BRONKHORST®
9.17.061
EL-FLOW
Base
Series Mass Flow Controllers
Page 39
6
Removal and Return Instructions
Instrument handlings:
Purge gas lines
Remove instrument from line
Insert the instrument into a plastic bag and seal the bag
Place the bag in a appropriate shipping container
Add documentation:
Reason of return
Failure symptoms
Contaminated condition
Declaration on
Contamination form: 9.17.032
When returning material, always describe the problem and if possible the work to be done, in a covering
letter.
It is absolutely required to notify the factory if toxic or dangerous fluids have been metered with the
instrument!
This to enable the factory to take sufficient precautionary measures to safeguard the staff in their repair
department. Take proper care of packing, if possible use the original packing box; seal instrument in
plastic
etc.
All instruments must be dispatched with a completely filled in 'declaration on contamination form'.
Instruments without this declaration will not be accepted.
Note:
If the instruments have been used with toxic or dangerous fluids the customer should pre-clean the
instrument.
Important:
Clearly note, on top of the package, the customer clearance number of Bronkhorst High-Tech B.V.,
namely:
NL801989978B01
If applicable, otherwise contact your distributor for local arrangements.
The declaration on contamination form is available at the Bronkhorst download site:
http://www.bronkhorst.com/en/downloads/
