Brother FAX 255 User Manual Download Page 83

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

COVER OPEN

The cover is not completely closed.

CUTTER JAM

The fax paper is jammed in the cutter.

Unplug the power cord.

Open the cover.

Pull the blue release lever on the print head unit and raise it.

Gently turn the paper roll toward the front of the machine to roll out the
jammed paper.

Recording paper

Use scissors to cut off the wrinkled portion of the paper.

Plug in the power cord.

Load the fax paper again, and push the blue release lever down.
Close the cover.

DISCONNECTED

The other party has disconnected during a call or fax. Try calling the other
party.

Summary of Contents for FAX 255

Page 1: ... OWNER S MANUAL FAX 255 FAX 275 ...

Page 2: ...ion for future reference Model Number FAX 255 FAX 275 Circle your model number Serial Number Date of Purchase Place of Purchase The serial number is on the back of the unit Retain this Owner s Manual with your sales receipt as a permanent record of your purchase in the event of a theft fire or warranty service ...

Page 3: ...ve faxed instructions about using the system and an index of Fax Back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother Fax Back System number USA Only has been preprogrammed on One Touch key 01 Brother on the World Wide Web You can find more information about Brother products from product specification sheets to Frequently Asked Questions FAQs on the World Wide Web Visit u...

Page 4: ...accessories and supplies available for purchase USA 1 888 879 3232 voice 1 800 947 1445 fax http www brothermall com From within Canada 1 800 668 2768 voice Description Item 98 Therma Plus Paper Feels like plain paper 6890 2 rolls per box 98 Therma Plus Paper Feels like plain paper 6840 4 rolls per box Original Document Catch Tray CT 70 Documment support UF6820 000 Telephone Line Cord UG1570001 US...

Page 5: ...OME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BE...

Page 6: ...horized Service Center will evaluate your report of a possible defect to determine whether a defect exists and if it does exist Brother or its Authorized Service Center will repair or at Brother s option replace the Product with a product that performs the same functions and performs as well as the original Product Brother reserves the right to supply refurbished or remanufactured replacement prod...

Page 7: ...ILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and under standings that you may have with Brother or its representatives This Limited Warranty and Brother s obligation to...

Page 8: ...to your print head resulting from packing without the ink cartridges will VOID your warranty Refer to your Operation Manual for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral...

Page 9: ...ti function centers will function properly after January 1 2000 provided that all non Brother hardware software and firmware used by our customers in connection or combination with Brother fax machines and bundled software accurately exchange date data with the Brother products Please continue to check our Web page for updates at http www brother com All remedies will be provided to individual cus...

Page 10: ...viii ...

Page 11: ...ndset 9 Connect the power cord 10 Connect the telephone line 10 Attach the document support 10 Special Line Considerations 11 Roll Over Phone Lines 11 Two Line Phone System 11 Converting Telephone Wall Outlets 11 Installing fax machine External Two Line TAD and Two Line Telephone 12 Multi Line Connections PBX 13 If you are installing the fax machine to work with a PBX 14 Custom Features on Your Ph...

Page 12: ...g the Handset Volume 27 Setting VolumeAmplify 28 Setting the Speaker Volume 28 Setting the Ring Volume 28 Memory Storage 28 5 Setup Receive Basic Receiving Operations 29 Select Answer Mode 29 To select or change your Answer Mode 30 Setting Ring Delay 30 Setting F T Ring Time 31 Easy Receive 31 Advanced Receiving Operations 32 Operation from Extension Telephone 32 For FAX TEL Mode Only 33 Changing ...

Page 13: ...Dial Numbers 45 Changing One Touch and Speed Dial Numbers 46 8 Telephone Operation Dialing Options 47 Manual Dialing 47 One Touch Dialing 48 Speed Dialing 48 Hold 48 Pause 49 Tone Pulse 49 Searching Telephone Index 49 9 Telephone Service Custom Features 51 Distinctive Ring 51 Registering the Distinctive Ring Pattern 52 Caller ID 53 Caller ID Log 53 Printing the Caller ID Log 53 Viewing the Caller ...

Page 14: ...ou Are Having Difficulty with Your Fax Machine 72 Printing or Receiving Faxes 72 Condensed Print and Horizontal Streaks Top and Bottom of Sentences Cut Off 72 Enabling DisablingAnti Curl Check Sheet ACS 72 Vertical Black Lines When Receiving 72 Phone Line or Connections 72 Fax Machine Does Not Answer When Called 72 No Dial Tone on the Handset 73 Sending Faxes 73 Poor Transmitting Quality 73 Dialin...

Page 15: ...fax machine has a Help Key Press Help to print a list of basic operational steps and functions Finding Information All chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature or function by checking the Index at the back of this manual Also throughout this manual you ll see special symbols alerting you to important informat...

Page 16: ...es soft intermittent beeps at 4 second intervals You ll hear them when you dial and press Start and they continue for about 40 seconds after dialing During that time the sending machine must begin the handshake with the receiving machine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You ll soon learn to listen for these soft beeps each time you ...

Page 17: ...stand how each is sending and receiving the fax The handshake cannot begin until the call is answered and the CNG tones only last for about 40 seconds after the number is dialed Therefore it s important for the receiving machine to answer the call in as few rings as possible When you have an external telephone answering device TAD on your fax line your TAD will determine the number of rings before...

Page 18: ...numbers Lets you print the Transmission Verification Report for your last transmission Speed Dial Lets you dial stored phone numbers by pressing a two digit number Dials phone and fax numbers and can be used as a keyboard for entering information into the fax machine Left Arrow Right Arrow Moves the LCD cursor to the left or right Adjusts speaker ring and handset volume Set Stores a function setti...

Page 19: ... Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface 5 Use caution when installing or modifying telephone lines 6 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 7 Do not use the telephone to report a gas leak in the vicinity...

Page 20: ...st Make sure you have the following items NOTICE If an item is missing call Brother Customer Service at 1 800 284 4329 USA 1 800 853 6660 from within Canada or 1 514 685 6464 from within Montreal See Ordering Accessories and Supplies on page ii for the correct item numbers Whenever you transport the fax machine use the packing materials that came with your machine If you do not pack the fax machin...

Page 21: ...st Do not connect your machine to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the unit s memory Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones Assembl...

Page 22: ...ert it into the paper bin with the paper feeding from the bottom of the roll Limited to 2 76 inches 70 mm 4 Raise the paper enough to pass it over the until it feeds out the front of the machine Make sure there is no slack 5 Pull down the blue lever and close the cover ...

Page 23: ...plain paper and produces the best print quality The recording paper roll size for your fax machine is limited to a diameter of 2 76 inches 70 mm You can use a 164 roll of thinner thermal paper as long as it meets these requirements Connect the handset Connect the curled handset cord to the bottom of the handset and the side of the fax machine EXT Telephone line cord Handset curled cord LINE EXT LI...

Page 24: ...self when you want to move your machine by disconnecting the telephone line first and then the power cord 3 Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line or unplug the telephone line and electrical cords during a lightning storm Connect the telephone line Connect one end of the te...

Page 25: ...ll work best on a dedicated line Two Line Phone System A two line phone system iÄ nothing more than two separate phone numbers on the same wall outlet The two phone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your fax machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To t...

Page 26: ...ack and at the TAD The most common connection is to put the fax machine on Line 2 which is our assumption in the following steps The back of the two line TAD must have two telephone jacks one labeled L1 or L1 L2 and the other labeled L2 You will need at least three telephone line cords the one that came with your fax machine and two for your external two line TAD You will need a fourth line cord i...

Page 27: ...X Most offices use a central telephone system While it is often relatively simple to connect the fax machine to a key system or a PBX Private Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you It is advisable to have a separate line for the fax machine You can then leave the fax machine in FAX ONLY Mode to re...

Page 28: ... External Telephone Answering Device TAD Sequence You might choose to connect an additional answering system When you have an external TAD on the same telephone line as the fax machine the TAD answers all calls The fax machine listens for fax calling CNG tones If it hears them the fax machine takes over the call and receives the fax If it doesn t hear CNG tones the fax machine lets the TAD continu...

Page 29: ...ugged into the left side of the fax machine into the jack labeled EXT Your fax machine cannot work properly if you plug the TAD into a wall jack 1 Plug the telephone line cord from the wall jack into the left side of the fax machine in the jack labeled LINE 2 Plug the telephone line cord from your TAD into the left side of the fax machine in the jack labeled EXT Make sure this cord is connected to...

Page 30: ...GM with an initial 5 second silence because the fax machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your fax machine has trouble receiving then you must rerecord the OGM to include it Connecting an External Telephone Your fax machine is equipped with a handset that you can use as a regular phone However you can also connect a separate telephone or...

Page 31: ...de your fax machine displays a list of main menu options from which you can choose These options appear one after the other on the display Select a menu option by pressing Set when the option appears on the screen The display will scroll the options within that menu You can scroll more quickly through options by pressing When the screen displays your selection press Set Use to scroll backward if y...

Page 32: ...es between the currently selected option and a help message giving brief instructions about how to proceed The display you ll probably see most often is shown below showing you when you place a document in the feeder that you can dial a number and send a fax or you can make a copy FAX NO START COPY PRESS COPY ...

Page 33: ...he time for double ring in 20 31 FAX TEL mode 3 EASY RECEIVE Receive fax messages without ON 31 pressing the Start key 4 REMOTE CODE Enter code to activate or deactivate ON 51 51 33 machine from a remote location 5 POLLING RX Sets up your fax machine to poll OFF 34 another fax machine 1 INITIAL SETUP Function Description Factory Set Page 1 TONE PULSE Selects dialing mode TONE 23 2 DATE TIME Enter ...

Page 34: ...ightness or darkness of a AUTO 36 fax you are sending 2 RESOLUTION Allows you to change resolutions STANDARD 36 page by page 3 OVERSEAS MODE Adjusts for sometimes difficult OFF 38 overseas transmissions 4 DELAYED FAX Send documents later 38 5 POLLED TX Sets up your fax machine with a OFF 40 document to be retrieved by another fax machine 6 SET AUTO DIAL Function Description Factory Set Page 1 ONE ...

Page 35: ...nydistinctive OFF 51 ringingservicetoregisterthering patternwithfaxmachine 2 CALLER ID Register yourAREACODE to 000 26 For USAonly dial from log 7 PRINT REPORTS Function Description Factory Set Page 1 XMIT REPORT OFF 60 2 ALL DIAL Print lists and reports of activity 60 3 TEL INDEX Details in Chapter 11 60 4 USER SETTINGS 60 ...

Page 36: ...22 C H A P T E R T H R E E ...

Page 37: ...NE or PULSE and press Set 3 Press Stop to exit Setting Date and Time Your fax machine displays the date and time and prints it on every fax you send In the event of a power failure the fax machine maintains date and time information for up to two hours All other settings remain unaffected 1 Press Function 1 2 ENTER YEAR XX 2 Enter the last two digits of the year and press Set ENTER MONTH XX 3 Ente...

Page 38: ... displays the date and time you set and displays it whenever the fax machine is standing by Setting Station ID You can store your name and fax number to be printed on all fax pages 1 Press Function 1 3 FAX 2 Enter your fax number up to 20 digits and press Set NAME 3 Use the dial pad to enter your name or company name up to 20 characters and press Set 4 Press Stop The screen returns to the date and...

Page 39: ...four times 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z Inserting Spaces If you want to enter a blank space press twice Making Corrections If you entered a letter incorrectly and want to change it press to move the cursor after the last correct letter Then press Stop the letters above and to the right of the cursor are deleted Re enter the correct text and or digits You can ...

Page 40: ...the telephone number of the sending machines or such business other entity or individual In order to program this information into your fax machine complete the steps described on pages 23 24 If you do not enter a fax number no additional information can be entered To enter a space press once between numbers and twice between characters If your Station ID has already been programmed the screen pro...

Page 41: ...s replaced the handset volume remain until you change it again VOLUME AMPLIFY ON TEMPORARY This setting is appropriate if some of the users are hearing impaired During a conversation users can press or on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume will returns to the default setting of LOW VOL AMPLIFY ON PERMANENT Choose VOL AMPLIF...

Page 42: ...ssed Hook by selecting a speaker volume level Press or to adjust the volume level The display shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again Setting the Ring Volume You can adjust the ring volume when your fax machine is idle You can select a ring volume level or press until the ring is off Press or to ...

Page 43: ...om the phone company ringing to alert you to pick up the call If you select this setting you ll need to set the Ring Delay and F T Ring Time features on the following pages If you have extension phones on the same line as the fax machine set the Ring Delay to 4 TAD This is the only setting in which you can use an external answering machine Your telephone answering device is connected to your FAX a...

Page 44: ...nging Answer Mode while in another operation the screen returns to the current operation display Setting Ring Delay The Ring Delay setting determines the number of times the fax machine rings before it answers If you have extension phones on the same line as the fax machine keep the Ring Delay default setting of 4 1 Press Function 2 1 2 Press or to select how many times the line rings before the f...

Page 45: ...r voice call If it s a fax call the machine prints the fax If it s a voice call the machine signals you with a double ring for the length of time you selected in F T Ring Time Even if the caller hangs up during the double ringing the fax machine continues for the set time Easy Receive When you use this feature you don t have to press Start when you answer a fax call and hear calling beeps Just hol...

Page 46: ...fax machine take over by using the Fax Receive Code When you press the Fax Receive Code 5 1 the fax machine starts to receive a fax If the fax machine answers a voice call and double rings for you to take over use the Telephone Answer Code 5 1 to take the call at an extension phone If you answer a call and no one is on the line assume you re receiving a fax At the fax machine phone press Start the...

Page 47: ...k to the fax machine by pressing 5 1 Changing Remote Codes Remote Codes might not work with some telephone systems The preset Fax Receive Code is 5 1 The preset Telephone Answer Code is 5 1 If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code from 5 1 to and the Telephone Answer Code from 5 1 to 9 9 9 To change Remote Codes 1 Press Function 2 4...

Page 48: ...meone polls your machine to receive a fax they pay for the call if you poll someone s fax machine to receive a fax you pay for the call Some fax machines do not respond to the polling function Setting Up Polling Receive Polling Receive is when you call another fax machine to receive a fax from it 1 Press Function 2 5 SELECT SET POLLING RX OFF 2 Press or to choose ON and press Set ENTER FAX NO PRES...

Page 49: ... inches 208 mm wide regardless of how wide the paper is Make sure you insert documents face down top edge first Adjust the paper guides to fit the width of your document Paper guides DO NOT use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT use cardboard newspaper or fabric Make sure documents written with ink are completely dry ...

Page 50: ...ying shades of gray slowest transmission time If the receiving fax machine does not have the resolution you select the transmission will fall back to the next available resolution on receiving machine Contrast If your document is very light or very dark you might want to set the contrast accordingly Use S LIGHT to send a very light document Use S DARK to send a very dark document 1 Insert the docu...

Page 51: ...ndex 4 When you hear the fax tone press Start 5 If you re using the handset hang up Automatic Transmission This is the easiest way to send a fax IMPORTANT Do not pick up the handset or press Hook 1 Insert the document face down in the feeder 2 Enter the fax number from One Touch Speed Dial Tel index or the dial pad 3 Press Start Manual and Automatic Fax Redial If you re sending a fax manually and ...

Page 52: ...f you want to select additional settings The display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 5 5 Enter the fax number you re calling 6 Press Start Delayed FAX You can use this function to send a fax up to 24 hours later 1 Insert the document in the feeder 2 Leave the document in the feeder to be scanned at the specified time 3 Press Function 3...

Page 53: ...d your fax next This way you don t have to wait for it to finish sending or receiving the other fax You can dial this fax call manually or by using Redial One Touch Speed Dial or Chain dialing When you use One Touch and Speed Dial only the memory location not the name of the person you re calling is displayed 1 Insert the documents in the feeder If necessary press Resolution to adjust resolution 2...

Page 54: ...ect additional settings The display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 6 6 Enter the fax number you re calling 7 Press Start To copy a document using multiple resolutions press Copy in Step 6 Setting Up Polling Transmit Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it 1 Pl...

Page 55: ...ithout canceling 4 Press Stop to exit Interrupting Delayed Fax and Polling Transmit Jobs You can send a fax or make a copy now even if you have the fax machine set to send a fax later or if you have it set to be polled However you cannot use automatic redial or the function mode 1 Press Function 5 2 Wait 2 seconds then remove the documents that are waiting in the feeder INSERT DOCUMENT 3 Place the...

Page 56: ...42 C H A P T E R S I X ...

Page 57: ...ch keys are not the dial pad keys They are the ten keys numbers 01 10 located to the right of the dial pad 1 Press Function 6 1 2 Press the One Touch key where you want to store a number One Touch key 01 is pre programmed for Brother Fax Back System USA only You can override it if you wish 3 Enter a number up to 20 digits and press Set If you want to enter a pause in the dialing sequence for examp...

Page 58: ...ces For example to store 9 1 201 555 1234 987 65 4321 divide the number into two parts Store the first part as a Chain type number this tells the system that the dialing sequence is not complete CHAIN 9 1 201 555 1234 The last part of the One Touch number must be stored as any of the other following three types FAX or FAX TEL or TEL 987 65 4321 Now when you dial just press the two keys one after t...

Page 59: ...ou lose electrical power numbers stored in memory will not be lost 1 Press Function 6 2 SPEED DIAL 2 Use the dial pad to enter a two digit location and press Set 01 10 FAX 255 01 15 FAX 275 05 ENTER SET 3 Enter the number you re storing up to 20 digits and press Set NAME ENTER SET 4 Use the dial pad to enter the name up to 15 characters and press Set You can use the chart on page 25 to help you en...

Page 60: ... 1 to change the number stored or press 2 to exit without making a change 2 Enter a new number and press Set If you want to erase the whole number press Stop when the cursor is to the left of the digits The letters above and to the right of the cursor are deleted If you want to change a digit use or to position the cursor under the digit you want to change then type over it 3 Follow the directions...

Page 61: ...al dialing is simply pressing all of the digits of the phone number 1 Pick up the handset OR Press Hook 2 When you hear a dial tone dial the call using the dial pad 3 If you pressed Hook when dialing a voice call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pick up the handset 4 To hang up a voice call replace ...

Page 62: ... receiving fax machine answers with fax tones Speed Dialing 1 Pick up the handset OR Press Hook 2 When you hear a dial tone press Speed Dial then press the two digit Speed Dial number 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset 4 To hang up replace the ...

Page 63: ... service Searching Telephone Index You can search for names you have stored in One Touch and Speed Dial memories Names are stored alphabetically 1 Press Tel index then enter the first letter of the name you re looking for 2 Press or to search the memory 3 When the screen displays the name you want to call pick up the handset or press Hook 4 Press Start to begin dialing 5 If you pressed Hook to dia...

Page 64: ...50 C H A P T E R E I G H T ...

Page 65: ...several telephone numbers on one phone line Each phone number has its own Distinctive Ring pattern so you know which phone number is ringing This is one way you can have a separate phone number for your fax machine Your fax machine has a Distinctive Ring function allowing you to dedicate one phone number just for receiving faxes You ll need to follow the directions below to register the new Distin...

Page 66: ...e Ring Pattern 1 If you have Voice Mail from the Telephone Company you must disconnect it now temporarily 2 Disconnect the fax machine from any TAD or external telephone answering device 3 Set the fax machine to MANUAL mode 4 Press Function 0 1 The screen displays the current setting of this feature 5 Press or to select the DISTINCTIVE SET mode and press Set DISTINCTIVE SET DISTINCTIVE OFF 6 Press...

Page 67: ... display remains on the screen when no Caller ID information was transmitted OUT OF AREA display means the call originates outside your Caller ID service area PRIVATE CALL display means the caller has intentionally blocked transmission of information Caller ID service varies with different carriers Call your local telephone company to determine the kind of service available in your area Caller ID ...

Page 68: ...ough the Caller ID Log 01 MARY HENDERSON 02 TOM HENDERSON 03 ABC COMPANY 3 When you want to see more detailed information for a displayed ID phone number and date and time call was received press Set 03 ABC COMPANY 03 9087772837 03 02 01 12 00 DIAL PRESS START 4 To continue viewing the Caller ID Log Step 2 press or OR To exit the Caller ID Log press Stop ...

Page 69: ...PRESS START 3 To begin dialing press Start 4 Begin speaking when the other party answers This feature may not be available in certain area of USA and Canada If your dialing plan does not follow the standard 1 area code 7 digit number dialing system for calling outside your area code you may experience problems returning calls automatically from the Caller ID Log Your fax machine will automatically...

Page 70: ...ss the One Touch key where you want the number to be stored OR To register the caller as a Speed Dial number press Speed Dial and use the dial pad to press the two digit location code 01 10 FAX 255 01 15 FAX 275 and press Set NAME ENTER SET If the LCD shows REGISTERED the auto dial location already has a number 4 Enter the caller s name and press Set 5 Press or to select the type of number and pre...

Page 71: ...h inch from the edge of the paper The default resolution for a single copy is Super Fine Set the resolution to PHOTO for photographs 1 Place document face down in the feeder 2 Press Copy To cancel press Stop Do NOT pull on the paper while copying is in progress 10 Making Copies ...

Page 72: ...58 C H A P T E R T E N ...

Page 73: ...sion Verification Report printed after all faxes you send 2 ALL DIAL Lists names and numbers stored in One Touch and Speed Dial memory in numerical order 3 TEL INDEX ALL DIAL list above alphabetically 4 USER SETTINGS Lists settings for INITIAL SETUP SETUP RECEIVE PRINT REPORTS and TEL SERVICE 11 Printing Reports ...

Page 74: ...ally only if there s an error during transmission If the report indicates NG send the document again If the report indicates you should check the readability of certain pages resend those pages For successful transmissions you can print the Xmit Report for the last fax by pressing Trans Verify When the feature is ON the report is printed with every fax you send 1 Press Function 7 1 2 Press or to s...

Page 75: ...rt 68 of FCC Rules On the rear panel of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to your telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJ11C An FCC compliant telephone cord wit...

Page 76: ...s soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes to its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this fax machine...

Page 77: ... the separation between the fax equipment and the receiver Connect the fax equipment on a separate circuit Consult with the dealer or an experienced radio TV technician for help Industry Canada Compliance Statement For Canada Only This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada WARNING For protection aga...

Page 78: ... are not sure of the type of power available consult with your dealer or local power company 9 This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat th...

Page 79: ...voice 16 Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions A When the power cord is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those controls that ...

Page 80: ...o make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark ...

Page 81: ...nual call our Fax Back System and follow the voice prompts to receive faxed instructions about using the system and an index of Fax Back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother Fax Back System number USA only has been preprogrammed on One Touch key 01 Brother on the World Wide Web You can find more information about Brother products from product specification shee...

Page 82: ...onal help call the Brother Fax Back System at USA 1 800 521 2846 From within Canada 1 800 681 9838 CLEAN UP SCANNER The scanner is dirty clean the white bar and the glass under the bar with isopropyl alcohol You should routinely clean the scanner to avoid this error Front cover COMM ERROR XX XX A poor quality phone line resulted in a communications error Try the call again CONNECTION FAIL You have...

Page 83: ...release lever on the print head unit and raise it 4 Gently turn the paper roll toward the front of the machine to roll out the jammed paper Recording paper 5 Use scissors to cut off the wrinkled portion of the paper 6 Plug in the power cord 7 Load the fax paper again and push the blue release lever down Close the cover DISCONNECTED The other party has disconnected during a call or fax Try calling ...

Page 84: ...OP KEY Contact Brother Customer Service at USA 1 800 284 4329 voice From within the Canada 1 800 853 6660 voice From within the Montreal 1 514 685 6464 voice NO RESPONSE BUSY The number you called does not answer or is busy You may also have reached a number not connected to a fax Check the number and call again NOT REGISTERED You ve tried accessing a One Touch or Speed Dial location with no numbe...

Page 85: ...instructions for CUTTER JAM see page 69 SCANNER ERROR Try cleaning the white bar and the glass under the bar with isopropyl alcohol If you still get a scanner error contact Brother Customer Service at USA 1 800 284 4329 From within Canada 1 800 853 6660 From within montreal 1 514 685 6464 Front cover Recording Paper Jam If something was placed in front of your fax machine during printing the recor...

Page 86: ...ouch key 01 and 05 at the same time to print an ACS Check Sheet Press One Touch key 01 and 05 at the same time to discontinue printing ACS Check Sheet Vertical Black Lines When Receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call Brother Customer Service at 1 ...

Page 87: ...ne Pulse p 23 Check all line cord connections and make sure the curled handset cord is not in the EXT jack Check power cord connection Send a manual fax by pressing Hook OR Lifting the handset and dialing the number Wait to hear fax receiving tones before pressing Start Vertical Black Lines When Sending Use your fax machine to make a copy If the copy shows the same problem the scanner area is dirt...

Page 88: ...sion Verification Report Prints Result NG There is probably temporary noise or static on the phone line Try sending the fax again If the problem continues call the Telephone Company to check your phone line Custom Features on a Single Line If you have Call Waiting Caller ID Ring Master Voice Mail an answering machine alarm system or any other custom feature on a single phone line with your fax mac...

Page 89: ...d to 2 76 inches 70 mm Printer type Line Thermal Gray scale 64 levels Dithered Display LCD 16 characters Polling types Standard Contrast control Automatic Super Light Super Dark manual setting Resolution Horizontal 203 dot inch 8 dot mm Vertical Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine Photo copy 392 line inch 15 4 line mm One Touch dial 10 Speed Dial 10 st...

Page 90: ...ng environment 41 95 F 5 35 C Power source 120V AC 50 60Hz USA Canadian Version Only Power consumption Standby under 5 watts Peak under 110 watts Dimensions 11 8 x 9 4 x 5 4 inches 299 x 240 x 137 mm Weight 6 4 lb 2 9 kg Specifications are subject to change for improvement without prior notice ...

Page 91: ...lly caused by line noise or static Contrast Setting to compensate for dark or light documents by lightening dark documents or darkening light documents Delayed Fax Sends your fax at a later time that day Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line The Brother fax machine uses the new number to simulate a dedicated fax...

Page 92: ... speed dial A preprogrammed number for easy dialing You must press the Speed dial key and then two digit code to start the dialing process Standard resolution 98 x 203 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number super fine resolution 392 x 203 dpi Best for very s...

Page 93: ...N UP SCANNER 68 CNG tones 2 Connect External Telephone 16 Connect Hand Set 9 Connect Power Cord 10 Connect TAD 14 Connect telephone line 10 Contrast 36 Copy 57 Corrections 25 Customer Service i CUTTER JAM 69 D Date and Time 23 Delayed Fax 38 Dialing Mode 23 Distinctive Ring 51 Document 35 DOCUMENT JAM 70 E Easy Receive 31 Entering Text 25 Error Messages 68 F FAX ONLY Mode 29 Fax Receive Code 32 Fa...

Page 94: ... Setting Up 40 Print a Report 60 PRINTERJAM 71 R Recording Paper 9 Remote Codes Changing 33 Repeating Letters 25 Resolution 36 Ring Delay 30 Ring Volume 28 Roll Over Phone Lines 11 S Set Up and Connections 5 Speaker Volume 28 Special Characters 25 Specifications 75 Speed Dial Changing 46 Speed Dial Storing Numbers 45 Speed Dialing 48 Standard Resolution 36 Station ID 24 Super Fine Resolution 36 T ...

Page 95: ...compatible with the power available in foreign countries Using USA or CANADA models overseas is at your own risk and will void your warranty UF0831001 Printed in Japan Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC CANADA H9B 3H6 Visit us on the Wo...

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Brother FAX 255, User Manual

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