Home > Troubleshooting
Troubleshooting
Use this section to resolve typical problems you may encounter when using your Brother machine. You can
correct most problems yourself.
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within
that country.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
If you need additional help, go to the Brother Solutions Center at
.
First, check the following:
•
The machine's power cord is connected correctly and the machine's power is on. See the
Quick Setup Guide
.
•
All of the protective materials have been removed. See the
Quick Setup Guide
.
•
Paper is loaded correctly in the paper tray.
•
The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
•
Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see
Related Information
.
Related Information
•
Error and Maintenance Messages
•
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Summary of Contents for DCP-L5500DN
Page 17: ...Related Information Introduction to Your Brother Machine 10 ...
Page 23: ...6 Press Med 7 Press Related Information Introduction to Your Brother Machine 16 ...
Page 25: ...Related Information Introduction to Your Brother Machine 18 ...
Page 61: ...Related Information Print from Your Computer Windows Print Settings Windows 54 ...
Page 72: ... Create or Delete Your Print Profile Windows Print Settings Windows 65 ...
Page 85: ...Related Information Print from Your Computer Macintosh Print Options Macintosh 78 ...
Page 90: ... Printing Problems 83 ...
Page 190: ...Related Information Scan Using Windows Photo Gallery or Windows Fax and Scan 183 ...
Page 206: ...Related Information Scan from Your Computer Macintosh TWAIN Driver Settings Macintosh 199 ...
Page 302: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 295 ...
Page 306: ... Transfer Faxes to Your Computer 299 ...
Page 323: ...Related Information Run Brother s PC FAX Receive on Your Computer Windows 316 ...
Page 371: ...364 ...
Page 411: ...Home Security Security Lock the Machine Settings Network Security Features 404 ...
Page 429: ...Related Information Use Active Directory Authentication 422 ...
Page 482: ...Related Information Configure an IPsec Template Using Web Based Management 475 ...
Page 490: ...483 ...
Page 521: ...Related Information ControlCenter4 Windows 514 ...
Page 544: ...5 Put the paper tray firmly back in the machine Related Information Paper Jams 537 ...
Page 551: ...Related Information Paper Jams 544 ...
Page 590: ... Clean the Corona Wire Clean the Drum Unit Clean the Paper Pick up Rollers 583 ...
Page 599: ...Related Information Clean the Machine Printing Problems 592 ...
Page 692: ...Related Information Appendix 685 ...
Page 695: ...Related Information Appendix Replace Supplies 688 ...
Page 704: ...X Xmit Report Transmission Verification Report Home Glossary 697 ...