Brother DCP-J925DW, Basic User'S Manual, Page: 61 / 107

Troubleshooting
53
B
Printer jam or paper jam
B
Take out the jammed paper depending on
where it is jammed in the machine.
Paper is jammed at the front of the
machine
B
If the LCD shows
Paper Jam [Front]
,
follow these steps:
a
Unplug the machine from the electrical
socket.
b
If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
c
Pull out the jammed paper (1).
d
Lift the Jam Clear flap, and remove the
jammed paper from the Disc Guide.
e
Push the paper tray firmly back into the
machine.
f
While holding the paper tray in place,
pull out the paper support until it clicks,
and then unfold the paper support flap.
Make sure you pull out the paper
support until it clicks.
g
Re-connect the power cord.
Paper is jammed at the back of the
machine
B
If the LCD shows
Paper Jam [Rear]
,
follow these steps:
a
Unplug the machine from the electrical
socket.
b
Open the Jam Clear Cover (1) at the
back of the machine.
1
1