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Cannot Detect
You installed a new ink cartridge too
quickly and the machine did not
detect it.
Take out the new ink cartridge and
reinstall it slowly and firmly until the
cartridge lever lifts.
(See Online User’s Guide.)
An ink cartridge is not installed
correctly.
A used ink cartridge was reinstalled.
Remove the used ink cartridge and
install a new one.
If you are using non Brother Original
ink, the machine may not detect the
ink cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local
Brother dealer.
The ink cartridge must be replaced.
Replace the ink cartridge with a new,
genuine Brother ink cartridge.
The new ink cartridge has an air
bubble.
Slowly turn the ink cartridge so that
the ink supply port is pointing
downward, and then reinstall the
cartridge.
The wrong Brother model ink
cartridge was installed.
Check the model numbers of the ink
cartridges and install the correct ink
cartridges. (See
Cannot Detect Ink
Volume
If you are using non Brother Original
ink, the machine may not detect the
ink volume.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local
Brother dealer.
Cannot Print
Replace ink.
One or more of the ink cartridges
have reached the end of their life. The
machine will stop all print operations.
Replace the ink cartridges.
(See Online User’s Guide.)
Current Tray Settings
This message is displayed when the
Check Paper setting to confirm the
paper type and size is enabled.
To not display this confirmation
message, set the Check Paper
setting to
Off
. (See
Data Remaining in
Memory
Print data is left in the machine's
memory.
Press
. The machine will cancel
the job and clear it from the memory.
Try to print again.
High Temperature
The room temperature is too high.
After lowering the room temperature,
allow the machine to cool down to
room temperature. Try again when
the machine has cooled down.
Hub is Unusable.
A hub or USB flash drive with hub has
been connected to the USB direct
interface.
Hubs, including USB flash drives with
built-in hubs, are not supported.
Unplug the device from the USB
direct interface.
Error Message
Cause
Action
Summary of Contents for DCP-J4120DW
Page 1: ...Basic User s Guide DCP J4120DW Version 0 UK ...
Page 8: ...vi ...