Brother DCP-9020CDN, User Manual

Page: 95 / 163

Troubleshooting
87
B
No Toner
The toner cartridge or the toner
cartridge and drum unit
assembly is not installed
correctly. Remove the toner cartridge and drum unit
assembly for the colour indicated on the
Touchscreen. Remove the toner cartridge from
the drum unit, and reinstall the toner cartridge
back into the drum unit. Reinstall the toner
cartridge and drum unit assembly back in the
machine. If the problem continues, replace the
toner cartridge (see
Replacing the toner
cartridges on page 45).
No Tray
The paper tray is not installed
or not installed correctly. Reinstall the paper tray.
No Waste Toner
The waste toner box is not
installed correctly. Reinstall the Waste Toner Box (see Replacing
the waste toner box on page 62).
Out of Memory
The machine’s memory is full. Reduce the print resolution.
(See Software User's Guide.)
Out of Memory
Secure Print Data
is full. Press
Stop Key and
delete the
previously stored
data.
The machine’s memory is full.
Press and delete the previously stored
secure print data.
Print Unable XX
The machine has a mechanical
problem. Do one of the following:

Press and hold down to turn the
machine off, wait a few minutes, and then
turn it on again.

If the problem continues, contact Brother
customer service for support.
Registration
failed.
Registration failed. Press
OK
and try again.

Press and hold down to turn off the
machine.
Wait a few seconds, then turn it on again.
Perform the auto colour registration using
the Touchscreen (see
Auto Registration
on page 82).

Put in a new belt unit (see Replacing the
belt unit on page 58).

If the problem continues, contact Brother
customer service.
Replace Belt
It is time to replace the belt
unit. Replace the belt unit (see Replacing the belt
unit on page 58).
Error Message Cause Action