14+ Troubleshooting Instruction
Issue
Cause
Solution
Troubleshooting Mechanics
Critical distances check
if not working/stitching
properly or making noise
Hopping foot in lowest position 0.5mm away
from needle plate
Make sure Timing is correct
See timing instructions (page 24)
Check there is a proper distance between hook
holder and hook assembly
See hook holder instructions (page 22)
Machine stitching troubleshooting
Machine Power
Cable may be loose
Check all cables and ensure they are
securely plugged in
Skipped Stitches
Machine may be improperly threaded
Check threading and make sure the
thread passes through all tensioners and
thread guides (page 11)
Hopping foot may be too close or too far from
the needle plate
Check and adjust the hopping foot gap
(page 23)
Machine may be improperly timed
Re-time the machine. See timing
instructions (page 24)
The needle may be damaged
Check the needle and replace it if
necessary (page 26)
Bobbin may be wound or threaded improperly
Check the bobbin to ensure that it is
properly wound and that it is properly
inserted into the bobbin case (page 12-
13)
Thread may have too much or too little tension
Check and re-adjust your tension (page
25)
Thread Bunches Up Or Is
Getting Wrapped Around
Hook Holder
Hook holder pressing against hook assembly
Loosen the hook holder and slide it as far
away from the hook assembly as possible
Bobbin threaded incorrectly
Check the bobbin to ensure that it is
properly inserted into the bobbin case
(page 12-13)
Machine threaded incorrectly
Check threading and make sure the
thread passes through all tensioners and
thread guides (page 11)
Bobbin case has a damaged or missing spring
Replace the bobbin case (page 12-13)
Bobbin is wound incorrectly
Check the bobbin to ensure that it is
properly wound (page 12-13)
Thread tension is not correct
Check and re-adjust your tension (page
25)
Check timing is correct
Re-time the machine. See timing
instructions (page 24)
14+ Troubleshooting Instruction
Troubleshooting
31