CHAPTER 6 TROUBLESHOOTING
6–1
CHAPTER 6
TROUBLE SHOOTING
TROUBLESHOOTING
If any problems occur, the printer automatically stops printing, diagnoses
the problem, and displays the corresponding message to alert you. Take
the appropriate action, referring to the following tables. If you cannot
clear the problem, consult the dealer where you purchased the printer.
Inform the dealer of the message number for quick troubleshooting.
Operator Call Messages
When any of the following messages appear, the printer stops operating.
Operator Call Message
Meaning
Action
CHECK XXXXXXX
Check the paper tray.
XXXXXXX is TRAY 1/
TRAY 2.
Check the adjustment lever at
the bottom of the upper paper
cassette and adjust to the
correct setting in when the
CHECK TRAY 1 message
appears.
Load a stack of paper into the
cassette.
12 COVER OPEN
FRONT
The Front cover of the printer
is open.
Close the Front cover.
12 COVER OPEN
TOP
The Top cover of the printer is
open.
Close the Top cover.
12 COVER OPEN
REAR
The Rear Access cover of the
printer is open.
Close the Rear Access cover.
13 JAM XXXXXX
Paper is jammed in the
printer. XXXXXX is DRUM/
FEEDER/ INSIDE/ REAR.
Remove the jammed paper
from the indicated area.
See ‘Paper Jams’ section in
this chapter.
14 NO CARTRIDGE
XXXX COLOR
A toner cartridge is not
installed in the printer.XXXX
indicates colors.
Install the toner cartridge.
XX NO CASSETTE
The Media Cassette is not
installed. XX is T1/ T2.
Install the Media Cassette.
16 TONER EMPTY
XXXX COLOR
The printer has almost run out
of toner: you may print
another 50 pages. (The
Alarm
LED lights at the same time.)
XXXX indicates colors.
Remove the toner cartridge,
rock it several times at 45°,
and install it again or replace
the toner cartridge with a new
one.
Summary of Contents for HL-2400C Series
Page 1: ...SERVICE MANUAL MODEL HL 2400C R COLOR LASER PRINTER Jan 98 54S002BE0 ...
Page 2: ...SERVICE MANUAL MODEL HL 2400C R COLOR LASER PRINTER ...
Page 15: ...CHAPTER I PRODUCT OUTLINE ...
Page 25: ...CHAPTER II SPECIFICATIONS ...
Page 36: ...CHAPTER III INSTALLATION ...
Page 48: ...CHAPTER IV STRUCTURE OF SYSTEM COMPONENTS ...
Page 100: ...Appendix 1 Main PCB Circuit Diagram 1 7 CODE UK391301 B48K299CIR 1 7 NAME IV 51 ...
Page 101: ...Appendix 2 Main PCB Circuit Diagram 2 7 CODE UK391302 B48K299CIR 2 7 NAME IV 52 ...
Page 102: ...Appendix 3 Main PCB Circuit Diagram 3 7 CODE UK391303 B48K299CIR 3 7 NAME IV 53 ...
Page 103: ...Appendix 4 Main PCB Circuit Diagram 4 7 CODE UK391304 B48K299CIR 4 7 NAME IV 54 ...
Page 104: ...Appendix 5 Main PCB Circuit Diagram 5 7 CODE UK391305 B48K299CIR 5 7 NAME IV 55 ...
Page 105: ...Appendix 6 Main PCB Circuit Diagram 6 7 CODE UK391306 B48K299CIR 6 7 NAME IV 56 ...
Page 106: ...Appendix 7 Main PCB Circuit Diagram 7 7 CODE UK391307 B48K299CIR 7 7 NAME IV 57 ...
Page 113: ......
Page 120: ...CHAPTER V CONTROL PANEL OPERATION ...
Page 164: ...CHAPTER VI PERIODIC MAINTENANCE ...
Page 196: ...CHAPTER VII DISASSEMBLY ...
Page 244: ...CHAPTER VIII TROUBLESHOOTING ...
Page 286: ...5 IMAGE FAILURE VIII 41 1 2 3 5 4 6 8 7 9 a 9 b 10 11 12 13 14 ...
Page 287: ...VIII 42 15 a 15 b 16 17 18 19 20 21 22 25 23 26 24 28 29 27 Fig 8 2 244m m ...
Page 318: ...A 16 6 Fix the four joints then band the carton with two plastic bands Joint Joint Band ...
Page 332: ...i Brother Color Laser Printer HL 2400C series USER S GUIDE ...
Page 547: ...APPENDICES A 15 HP PCL Mode Roman 8 8U ISO Latin1 0N ISO Latin2 2N ISO Latin5 5N ...
Page 548: ...USER S GUIDE A 16 PC 8 10U PC 8 D N 11U PC 850 12U PC 852 17U ...
Page 549: ...APPENDICES A 17 PC 8 Turkish 9T Windows Latin1 19U Windows Latin2 9E Windows Latin5 5T ...
Page 550: ...USER S GUIDE A 18 Legal 1U Ventura Math 6M Ventura Intl 13J Ventura US 14J ...
Page 551: ...APPENDICES A 19 PS Math 5M PS Text 10J Math 8 8M Pi Font 15U ...
Page 552: ...USER S GUIDE A 20 MS Publishing 6J Windows 3 0 9U Desktop 7J MC Text 12J ...
Page 555: ...APPENDICES A 23 PC 8 PC 8 D N PC 850 PC 852 ...
Page 556: ...USER S GUIDE A 24 PC 860 PC 863 PC 865 PC 8 Turkish ...
Page 557: ...APPENDICES A 25 IBM Mode PC 8 PC 8 D N PC 850 PC 852 ...
Page 558: ...USER S GUIDE A 26 PC 860 PC 863 PC 865 PC 8 Turkish ...
Page 559: ...APPENDICES A 27 HP GL Mode ANSI ASCII 9825 CHR SET ...
Page 560: ...USER S GUIDE A 28 FRENCH GERMAN SCANDINAVIAN SPANISH LATIN JIS ASCII ...
Page 561: ...APPENDICES A 29 ROMAN8 EXT ISO IRV ISO SWEDISH ISO SWEDISH N ...
Page 562: ...USER S GUIDE A 30 ISO NORWAY 1 ISO GERMAN ISO FRENCH ISO U K ...
Page 563: ...APPENDICES A 31 ISO ITALIAN ISO SPANISH ISO PORTUGUESE ISO NORWAY 2 ...
Page 611: ...USER S GUIDE Index 4 ...
Page 628: ...PARTS REFERENCE LIST MODEL HL 2400C R COLOR LASER PRINTER Jan 98 54S001BE0 ...
Page 632: ... 2 1 DRIVE MODEL HL 2400C 54S 301 1 9 2 4 3 5 7 8 8 6 8 10 ...
Page 634: ...6 4 2 FRAME MODEL HL 2400C 54S 301 10 13 8 9 2 2 4 11 12 14 5 7 4 4 15 5 1 2 3 4 1 6 ...
Page 636: ... 6 MODEL HL 2400C 54S 301 4 MEDIA CASSETTE 3 SCANNER UNIT 1 1 MODEL HL 2400C 54S 301 ...
Page 642: ... 12 9 COVER MODEL HL 2400C 54S 301 3 1 4 5 6 9 7 1 7 8 2 13 11 12 10 ...
Page 644: ... 14 MODEL HL 2400C 54S 301 10 MCTL PWB 1 11 IOD PCB 1 2 MODEL HL 2400C 54S 301 ...