> Printing Problems
Printing Problems
Difficulties
Suggestions
No printout
Check that the correct printer driver has been installed
and selected.
Check to see if the Status Monitor or the machine's
control panel displays an error status.
Check that the machine is online:
•
Windows
®
7 and Windows Server
®
2008 R2
Click
/
Start
>
Devices and Printers
. Right-click
Brother XXX-XXXX
and click
See what's printing
.
Click
Printer
in the menu bar. Make sure
Use Printer
Offline
is not selected.
•
Windows Vista
®
and Windows Server
®
2008
Click
/
Start
>
Control Panel
>
Hardware and
Sound
>
Printers
. Right-click
Brother XXX-XXXX
.
Make sure
Use Printer Online
is not listed. If it is
listed, click this option to set the driver Online.
•
Windows
®
XP and Windows Server
®
2003
Click the
Start
>
Printers and Faxes
. Right-click
Brother XXX-XXXX
. Make sure
Use Printer Online
is
not listed. If it is listed, click this option to set the driver
Online.
•
Windows
®
8 and Windows Server
®
2012
Move your mouse to the lower right corner of your
desktop. When the menu bar appears, click
Settings
>
Control Panel
. In the
Hardware and Sound
group,
click
View devices and printers
. Right-click the
Brother XXX-XXXX
. Click
See what's printing
. If
printer driver options appear, select your printer driver.
Click
Printer
in the menu bar and make sure that
Use
Printer Offline
is not selected.
•
Windows Server
®
2012 R2
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View devices and printers
.
Right-click the
Brother XXX-XXXX
. Click
See what’s
printing
. If printer driver options appear, select your
printer driver. Click
Printer
in the menu bar and make
sure
Use Printer Offline
is not selected.
Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press
on the
control panel, and then send the print data again.
The machine is not printing or has stopped printing.
Press
.
The machine will cancel the print job and clear it from the
machine's memory. The printout may be incomplete.
Send the print data again.
The machine prints unexpectedly or it prints garbage.
The headers or footers appear when the document
displays on the screen but they do not show up when it is
printed.
There is an unprintable area on the top and bottom of the
page. Adjust the top and bottom margins in your
document to allow for this.
Press
.
545
Summary of Contents for DCP-L5500DN
Page 17: ...Related Information Introduction to Your Brother Machine 10 ...
Page 23: ...6 Press Med 7 Press Related Information Introduction to Your Brother Machine 16 ...
Page 25: ...Related Information Introduction to Your Brother Machine 18 ...
Page 61: ...Related Information Print from Your Computer Windows Print Settings Windows 54 ...
Page 72: ... Create or Delete Your Print Profile Windows Print Settings Windows 65 ...
Page 85: ...Related Information Print from Your Computer Macintosh Print Options Macintosh 78 ...
Page 90: ... Printing Problems 83 ...
Page 190: ...Related Information Scan Using Windows Photo Gallery or Windows Fax and Scan 183 ...
Page 206: ...Related Information Scan from Your Computer Macintosh TWAIN Driver Settings Macintosh 199 ...
Page 302: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 295 ...
Page 306: ... Transfer Faxes to Your Computer 299 ...
Page 323: ...Related Information Run Brother s PC FAX Receive on Your Computer Windows 316 ...
Page 371: ...364 ...
Page 411: ...Home Security Security Lock the Machine Settings Network Security Features 404 ...
Page 429: ...Related Information Use Active Directory Authentication 422 ...
Page 482: ...Related Information Configure an IPsec Template Using Web Based Management 475 ...
Page 490: ...483 ...
Page 521: ...Related Information ControlCenter4 Windows 514 ...
Page 544: ...5 Put the paper tray firmly back in the machine Related Information Paper Jams 537 ...
Page 551: ...Related Information Paper Jams 544 ...
Page 590: ... Clean the Corona Wire Clean the Drum Unit Clean the Paper Pick up Rollers 583 ...
Page 599: ...Related Information Clean the Machine Printing Problems 592 ...
Page 692: ...Related Information Appendix 685 ...
Page 695: ...Related Information Appendix Replace Supplies 688 ...
Page 704: ...X Xmit Report Transmission Verification Report Home Glossary 697 ...