Bronkhorst®
Instruction Manual ES-FLOW™
9.17.116B
48
6
Removal and return instructions
When returning materials, always clearly describe the problem, and, if possible, the work to be done, in a covering letter.
Instrument handling:
1. Purge all gas and/or liquid lines
2. If toxic or dangerous fluids have been used, the instrument must be cleaned before shipping
3. Disconnect all external cabling and tubing and remove the instrument from the process line
4. If applicable, secure movable parts with appropriate transport safety materials, to prevent damage during
transportation
5. The instrument must be at ambient temperature before packaging
6. Insert the instrument into a plastic bag and seal the bag
7. Place the bag in an appropriate shipping container; if possible, use the original packaging box
Add documentation:
·
Reason of return
·
Failure symptoms
·
Contaminated condition
·
Declaration on decontamination
It is absolutely required to notify the factory if toxic or dangerous fluids have been in contact with the device!
This is to enable the factory to take sufficient precautionary measures to safeguard the staff in their repair department.
All instruments must be dispatched with a completely filled in 'Declaration on decontamination'. Instruments without this
declaration will not be accepted.
A 'Declaration on decontamination' form (document no 9.17.032) can be downloaded from
http://www.bronkhorst.com/en/downloads
.
Important:
Clearly note, on top of the package, the customs clearance number of Bronkhorst High-Tech B.V., namely:
NL801989978B01
(only if applicable, otherwise contact your distributor for local arrangements.)
