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Brother 1870N - HL B/W Laser Printer, User Manual

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Brother 1870N - HL B/W Laser Printer User Manual Download Page 150

CHAPTER 6 TROUBLESHOOTING 

 

 

6-11 

 

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JAM INSIDE 

 
 

Follow the instructions below to clear the paper jam: 
 
 
 

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 1.

 

Press the Cover Release Button, and then open the Front Cover. 

 

 

 

 

Fig. 6-7 

 
 
 

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 2.

 

Pull the Drum Unit Assembly out of the printer. Pull the Paper Cassette 
completely out of the printer.   

 
 
 

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 3.

 

Pull the jammed paper up and out of the printer. 

 

 

 

 

 

 

 

Fig. 6-8 

Summary of Contents for 1870N - HL B/W Laser Printer

Page 1: ...e er ri ie es s USER S GUIDE Please read this guide thoroughly before you use the printer You can print or view this guide from the CD ROM at any time Please keep the CD ROM in a convenient place for quick and easy reference at all times Version 0 ...

Page 2: ...stant answers to common technical questions and information about our products This is available 24 hours a day 7 days a week We can send the information to any fax machine not just the one from which you are calling Call and follow the voice prompts to receive faxed instructions on how to use the system and your index of fax back subjects In USA 1 800 521 2846 In Canada 1 800 685 5381 1 514 685 5...

Page 3: ...The following conventions are used in this User s Guide Warning Indicates warnings that must be observed to prevent possible personal injury Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer Note Indicates notes and useful tips to remember when using the printer ...

Page 4: ...al parts of the printer are extremely HOT When you open the covers of the printer never touch the shaded parts shown in the following illustrations Caution After you have just used the printer some internal parts of the printer are extremely HOT Wait for the printer to cool down before you touch the internal parts of the printer ...

Page 5: ...ent 1 6 What Kind of Paper Can I Use 1 7 Type and Size of Paper 1 7 Choose the Paper Size Media Type and so on in the Printer Driver Settings 1 9 PCL Driver 1 9 PS Driver 1 10 Macintosh Driver 1 11 Printable Area 1 13 Printing from the Paper Cassette 1 14 Printing from the Multi purpose Tray 1 17 Printing to the Face Up Output Tray Face up printing 1 20 Printing Envelopes 1 22 Printing on Labels a...

Page 6: ... 10 Paper Tab 2 11 Graphics 2 12 Device Options 2 13 Features in the PS Printer Driver Mac OS 8 6 to 9 2 Mac OS X 10 1 only 2 14 Page Setup 2 14 Layout 2 15 Specific Options 2 16 Software for Networks 2 17 Software installation for Windows Computers 2 18 Software Installation for Macintosh Computers 2 19 Apple LaserWriter 8 Driver 2 19 PostScript Printer Description Files PPDs 2 19 Automatic Emula...

Page 7: ...nu Set Back Button 3 11 Button 3 11 Set Button 3 12 Back Button 3 12 LED 3 13 DATA Orange LED 3 13 LCD Display 3 14 BACK LIGHTS 3 14 Printer Status Messages 3 15 How to Use the Control Panel 3 16 Control Panel Menus 3 18 INFORMATION 3 19 PAPER 3 20 QUALITY 3 20 SETUP 3 21 PRINT MENU 3 22 NETWORK 3 26 INTERFACE 3 27 RESET MENU 3 28 Set IP Address 3 29 About Emulation Modes 3 30 List of Factory Sett...

Page 8: ...IR 1000 4 16 Optional Font Package BS 3000 4 17 C CH HA AP PT TE ER R 5 5 R RO OU UT TI IN NE E M MA AI IN NT TE EN NA AN NC CE E Replacing the Consumables 5 1 Replacing Maintenance Parts 5 2 Toner Cartridge 5 3 TONER LOW Message 5 4 TONER EMPTY Message 5 5 Replacing the Toner Cartridge 5 5 CHANGE DRUM SOON Message 5 11 Replacing the Drum Unit 5 11 Cleaning 5 14 Cleaning the Printer Exterior 5 14 ...

Page 9: ... 6 3 Service Call Messages 6 4 Troubleshooting Paper Handling 6 5 Paper Jams and How to Clear Them 6 6 JAM TRAY1 6 7 JAM TRAY2 6 9 JAM MP TRAY 6 10 JAM INSIDE 6 11 JAM REAR 6 13 JAM DUPLEX 6 17 PAPER JAM 6 20 Improving the Print Quality 6 23 How to Print Correctly 6 29 Other Problems 6 30 For DOS Users 6 30 BR Script 3 Language 6 31 ...

Page 10: ...t Mode A 11 BR Script 3 Mode A 11 EPSON FX 850 and IBM Proprinter XL Modes A 12 Resident Fonts A 13 66 Scalable and 12 Bitmapped Fonts A 13 HP LaserJet EPSON FX 850 and IBM Proprinter XL Modes A 13 BR Script 3 Mode A 15 Symbol Sets Character Sets A 16 OCR Symbol Sets A 16 HP LaserJet Mode A 17 EPSON Mode A 18 IBM Mode A 18 Trademarks A 23 Regulations A 24 I IN ND DE EX X I I 1 1 ...

Page 11: ... TE ER R W Wh ha at t I Is s i in n t th he e C Ca ar rt to on n C Co om mp po on ne en nt ts s When you unpack the printer check to see that you have all of the following parts Fig 1 1 1 Drum Unit Assembly with Toner Cartridge 2 Documentation 3 CD ROM 4 Printer 5 AC Power Cord 6 Paper Cassette 1 2 3 6 5 4 ...

Page 12: ...ight have an incompatible pin assignment or may not be IEEE 1284 compliant Do not use a parallel cable that is longer than 3 metres 10 feet The power cord may differ slightly from this figure depending on the country where you purchased the printer When you use a USB cable make sure to use a high speed twisted cable 12Mbps and connect it to the USB connector of your PC Do not use the USB connector...

Page 13: ...IS PRINTER 1 3 G Ge en ne er ra al l V Vi ie ew w Fig 1 2 1 Control Panel 2 Cover Release Button 3 Paper Cassette 4 Multi purpose Tray 5 Extension Flap 6 Front cover 7 Multi purpose Tray Extension 8 Face Down Output Tray ...

Page 14: ...ace Cover 10 Parallel Interface Connector 11 USB Connector 12 PCB Access Plate 13 Power Switch 14 AC Power Inlet 15 Duplex Tray 16 Paper Adjustment Lever for Duplex Printing 17 Face Up Output Tray 18 Face Up Tray Extension ...

Page 15: ...r AC 220 240 V 50 60 Hz or AC 100 120 V 50 60 Hz The power cord including extensions should not exceed 5 metres 16 feet Do not share the same power circuit with other high power appliances such as an air conditioner copier shredder and so on If you cannot avoid using the printer with these appliances we recommend that you use an isolation transformer or a high frequency noise filter Use a voltage ...

Page 16: ... a blind or a heavy curtain to protect the printer from direct sunlight if you have to put the printer near a window Do not install the printer near devices that contain magnets or generate magnetic fields Do not drop bang or shake the printer Do not expose the printer to open flames or salty or corrosive gases Put the printer on a flat horizontal surface Keep the printer clean Do not install the ...

Page 17: ...lti purpose Tray Upper Paper Tray or Optional Lower Paper Tray Note Use your computer to view each selection in the following table Click on the ticks in the following table when you want to see detailed information about each selection Media Type Tray 1 MP tray Tray 2 Duplex Printing Select the Media Type from the printer driver Plain Paper Plain paper Recycled Paper Plain paper Bond Paper Bond p...

Page 18: ... 30 8 5 x 13 in 30 labels 10 250 sheets 80 g m 2 or 21 lbs We recommend the following print methods output tray for each paper media type Paper Output Media Type Face Down Face up Notes Plain Paper 60 g m 2 to 105 g m 2 16 to 28 lbs Thick Paper 105 g m 2 to 161 g m 2 28 to 43 lbs Recycled Paper Transparencies OHP films Label Envelopes Card Stock Note When you print on a double flap envelope place ...

Page 19: ...n nd d s so o o on n i in n t th he e P Pr ri in nt te er r D Dr ri iv ve er r S Se et tt ti in ng gs s Before printing choose the Paper size Media type Paper Source in the Printer Driver PCL Driver Select the Paper Size and Layout Multiple Page Select the Orientation number of Copies and Media Type Select the Paper Source ...

Page 20: ...1 10 PS Driver Select the Paper size Select the Layout and Orientation Select the Paper source and number of Copies Select the Printer features and then select the Media Type ...

Page 21: ... Page Attributes select the Paper size Orientation and Scaling In General select the number of Copies and Paper Source In Layout select the Pages per sheet Layout direction and Border Select Print on Both Sides if you want this to be a two sided document ...

Page 22: ...igned for plain paper copying Use paper that is 75 to 90 g m 2 Use neutral paper Do not use acidic or alkaline paper Use Long grain paper Use paper with a moisture content of about 5 This printer can use recycled paper that meets the DIN 19309 specification Recommended paper should have the following technical specifications Basis Wait 75 90 g m2 Thickness 80 110 micrometer Roughness Higher than 2...

Page 23: ...per that will be printed on Portrait Letter A4 1 0 17 inch 4 2 mm 4 2 mm 2 0 25 inch 6 35 mm 3 4 mm 3 0 17 inch 4 2 mm 4 2 mm 4 0 25 inch 6 35 mm 3 4 mm Fig 1 4 Landscape Letter A4 1 0 17 inch 4 2 mm 4 2 mm 2 0 2 inch 5 08 mm 5 0 mm 3 0 17 inch 4 2 mm 4 2 mm 4 0 2 inch 5 08 mm 5 0 mm Fig 1 5 ...

Page 24: ... se et tt te e 1 Pull the paper cassette completely out of the printer Fig 1 6 2 Adjust the paper guides at the right hand side and back of the paper cassette to match the paper size you want to load Make sure that the tips of the paper guides fit into the slots correctly Fig 1 7 ...

Page 25: ...ack of the Paper cassette Fig 1 8 3 Put paper into the paper cassette Make sure that the paper is flat in the cassette at all four corners and below the limit mark Fig 1 9 Note Do not put more than 250 sheets of paper 80 g m 2 or 21 lb in the cassette or the paper may jam You can load paper up to the lines on the sliding guide ...

Page 26: ...vent the paper from sliding off the Face Down Output Tray If you choose not to extend the Extension Flap we recommend that you remove paper as soon as it comes out of the printer When you print on transparencies use the Face Down Output Tray Fig 1 10 5 Choose the Paper Size Media Type Paper Source and so on from the Printer Driver ...

Page 27: ... the same paper size from within your software application as the paper in the tray If your application software does not support paper size selection in its Print menu you can change the paper size by using the paper menu on the printer control panel For more information see Chapter 3 1 Open the Multi purpose Tray Fig 1 11 2 Unfold the Multi purpose Tray Extension Fig 1 12 ...

Page 28: ...f you will be printing on paper that weighs more than 135 g m 2 36 lbs use the Face Up Output Tray Insert the leading edge of the paper first and push it gently into the tray If you use pre printed paper in the Multi purpose Tray the paper should be inserted top edge first with the printed side face up 4 Press and slide the Paper Width Adjuster on the right hand side to fit the paper Fig 1 14 ...

Page 29: ...ise paper may not be fed correctly resulting in skewed printouts or paper jams During printing the inside of the Multi purpose tray automatically rises to feed paper into the printer When you print on transparencies use the Face Down Output Tray 5 Select the MP Tray from paper source Paper source is in the Basic tab of the printer driver ...

Page 30: ...r has a straight paper path from the Paper Cassette or Multi purpose Tray to the rear of the printer Use this output method when you want to print on special media that is thick or should not be bent such as labels card stock or envelopes When you use Transparencies print to the Face Down Output Tray 1 Open the Face Up Output Tray Fig 1 15 2 Unfold the Face Up Output Tray Extension Fig 1 16 ...

Page 31: ...CHAPTER 1 ABOUT THIS PRINTER 1 21 3 Place the paper into the Paper Cassette or Multi purpose Tray 4 After the printer ejects all the printed pages remove them and close the Face Up Output Tray ...

Page 32: ...ve raised writing on them that were previously printed by a laser printer that are pre printed on the inside that cannot be arranged uniformly when put in a pile that are made of paper that weighs more than the paper weight specifications for the printer that have been badly made with edges that are not straight or consistently square or with transparent windows holes cutouts or perforations Fig 1...

Page 33: ...e in the Multi purpose Tray because paper jams and misfeeds may occur Do not print on envelopes using Duplex Printing For correct printing you must choose the same paper size from within your software application as the paper in the tray If your application software does not support paper size selection in its print menu you can change the paper size by using the paper menu on the printer control ...

Page 34: ...sion Fig 1 19 3 Open the Face Up Output Tray and pull out the extension flap Fig 1 20 4 Place envelopes with the side to be printed on face up in the Multi purpose tray so they touch the back of the tray and remain below the limit mark Fig 1 21 ...

Page 35: ...n Note When you place paper in the Multi purpose Tray note the following If you will be printing on paper that weighs more than 135 g m 2 36 lbs use the Face Up Output Tray Insert the leading edge of the paper first and push it gently into the tray The top of the paper stack must be under the guides that are on both sides of the tray The maximum thickness is 11 mm or 0 43 inch ...

Page 36: ... that neatly stacked envelopes are correctly seated in the Multi purpose Tray otherwise envelopes may not be fed correctly resulting in skewed printouts or paper jams 6 Select the driver setting as follows Paper Size Media Paper Source Envelope Size Envelopes Envelopes Thin Envelopes Thick MP tray ...

Page 37: ...anizer sheets you must fan the stack of paper well to avoid paper jams and misfeeds Do not place the punched holes of organizer sheets near the actuator paper sensor Do not use organizer sheets that are stuck together The glue on them might cause damage to the printer Do not load different types of paper at the same time in the paper cassette because this may cause paper jams or misfeeds For corre...

Page 38: ...ray 2 Unfold the Multi purpose Tray Extension When you use labels open the Face Up Output Tray When you use transparencies print to the Face Down Output Tray Fig 1 23 3 Place paper with the side to be printed on face up in the Multi purpose Tray so it touches the back of the tray and remains below the limit mark Fig 1 24 ...

Page 39: ...s use the face up output tray Insert the leading edge of the paper first and push it gently into the tray 4 Press and slide the Paper Width Adjuster on the right hand side to fit the paper Fig 1 25 5 Select the driver settings as follows To be printed on Paper Size Media Paper Source Transparencies A4 Letter Transparencies Tray 1 MP tray Labels A4 Letter Thick paper MP tray ...

Page 40: ... or Legal size plain paper 60 to 105 g m2 or 16 to 28 lb Do not use bond paper If the paper is not feeding correctly it may be curled Remove the paper and straighten it 1 Load paper into the Paper Cassette or Multi purpose Tray 2 When you use A4 or Letter size paper set the Paper Adjustment Lever for Duplex Printing to match your paper size Fig 1 26 Note If the Paper Adjustment Lever for Duplex Pr...

Page 41: ... the Properties dialog box in the printer driver Select Duplex Printing mode in the Advanced tab make sure that Use Duplex Unit has been selected and then click the OK button The printer will print on both sides of the paper automatically PCL driver PS driver ...

Page 42: ...milar to the one below 2 Click the General drop down box You will see a drop down list with the following options 3 Once on the layout page you can enable duplex by selecting the Print on Both Sides checkbox From here you have the choice to select either long or shot edge duplexing Select the option you require for your print job See the image below ...

Page 43: ...CHAPTER 1 ABOUT THIS PRINTER 1 33 From here you have the choice to select the Pages per sheet Layout direction and Border Select the option you require for your print job See the image below ...

Page 44: ... paper cassette Use A4 or Letter size plain paper 60 to 105 g m2 or 16 to 28 lb Do not use bond paper If the paper is not feeding correctly it may be curled Remove the paper and straighten it 1 Load paper into the Paper Cassette or Multi purpose Tray 2 When you use A4 or Letter size paper set the Paper Adjustment Lever for Duplex Printing to match your paper size Fig 1 27 Note If the Paper Adjustm...

Page 45: ...NTER 1 35 3 Open the Properties dialog box in the printer driver After you check the Duplex function in the Advanced tab check the Booklet Printing function Select the Duplex mode The printer will print a Booklet automatically ...

Page 46: ...te When you feed paper manually note the following If your application software supports a manual feed selection in the Print menu you can select it in that software The software command setting overrides the control panel s setting You will not have to set MANUAL FEED and MP SIZE in the PAPER mode If you use pre printed paper in the Multi purpose Tray the paper should be inserted top edge first w...

Page 47: ...e have supplied You can also download the latest printer driver from the Brother Solutions Center at http solutions brother com PCL Driver Hewlett Packard LaserJet laser printer BR Script Driver Postscript Level3 language emulation Windows 95 98 Me Windows 2000 Windows NT 4 0 Windows XP BR Script Driver PostScript Level3 language emulation Mac OS 8 6 9 2 Use the LaserWriter 8 Driver that we have s...

Page 48: ...y y You can download the latest driver or get other product information by accessing the Brother Solutions Center at http solutions brother com You can also change settings by clicking the illustration on the left side of the tab screen Basic Tab 1 Select the Paper size Multi page Orientation Copies and Media Type 2 Select the Paper Source 2 1 ...

Page 49: ...CHAPTER 2 DEIVER AND SOFTWARE 2 3 Advanced Tab Change the tab settings by pressing these icons as follows 1 Print Quality 2 Duplex Booklet Printing 3 Watermark 4 Page Setting 5 Device Options 1 2 3 4 5 ...

Page 50: ...ME users only With the Print Setting set to MANUAL you can change the Brightness Contrast Graphics mode settings and TrueType mode options Duplex Printing This printer has a Duplex Printing function as standard If you select the Duplex icon the dialogue box for duplex settings will appear There are six types of duplex options available for each orientation Booklet Printing For PCL driver Only This...

Page 51: ...ents When you use a bitmap file as a watermark you can change the size of the watermark and put it anywhere you like on the page When you use text as a watermark you can change the font darkness and angle settings Page Setting Change the print image scaling and select Mirror Reverse print options ...

Page 52: ...the following Print Function modes in this tab Job Spooling Quick Print Setup Sleep Time Status Monitor Macro s Administrator Windows 95 98 98SE ME users only Insert Command File Page Protection Print Date Time HRC TrueType Mode ...

Page 53: ... that you specify for reprinting Last Job Reprint Reprint the last job Secure Print Print the data with a password For more information about the Reprint function see REPRINT button in Chapter 3 Note If you want to prevent other people from printing your own data using the Reprint function remove the Use Reprint check mark in the Job Spooling settings ...

Page 54: ...optional devices that have been installed The available functions are reflected in the printer driver When you press Auto Detect options that are installed on the printer will be listed You can manually add or delete options Tray and other settings will match the installed options Note Auto Detect function is not available according to printer status and printer condition 3 Paper Source Setting Au...

Page 55: ...d the latest driver or get other product information by accessing the Brother Solutions Center at http solutions brother com You can see the printer driver version You can check the current driver settings You can print the Configuration page Test page and so on ...

Page 56: ...other product information by accessing the Brother Solutions Center at http solutions brother com Note The screens shown in this section are from Windows 98 The screens on on your PC vary depending on your Windows Operating System Details Tab Choose the port where your printer is connected or the path to the network printer you are using Choose the printer driver that you have installed ...

Page 57: ...CHAPTER 2 DEIVER AND SOFTWARE 2 11 Paper Tab 1 Select the Paper size Layout and Orientation 2 Select the Paper source 3 Select the Duplex function 2 1 3 ...

Page 58: ...2 12 Graphics Set the Resolution and so on ...

Page 59: ...s by clicking on the setting and then choosing a new value in the Change setting for box Toner Save Mode Sleep Mode Media Type HRC setting Job spooling You need to set the RAM Disk size first For more information see Chapter 3 2 Select the installed options from the list 2 1 ...

Page 60: ... er r M Ma ac c O OS S 8 8 6 6 t to o 9 9 2 2 M Ma ac c O OS S X X 1 10 0 1 1 o on nl ly y You can download the latest driver or get other product information by accessing the Brother Solutions Center at http solutions brother com Page Setup You can set the Paper size Orientation and Scale ...

Page 61: ...CHAPTER 2 DEIVER AND SOFTWARE 2 15 Layout Set the layout and so on ...

Page 62: ...2 16 Specific Options Set the Media Type Resolution secure printing and so on ...

Page 63: ...software can also be used to manage devices from other manufacturers whose products support the SNMP Simple Network Management Protocol Storage Manager Brother Storage Manager software can manipulate the printer forms that you may have stored in the internal flash memory You can print the fixed form document at any time from the control panel To make the fixed documents print you must first write ...

Page 64: ...e CD ROM that we have supplied as follows 1 Insert the CD ROM into the CD ROM drive The opening screen appears automatically If the screen does not appear click Start and choose Run enter the CD drive letter and type START EXE for example D START EXE 2 Select the LANGUAGE and then follow the on screen instructions The printer driver will complete the installation ...

Page 65: ...Apple LaserWriter Driver may have been installed with your system It is also available at http www apple com LaserWriter 8 versions 8 6 and 8 7 have been tested for use with this printer PostScript Printer Description Files PPDs PPDs in combination with the Apple LaserWriter 8 Driver access the printer features and allow the computer to communicate with the printer An installation program for the ...

Page 66: ...the EMULATION menu in the SETUP mode on the printer control panel For more information see Chapter 3 Note When you use the Automatic Emulation Selection note the following The EPSON or IBM emulation mode priority must be selected because the printer cannot distinguish between them Since the factory setting is EPSON emulation mode so to use the IBM emulation mode you will need to select it by using...

Page 67: ...l communications on or off by using the Parallel menu in the INTERFACE mode on the printer control panel For more information see Chapter 3 Since the Automatic Interface Selection mode has been set at the factory to ON simply connect the interface cable to the printer If a Network board Brother NC 4100h has been installed select NETWORK mode on the printer control panel If you constantly use only ...

Page 68: ...h you can operate the printer with these factory settings unchanged you can tailor the printer with user settings Please see List of Factory Settings in Chapter 3 Note Changing the user settings does not affect factory settings You cannot modify the preset factory settings The changed user settings can be restored to the factory default settings with the RESET MENU mode For more information see Ch...

Page 69: ...CHAPTER 3 CONTROL PANEL 3 1 3 3 C CH HA AP PT TE ER R 3 3 C CO ON NT TR RO OL L P PA AN NE EL L C Co on nt tr ro ol l P Pa an ne el l Fig 3 1 ...

Page 70: ... c ct t ti iio o on n n 1 Go Exit from the Control panel menu Reprint settings and Error messages Pause Continue printing 2 Job Cancel Stop and cancel the printer operation in progress 3 Reprint Set the Reprint menu Move forward and backward through menus 4 Move forward and backward through selectable options 5 Set Select the displayed menu Set the selected menus and settings 6 Back Go back one le...

Page 71: ... You can PAUSE printing with the G G Go o o button If you press the G G Go o o button again you restart the print job and clear the PAUSE During PAUSE the printer is in the off line state Note If you do not wish to print the remaining data when the printer is in PAUSE you can cancel the job by pressing the J J Jo o ob b b C C Ca a an n nc c ce e el ll button Then press the G G Go o o button to cle...

Page 72: ... the J J Jo o ob b b C C Ca a an n nc c ce e el ll button The display shows JOB CANCELLING until cancelling is completed After cancelling the job the printer returns to the READY state When the printer is in any state except receiving data or printing the display shows NO DATA and you cannot cancel the job ...

Page 73: ...e S S Se e et t t button on the Control panel to exit from the READY status and select RAMDISK SIZE in the SETUP mode 2 The default RAM size is 0MB Press the button to increase the reprint RAM size in 1MB steps Note When you increase the RAM size for secure printing the work area of the printer is decreased and printer performance will be reduced When you store data in RAM the data will be deleted...

Page 74: ... shows NO DATA STORED If you want to cancel reprinting press the J J Jo o ob b b C C Ca a an n nc c ce e el ll button If the printer does not have enough memory to spool the print job it will print only the last page Pressing the or button increases or decreases the number of copies to be reprinted You can select between COPIES 1 and COPIES 999 For more information about the settings in the printe...

Page 75: ...ep p pr r ri iin n nt t t button COPIES 1 Press until the number of copies is displayed COPIES 3 Press the S S Se e et t t or R R Re e ep p pr r ri iin n nt t t button PRINTING Note If you wait too long to continue pressing the buttons on the control panel the display exits the REPRINT menu If you want to reprint the data and have pressed the G G Go o o button the display shows PRESS SET TO PRINT ...

Page 76: ... to print the document you must use the control panel of the printer When you want to delete the spooled data you can carry out this operation on the control panel Note If there is data in the job information that cannot be displayed on the LCD the display shows You can reprint the job using the supplied printer driver For more information about the settings in the printer driver see Job Spooling ...

Page 77: ...r SECURE Press Set USER Press or to select the user name Press Set to set the user name JOB Press or to select the job Press the Set button to set the job PASS NO 0000 Input your password Press the Set button to set the password COPIES 1 Press the Set or Reprint button If you press the Go button the display shows PRESS SET TO PRINT PRINTING ...

Page 78: ... R R Re e ep p pr r ri iin n nt t t button the LCD briefly shows NO DATA STORED When You Cancel the Reprint Job Pressing the J J Jo o ob b b C C Ca a an n nc c ce e el ll button allows you to cancel the reprint job The J J Jo o ob b b C C Ca a an n nc c ce e el ll button also allows you to cancel a paused reprint job ...

Page 79: ...Button Pressing the or button allows you to scroll forward or backward through the menus and settings on the display Press or hold the button until the display shows the item you want There are two ways to input numbers You can press the or button to scroll up or down to set one number at a time or you can hold down the or button to scroll faster When you see the number you want press the S S Se e...

Page 80: ...ou to select the previous digit while inputting numbers When the leftmost digit is selected the B B Ba a ac c ck k k button allows you to go up one level in the menu When a menu or number without an asterisk S S Se e et t t button not pressed is selected the B B Ba a ac c ck k k button allows you to return to the previous menu level with the original setting unchanged Note When you press the S S S...

Page 81: ... blink to indicate the current printer status DATA Orange LED L L LE E ED D D i iin n nd d di iic c ca a at t ti iio o on n n M M Me e ea a an n ni iin n ng g g On Data remains in the printer buffer Blinking Receiving or processing data Off No remaining data ...

Page 82: ...the display shows the error message to prompt you to take action For more information about these messages see TROUBLESHOOTING in Chapter 6 B BA AC CK K L LI IG GH HT TS S Off The printer is in Sleep status Warming up Ready to print Green General Printing Red Error A problem has occurred with the printer Setting Menu Setting reprint times Orange Setting Pause ...

Page 83: ...EP In Sleep status power save mode PRINTING Printing SELF TEST Performing self diagnostics PAUSE The printer has suspended feeding forms Pressing the G G Go o o button resumes form feed NOW INITIALIZING The printer is setting up WARMING UP The printer is warming up MEMORY SIZE XX MB This printer has XX MB memory JOB CANCELLING Cancelling the job RESOLUTION ADAPT Printing with reduced resolution PR...

Page 84: ...s to READY When you press the S S Se e et t t button to select a setting an asterisk briefly appears at the end of display After that the display returns to the previous menu level If you make a change and then press the B B Ba a ac c ck k k button before you press the S S Se e et t t button the display will return to the previous menu with the original setting unchanged When you operate the S S S...

Page 85: ... the menu selections INFORMATION Press the S S Se e et t t button Press the S S Se e et t t button to enter the next level of the displayed menu PAPER Press the S S Se e et t t button to proceed to the next menu level SOURCE Press the button MP FIRST Press the S S Se e et t t button OFF Press the button ON Press the S S Se e et t t button An asterisk briefly appears at the end of the display The d...

Page 86: ...ormation about the selections available for each mode refer to the pages listed below INFORMATION For more information see page 3 19 PAPER For more information see page 3 20 QUALITY For more information see page 3 20 SETUP For more information see page 3 21 PRINT MENU For more information see page 3 22 NETWORK For more information see page 3 26 INTERFACE For more information see page 3 27 RESET ME...

Page 87: ...ile List PRINT FONTS Print the Font List and samples S S Su u ub b b S S Se e et t tt t ti iin n ng g g M M Me e en n nu u u D D De e es s sc c cr r ri iip p pt t ti iio o on n n SER NO Printer serial number ROM VER ROM firmware version only Network users ROM DATE ROM date only Network users NET VER Network firmware version NET DATE Network date VERSION RAM SIZE MB The size of memory in this print...

Page 88: ...E ANY LETTER LEGAL A4 DUPLEX OFF ON LONG BIND ON SHORT BIND QUALITY S S Se e et t tt t ti iin n ng g g M M Me e en n nu u u D D De e es s sc c cr r ri iip p pt t ti iio o on n n RESOLUTION 300 600 HQ1200 You can choose a print resolution of 300 600 or HQ1200 HRC OFF LIGHT MEDIUM DARK HRC High Resolution Control offers improved print quality of characters and graphics that conventional laser printe...

Page 89: ...ction on off LOCK PANEL PASS NO RERRINT ON OFF PAGE PROTECTION PROTECT AUTO AUTO OFF LETTER A4 OR LEGAL EMULATION AUTO EPSON AUTO IBM HP LASERJET KEEP PCL OFF ON RAMDISK SIZE 0 1 2 MB RESTART Delete the internal flash memory print data S S Su u ub b b S S Se e et t tt t ti iin n ng g g M M Me e en n nu u u D D De e es s sc c cr r ri iip p pt t ti iio o on n n SECURE FILE Select the User Name Job N...

Page 90: ... to correct the page format S S Su u ub b b S S Se e et t tt t ti iin n ng g g M M Me e en n nu u u D D De e es s sc c cr r ri iip p pt t ti iio o on n n X OFFSET 0 Move the print start position at the upper left corner of pages horizontally up to 500 left to 500 right dots in 300 dpi units PRINT POSITION Y OFFSET 0 Move the print start position at the upper left corner of pages vertically up to 5...

Page 91: ...e table AUTO LF OFF OFF ON ON CR CR LF OFF CR CR AUTO CR OFF OFF ON ON LF LF CR FF CR or VT VT CR OFF LF LF FF FF or VT VT AUTO WRAP OFF OFF ON Line feed and carriage return occurs when the printer reaches the right margin AUTO SKIP ON ON OFF Line feed and carriage return occurs when the printer position reaches the bottom margin LEFT MARGIN Set the left margin at column 0 to 126 columns at 10 cpi...

Page 92: ...CHARACTER SET PC 8 Set the symbol set or the character set TABLE PRINT Print code table AUTO LF OFF OFF ON ON CR CR LF OFF CR CR AUTO MASK OFF ON LEFT MARGIN Set the left margin at column 0 to 126 columns at 10 cpi RIGHT MARGIN Set the right margin at column 10 to 136 columns at 10 cpi TOP MARGIN Set the top margin a distance from the top edge of the paper 0 0 33 0 5 1 0 1 5 or 2 0 Factory setting...

Page 93: ...olumn 0 to 126 columns at 10 cpi RIGHT MARGIN Set the right margin at column 10 to 136 columns at 10 cpi TOP MARGIN Set the top margin a distance from the top edge of the paper 0 0 33 0 5 1 0 1 5 or 2 0 Factory setting 0 33 BOTTOM MARGIN Set the bottom margin a distance from the top edge of the paper 0 0 33 0 5 1 0 1 5 or 2 0 Factory setting 0 33 IBM PROPRINTER LINES Set the number of lines per pa...

Page 94: ...M Me e en n nu u u D D De e es s sc c cr r ri iip p pt t ti iio o on n n TCP IP ENABLE ON OFF IP ADDRESS SUBNET MASK GATEWAY IP BOOT TRIES TCP IP IP METHOD AUTO STATIC RARP BOOTP DHCP NETWARE ENABLE ON OFF NETWARE NET FRAME AUTO 8023 ENET 8022 SNAP APPLETALK ON OFF NETBEUI ON OFF DLC LLC ON OFF BANYAN ON OFF LAT ON OFF NETBIOS IP ON OFF ENET AUTO 100B FD 100B HD 10B FD 10B HD ...

Page 95: ...terface selection INPUT BUFFER Level1 5 15 Increase or decrease the input buffer capacity RESTART PRINTER When using the parallel interface S S Su u ub b b s s se e et t tt t ti iin n ng g g M M Me e en n nu u u D D De e es s sc c cr r ri iip p pt t ti iio o on n n HIGH SPEED ON OFF Turns the high speed parallel communications ON OFF PARALLEL BI DIR ON OFF ON OFF Turns the bi directional parallel ...

Page 96: ... o on n n RESET PRINTER Resets the printer and restores all printer settings including command settings to settings you have previously made with the control panel buttons FACTORY RESET Resets the printer and restores all printer settings including command settings to the factory settings See List of Factory Settings ...

Page 97: ... ADDRESS Press the S S Se e et t t button 192 0 0 192 The last digit of the number which you can change is blinking Press the or button to increase or decrease the number Press the S S Se e et t t button to go to the next number 123 0 0 192 Repeat this until you have set your IP address 123 45 67 89 Press the S S Se e et t t button to complete the IP address 123 45 67 89 An asterisk appears at the...

Page 98: ...lowing commercial manuals Adobe Systems Incorporated PostScript Language Reference Manual 2nd Edition Menlo Park Addison Wesley Publishing Company Inc 1990 Adobe Systems Incorporated PostScript Language Program Design Menlo Park Addison Wesley Publishing Company Inc 1988 Adobe Systems Incorporated PostScript Language Reference Manual Menlo Park Addison Wesley Publishing Company Inc 1985 Adobe Syst...

Page 99: ...TINGS mode INTERFACE MODE HRC SETTING PAGE PROTECTION SCALABLE FONT LOCK PANEL PAGE COUNTER and local language for display messages The COPY setting is always restored to the factory setting when the printer is turned off and on again It is not possible to reset the NETWORK settings from the Control panel If you wish to reset the print server back to its default factory settings resetting all info...

Page 100: ...g g SOURCE AUTO TRAY PRIORITY MP T1 T2 MP FIRST OFF MP SIZE ANY MANUAL FEED OFF TRAY1 SIZE ANY TRAY2 SIZE ANY DUPLEX OFF RESOLUTION 600 HRC MEDIUM TONER SAVE OFF QUALITY DENSITY 0 LANGUAGE ENGLISH LCD DENSITY 0 POWER SAVE TIME 5 MIN AUTO CONTINUE OFF LOCK PANEL OFF REPRINT ON EMULATION AUTO EPSON SETUP KEEP PCL OFF ...

Page 101: ... g g MEDIA TYPE PLAIN PAPER PAPER A4 LETTER COPIES 1 ORIENTATION PORTRAIT PRINT POSITION X OFFSET 0 Y OFFSET 0 AUTO FF TIME 5 FF SUPPRESS OFF FONT NO IO59 FONT PITCH POINT 10 00 12 00 SYMBOL CHARACTER SET PC8 AUTO LF OFF AUTO CR OFF AUTO WRAP OFF AUTO SKI ON LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN PRINT MENU HP LASER JET LINES ...

Page 102: ... 00 12 00 SYMBOL CHARACTER SET US ASCII AUTO LF OFF AUTO MASK OFF LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN EPSON FX 850 LINES FONT NO IO 59 FONT PITCH POINT 10 00 12 00 SYMBOL CHARACTER SET PC8 AUTO LF OFF AUTO CR OFF LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN IBM PROPRINTER LINES ERROR PRINT OFF PRINT MENU continued BR SCRIPT APT OFF ...

Page 103: ... r ry y y S S Se e et t tt t ti iin n ng g g TCP IP ENABLE ON IP METHOD AUTO IP ADDRESS 192 0 0 192 SUBNET MASK 0 0 0 0 GATEWAY 0 0 0 0 IP BOOT TRIES 3 TCP IP IP METHOD AUTO NETWARE ENABLE ON NETWARE NET FRAME AUTO APPLETALK ON NETBEUI ON DLC LLC ON BANYAN ON LAT ON NETBIOS IP ON NETWORK ENET AUTO ...

Page 104: ... You can increase the capabilities of the printer with these items Options Lower Tray Unit Network Board Additional Memory IrDA Interface LT 500 NC 4100h 100pin DIMM IR 1000 See Lower tray unit in this chapter See Network option in this chapter See RAM expansion in this chapter See IrDA interface in this chapter Optional Font Package BS 3000 See Optional font package in this chapter ...

Page 105: ...ional paper source It can hold a maximum of 250 sheets of paper 80 g m 2 or 21 lb Expands up to a total of 600 sheets Fig 4 1 To purchase the optional Lower Tray Unit Tray 2 consult the dealer where you purchased the printer Multi purpose Tray MP tray 100 sheets Lower Tray Unit Tray 2 250 sheets Paper cassette Tray 1 250 sheets ...

Page 106: ...lug the power cord 2 Close the Front Cover Multi purpose Tray Face Up Output Tray and Extension Flap 3 Lift the printer carefully with both hands and put it on top of the Lower Tray Unit Make sure that the alignment pins of the Lower Tray Unit are positioned into the guide holes of the underside of the printer Fig 4 2 4 To install the Lower Tray Unit refer to the instructions supplied with the Low...

Page 107: ... 4 5 After installing the Lower Tray Unit press Auto Detect in the Accessories tab of the printer driver 6 Change the Paper size Media Type and Paper resource setting in the printer driver Properties tab ...

Page 108: ...S DEC LAT and NetBEUI environments Useful utilities such as BRAdmin Professional and Network Printing software for the administrator are included For more information about Set Up see the Network User s Guide I In ns st ta al ll li in ng g t th he e N Ne et tw wo or rk k B Bo oa ar rd d 1 Turn off the printer and then unplug the power cord Disconnect the interface cable printer cable from the prin...

Page 109: ...6 3 Unscrew the two screws that secure the PCB Access Plate Remove the plate Fig 4 4 4 Remove the two screws securing the Network Board Cover Plate and remove the plate Fig 4 5 5 Unpack the Network Board ...

Page 110: ...Insert the Network Board connector into the PCB connector and then secure it with the two screws removed in Step 4 Fig 4 6 7 Re install the PCB Access Plate and then secure it with the two screws you removed in Step 3 Fig 4 7 ...

Page 111: ...4 8 8 Re install the Interface Cover Fig 4 8 9 Plug the power cord into the AC outlet and then turn on the power switch ...

Page 112: ...untry where the printer is purchased HL 1870N This printer has 32 Mbytes of standard memory and one slot for optional expansion memory The memory can be expanded up to 144 Mbytes by installing a commercially available dual in line memory modules DIMMs The standard memory installed varies depending on the country where the printer is purchased This printer uses memory modules that are 100 pins no p...

Page 113: ...lation modes 300 dpi 600 dpi HQ1200 Letter A4 Standard Standard Standard Legal Standard Standard Standard BR Script 3 mode 300 dpi 600 dpi HQ1200 Letter A4 Standard Standard Standard Legal Standard Standard Standard Duplex printing 300 dpi 600 dpi HQ1200 HP LaserJet Standard Standard 32 Mbytes BR Script 3 Standard Standard 32 Mbytes ...

Page 114: ...n modes 300 dpi 600 dpi HQ1200 Letter A4 Standard Standard Standard Legal Standard Standard Standard BR Script 3 mode 300 dpi 600 dpi HQ1200 Letter A4 Standard Standard Standard Legal Standard Standard Standard Duplex printing 300 dpi 600 dpi HQ1200 HP LaserJet Standard Standard Standard BR Script 3 Standard Standard Standard ...

Page 115: ...CHWORKS PM HP 128M BR In general DIMM must have the following specifications Type 100 pin and 32 bit output CAS Lantency 2 or 3 Clock Frequency 66MHz or more Capacity 16 32 64 Mbyte or 128 Mbyte Height 46mm 1 8 inches or less Parity NONE Dram Type SDRAM 4 Bank SDRAM can be used Note For more information consult the dealer where you purchased the printer ...

Page 116: ...ll additional memory DIMM as follows 1 Turn off the printer and then unplug the power cord from the AC outlet Disconnect the interface cable printer cable from the printer Note Be sure to turn off the power to the printer before you install or remove the DIMM 2 Remove the Interface cover by sliding it Fig 4 9 ...

Page 117: ...IMM boards can be damaged by even a small amount of static electricity Do not touch the memory chips or the board surface Wear an antistatic wrist strap when you install or remove the board If you do not have an antistatic wrist strap frequently touch the bare metal on the printer 5 As you hold the DIMM by the edges align the notches on the DIMM with the DIMM slot ...

Page 118: ... 7 Install the PCB Access Plate Secure the PCB Access Plate with the two screws Fig 4 12 8 Re install the Interface Cover 9 Reconnect the interface cable printer cable from your computer Plug the power cord into the AC outlet and then turn on the power switch 10 After you turn on the printer the current RAM disk size will appear on the LCD Check it to make sure you added the new memory correctly ...

Page 119: ...Windows Me Windows NT 4 0 Windows 2000 XP Infrared printer device Transmits and receives data up to 4 Mbits s Connects to the PC parallel port and connects to the Centronic parallel port on the printer Allows a printer to communicate with an infrared equipped portable computer Transmission range 1 cm 0 39 inch up to 100 cm 39 inch meet IrDA standard 30 degrees cone angle Selects between infrared o...

Page 120: ...PTER 4 OPTIONS 4 17 O Op pt ti io on na al l F Fo on nt t P Pa ac ck ka ag ge e B BS S 3 30 00 00 0 The optional font package BS 3000 is a CD ROM from which you can install the 136 PS3 Agfa TrueType Fonts ...

Page 121: ...e es s You need to replace the consumables regularly When the time comes to replace consumables the following messages will appear on the LCD panel Appears at intervals TONER LOW See the TONER LOW message explanation in this chapter TONER EMPTY See the TONER EMPTY message explanation in this chapter CHANGE DRUM SOON See the CHANGE DRUM SOON message explanation in this chapter ...

Page 122: ...e Parts You need to replace the maintenance parts regularly to maintain print quality When it is time to replace the parts the following messages will appear on the LCD REPLACE FUSER See Maintenance Messages in this chapter REPLACE PF KIT See Maintenance Messages in this chapter REPLACE LASER See Maintenance Messages in this chapter Accessories ...

Page 123: ... Note The amount of toner used varies according to what is printed on the page and the print density setting The more that is printed the more toner will be used If you change the print density setting for lighter or darker printing the amount of toner that is used will change more for darker printing Do not unpack the toner cartridge until immediately before you are to use it in the printer ...

Page 124: ...OW If the LCD shows this message the toner cartridge has nearly run out of toner Purchase a new toner cartridge and have it ready before you get a TONER EMPTY message To replace the toner cartridge refer to Replacing the Toner Cartridge in this chapter ...

Page 125: ... run out of toner or the toner is not evenly distributed inside the cartridge TONER EMPTY Replacing the Toner Cartridge Note To make sure you get the best print quality make sure you use quality toner cartridges If you want to buy toner cartridges contact the dealer who you bought the printer from 1 Press the Cover Release Button and then open the Front Cover Fig 5 1 ...

Page 126: ...ig 5 2 Caution We recommend that you put the Drum Unit Assembly on a piece of disposable paper or cloth in case you accidentally spill the toner To prevent damage to the printer from static electricity do not touch the electrodes shown below ...

Page 127: ...on your hands or clothes wipe or wash it off immediately with water Note Make sure you seal the toner cartridge tightly so that toner powder does not spill out of the cartridge Dispose of the used toner cartridge in accordance with local plastic waste regulations 4 Unpack the new Toner Cartridge Keeping the cartridge horizontal gently rock it from side to side five or six times Fig 5 4 ...

Page 128: ...lated for high quality printing Printing with a toner or a toner cartridge that is not made by Brother may reduce the print quality and the quality and life of the printer itself It may also cause serious damage to the performance and life of a drum unit The warranty does not cover problems caused by using other toners toner cartridges or drum units 5 Remove the protective cover Fig 5 5 Caution Pu...

Page 129: ...t may separate from the Drum Unit when you pick up the Drum Unit Assembly 7 Clean the Primary Corona Wire inside the Drum Unit by gently sliding the blue tab from right to left several times Return the tab to the Home position before you put the Drum Unit back in the printer Fig 5 7 Caution Make sure that you return the tab to the Home position before you put the Drum Unit back in the printer If y...

Page 130: ...5 10 8 Put the Drum Unit back into the printer Close the Front Cover Fig 5 8 Note We recommend that you clean the printer when you replace the Toner Cartridge See Cleaning in this chapter ...

Page 131: ...ay vary depending on the average type of print job and paper Note There are many things that affect how long the drum unit lasts for such as the temperature humidity type of paper type of toner used the number of pages in each print job and so on Under ideal conditions a drum unit will last for upto 20 000 pages The actual number of pages that your drum will print may be significantly less than th...

Page 132: ...rodes shown below 3 While pressing the Lock Lever pull the Toner Cartridge out of the Drum Unit Assembly Caution Handle the toner cartridge carefully If toner spills on your hands or clothes wipe or wash it off immediately with water Note Get rid of the used Drum Unit according to local regulations Make sure that you seal up the Drum Unit tightly so that toner powder does not spill out of the unit...

Page 133: ...idge is fitted correctly the Lock Lever is will automatically lift up Caution Make sure you fit the toner cartridge correctly or it may separate from the Drum Unit when you pick up the Drum Unit Assembly 6 Put the drum unit back in the printer 7 Reset the drum counter see the instructions supplied with the new drum unit Note Do not reset the drum counter if you are only replacing the toner cartrid...

Page 134: ...you have turned off the power switch and unplugged the power cord from the power outlet 2 Wipe dirt and dust away from the printer exterior with a damp cloth and allow the printer to dry completely before turning the power on again Note Use water or neutral detergents for cleaning Cleaning with volatile liquids such as thinner or benzene will damage the surface of the printer Do not use cleaning m...

Page 135: ...power switch and unplugged the power cord from the outlet 2 Press the Cover Release Button and then open the Front Cover 3 Pull the Drum Unit Assembly out of the printer Caution Handle the drum unit carefully since it contains toner If toner spills on your hands or cloths wipe or wash it off immediately with water Note We recommend that you put the drum unit on a piece of disposable paper or cloth...

Page 136: ...extremely HOT When you open the covers of the printer never touch the shaded parts shown in the following illustrations Caution Do not touch the scanner window with your fingers Do not wipe the scanner window with isopropyl alcohol 5 Put the drum unit back into the printer Close the Front Cover 6 Plug in the power cord and then turn on the power switch ...

Page 137: ...y on a piece of disposable paper or cloth in case you accidentally spill the toner To prevent damage to the printer from static electricity do not touch the electrodes shown below 3 Clean the Primary Corona Wire inside the drum unit by gently sliding the blue tab from right to left several times Return the tab to the Home position before putting the drum unit back into the printer Fig 5 10 Home Po...

Page 138: ...5 18 Caution Be sure to position the tab to the Home position or printed pages will have a thick vertical stripe 4 Put the drum unit back into the printer 5 Close the Front Cover ...

Page 139: ...te Life To Purchase Replacement REPLACE FUSER Fixing unit 80 000 pages 1 Call Customer Support REPLACE PF KIT1 Paper feeding kit 50 000 pages 1 Call Customer Support REPLACE PF KIT2 Paper feeding kit 50 000 pages 1 Call Customer Support REPLACE LASER Scanner unit 200 000 pages 1 Call Customer Support 1 At 5 print coverage A4 Letter size The actual number of printed pages may vary depending on the ...

Page 140: ...the indicated area See Paper Jams and How to Clear Them MANUAL FEED Load the correct size of paper on the Multi purpose Tray and then press the G G Go o o button BUFFER ERROR Check the Interface setting STORAGE FULL Delete unnecessary macros or fonts DOWNLOAD FULL Add the optional memory See Installing Additional Memory in Chapter 4 FONT FULL Add the optional memory See Installing Additional Memor...

Page 141: ...RROR DX Specify the printable paper size NO DX TRAY Install the Duplex Tray correctly DX LEVER ERROR Set Paper Adjustment Lever for duplex printing NO TRAY1 Install the standard paper cassette Tray 1 into the printer CLEAN DRUM UNIT Clean the corona wire See Cleaning the Corona Wire in Chapter 5 SIZE MISMATCH 1 Put in the correct size of paper 2 Select the correct size of paper on the Control Pane...

Page 142: ... o on n n CHANGE DRUM SOON The drum unit is almost at the end of its life Prepare a new drum unit See CHANGE DRUM SOON Message in Chapter 5 TONER LOW Prepare a new Toner Cartridge See TONER LOW Message in Chapter 5 REPLACE PF KIT1 2 See Maintenance Messages in Chapter 5 REPLACE FUSER KIT See Maintenance Messages in Chapter 5 REPLACE LASER KIT See Maintenance Messages in Chapter 5 ...

Page 143: ...g ge es s When any of the following messages appear on the LCD turn the printer Off wait 5 seconds and then turn the printer On again If this does not clear the problem consult your dealer or an authorised Brother service representative ERROR SERVICE CALL ...

Page 144: ... in firmly Make sure that the MANUAL FEED ON STOP is not selected on the control panel The printer does not load envelopes The printer can load envelopes from the Multi purpose Tray Your application software must be set up correctly to print on the envelope size you are using This is usually done in the page setup or document setup menu of your software Please see your software application manual ...

Page 145: ...the locations of the jammed paper JAM TRAY1 JAM INSIDE JAM TRAY2 JAM REAR JAM MP TRAY JAM DUPLEX PAPER JAM If you see the PAPER JAM error message there are several possible places that the paper could have jammed See the PAPER JAM section in this chapter for more information Find the location of the jammed paper and follow the instructions to remove it After you have followed the instructions the ...

Page 146: ...LESHOOTING 6 7 J JA AM M T TR RA AY Y1 1 JAM TRAY1 Follow the instructions below to clear a paper jam 1 Pull the Paper Cassette completely out of the printer Fig 6 1 2 Pull the jammed paper out of the printer Fig 6 2 ...

Page 147: ... 8 3 Put the paper cassette back into the printer Caution Do not pull out the standard Paper Cassette Tray 1 while paper is being fed from the Optional Lower Paper Cassette as this will cause a paper jam ...

Page 148: ...2 JAM TRAY2 Follow the instructions below to clear the paper jam 1 Pull the lower paper cassette completely out of the printer Fig 6 3 2 Using both hands pull the jammed paper out of the printer Fig 6 4 3 Put the lower paper cassette back into the printer ...

Page 149: ... M MP P T TR RA AY Y JAM MP TRAY Follow the instructions below to clear a paper jam 1 Remove the jammed paper from the Multi purpose Tray Fig 6 5 2 Put all the paper back into the Multi purpose Tray correctly Fig 6 6 ...

Page 150: ... the instructions below to clear the paper jam 1 Press the Cover Release Button and then open the Front Cover Fig 6 7 2 Pull the Drum Unit Assembly out of the printer Pull the Paper Cassette completely out of the printer 3 Pull the jammed paper up and out of the printer Fig 6 8 ...

Page 151: ...ge has a stain print several pages before restarting your print job Remove the jammed paper carefully so you don t spread toner Take care not to stain your hands and clothes with toner Immediately wash toner stains with cold water Never touch the transfer roller 4 Put the drum unit and Paper Cassette back into the printer Close the Front Cover Fig 6 9 ...

Page 152: ...Release Button and then open the Front Cover 2 Pull the Drum Unit Assembly out of the printer Caution We recommend that you put the Drum Unit Assembly on a piece of disposable paper or cloth so you don t accidentally spill the toner To prevent damage to the printer caused by static electricity do not touch the electrodes shown below ...

Page 153: ...6 14 3 Pull the jammed paper out of the printer Fig 6 10 If the paper jam can be cleared go to Step 7 4 Open the Face Up Output Tray Fig 6 11 ...

Page 154: ...al parts of the printer are extremely hot Wait for the printer to cool down before you touch the internal parts of the printer 5 Open the Jam Clear Cover Pull the jammed paper out of the fuser unit Fig 6 12 6 Close the Jam Clear Cover Close the Face Up Output Tray Fig 6 13 Jam Clear Cover ...

Page 155: ...6 16 7 Put the drum unit back into the printer 8 Close the Front Cover ...

Page 156: ... 6 TROUBLESHOOTING 6 17 J JA AM M D DU UP PL LE EX X JAM DUPLEX Follow the instructions below to clear a paper jam 1 Open the Face Up Output Tray Fig 6 14 2 Pull the jammed paper out of the fuser unit Fig 6 15 ...

Page 157: ... Close the Face Up Output Tray If the paper jam cannot be cleared go to the next step 4 Pull the Duplex Tray and Paper Cassette out of the printer Fig 6 16 5 Pull the jammed paper out of the printer Fig 6 17 ...

Page 158: ...f you remove a sheet of paper from the Face Down Output Tray after only one side has printed The paper sizes you can use for the Duplex Printing function are A4 Letter and Legal If the Paper Adjustment Lever for Duplex Printing is not set correctly for the paper size paper jams may occur and the printing will be out of position on the page ...

Page 159: ... JA AM M PAPER JAM Follow the instructions below to clear a paper jam 1 Pull the Paper Cassette completely out of the printer 2 Pull the jammed paper out of the printer Fig 6 19 If the paper jam can be cleared go to Step 10 ...

Page 160: ...r Release Button and then open the Front Cover Fig 6 20 4 Pull the drum unit completely out of the printer Pull the jammed paper up and out of the printer Fig 6 21 If the paper jam can be cleared go to Step 8 5 Open the Face Up Output Tray Fig 6 22 ...

Page 161: ...ll the jammed paper out of the fuser unit Fig 6 23 7 Close the Jam Clear Cover Close the Face Up Output Tray 8 Put the drum unit back into the printer 9 Close the Front Cover 10 Put the Paper Cassette back in the printer Jam Clear Cover ...

Page 162: ...3 ABCDEFGH abcdefghijk A B C D abcde 0 1 2 3 4 Gray Background Make sure you use paper that meets our recommended specifications See Recommended Paper in Chapter 1 Check the printer s environment high temperature and high humidity can increase the amount of background shading See Positioning the Printer in Chapter 1 Use a new Toner Cartridge See Replacing the Toner Cartridge in Chapter 5 Ghost Mak...

Page 163: ...Chapter 5 The fixing unit may be smudged Call Customer Support Hollow Print Make sure you use paper that meets our specifications See What Kind of Paper Can I Use in Chapter 1 Chose the Thick Paper Mode in the printer driver or use thinner paper than you are currently using Check the printer s environment because conditions such as high humidity may cause this problem See Positioning the Printer i...

Page 164: ...blem is not sorted out after printing a few pages there may be glue on the drum surface Clean the drum unit as follows 1 Position the print sample in front of the drum unit and find the exact position of the image fault Fig 6 31 2 Turn the drum unit gear by hand while looking at the surface of the drum Fig 6 32 3 When you have found the mark on the drum that matches the print sample wipe the surfa...

Page 165: ...text and graphics at intervals of 94 mm 3 7 in 94 mm 3 7 in 94 mm 3 7 in Printed pages have black spots at intervals of 94 mm 3 7 in Caution Do not try to clean the surface of the drum with anything sharp such as a ballpoint pen The drum unit may be damaged Put in a new drum unit See Replacing the drum unit in Chapter 5 ...

Page 166: ... use paper that meets our specifications Rough or thick paper can cause the problem See What Kind of Paper Can I Use in Chapter 1 Make sure you chose the appropriate media type in the printer driver The problem may disappear by itself Try printing a few pages to clear this problem especially if you have not used the printer for a long time The drum unit may be damaged Put in a new drum unit See Re...

Page 167: ...rom the Paper Cassette in Chapter 1 If you are using the Multi purpose Tray see Printing from the Multi purpose Tray in Chapter 1 The Paper Cassette may be too full See Printing from the Paper Cassette in Chapter 1 Check the paper type and quality See What Kind of Paper Can I Use in Chapter 1 Curl or Wave Check the paper type and quality High temperatures and humidity will cause paper to curl See ...

Page 168: ...nced tab in the printer driver The DL size of envelopes that have been creased after they were printed Put in new DL size envelopes sideways and print again Refer to Printing Envelopes in Chapter 1 The printer cannot print full pages of a document An error message PRINT OVERRUN occurs Press the Go button to print the data that is left in the printer If this does not clear the error reduce the comp...

Page 169: ...There was an error writing to LPT1 or BRUSB for the printer error message occurs on your PC Check that the printer cable is not damaged or broken If you have an interface switching device make sure that the correct printer is selected F Fo or r D DO OS S U Us se er rs s Problem Recommendation Unable to print from application software Check that the DOS application software interface settings match...

Page 170: ...f the Error is LIMITCHECK add the optional memory See Installing Additional Memory in Chapter 4 The print speed slows down Add the optional memory See Installing Additional Memory in Chapter 4 The printer cannot print EPS data You need the following settings to print this type of data 1 Select the printer you use in the Printer folder 2 Press the Advanced button on the PostScript tab 3 Select the ...

Page 171: ...ectrophotographic Letter 19 ppm Normal A4 18 ppm Print Speed Duplex Printing Up to 8 5 ppm First Print Time Less than 12 sec 1 HQ1200 2 3 600 dpi Windows 95 98 Me Windows NT 4 0 Windows 2000 Windows XP 300 dpi DOS 600 dpi HQ1200 2 3 600 dpi Mac OS 8 6 to 9 2 Mac OS X 10 1 300 dpi HRC 4 For 300 600 dpi APT 5 Yes Windows only ...

Page 172: ...10 100 Base TX NC 4100h HL 1850 10 100 Base TX NC 4100h IrDA IR 1000 Option HL 1870N IrDA IR 1000 Network Connectivity Interface 10 100 Base TX option for HL 1850 standard for HL 1870N Protocol TCP IP EtherTalk IPX SPX DEC LAT Banyan VINES NetBEUI DLC LLC Management Tool BRAdmin Professional 6 Web Based Management 7 Emulation PCL6 BR Script 3 8 IBM Proprinter XL Epson FX 850 Resident Fonts PCL 66 ...

Page 173: ... Go Job Cancel Reprint Set Back and 2 scroll buttons PRINTER DRIVER FUNCTIONS Page Layout N up Printing 2 4 9 16 25 in 1 page Poster Printing 1 in 4 9 16 25 Watermark Printing Yes Booklet Printing Yes Other Quick Print Setup 14 SUPPLIES Toner Up to 6 500 A4 LTR pages 5 coverage Drum Up to 20 000 A4 LTR pages 1 page job DIMENSIONS WEIGHTS Dimensions 425 W x 424 D x 275 H mm 16 7 x 16 7 x 10 8 HL 18...

Page 174: ... while printing at full engine speed 3 On BR Script driver PPD file with Mac OS 8 or later 4 High Resolution Control 5 Advanced Photoscale Technology 6 Original Windows utility for print server management 7 Printer and print server management through Web Browser 8 PostScript 3 language emulation 9 Code39 Interleaved 2 of 5 EAN 8 EAN 13 UPC A UPC E EAN 128 Codabar FIM US PostNet ISBN Code128 10 Tot...

Page 175: ...oads paper from the installed Multi purpose Tray Upper Paper Tray or the Optional Lower Paper Tray Media Type Tray 1 MP Tray Tray 2 Duplex Printing Select the Media Type in the Printer Driver Plain Paper Plain paper Recycled Paper Plain paper Bond Paper Bond paper Thick Paper Thick paper or Thicker paper Transparencies Transparencies Label Plain paper Envelopes Envelopes Envelopes Thin Envelopes T...

Page 176: ...etter Legal 8 5 x 13 in B5 JIS B5 ISO Executive A5 A6 B6 Width 70 to 216 mm 2 75 to 8 5 in Length 116 to 356 mm 4 57 to 14 0 in A4 Letter Legal B5 JIS B5 ISO Executive A5 A4 Letter Legal Capacity 250 sheets 80 g m 2 or 21 lbs 100 sheets 80 g m 2 or 21 lbs Legal 30 8 5 x 13 in 30 labels 10 250 sheets 80 g m 2 or 21 lbs ...

Page 177: ... up Notes Plain Paper 60 g m 2 to 105 g m 2 16 to 28 lbs Thick Paper 105 g m 2 to 161 g m 2 28 to 43 lbs Recycled Paper Transparencies OHP films Label Envelopes Card Stock You can select the priority of the paper source by using the Paper menu on the printer control panel For more information about the paper settings see Chapter 3 ...

Page 178: ...e package to see whether it is suitable for laser printers You must use paper that is suitable for laser printers Basis Weight The basis weight of the paper for general use varies in different countries We recommend that you use paper that weighs 75 g m2 to 90 g m2 20 to 24 lb although this printer is able to cope with thinner or thicker paper than these weights Unit Europe USA g m 2 80 to 90 75 t...

Page 179: ...ly the opening side of the ream of paper package is the print side Follow any indication of the print side on the paper package Typically the paper side is indicated with an arrow Moisture Content Moisture content is the amount of water left in the paper after it has been made It is one of the important characteristics of the paper This can change greatly depending on where the paper is stored alt...

Page 180: ... 5 x 14 in Executive 7 25 x 10 5 in A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm B6 ISO 125 x 176 mm B5 ISO 176 x 250 mm Envelope Monarch 3 875 x 7 5 in Envelope 9 3 875 x 8 9 in Envelope 10 4 12 x 9 5 in Envelope 11 4 5 x 10 375 in Envelope DL 110 x 220 mm Envelope C5 162 x 229 mm Envelope C6 114 x 162 mm Envelope B5 176 x 250 mm Envelope B6 176 x 125 mm ...

Page 181: ...cs on the pages Average users will not need extensive knowledge of the PostScript language However if you want to obtain technical information about PostScript commands see the following commercial manuals Adobe Systems Incorporated PostScript Language Reference Manual 2nd Edition Menlo Park Addison Wesley Publishing Company Inc 1990 Adobe Systems Incorporated PostScript Language Program Design Me...

Page 182: ... 850 and IBM Proprinter XL modes are the emulation modes this printer uses to emulate the industry standard dot matrix printers of their respective manufacturer Since most applications support these printers you do not have to be concerned about compatibility ...

Page 183: ...onts Intellifont compatible fonts Alaska Extrabold Antique Oakland Oblique Bold Brougham Oblique Bold BoldOblique Cleveland Condensed Connecticut Guatemala Antique Italic Bold BoldItalic Letter Gothic Oblique Bold Maryland Oklahoma Oblique Bold BoldOblique PC Brussels Light LightItalic Demi DemiItalic PC Tennessee Roman Italic Bold BoldItalic Utah Oblique Bold BoldOblique Utah Condensed Oblique Bo...

Page 184: ...DemiOblique Calgary MediumItalic Copenhagen Roman Italic Bold BoldItalic Portugal Roman Italic Bold BoldItalic Original Fonts Bermuda Script Germany San Diego US Roman Bitmapped Fonts Portrait and Landscape LetterGothic16 66 Medium Italic Bold BoldItalic OCR A OCR B ...

Page 185: ...lgary MediumItalic Cleveland Condensed Connecticut Copenhagen Roman Italic Bold BoldItalic Germany Guatemala Antique Italic Bold BoldItalic Helsinki Oblique Bold BoldOblique Helsinki Narrow Oblique Bold BoldOblique Letter Gothic Oblique Bold Maryland Oklahoma Oblique Bold Bold Oblique Portugal Roman Italic Bold BoldItalic San Diego Tennessee Roman Italic Bold BoldItalic US Roman Utah Oblique Bold ...

Page 186: ...Sy ym mb bo ol l S Se et ts s C Ch ha ar ra ac ct te er r S Se et ts s O OC CR R S Sy ym mb bo ol l S Se et ts s When the OCR A or OCR B font is selected its corresponding symbol set is always used OCR A OCR B ...

Page 187: ...K ISO15 Italian OI ISO16 Portuguese 4S ISO17 Spanish 2S ISO21 German 1G ISO25 French OF ISO57 Chinese 2K ISO60 Norwegian1 OD ISO61 Norwegian2 1D ISO69 French 1F ISO84 Portuguese 5S ISO85 Spanish 6S HP German OG HP Spanish 1S ABICOMP Brazil Portugal 13P ABICOMP International 14P PC 853 Latin3 Turkish 18U PC 857 Latin5 Turkish 16U PC 858 Multilingual Euro 13U PC 860 Portugal 20U PC 861 Iceland 21U P...

Page 188: ...ish Japanese Norwegian Danish II UK ASCII II French II Dutch South African I IB BM M M Mo od de e PC 8 PC 8 D N PC 850 PC 852 PC 860 PC 863 PC 865 PC 8 Turkish Note If you want to know the characters that are available in each symbol character set you can see them in the TABLE PRINT menu in PRINT MENU mode for each emulation For more information see Chapter 3 ...

Page 189: ...APPENDIX A 19 HP LaserJet 6P ...

Page 190: ...characters available only in the corresponding character set The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set For other characters see the Roman 8 character set ...

Page 191: ...APPENDIX A 21 HP LaserJet IIP 6P EPSON FX 850 IBM Proprinter XL EPSON FX 850 ...

Page 192: ...haracters available only in the corresponding character set The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set For other characters see the US ASCII character set ...

Page 193: ...International Business Machines Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows is a registered trademark of Microsoft Corporation in the U S and other countries ENERGY STAR is a U S registered mark All other brand and product names mentioned in this User s Guide are registered Compilation and Publication Notice This guide has been published under the su...

Page 194: ... 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a par...

Page 195: ...GY STAR Program is to promote the development and popularization of energy efficient office equipments As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficiency Laser Safety For 100 120 V Model Only This printer is certified as a Class I laser product under the U S Department of Health and Human Services DHHS Radiation ...

Page 196: ...ducts marketed in the United States MANUFACTURED Brother Corporation Asia Ltd Brother Buji Nan Ling Factory Gold Garden Ind Nan Ling Village Buji Rong Gang Shenzhen CHINA This product complies with FDA radiation performance standards 21 CFR Subchapter J MANUFACTURED BROTHER INDUSTRIES LTD 15 1 Naeshiro cho Mizuho ku Nagoya 467 8561 Japan This product complies with FDA radiation performance standar...

Page 197: ...formance of procedures other than those specified in this manual may result in hazardous radiation exposure Internal Laser Radiation Max Radiation Power 5mW Wave Length 760 810 nm Laser Class Class IIIb Accordance with 21 CFR Part 1040 10 Class 3B Accordance with IEC60825 For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Varoitus Laitteen käyttäminen muulla kuin tässä käyttöohjeessa...

Page 198: ...erly grounded through normal household wiring Extension cords used with the equipment must be three pin plug type and correctly wired to provide proper grounding Incorrectly wired extension cords may cause personal injury and equipment damage The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if...

Page 199: ... an appropriate three pin plug If the replacement plug is intended to take a fuse then fit a fuse with the same rating as the original If a moulded plug is severed from the power cord then it should be destroyed because a plug with cut wires is dangerous if plugged into a live socket outlet Do not leave it where a child might find it In the event of replacing the plug fuse fit a fuse approved by A...

Page 200: ...pulled out of the plug the green and yellow wire will be the last to disconnect Remove a short section of the coloured insulation to expose the wires The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol or coloured green or green and yellow The wire which is coloured blue must be connected to the terminal...

Page 201: ...del Number HL 18 are in conformity with provisions of the Directives applied Low Voltage Directive 73 23 EEC as amended by 93 68 EEC and the Electromagnetic Compatibility Directive 89 336 EEC as amended by 91 263 EEC and 92 31 EEC and 93 68 EEC Standards applied Harmonized Safety EN60950 1992 Al 1993 A2 1993 A3 1995 A4 1997 A11 1997 EMC EN55022 1998 Class B EN55024 1998 EN61000 3 2 1995 A1 1998 A2...

Page 202: ...racter sets A 16 components 1 1 consumables 5 1 control panel 3 1 corona wire 5 17 D data lamp 3 13 Device Options 2 6 drum unit 5 2 5 11 drum unit assembly 1 1 duplex 2 4 duplex printing 1 30 duplex tray 1 4 E emulation mode 3 30 A 11 envelopes 1 22 environment 1 6 EPSON FX 850 3 24 EPSON FX 850 mode 3 31 A 12 error messages 6 1 extension flap 1 3 F face up output tray 1 4 face up printing 1 20 f...

Page 203: ...twork mode 3 26 O options 4 1 P panel setting 3 18 paper mode 3 32 paper adjustment lever for duplex printing 1 4 paper cassette 1 1 1 3 1 14 paper feeding kit 5 19 paper jam 6 6 parallel cable 1 2 parallel interface connector 1 4 PCB access plate 1 4 PCL6 2 1 power supply 1 5 power switch 1 4 PPD 2 19 primary corona wire 5 17 print media 1 7 1 9 A 5 print menu 3 33 print menu mode 3 22 print qual...

Page 204: ...le font A 13 scanner unit 5 19 scanner window 5 16 secure data 3 8 service call message 6 4 Set button 3 12 setup mode 3 21 Storage Manager 2 17 switch 3 2 symbol set A 16 T TCP IP 3 26 toner cartridge 5 2 5 3 TONER LOW 5 4 transparencies 1 27 U USB connector 1 4 W watermark 2 5 ...

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