Brother DCP-J572DW, Reference Manual

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Error Message Action
Disconnected Try to send or receive again.
If calls are stopped repeatedly and you are using a VoIP (Voice over
IP) system, try changing the Compatibility to Basic (for VoIP).
See Related Information : Telephone Line Interference/VoIP at the end
of this section.
Document Jam The document was not inserted or fed correctly, or the document
scanned from the ADF was too long.
For more detailed information, see the Online User's Guide : Document
Jams .
DR Mode in Use (For some countries)
The machine is in Distinctive Ring mode. You cannot change the
Receive Mode from Manual to another mode.
Set Distinctive Ring to Off.
For more detailed information, see the Online User's Guide : Turn off
Distinctive Ring .
FaxAbility On The machine is in FaxAbility mode. You cannot change the Receive
Mode from Manual to another mode.
Set FaxAbility to Off.
For more detailed information, see the Online User's Guide : Turn
FaxAbility Off or On .
High Temperature After cooling the room, allow the machine to cool down to room
temperature. Try again when the machine has cooled down.
Ink Absorber Full The ink absorber box must be replaced. Contact Brother customer
service or your local Brother Authorised Service Centre to have your
machine serviced.
Ink Low One or more of the ink cartridges are near the end of their lives.
Order a new ink cartridge. You can continue printing until the LCD
displays
Replace Ink
.
For more detailed information, see the Online User's Guide : Replace
the Ink Cartridges .
• You can still scan even if the ink is low or needs to be replaced.
Jam A Inside/
Front
Repeat Jam A
Remove the jammed paper.
For more detailed information, see the Online User's Guide : Printer
Jam or Paper Jam .
Make sure the paper guides are set to the correct paper size.
Do not put more than one sheet of paper in the manual feed slot at any
one time. Wait until the LCD prompts you to load another sheet of
paper before you feed the next sheet of paper in the manual feed slot.
B
Troubleshooting
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