the Ozone Filter once a year If you do not it might cause a noticeable smell of Ozone Replacing the Ozone Filter 1 Slide and remove the Rear Side Cover Fig 5 17 2 Remove the Ozone Filter Case from the Rear Side Cover Fig 5 18 3 Insert the new Ozone Filter Case into the Rear Side Cover 4 Reinstall the Rear Side Cover by sliding it into place ...

Page 138: ... Fusing Unit Warning The Fusing Unit and the parts around it are HOT Be sure to wait until the Fusing Unit has cooled down sufficiently before replacing the Fusing Unit If you touch the HOT parts you might get injured Warning After replacing the Fusing Unit wait for approximately 30 minutes before printing to allow the fusing oil to circulate REPLACE FUSER READY ...

Page 139: ...Unit 2 Open the Top Cover 3 Unscrew the two long screws as shown to release the Fusing unit from the printer Fig 5 19 Note Please wait for 30 minutes after installing a new Fusing Unit to allow the oil to circulate completely through to the Heat Roller If you begin using a new Fusing Unit immediately poor print quality may result 4 Remove the Fusing Unit from the printer by holding the handles on ...

Page 140: ... so oil will not spill Damage can occur if oil is spilled inside the printer 5 Remove the Oil Bottle and the Fuser Cleaner from the Fusing Unit 6 Install the new Fusing Unit into the printer Be sure to insert the Fusing Unit completely into the printer Fig 5 21 7 Secure the Fusing Unit with the two long screws Fig 5 22 ...

Page 141: ... life counter for the Fuser Cleaner will need to be reset Please refer to page 5 15 for instructions Partially used Oil Bottles can be reused with a new Fusing Unit Please wait for 30 minutes after installing a new Fusing Unit to allow the oil to circulate completely through the Heat Roller 10 Close the Top Cover and then plug the printer into the AC outlet 11 Press the Power button to turn the pr...

Page 142: ...in the READY state Caution Please be careful when replacing the Fusing Unit Do not place pressure on the Fusing Unit it should fit in easily If it does not make sure the Fusing Unit connector is free to move Do not apply force It could damage both the Fusing Unit and the printer ...

Page 143: ...cludes the Paper Discharger Note User replacement of some of the following 120K Kit parts is not recommended We recommend that you contact your local Brother authorized dealer or service center for replacing the Paper Feeding Roller Separator Pad and Transfer Drum We recommend you contact your Service provider when you see the following message on the LCD panel REPLACE 120K KIT READY ...

Page 144: ...s the Power button to turn the printer Off and then unplug the printer 2 Open the Rear Access Cover 3 Remove the Paper Discharger from the Transfer Unit by lightly pressing it down and then sliding it to the right to release it from the catches Hold the right hand side of the Discharging Unit and lift it up to remove it Fig 5 25 ...

Page 145: ...and the Transfer Drum consult your local dealer retailer Actions 6 to 9 should only be carried out by your dealer or Brother authorized service center when they have replaced the Paper Feeding Roller Separator Pad and the Transfer Drum 6 Press any of the Menu buttons Set or Back to take the printer Off Line 7 Press or until RESET MENU appears 8 Press Set to proceed to the next menu level and then ...

Page 146: ...eplacement of some of the following 240K Kit parts is not recommended For user replacement of the Drum Cleaner and Transfer Roller please refer to the instructions below We recommend that you contact your local Brother authorized dealer or service center for replacing the Paper Feeding Roller Separator Pad and Transfer Drum We recommend that you contact your Service provider when you see the follo...

Page 147: ... Drum Cleaner the metal bearings must be connected correctly Be sure to check how they are connected by referring to the old Drum Cleaner before you begin replacement 1 Press the Power button to turn the printer Off and then unplug the printer 2 Open the Top Cover 3 Remove the Drum Cleaner Cover Fig 5 27 4 Remove the Drum Cleaner by lifting it up and out of the printer with both hands Fig 5 28 ...

Page 148: ...tating slightly around the bearings in the housing after you have installed it Fig 5 29 6 Re install the Drum Cover and then close the Top Cover 7 Press any of the Menu buttons Set or Back to turn the printer Off line 8 Press or until RESET MENU appears 9 Press Set to proceed to the next menu level and then press or until PARTS LIFE appears 10 Press Set and then press until 240K KIT appears 11 Pre...

Page 149: ...5 MAINTENANCE 5 33 Replacing the Transfer Roller 1 Release the Transfer Roller Lock Levers by lifting them up Fig 5 30 2 Hold the Transfer Roller Lock Levers to lift the used Transfer Roller up and out Fig 5 31 ...

Page 150: ...ngs as shown below Fig 5 32 Fig 5 33 Fig 5 34 4 Lock the new Transfer Roller into place with the Transfer Roller Lock Levers 5 Close the Rear Access Cover 6 Plug the power cord into the power outlet and then press the Power button to turn on the printer 7 Press any of the Menu buttons Set or Back to turn the printer Off line 8 Press or until RESET MENU appears 9 Press Set to proceed to the next me...

Page 151: ...ement of the Paper Feeding Roller Separator Pad and the Transfer Drum consult your local dealer retailer Actions 7 to 11 should only be carried out by your dealer or Brother authorized service center when they replace the Paper Feeding Roller Separator Pad and the Transfer Drum Replacement of only the Transfer Roller is not a full 240K service so the counter should not be reset until these additio...

Page 152: ...R E E EX X XT T TE E ER R RI I IO O OR R R Clean the printer exterior as follows 1 Turn off the printer and unplug the power cord 2 Remove the Media Cassette from the printer 3 Wipe the printer body with a soft cloth to remove dust Dip the cloth in water and wring it out thoroughly for cleaning Note Use water for cleaning Cleaning with volatile liquids such as thinner or benzine will damage the su...

Page 153: ...r every 20 000 pages printed or every 12 months we recommend cleaning the following parts with a dry cloth Clean the Paper Guide and Registration Roller to prevent paper jams Fig 5 36 Clean the Exit Roller after opening the Top Cover slightly This will help to prevent paper jams at the paper exit or dirt from appearing on your print output Fig 5 37 ...

Page 154: ... may be damaged This will void the printer s warranty Before you ship or move the printer be sure to take out the following items and place them in separate bags do not place them in the printer carton box Fusing Unit Waste Toner Pack Toner Cartridges OPC Belt Cartridge Remove the Oil Bottle and then use the syringe supplied with the printer to remove Oil from the Fusing Unit tray Using a cloth wi...

Page 155: ... the printer and then unplug the printer 2 Remove the Waste Toner Pack the Toner Cartridges the Fusing Unit and the OPC Belt Cartridge from the printer Place them in their original packaging Do not pack them together with the printer in the printer carton 3 Place the printer in its original packing material and in the original carton 4 Close the carton and tape it securely ...

Page 156: ...CHPTER 6 OPTIONS C C CH H HA A AP P PT T TE E ER R R 6 6 6 O O OP P PT T TI I IO O ON N NS S S ...

Page 157: ...tray unit installed load paper in the lower paper cassette in the same way as you do the upper media cassette H H HO O OW W W T T TO O O I I IN N NS S ST T TA A AL L LL L L T T TH H HE E E L L LO O OW W WE E ER R R T T TR R RA A AY Y Y U U UN N NI I IT T T Warning This printer is heavy and weighs approximately 56kg 124 lbs To avoid injury when moving or lifting this printer be sure to use at least...

Page 158: ...ay Unit to level the tray unit The Anchor Foot moves up and down as it is turned Adjustment is completed when the Anchor Foot touches the surface of the work surface and the tray unit is level Turn the lock screw to secure the Anchor Foot Fig 6 1 4 Remove both side covers from the Lower Tray Unit Fig 6 2 5 Make sure that the Metal Lock Plate at the front of the tray unit is in the Release position...

Page 159: ...ted at the bottom four corners of the printer Check to ensure that the pins align correctly into the printer Fig 6 4 7 Remove the Connection Cable cover Fig 6 5 8 Securely connect the printer and the Tray Unit at the rear with the metal lock plate and the screw Undo the screw a little to release the lock plate hook the metal tip into the printer and then retighten the screw Fig 6 6 ...

Page 160: ...0 Lock the printer and the Tray unit at the front by turning the Metal Plate Lock as shown below Fig 6 8 11 Install the covers on both sides of the Lower Tray Unit Install the covers by fitting them first to the rear of the printer and then fit the cover into the front of the printer Fig 6 9 ...

Page 161: ...CHAPTER 6 OPTIONS 6 5 12 Install the Paper Cassette into the Lower Tray Unit 13 Install the Paper Cassette into the printer ...

Page 162: ...occurred in the Paper Cassette remove the Paper Cassette from the printer Pull the Cassette out half way slightly lift it and then pull the cassette from the printer 2 Remove the jammed paper and reinstall the cassette into the printer Paper Jam at the Rear of the LowerTray Unit 1 When a Paper Jam has occurred at the rear of the Lower Tray Unit open the Rear Cover of the Lower Tray Unit 2 Remove t...

Page 163: ...nce on the printer open the Duplex Top Cover Assembly first When you want to open the Rear Access Cover of the printer open the Duplex Lower Cover and the inside unit 1 Turn the printer off and then unplug the power cord from the AC outlet 2 Remove the Fuser Cover that is located at the rear top of the printer Remove the Rear Caps 2 pieces from the fuser unit We recommend you remove those caps wit...

Page 164: ...Use the handholds of the Duplex Unit to lift the Duplex Unit up Fig 6 13 Note Ensure that the Duplex Cover Top Assembly is aligned and latched straight with the lower part of the duplex unit 6 Insert the fixing pins at the sides of the Duplex Unit into the installation grooves in the Lower Tray Unit Fig 6 14 Note Make sure that the Rear Cover of the Lower Tray Unit is closed ...

Page 165: ...the Duplex Unit into the rectangular holes in the back of the printer Fig 6 15 8 Open the Duplex Cover Top Assembly 9 Securely connect the Duplex Unit and the Printer with the thumb screws 2 pieces Fig 6 16 10 Close the Duplex Cover Top Assembly ...

Page 166: ...1 Connect the connector cable to the upper connector on the printer Fig 6 17 12 Fit the left hand side cover of the Lower Tray Unit to the Lower Tray Unit 13 Plug the power cord into the AC outlet and then turn the printer on ...

Page 167: ...re print functions via the network The following types of CompactFlash memory cards can be installed SanDisk or SanDisk OEM Products Type I 16MB SDCFB 16 505 32MB SDCFB 32 505 48MB SDCFB 48 505 64MB SDCFB 64 505 80MB SDCFB 80 505 96MB SDCFB 96 505 128MB SDCFB 128 505 160MB SDCFB 160 505 196MB SDCFB 196 505 Type II 256MB SDCFB 256 668 300MB SDCFB 300 668 Note Do not install or remove cards with the...

Page 168: ... S SE E EL L LE E EC C CT T TI I IN N NG G G T T TH H HE E E O O OP P PT T TI I IO O ON N NA A AL L L F F FO O ON N NT T TS S S After you have installed the optional font card you can select optional fonts using any of the following methods 1 Through your application software 2 With a font selection command 3 With the Control Panel menu functions When you select fonts through your application soft...

Page 169: ...ar characteristics as those you set through the software or with a command If the installed font card happens to have a font of similar characteristics the printer will print in an unexpected font To select fonts with the Control Panel setting menu follow these basic steps 1 Press any of the Menu buttons Set or Back to take the printer Off Line 2 Press or until INFORMATION appears on the LCD displ...

Page 170: ...o the next menu level and then press or to select HP LASERJET EPSON FX 850 or IBM PROPRINTER 8 Press the Set key to select the Emulation for the fonts you want to select HP LASERJET EPSON FX 850 or IBM PROPRINTER 9 Use or key to select FONT NO and then select the Font Number of the font you want Font Number ...

Page 171: ... H C C CA A AR R RD D D 1 Turn off the printer and then unplug the power cord from the AC outlet Disconnect the interface cable from the printer 2 Insert a CompactFlash card into the slot with the label facing you Make sure it is inserted correctly Fig 6 19 3 To remove the card power the printer off and then pull the card out of the slot ...

Page 172: ...C outlet Disconnect the interface cable from the printer 2 Unscrew the two screws securing the rear plate of the main controller board and then pull out the main controller board Fig 6 20 3 Insert the 4 shoulder screws supplied with the HD 6G HD EX unit into the bottom of the HD 6G HD EX Fig 6 21 4 Connect the shorter Hard disk cable to the HD 6G HD EX with the keyed side upwards ensuring that it ...

Page 173: ...3 6 Connect the flat cable to the main controller board Fig 6 24 7 Install the main controller board into the printer by sliding it into the guide rails Fig 6 25 8 Secure the main controller board with the 2 screws 9 Reconnect the interface cable to the printer Plug the power cord into the AC outlet and then turn on the printer 10 Format the HD 6G HD EX from the control panel See Chapter 4 for det...

Page 174: ...nd replace it with a higher capacity DIMM The standard installed memory can vary depending on the printer model and country The following capacity of DIMM can be installed Europe 16 Mbyte BUFFALO TECHNOLOGY 12323 0001 32 Mbyte BUFFALO TECHNOLOGY 12324 0001 64 Mbyte BUFFALO TECHNOLOGY 12325 0001 128 Mbyte BUFFALO TECHNOLOGY 12326 0001 United States 16 Mbyte TECHWORKS 12456 0001 32 Mbyte TECHWORKS 1...

Page 175: ... Bank SDRAM can be used Note There might be some DIMMs that will not work with this printer For more information consult the dealer where you purchased the printer For the latest information http solutions brother com I I IN N NS S ST T TA A AL L LL L LI I IN N NG G G D D DI I IM M MM M MS S S 1 Turn off the printer and then unplug the power cord from the AC outlet Note Be sure to turn off the pow...

Page 176: ...ld it by its edges Caution Do not touch the memory chips and the surface of the main controller board If static electricity collects it may damage these electrical parts 4 Hold the DIMM with your fingers on the side edges and thumb against the back edge Align the notches on the DIMM with the DIMM slot Check that the locks on each side of the DIMM slot are open or outward Fig 6 27 ...

Page 177: ... the main controller board into the printer by sliding it into the guide rails Fig 6 28 7 Secure the main controller board with the two screws 8 Reconnect the printer cable from your computer Plug the power cord into the AC outlet and turn on the printer 9 To check whether the DIMM has been installed correctly you may perform a Test Print Print Configuration that will print the current memory size...

Page 178: ...CHAPTER 7 TOURBLE SHOOTING C C CH H HA A AP P PT T TE E ER R R 7 7 7 T T TR R RO O OU U UB B BL L LE E E S S SH H HO O OO O OT T TI I IN N NG G G ...

Page 179: ...umber for quick troubleshooting E E ER R RR R RO O OR R R M M ME E ES S SS S SA A AG G GE E ES S S When any one of the following messages appear the printer will stop operating Error Message Remarks TONER EMPTY X Replace the X toner cartridge X C M Y K NO TONER X Install the X toner cartridge X C M Y K COVER OPEN Close the Front Cover COVER OPEN Close the Top Cover COVER OPEN Close the Rear Access...

Page 180: ...NO TRAY 1 2 3 The indicated paper tray was not detected Install it or ensure that it is inserted correctly SIZE ERROR T1 2 3 Specify the correct paper size for the indicated tray SIZE ERROR DX The duplex unit can print only in the sizes specified Specify the correct paper size STACKER FULL Remove the paper from the output tray MEDIA MISMATCH Media mismatch between the Printer and the Printer Drive...

Page 181: ...oved while the printer was powered on Power cycle the printer BUFFER ERROR Check the cable connection between the computer and the printer STORAGE FULL There is not enough space on the Hard Disk STORAGE FULL The RAMDISK SIZE is set to 0MB or there is no more space to store jobs STORAGE FULL There is no space in the CompactFlash DOWNLOAD FULL The download buffer of the printer is full Add more memo...

Page 182: ... to replace the Drum Cleaner Paper Discharger Transfer Roller Separator Pad Paper Pick up Roller and Transfer Drum Replace the Drum Cleaner Paper Discharger Transfer Roller Separator Pad Paper Pick up Roller and Transfer Drum REPLACE 240K KIT It is time to replace the Drum Cleaner and the Transfer Roller Replace the Drum Cleaner and the Transfer Roller REPLACE TRF DRUM It is time to replace the Tr...

Page 183: ...ing clutch error Turn off the printer Wait a few seconds and then turn it on again ERROR ED2 WARNING Magenta switching clutch error Turn off the printer Wait a few seconds and then turn it on again ERROR ED3 WARNING Cyan switching clutch error Turn off the printer Wait a few seconds and then turn it on again ERROR ED4 WARNING Black switching clutch error Turn off the printer Wait a few seconds and...

Page 184: ... printer Wait a few seconds and then turn it on again ERROR EEL WARNING Erase LED error Turn off the printer Wait a few seconds and then turn it on again ERROR EF0 WARNING Cooling fan error Turn off the printer Wait a few seconds and then turn it on again ERROR EF2 WARNING Ozone fan error Turn off the printer Wait a few seconds and then turn it on again ERROR EF4 WARNING Fuser fan error Turn off t...

Page 185: ...rn off the printer Wait a few seconds and then turn it on again ERROR EP1 WARNING Duplex controller hardware error Turn off the printer Wait a few seconds and then turn it on again ERROR EP3 WARNING Feeder pass select solenoid error Turn off the printer Wait a few seconds and then turn it on again ERROR EP4 WARNING Duplex motor error Turn off the printer Wait a few seconds and then turn it on agai...

Page 186: ...If paper jams inside the printer it will stop printing and display the following message X Display Meaning JAM A1 JAM A2 JAM A3 Paper jam occurred inside of the printer JAM B Paper jam occurred in the Upper Assembly of the Duplex Unit JAM C Paper jam occurred in the Lower Assembly of the Duplex Unit JAM D Paper jam occurred at the Fusing Roller JAM E1 Paper jam occurred at the paper exit JAM E2 Pa...

Page 187: ...te inside the printer at the Rear Access Cover or at the paper exit Locate the jam and then follow the instructions below to remove the jammed paper After you have followed the instructions the printer will resume printing automatically However the Data LED may come on and the following message may appear on the display PAUSE After a paper jam has occurred data usually remains in the printer memor...

Page 188: ...and a paper jam has occurred at the paper exit follow the steps below 1 Open the Top Cover and then release the Fusing unit Pressure Release Levers Fig 7 1 2 Open the Rear Access Cover and then remove the jammed paper by pulling it out slowly Fig 7 2 3 Lock the Fusing Unit Pressure Release Levers close the Top Cover and then close the Rear Access Cover ...

Page 189: ...ischarger PAPER JAM AT FUSING ROLLER INSIDE THE PRINTER JAM D Or JAM E2 If a paper jam occurs at the Fusing Roller follow the same steps to remove the jammed paper as listed for Paper Jam at Paper Exit Otherwise follow the steps below Warning The Fusing Roller is extremely HOT during operation Remove the paper carefully ...

Page 190: ...your hands or clothes If you remove the jammed paper and the next printed page is stained with toner print several test pages before restarting your print job Remove the jammed paper carefully to prevent spreading toner Take care not to stain your hands and clothes Wash toner stains immediately with cold water Never touch the transfer roller If the paper in the paper cassette is creased at the edg...

Page 191: ...assette follow these steps 1 Pull out the Paper Cassette 2 Remove the jammed paper Fig 7 4 3 Re install the Paper Cassette 4 Open the Rear Access Cover and check that there is no more jammed paper inside Caution Do not remove the upper Paper Cassette while printing from the optional lower Paper Cassette This will cause a paper jam ...

Page 192: ...ER JAM IN THE DUPLEX COVER TOP ASSEMBLY JAM B If a paper jam occurs in the Duplex Cover Top Assembly follow these steps 1 Open the Duplex Cover Top Assembly 2 If you see a jammed piece of paper through the viewing window push the paper down and then remove the jammed paper Fig 7 5 ...

Page 193: ...jam occurs in the Lower Assembly follow these steps 1 Open the Duplex Lower Cover If you find a jammed piece of paper remove it Fig 7 6 2 If you cannot find the jammed paper open the Inside Unit by holding the handles and pulling it toward the rear If you find a jammed piece of paper remove it Fig 7 7 ...

Page 194: ...OUBLE SHOOTING 7 16 3 If you cannot still find the jammed paper open the cover of the Inside Unit and remove the jammed paper Fig 7 8 4 Close the Cover of the Inside Unit the Inside Unit and the Duplex Lower Cover ...

Page 195: ...WITH THE DUPLEX UNIT INSTALLED When the following message appears on the LCD with the Duplex Unit installed follow the steps below to remove the jammed paper JAM E1 Or JAM E2 1 Open the Duplex Lower Cover Fig 7 9 2 Open the Inside Unit of the Duplex Unit Fig 7 10 ...

Page 196: ...7 18 3 Open the Rear Access Cover of the printer Fig 7 11 4 Open the Duplex Cover Top Assembly Fig 7 12 5 Open the Top Cover of the printer and then set the Pressure Release Levers of the Fusing Unit to the OPEN position Fig 7 13 ...

Page 197: ...e jammed paper from the Rear Access Cover Fig 7 14 7 Set the Pressure Release Levers of the Fusing Unit to the SET position and then close the Top Cover Fig 7 15 8 Close the Duplex Cover Top Assembly 9 Close the Rear Access Cover of the printer 10 Close the Inside Unit and the Duplex Lower Cover of the Duplex Unit ...

Page 198: ...t print Check the following The printer is turned On The printer is Online All of the protective parts have been removed All the covers of the printer are closed The toner cartridges are installed correctly The toner empty message is not displayed on the LCD If one or more toner empty indicators are on replace the toner cartridges The interface cable is securely connected between the printer and c...

Page 199: ...he Retry button in the PC screen dialog box Check that the printer is On Line Computer indicates Paper Empty Paper is empty Load paper in the Feeder and then press Go to recover from the error status Computer indicates Off Line Press Go to put the printer in the Ready state Computer indicates Power Off Check that the printer is securely plugged into the AC outlet and that the Power button is On Co...

Page 200: ...t on the envelope size you are using This is usually done in the page setup or document setup menu of your software Refer to your applications manual for more information Which paper can I use See Paper Handling in Chapter 3 for detailed paper specifications How can I clear paper jams See the Paper Jams section in this chapter The printer feeds more than one sheet at a time Check to verify the fol...

Page 201: ...ll not be enough and will cause your PC to hang up Close applications you are not using and try again The headers or footers appear when I view my document on the screen but do not show up when I print them Most laser printers have a restricted area that cannot be printed Adjust the top and bottom margins in your document to allow for this Printing takes too long Color graphic images contain a lar...

Page 202: ...DEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz 1 Check that the specified paper was used 2 Change the paper to freshly unpacked paper and then check that the problem is solved 3 Check that the rear access cover is closed correctly 4 Shake the toner cartridges gently White vertical streaks or bands ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTU...

Page 203: ... hollow print ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz 1 Change the paper to freshly unpacked paper and then check that the problem was solved 2 Check that the specified paper was u...

Page 204: ... cartridge Dirt on back of paper ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcd...

Page 205: ... Belt Cartridge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz 1 Change to a recommended type of paper and then check that the problem is solved 2 Check that the rear access cover...

Page 206: ...ed correctly Poor fixing Wait 15 to 30 minutes and try again Poor fixing when printed on thick paper Set the printer to thick paper mode through the control panel or the printer driver Blurred vertical band and spots of color ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdef...

Page 207: ...APPENDIX A A AP P PP P PE E EN N ND D DI I IX X X ...

Page 208: ...r minute A4 Letter size in monochrome 6 pages per minute A4 Letter size in full color 12 pages per minute A3 Ledger size in monochrome 3 pages per minute A3 Ledger size in full color Warm Up Max 3 minutes at 20 C 68 F First Print Monochrome 19 seconds or less Full Color 34 seconds or less A4 Letter size by face down print delivery from standard upper cassette feed Consumable Items Toner in a singl...

Page 209: ...face selection among IEEE 1284 Parallel 10 100BaseTX Ethernet USB1 1 RAM 64 Mbyte Expandable to 384 Mbytes with DIMMs 384 Mbytes would require removing the original 64 Mbytes DIMM and filling all 3 slots with the optional 128 Mbytes DIMMS The standard installed memory can vary depending on the printer model and country Storage Devices Hard Disk Drive 2 5 inch IDE HDD HD 6G HD EX Option CompactFlas...

Page 210: ...0W or less Stand by in sleep mode 30 W or less Noise Printing 55 dB A or less Stand by 48 dB A or less Temperature Operating 10 to 32 5 C 50 F to 90 5 F Non operational 5 to 35 C 41 F to 95 F Storage 0 to 35 C 38 F to 95 F Humidity Operating 20 to 80 without condensation Storage 20 to 80 without condensation Dimensions W x H x D 615 x 420 x 540 mm 24 x 16 4 x 21 1 inches Weight Approx 54 kg 119 lb...

Page 211: ... the Standard Cassette and A4 Letter cassette 52 mm 2 05 for the Optional Lower Tray Max paper cassette capacity Approx 250 sheetsof 75g m2 20 lbs for Standard media cassette and the optional A4 Letter cassette Approx 500 sheets of 75 g m2 20 lbs for the optional lower tray Printed Output Face down print delivery Paper Type Standard upper tray Tray 1 Plain paper of Letter Ledger Legal A4 A3 ISO B5...

Page 212: ...hick and or crooked edges Damaged curled wrinkled or irregularly shaped envelopes Extremely shiny or highly textured envelopes Envelopes with clasps Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Envelopes already printed with a laser printer Envelopes that cannot be arranged uniformly when placed in a pile Note An area 15mm 0 6 from the edges of the envelope will...

Page 213: ... or laid finished paper or paper that is wrinkled or puckered be aware that these types of paper may exhibit degraded performance Note The manufacturer does not warrant the use of any particular paper The operator is responsible for the quality of paper used with the printer Paper Types to Avoid Some types of paper might not perform well or may cause damage to your printer Types of paper to avoid ...

Page 214: ... 2 Poorly manufactured envelopes with edges that are not straight or consistently square 3 Envelopes of baggy construction or with folds that are not sharply creased 4 Envelopes with transparent windows holes cutouts or perforations 5 Envelopes with clasps snaps or tie strings 6 Envelopes made with smooth or shiny paper 7 Envelopes that are rough highly textured or deeply embossed 8 Envelopes that...

Page 215: ...anged so that they cover the entire page with the only exposed spaces being lengthwise down the sheet Using labels with spaces may result in labels peeling off and causing serious jam or print problems All labels and transparencies used in this printer must be able to withstand a temperature of 200 degrees centigrade 392 degrees Fahrenheit for a period of 0 1 seconds Label and transparency sheets ...

Page 216: ...haracter sets in the HP LaserJet EPSON FX 850 IBM Proprinter XL emulation modes and the standard or alternate character set in the HP GL emulation mode with the PRINT MENU by using the Control Panel See PRINT MENU in Chapter 4 O O OC C CR R R S S SY Y YM M MB B BO O OL L L S S SE E ET T TS S S OCR A OCR B ...

Page 217: ...Latin5 5N PC 8 10U PC 8 D N 11U PC 850 12U PC 852 17U PC 8 Turkish 9T Windows Latin1 19U Windows Latin2 9E Windows Latin5 5T Legal 1U Ventura Math 6M Ventura Intl 13J Ventura US 14J PS Math 5M PS Text 10J Math 8 8M Pi Font 15U MS Publishing 6J Windows 3 0 9U Desktop 7J MC Text 12J Symbol 19M Wingdings 579L ...

Page 218: ...ISO 4 UK ISO 6 ASCII ISO10 SWE FIN ISO11 Swedish ISO14 JISASCII ISO15 Italian ISO16 POR ISO17 Spanish ISO21 German ISO25 French ISO57 Chinese ISO60 NOR v1 ISO61 NOR v2 ISO69 French ISO84 POR ISO85 Spanish HP German HP Spanish ...

Page 219: ...O O ON N N M M MO O OD D DE E E US ASCII German UK ASCII I French I Danish I Italy Spanish Swedish Japanese Norwegian Danish II UK ASCII II French II Dutch South African PC 8 PC 8 D N PC 850 PC 852 PC 860 PC 863 PC 865 PC 8 Turkish ...

Page 220: ...APPENDIX A 13 I I IB B BM M M M M MO O OD D DE E E PC 8 PC 8 D N PC 850 PC 852 PC 860 PC 863 PC 865 PC 8 Turkish ...

Page 221: ... M M MO O OD D DE E E ANSI ASCII 9825 CHR SET FRENCH GERMAN SCANDINAVIAN SPANISH LATIN JIS ASCII ROMAN8 EXT ISO IRV ISO SWEDISH ISO SWEDISH N ISO NORWAY 1 ISO GERMAN ISO FRENCH ISO U K ISO ITALIAN ISO SPANISH ISO PORTUGUESE ISO NORWAY 2 ...

Page 222: ... 11U PC 8 D N 12U PC 850 17U PC 852 26U PC 775 9T PC Turk 19U Windows 3 1 Latin1 9E Windows 3 1 Latin2 5T Windows 3 1 Latin5 7J DeskTop 9J PC 1004 OS 2 10J PS Text 13J Ventura International 14J Ventura US 6J Microsoft Publishing 8M Math 8 5M PS Math 6M Ventura Math 15U PI Font 1U Legal 1E ISO 4 United Kingdom 0U ISO 6 ASCII 2U ISO 2 IRV 0S ISO 11 Swedish names 0I ISO 15 Italian 1S HP Spanish 2S IS...

Page 223: ...ational 14J Ventura US 6J Microsoft Publishing 8M Math 8 5M PS Math 6M Ventura Math 15U PI Font 1U Legal 1E ISO 4 United Kingdom 0U ISO 6 ASCII 2U ISO 2 IRV 0S ISO 11 Swedish names 0I ISO 15 Italian 1S HP Spanish 2S ISO 17 Spanish 3S ISO 10 Swedish 4S ISO 16 Portuguese 5S ISO 84 Portuguese 6S ISO 85 Spanish 0G HP German 1G ISO 21 German 0D ISO 60 Norwegian 1 1D ISO 61 Norwegian 2 0F ISO 25 French ...

Page 224: ... 8859 9 Latin5 6N ISO 8859 10 Latin6 10U PC 8 11U PC 8 D N 12U PC 850 17U PC 852 26U PC 775 9T PC Turk 19U Windows 3 1 Latin1 9E Windows 3 1 Latin2 5T Windows 3 1 Latin5 7J DeskTop 9J PC 1004 OS 2 10J PS Text 13J Ventura International 14J Ventura US 6J Microsoft Publishing 8M Math 8 5M PS Math 6M Ventura Math 15U PI Font 1U Legal 1E ISO 4 United Kingdom 0U ISO 6 ASCII 2U ISO 2 IRV 0S ISO 11 Swedis...

Page 225: ...onal 14J Ventura US 6J Microsoft Publishing 8M Math 8 5M PS Math 6M Ventura Math 15U PI Font 1U Legal 1E ISO 4 United Kingdom 0U ISO 6 ASCII 2U ISO 2 IRV 0S ISO 11 Swedish names 0I ISO 15 Italian 1S HP Spanish 2S ISO 17 Spanish 3S ISO 10 Swedish 4S ISO 16 Portuguese 5S ISO 84 Portuguese 6S ISO 85 Spanish 0G HP German 1G ISO 21 German 0D ISO 60 Norwegian 1 1D ISO 61 Norwegian 2 0F ISO 25 French 1F ...

Page 226: ...on mode 1 8 4 36 Envelopes 3 11 EPSON FX 850 mode 4 37 F factory setting 2 21 4 38 Fuser Cleaner 5 13 Fuser Cleaner Lock Levers 5 14 Fusing Unit 5 22 G Go switch 4 2 H High Resolution Control 1 6 HP LaserJet mode 4 36 HP GL mode 4 37 I IBM Proprinter XL mode 4 37 information mode 4 22 interface 4 42 interface mode 4 32 IP address 4 35 J Job Cancel switch 4 2 L LCD 4 1 4 16 LCD message 4 17 LED 4 1...

Page 227: ... 5 20 public data 4 9 Q quality mode 4 23 R RAM 6 18 RAM Expansion 1 13 Rear Side Cover 5 21 reprint 2 7 2 14 Reprint switch 4 2 reset menu mode 4 33 S secure data 4 10 serial interface 3 3 Service Call Messages 7 5 Set switch 4 2 4 13 setup 4 39 setup mode 4 24 Standard Media Cassette 3 5 3 6 3 7 Storage Manager 2 15 T TCP IP 4 31 Tension Release Pin 5 19 Toner Cartridges 5 5 Toner Save Mode 1 10...

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