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23

Problem

Possible Cause(s)

Solution(s)

Low water flow or 
spray pressure

1. Clogged filter

2. Water supply valve not 

opened fully

3. Nozzle is dirty

4. External bidet filter

5. Pressure settings

1. Remove, clean, and reinstall mesh filter  

(see maintenance section on page 21).

2. Check that the water supply valve at wall is  

fully open.

3. Clean the nozzle (see page 20).

4. If you have an external bidet filter, check and 

replace if necessary.

5a. Increase the water pressure settings.

5b. Check if connection hose is bent.

Water Temperature 
is low

1. Water comes out cold

2. Water comes out lukewarm

3. Water starts out hot but  

decreases in temperature

1a. The Water temperature level is turned off or set to 

Low. Adjust temperature on control panel.

1b. Turn off High-Efficiency Eco Mode.

2. Turn off Standard Eco Mode.

3. Warm water can be used for about 90 seconds at 

the Medium setting. Stop all wash functions to allow 
the heater to warm the water.

Wash features do not 
work or fail to spray

1. Not activating Seat Sensor

1a. Adjust sitting position to fully cover the Seat Sensor. 

1b. Override the Seat Sensor (see page 17).

Water (wash spray) 
not heated

1. Water temperature set to off

2. Resettable fuse blown

3. Eco Mode set to  

High-Efficiency

1. Make sure that the Water temperature setting is on.

2. The bimetal resettable fuse may blow if the 

temperature exceeds over the normal level. The 
bidet will not work and show an error message until 
the bidet cools down.

 
3. Turn Eco Mode off or change setting to Standard 

Eco Mode. 

Water flows before  
or after use

1. Water coming from nozzle

1a. The water that comes out between the nozzle 

before or after a wash cycle is the self-clean cycle 
and is not a malfunction.

1b. Residual water may drip into the bowl for several 

seconds after a wash cycle or self-clean cycle, and 
is not a malfunction.

  

TECHNICAL INFORMATION 

Troubleshooting

Summary of Contents for SWASH BL67

Page 1: ...Owner s Manual ADVANCED BIDET SEAT SWASH BL67 EM417 ...

Page 2: ...09 09 10 11 13 PRODUCT INSTALLATION Installation Parts Before Installation Swash Installation External Bidet Filter Installation 14 14 16 17 OPERATING THE SWASH BL67 EM417 Control Panel Using the BL67 EM417 Special Mode Operations TECHNICAL INFO TRANSLATIONS 19 PRODUCT SPECIFICATIONS 20 20 20 21 21 MAINTENANCE Seat Cleaning Removal Nozzle Cleaning Cleaning the Mesh Filter Product Storage 22 TROUBL...

Page 3: ...parts Remove any dust or water from the power plug prior to plugging in Do not plug the product into an electrical outlet or power strip that is being used by too many other products Use an electrical outlet adequate for the wattage of the product rated for a minimum of 15 amps If the power cord is damaged do not attempt to repair modify or replace the cord yourself Contact the Brondell Service Ce...

Page 4: ... not use the product in locations exposed to excessive moisture and do not splash water onto the product While cleaning the bathroom pull the power plug out of the electrical outlet and exercise caution to ensure that water or cleaning supplies do not splash onto the bidet Failure to do so may result in electric shock or fire If foreign material enters the product pull the power plug out of the el...

Page 5: ...have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance Never operate this product if it has a damaged cord or plug if it is not working properly if it has been dropped or damaged or dropped into water Contact the Brondell Service Center for examination a...

Page 6: ...n IMPROPER USE OF THE GROUNDING PLUG CAN RESULT IN A RISK OF ELECTRIC SHOCK If repair or replacement of the cord or plug is necessary do not connect the grounding wire to either flat blade terminal The wire with green insulation either with or without a yellow stripe is the grounding wire Check with a qualified electrician if the grounding instructions are not completely understood or if there is ...

Page 7: ...s product is for use on a nominal 120V circuit and has a grounding plug that looks like the plug illustrated in sketch A in Figure 1 A temporary adapter which looks like the adapter illustrated in sketches B and C may be used to connect this plug to a 2 pole receptacle as shown in sketch B if a properly grounded outlet is not available The temporary adapter should be used only until a properly gro...

Page 8: ...Dryer Includes adjustable temperature with five levels for a hands free experience and toilet paper reduction even elimination EM417 model only PRODUCT INFORMATION Product Features Nozzle Oscillation The Move function provides a massaging oscillating cleanse during the wash cycle ensuring a thorough and comfortable wash Gentle Wash Function Activates a preset wash cycle at the softest setting for ...

Page 9: ... 27 in Required Distance Between Mounting Holes 18 5 in 18 5 in 15 9 in 15 9 in 8 1 in 11 4 in 8 1 in 2 1 in 20 7 in 19 5 in 10 6 in 2 1 in Elongated Top View Round Top View PRODUCT INFORMATION Product Dimensions ...

Page 10: ...at 4 Warm Air Dryer EM417 model only 5 Nozzle Assembly 6 LED Nightlight 7 Control Panel 8 Power Plug 9 Water Inlet with Mesh Filter 10 Drain Plug 11 Mounting Plate 12 Quick Release 13 Grounding Wire PRODUCT INFORMATION Product Parts ...

Page 11: ...9 1 Mounting Bolt 2 2 Rubber Cone Washer 2 3 Flat Washer 2 4 Nuts 2 5 Mounting Plate 6 Adjustable Brackets 2 7 T Valve Connector with Rubber Washer 8 Bidet Hose PRODUCT INSTALLATION Installation Parts ...

Page 12: ... camouflage plumbing connections which make a standard Swash installation difficult or impossible For this we recommend using our Alternate Swash Bidet Seat T valve found on brondell com CHECK WATER SUPPLY LINE Check the line that connects the toilet tank to the water shut off valve If it is a rigid pipe you may need to purchase a flexible hose to replace it before installing the Swash The length ...

Page 13: ...and Flush Toilet a Turn water valve off to stop the flow of water b Flush toilet and hold down handle to completely empty tank c Disconnect water supply hose from toilet tank Do not disconnect from the water supply valve PRODUCT INSTALLATION Swash Installation Please read these instructions carefully before installing the Swash Failure to do so could result in flooding leaking or damage to the pro...

Page 14: ...es we recommend our Swash 1400 or Swash 1000 bidet seats as their mounting systems are engineered for the most secure transitions from wheelchairs or walkers 9 Turn On Water Supply a Open the main water supply valve slowly and check for leaks b Wait 5 minutes check again and if there are no leaks continue 10 Plug the Power Cord into an electrical outlet Nozzle will extend and retract PRODUCT INSTA...

Page 15: ...dell com PRODUCT INSTALLATION External Bidet Filter Installation 1 Turn Off Water Supply Valve and Flush Toilet a Turn water valve off to stop the flow of water b Flush toilet and hold down handle to completely empty tank 2 Disconnect the Bidet Hose from the T valve 3 Connect the female end of the Swash Filter to the open T valve connection 4 Connect the Bidet Hose to the male end of the Swash Fil...

Page 16: ... Pressure and Dryer Temperature Controls Dryer on EM417 model only 12 Gentle Mode Button 13 Water Temperature Button 11 Eco Mode Button 10 1 Stop Button 3 Front Wash Move Button 2 Rear Wash Move Button 4 Strong Wash Move Button Dry Button EM417 model only 5 OPERATING THE SWASH BL67 EM417 Control Panel ...

Page 17: ... and Off Settings will be saved for the next use OPERATING THE SWASH BL67 EM417 Control Panel 9 Nozzle Cleaning Button Press this button to initiate Nozzle Cleaning when not sitting on the seat or while seat sensor is deactivated For more nozzle maintenance see page 20 10 Eco Mode Button and Indicator Press and release the Eco Mode button to select between two energy saving options Standard High E...

Page 18: ...nctions for three minutes to allow the bidet to reheat the water NOTE The wash functions will not work unless the sensor in the seat detects someone sitting down with the built in skin conductivity sensor To override the Seat Sensor please see the instructions on page 17 OPERATING THE SWASH Using the BL67 EM417 Warm Air Dryer Function EM417 model only Press the Dry button to activate the Warm Air ...

Page 19: ...e preset water pressure settings To initiate Sitz Bath Mode while in a front or rear wash cycle press the Nozzle Cleaning button Sitz Bath Mode will automatically run for five minutes The Nozzle Cleaning LED on the side arm will light up indicating Sitz Bath Mode is on To stop the Sitz Bath Mode before the end of the five minute cycle press the Nozzle Cleaning button Seat Sensor Override 1 To acti...

Page 20: ...g on the seat Sleep Mode In Sleep Mode the Swash essentially powers down The Nightlight and the side arm lights the seat heater and the water heater will turn off 1 To activate Sleep Mode press and hold the Stop button for four seconds The unit will power down 2 To awaken the Swash from Sleep Mode press the Stop Front or Strong button Factory Default Reset It is possible to reset the Swash to Fact...

Page 21: ...evices Thermostat Thermal Fuse Thermal Sensor Seat Occupied Sensor NOTE The specifications listed above are subject to change without prior notice for reasons of improving the product performance WARM WATER WASHING DEVICE Rear Wash Maximum 0 8 L min automatic nozzle self cleaning Front Wash Maximum 0 8 L min automatic nozzle self cleaning Strong Wash Maximum 0 6 L min automatic nozzle self cleanin...

Page 22: ...he Nozzle Cleaning button again The nozzle will self clean three times and retract Step 2 NOTE Be cautious of leaving home and beauty products in contact with the bidet seat the result of which can be irreversible discoloration Most stains can be removed using a 1 1 mix of rubbing alcohol and water and a soft cloth or towel However some permanent stains are the result of substances left on the sea...

Page 23: ...remove the bidet press the Quick Release button and slide the seat forward off of the mounting plate and toilet Remove the bidet hose To drain the Hot Water Heater use a coin to unscrew the drain plug on the bottom of the bidet seat turning the plug clockwise by 90 degrees towards OPEN Using your finger gently release the plug from the body of the seat When the water is completely drained push the...

Page 24: ...eat is not working 1 Bidet not plugged in 2 Water supply valve not opened fully 3 No power to Swash 4 The incoming water is too hot 5 Not activating Seat Sensor 1 Make sure the bidet is plugged in 2 Check that the water supply valve at the wall is fully open 3 Check and reset GFCI outlet 4 Ensure that the bidet seat is connected to the cold water supply 5a Adjust sitting position to fully cover th...

Page 25: ...for about 90 seconds at the Medium setting Stop all wash functions to allow the heater to warm the water Wash features do not work or fail to spray 1 Not activating Seat Sensor 1a Adjust sitting position to fully cover the Seat Sensor 1b Override the Seat Sensor see page 17 Water wash spray not heated 1 Water temperature set to off 2 Resettable fuse blown 3 Eco Mode set to High Efficiency 1 Make s...

Page 26: ...ck any rubber washers and do not over tighten 3 Check if there is anything between the mesh filter and bidet Remove clean and reinstall mesh filter Check if the filter is damaged see maintenance section on page 21 4 Check the water tank plug in the back of the seat see maintenance section under product storage and use on page 21 Water Temp lights blinking 1 Water supply not connected properly 1 Ma...

Page 27: ...ents or foreign matter contained in a water system Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or hazardous environment Damage or loss resulting from removal improper repair modification of the product or improper maintenance including damage caused by chlorine or chlorine related products Damage or loss resulting from electrical sur...

Page 28: ... 20BL67EM417 0921 ...

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