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Troubleshooting
57
B
Network Difficulties (DCP-J105)
Difficulty
Suggestions
Cannot print over the network.
Make sure that your machine is powered on and is online and in the Ready mode.
Print a Network Configuration Report (See Advanced User’s Guide:
Reports
) and
check the current Network settings printed in this list.
If you are using a wireless connection or are having Network problems
see Software and Network User’s Guide.
The network scanning feature does
not work.
(Windows
®
)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh)
Select
Other
from the
Model
drop-down list in the main screen of ControlCenter2.
In the
Device Selector
window, make sure
Network
is selected in
Connection Type
, and then click
Browse
. Reselect your network machine, and
press
OK
.
The Brother software cannot be
installed.
(Windows
®
)
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the
WLAN Report
.
Press
Menu
, and then press
a
or
b
to choose
4.Print Reports
. Press
OK
.
Press
a
or
b
to choose
3.WLAN Report
, and then press
OK
.
See Software and Network User’s Guide.
Reset the network settings.
Press
Menu
, and then press
a
or
b
to choose
3.Network
. Press
OK
. Press
a
or
b
to choose
0.Network Reset
, and then press
OK
.
See Software and Network User’s Guide.