Brother DCP-J925DW, Basic User'S Manual, Page: 55 / 107

Troubleshooting
47
B
Disc Tray hit at back
of machine
There is not enough space behind the
machine for the Disc Tray to feed. The
Disc Tray was automatically ejected
from the front of the machine. Remove the Disc Tray from the Disc
Guide.
(See
Disc Tray is jammed at the front
of the machine
uu
page 58.)
The Disc Tray has remained inside the
machine, at the back. Make sure there is enough space
behind the machine.
Lift the scanner cover. Gently push the
Disc Tray toward the back of the
machine and remove the Disc Tray.
(See
Disc Tray is jammed at the back
of the machine uu page 59.)
Document Jam
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long. (See Using the ADF uu page 22.)
(See Document jam
uu
page 52.)
Failed to detect the
original
The machine failed to detect the
original (disc or photo) when scanning. Do one of the following:

Remove any dirt from the scanner
glass.

Before scanning, choose what
type the document is (disc or
paper).

While scanning, close the scanner
cover.

Place only one sheet on the
scanner glass.

Make sure the document is placed
correctly on the scanner glass.
High Temperature
The print head is too warm. Allow the machine to cool down.
Hub is Unusable.
A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface. A Hub or USB Flash memory drive
with Hub are not supported. Unplug
the device from the USB direct
interface.
Image Too Long.
The proportions of your photo are
irregular so effects could not be
added. Choose a regularly proportioned
image.
Image Too Small.
The size of your photo is too small to
trim or enhance. Choose a larger image.
Error Message Cause Action