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For Australia Only:
Warranty & Repair - For details about warranty on your Brother Product, the details are listed on
the following link:
under Service & Support > Warranty. For warranty
service (repair) of your Brother product you will need to retain a copy of your sales docket and
contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC)
Support - For technical support for your Brother Product other than what you can resolve through
the User's Guide, please visit our website or our solutions website for FAQs/Troubleshooting,
Drivers & Software, or contact the Product Support Centre for any technical or customer
care/support enquiry.
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5pm Monday to Friday.
For New Zealand Only:
To contact Brother International (NZ) Limited for support with a Brother product please use the
following methods.
Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Outside of these hours
you can find assistance from our Auto Attendant Self Help and our Website
under Online Help.
Phone:
02 8875 6000
Fax:
02 9870 7223
Email:
Please visit
www.brother.com.au/ServiceSupport/EmailSupport.aspx
and
submit an e-mail enquiry.
Web Site:
Solutions Site:
Phone:
Premium End User
Assistance
0900 552 152
Auto Attendant Self Help
0800 652 152
Brother Recycle Assistance
0800 632 467
Fax Assistance
0800 837 822
Email Assistance
and submit a helpdesk
enquiry from Online Help
Web Assistance
under Online Help for
Frequently Asked Questions, Driver downloads, Warranty
information and Service Centres