26
Problem
Possible Cause(s)
Solution(s)
Nozzle does not
function properly
1. Nozzle is dirty
2. Clogged filter
3. Water pressure is too low
4. External bidet filter
1. Clean nozzle (see Page 23).
2. Remove, clean, and reinstall mesh filter
(see Page 24).
3. Check water supply valve at wall is
fully open.
4. If you have an external bidet filter, check
and replace if necessary.
Water Temperature
is low
1. Water comes out cold
2. Water comes out lukewarm
3. Water starts out hot but decreased
in temperature
1. The Water temperature level is turned
off or set to “LOW”. Adjust temperature on
control panel.
2. Turn off Eco Mode.
3. Warm water can be used for about 40
seconds at the “MEDIUM” setting. Stop all
wash functions to allow the heater to
warm the water.
Seat is not heated
1. Seat temperature set to off
1. Make sure that the Seat temperature setting
is on.
Bidet wash feature
does not work or
fails to spray
1. Body sensor does not detect that
you are sitting on the Swash
1a. Adjust sitting position to fully cover the
Body Sensor (see Page 8).
1b. Override the body sensor – refer to
Special Mode Operation section on
Page 21 to unlock the body Seat Sensor.
Water (wash spray)
not heated
1. Water temperature set to off
2. Resettable fuse blown
1. Make sure that the Water temperature
setting is on.
2. The bimetal resettable fuse may blow if
the temperature exceeds over the normal
level. The bidet will not work and show an
error message until the bidet cools down.
Water flows before
or after use
1. Water coming from nozzles
1a. The water that comes out between the
nozzle before or after a wash cycle is the
self-clean cycle and is not a malfunction.
1b. Residual water may drip into the bowl for
several seconds after a wash cycle or
self-clean cycle, and is not a malfunction.
TECHNICAL INFORMATION
Troubleshooting
Summary of Contents for 1244669
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