Brother HL-1112 User Manual Download Page 55 | Manualshive

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Troubleshooting and other information

49

A

Improving the print quality

A

NOTE

Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the
refilling of used cartridges with toner from other sources.

If you are having problems with print results, check the following:

1 The machine's environment.

Choose a location where the temperature remains between 10



C and 32.5



C and the humidity is between

20% to 80% (without condensation).

2 Acceptable paper is loaded in the paper tray.

See

Acceptable paper

3 The paper is loaded correctly in the machine.

Turning the paper over may help paper loading
become smoother.

Adjusting the guide may help paper loading become
smoother.

2

3

5

4

6

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53
54
55
56
57
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»

Summary of Contents for HL-1112

Page 1: ... Please use the Quick Setup Guide to set up the machine You can find a printed copy in the box Please read this User s Guide thoroughly before you use the machine Please visit us at http solutions brother com where you can get product support the latest driver updates and utilities and answers to frequently asked questions FAQs and technical questions Note Not all models are available in all count...

Page 2: ...he Brother Solutions Center is our one stop resource for all your machine needs You can download the latest drivers software and utilities read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com You can check here for Brother driver updates Customer Service Visit http www brother com for contact information on your local Brother office I...

Page 3: ... trademarks and legal limitations http solutions brother com Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using http solutions brother com User s Guide Learn the print operations how to replace consumables and performing routine maintenance See troubleshooting tips http solutions b...

Page 4: ...hich if not avoided may result in damage to property or loss of product functionality NOTE Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Prohibition icons indicate actions that must not be performed Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of fir...

Page 5: ...sic tab 8 Advanced tab 13 Print Profiles tab 19 Device Settings tab 21 Support 22 Uninstalling the printer driver 23 Status Monitor 24 Macintosh 26 Features in the printer driver Macintosh 26 Choosing page setup options 26 Removing the printer driver 33 Status Monitor 34 Software 35 Remote Printer Console Windows only 35 3 General Information 36 Control panel 36 LEDs Light Emitting Diodes 36 Servi...

Page 6: ...ages in the Status Monitor 48 Improving the print quality 49 Paper jams 53 If you are having difficulty with your machine 57 Cleaning and Checking the machine 59 Machine Information 60 Default settings 60 B Specifications 61 General 61 Print media 63 Important information for choosing your paper 64 Printer 65 C Index 66 ...

Page 7: ... 3 Face down output tray support flap support flap 4 Paper tray 5 USB port NOTE For details about how the LEDs show the machine s status see LEDs Light Emitting Diodes on page 36 For the Power On Off key functions see Power On Off key on page 41 Printing Methods 1 1 3 5 2 4 ...

Page 8: ...t printing you must choose the same paper size from your software application as the paper in the tray Avoid touching the printed surface of the paper immediately after printing Before you buy a lot of paper test a small quantity to make sure that the paper is suitable Paper capacity of the paper tray 1 1 Folio size is 215 9 mm x 330 2 mm Paper size Paper types No of sheets Paper weight A4 Letter ...

Page 9: ...thin it may wrinkle If paper is curled straighten it and put it back in the paper tray If the paper continues to curl replace the paper If the paper is not feeding correctly it may be curled Remove the paper and straighten it If the paper continues to curl replace the paper When you use the manual 2 sided function it is possible that there may be paper jams or poor print quality If there is a pape...

Page 10: ...t Choose 2 sided Manual 2 sided Type in 2 sided Settings There are four options for each orientation See 2 sided Booklet on page 10 Binding Offset in 2 sided Settings You can specify the offset for binding See 2 sided Booklet on page 10 For any other settings see Driver and Software in Chapter 2 b Send the print data to the machine The machine will print all the even numbered pages on one side of ...

Page 11: ...load the printer driver for Linux please visit your model page at http solutions brother com or use the link on the CD ROM we have supplied 2 Depending on Linux distributions the driver may not be available or it may be released after the initial release of your model Printing a document 2 When the machine receives data from your computer it begins printing by picking up paper from the paper tray ...

Page 12: ...ation software Printer driver settings 2 You can change the following printer settings when you print from your computer Paper Size Orientation Copies Media Type Print Quality Print Settings Multiple Page 2 sided Booklet Print Preview Scaling Reverse Print Use Watermark Header Footer Print Toner Save Mode Administrator Density Adjustment Improve Print Output Skip Blank Page Print Text in Black Pri...

Page 13: ... In the Hardware group click View devices and printers b For Windows XP Windows Server 2003 Windows Vista and Windows Server 2008 Right click the Brother HL XXXX series icon where XXXX is your model name and then select Properties option If printer driver options appear select your printer driver For Windows 7 Windows Server 2008 R2 Windows 8 and Windows Server 2012 Right click the Brother HL XXXX...

Page 14: ...Print Quality and Print Settings 1 b Choose Multiple Page and 2 sided Booklet 2 c Confirm your current settings in the window 3 d Click OK to apply your chosen settings To return to the default settings click Default then OK NOTE If you want to preview your document before printing check the Print Preview check box 4 Paper Size 2 From the drop down list choose the Paper Size you are using 4 1 2 3 ...

Page 15: ...peated for the number of copies you selected If the Collate check box is not selected then each page will be printed for all the copies selected before the next page of the document is printed Media Type 2 You can use the following types of media in your machine For the best print quality select the type of media that you wish to use Plain Paper Recycled Paper Print Quality 2 You can choose the pr...

Page 16: ...ting multiple pages onto one sheet with the Multiple Page feature you can choose to have a solid border dash border or no border around each page on the sheet Print cut out line When 1 in NxN Pages option is selected the Print cut out line option can be selected This option allows you to print a faint cut out line around the printable area 2 sided Booklet 2 When you want to print a booklet or do 2...

Page 17: ...old at the centre of the print output without having to change the order of the page number Booklet Manual The machine prints all the even numbered sides first Then the printer driver will stop and show the instructions required to re install the paper When you click OK the odd numbered sides will be printed When you choose Booklet Manual the 2 sided Settings button becomes available to choose You...

Page 18: ...o change the order of the page number You can specify the number of sheets in each smaller booklet set from 1 to 15 This option can help when folding the printed booklet that has a large number of pages Binding Offset When you check Binding Offset you can also specify the offset for binding in inches or millimetres Print Preview 2 You can preview a document before it is printed If you check the Pr...

Page 19: ...e clear the check mark 2 Preview Area The Preview Area displays a preview of the print results for the pages chosen in the Page List Area NOTE If 2 sided Manual or Booklet Manual was chosen in the Printer driver settings you cannot use the Print Preview function Advanced tab 2 Change the tab settings by clicking one of the following selections Scaling 1 Reverse Print 2 Use Watermark 3 Header Foote...

Page 20: ...Reverse Print to reverse the data from up to down Use Watermark 2 You can put a logo or text into your document as a watermark You can choose one of the preset Watermarks or you can use a bitmap file that you have created Check Use Watermark and then click the Settings button Watermark Settings 2 ...

Page 21: ... name and location of your bitmap image in the File box or click Browse to search for the file You can also set the scaling size of the image Position Use this setting if you want to control the position of the watermark on the page Bring to Front This option will overlay the selected characters or image onto your printed document In Outline Text Check In Outline Text if you only want to print an ...

Page 22: ... Save Mode 2 You can conserve toner use with this feature When you set Toner Save Mode to on print appears lighter The default setting is off NOTE We do not recommend Toner Save Mode for printing photo or Greyscale images Toner Save Mode is not available when Fine is selected for Print Quality Administrator 2 Administrators have the authority to limit access to functions such as scaling and waterm...

Page 23: ...llowing in Printer Function Density Adjustment Improve Print Output Skip Blank Page Print Text in Black Density Adjustment 2 Increase or decrease the print density NOTE Density Adjustment is not available when Fine is selected for Print Quality Improve Print Output 2 This feature allows you to improve a print quality problem Reduce Paper Curl If you choose this setting the paper curl may be reduce...

Page 24: ...Skip Blank Page 2 If Skip Blank Page is checked the printer driver automatically detects blank pages and excludes them from printing NOTE This option does not work when you choose the following options Use Watermark Header Footer Print N in 1 and 1 in NxN Pages in Multiple Page 2 sided Manual Booklet Manual in 2 sided Booklet Print Preview Print Text in Black 2 This function enables all text to be...

Page 25: ...le list box b If you want to display the Print Profiles tab at the front of the window from the next time you print check Always show Print Profiles tab first c Click OK to apply your chosen profile Add Profile 2 The Add Profile dialog box appears by clicking Add Profile You can add 20 new profiles with your preferred settings a Enter the desired title in Name b Choose an icon you want to use from...

Page 26: ...le 2 The Delete Profile dialog box appears by clicking Delete Profile You can delete any of the profiles you have added a Choose your profile from the print profile list box b Click Delete c Click Yes d The selected profile will be deleted ...

Page 27: ...machine and display its serial number If it fails to receive the information the screen will display Auto Detect 2 The Auto Detect function shows the available settings in the printer driver NOTE The Auto Detect 2 function is not available under the following machine conditions The machine is turned off The machine is in an error state The machine is connected to the print server using a USB cable...

Page 28: ...nces dialog box Brother Solutions Center 1 The Brother Solutions Center http solutions brother com is a website offering information about your Brother product including FAQs Frequently Asked Questions User s Guides driver updates and tips for using your machine 1 2 3 4 5 6 ...

Page 29: ...lling the printer driver 2 You can uninstall the printer driver that you have installed with the following steps NOTE This is not available if you originally installed the printer driver from the Windows Add a printer function After uninstalling we recommend that you restart your computer to remove files that were in use during the uninstall For Windows XP Windows Vista and Windows 7 a Click the S...

Page 30: ... on your taskbar click the button The Status Monitor icon will appear in the small window Then drag the icon to the taskbar Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor NOTE For more information about using the Status Monitor software right click the Status...

Page 31: ...ange colour depending on the machine status A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates a printing error has occurred There are two locations where you can display the Status Monitor on your PC in the tasktray or on the desktop ...

Page 32: ...ion The printer driver for Macintosh is available from the download page for your model on the Brother Solutions Center http solutions brother com Choosing page setup options 2 You can set the Paper Size Orientation and Scale a From an application such as TextEdit click File then Page Setup Make sure Brother HL XXXX where XXXX is your model name is chosen in the Format For pop up menu You can chan...

Page 33: ...extEdit click File then Print to start printing For Mac OS X v10 6 8 For more page setup options click the disclosure triangle beside the Printer pop up menu NOTE You can save the current settings as a preset by choosing Save As from the Presets pop up menu ...

Page 34: ...re 28 2 For OS X v10 7 x and v10 8 x For more page setup options click the Show Details button NOTE You can save the current settings as a preset by choosing Save Current Settings as Preset from the Presets pop up menu ...

Page 35: ...ble options see the following descriptions of each option Cover Page 2 You can choose the following cover page settings Print Cover Page If you want to add a cover page to your document use this function Cover Page Type Choose a template for the cover page Billing Info If you want to add the billing information to the cover page enter text in the Billing Info box ...

Page 36: ...on one sheet of paper Layout Direction When you specify the pages per sheet you can also specify the direction of the layout Border If you want to add a border use this function Reverse page orientation Check Reverse page orientation to reverse the data from up to down Flip horizontally Check Flip horizontally to print as a reflection flipped left to right ...

Page 37: ...2 You can change settings by choosing a setting in the Print Settings list Media Type You can change the media type to one of the following Plain Paper Recycled Paper Print Quality You can change the print quality as follows Draft Normal Fine ...

Page 38: ...ty Graphics Quality You can change the print quality as follows Graphics This is a graphics mode contrast priority Choose this setting for printing text and figures such as business and presentation documents You can represent sharp contrasts between shaded areas Text This is the best mode for printing text documents Improve Print Output This feature allows you to improve a print quality problem R...

Page 39: ...e printer driver automatically detects blank pages and excludes them from printing 2 sided Printing 2 Manual 2 sided Printing Select Paper Handling Choose Even Only and Print Reload the printed paper into the tray blank side face down Choose Odd Only and Print Removing the printer driver 2 a Log in as an Administrator b From the Apple menu choose System Preferences Click Print Scan 1 then choose t...

Page 40: ... Mac OS X v10 6 8 users Updating the machine s status 2 If you want the latest machine status while the Status Monitor window is open click the Refresh icon You can set the interval at which the software will update the machine status information Go to the menu bar Brother Status Monitor and choose Preferences Hiding or showing the window 2 After starting the Status Monitor you can hide or show th...

Page 41: ...ake priority over the Remote Printer Console settings NOTE Not available to countries subject to applicable export regulations How to use and install the Remote Printer Console software 2 To use the Remote Printer Console software follow the steps below a Put the supplied installer CD ROM into your CD ROM drive and close the opening screen when it appears b Open Windows Explorer and choose the CD ...

Page 42: ...can use the following functions 1 Job Cancel All Jobs Cancel Error recovery Form feed For details see Power On Off key on page 41 2 Error LED The Error LED indicates that the machine is in error state Also the Error LED indicates the kind of error in combination with other LEDs 3 Ready LED The Ready LED will blink depending on the machine status The LED indications shown in the table below are use...

Page 43: ...e information see Deep Sleep mode on page 43 Ready The machine is ready to print Printing The machine is printing Please Wait The machine is warming up The Ready LED will blink in 1 second intervals Cooling Down The inside of the machine is extremely hot The machine will pause its current print job and go into Cooling Down mode Wait until the machine is in Ready mode The Ready LED will blink in 1 ...

Page 44: ...ve the toner cartridge from the drum unit and re install the toner cartridge back into the drum unit again Re install the drum unit and toner cartridge assembly back in the machine If the problem continues replace the toner cartridge The Error LED will blink once in 1 5 seconds intervals See the instructions that we have supplied with the new toner cartridge Toner Ended Replace the toner cartridge...

Page 45: ...per in the paper tray that is selected in the printer driver and then press The Error LED will blink twice and turn off for 1 second No Paper Put paper in the paper tray you are using The Error LED will blink twice and turn off for 1 second Cover is Open Close the top cover of the machine The Error LED will blink 4 times and turn off for 1 second Out of Memory Press and hold for about 2 seconds un...

Page 46: ... blink 1 If this error occurs turn off the machine wait a few seconds and then turn it on again Leave the machine for approx 15 minutes with the power on If the error occurs again call Brother customer service or your local Brother dealer For example the LED indication below shows a fuser unit failure Make a note of the indication referring to LED error indication on page 40 and report the error s...

Page 47: ...n release it The machine will then eject the paper The Error LED and Ready LED will light up alternately Cancel all the received jobs To delete all jobs cancel the current job first following the procedure above While all the LEDs light up press again All the LEDs will blink as the job s is being canceled Error recovery If there is an error the machine will recover automatically from some errors I...

Page 48: ...at the top cover is closed and the power cord is plugged in b Turn on the machine and wait until the machine is in Ready mode c Press three times The machine will print the current printer settings page Using the printer driver 3 If you are using the Windows printer driver you can print the current printer settings page by clicking the Print Settings button in the Support dialog box ...

Page 49: ...machine is in Sleep Mode Power Save mode it acts as though it were turned off The machine will wake up and start printing when it receives a print job The machine automatically goes into Sleep mode after it is idle for 1 minute When the machine receives a print file or document the timer will be reset While the machine is in Sleep mode the Ready LED glows dimly Deep Sleep mode 3 If the machine is ...

Page 50: ... the LEDs light up Then send the print data You can enable the Power Off mode feature manually by following these steps a Make sure that the top cover is closed and the power cord is plugged in b Turn on the machine and wait until the machine is in the Ready mode c Hold down key for about 2 seconds All the LEDs turn off when you enable the Power Off mode NOTE You can change the Power Off mode sett...

Page 51: ...esult of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty For best performance use a Brother Original drum unit and Brother Original toner units Printing with a third party drum unit or toner unit may reduce not only the ...

Page 52: ...icate Replace Toner press seven times to enter Continue mode all the LEDs blink twice and then the Ready LED turns on The machine will continue printing until the LEDs indicate Toner Ended To return to the default setting Stop mode press seven times all the LEDs blink once NOTE Make sure that the top cover is closed before you change the mode When the LEDs indicate an error mode you cannot change ...

Page 53: ...aper tray The interface cable is securely connected to the machine and the computer If you did not solve your problem with the above checks identify your problem and then go to the page suggested below If you are having difficulty with your machine on page 57 Improving the print quality on page 49 If the machine is connected to a PC depending on the error a Popup application may appear on the PC F...

Page 54: ... top cover of the machine Drum End Soon The drum unit is near the end of its life Order a new drum unit now so a replacement drum unit will be available when the Status Monitor indicates Replace Drum See Drum End Soon Replace Drum on LEDs Light Emitting Diodes Replace Drum It is time to replace the drum unit Replace the drum unit See the instructions that are supplied with the new drum unit The dr...

Page 55: ...roblems with print results check the following 1 The machine s environment Choose a location where the temperature remains between 10 C and 32 5 C and the humidity is between 20 to 80 without condensation 2 Acceptable paper is loaded in the paper tray See Acceptable paper on page 2 3 The paper is loaded correctly in the machine Turning the paper over may help paper loading become smoother Adjustin...

Page 56: ...d on the box of the toner cartridge for replacing the toner cartridge 5 Clean the inside of the machine Cleaning the corona wire Slide the green tab from left to right and right to left several times NOTE Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe Clean the drum unit if black or white dots appear on printed pages Push down the lock lev...

Page 57: ...and other information 51 A Turn the drum unit gear by hand while looking at the surface of the drum roller 1 Wipe the surface of the drum gently with a dry cotton swab until the dust or glue on the surface comes off 1 ...

Page 58: ... Check the printer driver settings Try changing the Print Settings in Basic tab If the paper is curled or the toner is not fixed well on the paper you can adjust these settings in Improve Print Output Click Other Print Options in the Advanced tab ...

Page 59: ...occurs inside the machine or the paper tray the Error LED will blink twice a Leave the machine turned on for 15 minutes for the product to cool down before you touch the internal parts of the product b Use both hands to slowly pull out the jammed paper c Open the top cover ...

Page 60: ... d Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine WARNING HOT SURFACE ...

Page 61: ...ammed paper if there is any inside the drum unit f Put the toner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in correctly the lock lever on the drum unit will lift automatically g Put the drum unit and toner cartridge assembly back into the machine h Close the top cover of the machine ...

Page 62: ...er guides to fit the paper size Make sure that the guides are firmly in the slots NOTE If you turn off the machine during paper jam the machine will print incomplete data from your computer Before you turn on the machine delete the print spool job on your computer j Make sure that the Error LED is off and that the Ready LED is green ...

Page 63: ...gs and then click Control Panel In the Hardware and Sound group click View devices and printers Right click Brother HL XXXX series and click See what s printing Click Printer and make sure Use Printer Offline is unchecked For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group clic...

Page 64: ...nting or prints unexpectedly Press and hold for about 2 seconds until all the LEDs light up and then release it The machine will cancel the print job and clear it from the memory The printout may be incomplete Printing difficulties continued Difficulties Suggestions ...

Page 65: ... you clean the inside of the machine If printed pages are stained with toner clean the inside of the machine with a dry lint free cloth WARNING DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth See Product Sa...

Page 66: ...ed and the power cord is plugged in c While holding down open and close the top cover once d Release Make sure that all the LEDs turn off e Press eight times Make sure that all the LEDs light up to indicate the machine has been reset to its factory default settings The machine will restart Settings Reset A This operation will reset all the machine settings back to the settings that were set at the...

Page 67: ... Sound Pressure Printing LPAm 51 dB A Sound Power Printing LWAd 6 60 B A Temperature Operating 10 to 32 5 C Storage 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation Interface USB Full Speed USB 2 0 4 5 It is recommended you use a USB 2 0 cable Type A B that is no more than 2 0 metres long Support OS Windows Windows XP Home Edition Windows XP Professi...

Page 68: ... is declared in accordance with ISO IEC 19752 7 Drum life is approximate and may vary by type of use Consumables Toner Cartridge Inbox Approx 700 pages A4 or Letter page 6 Approx 1 000 pages A4 or Letter page 6 Approx 1 500 pages A4 or Letter page 6 Toner Cartridge Standard Approx 1 000 pages A4 or Letter page 6 Approx 1 500 pages A4 or Letter page 6 Model Name TN 1070 TN 1000 TN 1020 Drum Unit Ap...

Page 69: ...aper Input Paper Tray Paper Type Plain paper Recycled paper Paper Size A4 Letter Legal Folio Paper Weight 65 to 105 g m2 Maximum Paper Capacity Up to 150 sheets of 80 g m2 Plain paper Paper Output Face Down Output Tray Up to 50 sheets of 80 g m2 Plain paper face down delivery to the face down output paper tray ...

Page 70: ...per can be classified into two types long grain and short grain Long grain paper fibers run in the same direction as the long edge of the paper Short grain paper fibers run perpendicular to the long edge of the paper Though most plain paper for copying is long grain some is short grain We recommend that you use long grain paper for this machine Short grain paper is too weak for the paper transport...

Page 71: ...u print 2 From Ready mode Model HL 1110 for Australia HL 1110 for other countries HL 1111 for India Resolution Up to 600 600 dpi 2400 600 dpi with Resolution Control Print Speed 1 Single side print Up to 20 ppm A4 size Up to 21 ppm Letter size First Print Time 2 Less than 10 seconds at 23 C 230 V ...

Page 72: ...osh 5 Manual 2 sided printing 4 Media specifications 63 Memory 61 P Paper 2 64 size 2 type 2 Paper jams 53 Password 16 Power off mode 44 Print difficulties 57 Macintosh Printer driver 26 Windows 2 sided printing 10 Booklet printing 11 Printer driver 7 Print Profiles 19 Print quality 49 Printer driver 5 23 33 R Register your product i S Sleep mode 37 43 Status Monitor Macintosh 34 Windows 24 Suppor...

Page 73: ...port enquiry To contact Brother International Aust Pty Ltd for support on a Brother product please see the details listed below Our Technical Support Consultants are available 5 days a week by phone during the hours of 8 30am to 5 00pm EST EDST Monday to Friday Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Solutions Site http solutions brot...

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