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Broadxent Broadband Blaster 8012-V, User Manual

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Broadxent Broadband Blaster 8012-V User Manual Download Page 11

User Manual

Broadband Blaster 8012-V

11

   

 TROUBLESHOOTING

This appendix provides tips and solutions for resolving some of the problems that you may 
encounter while setting, installing, or using Creative Broadband Blaster DSL Bridge 8012-V:

A. Broadband Blaster LED Status

Observe the LEDs on your Broadband Blaster to check if the device is functioning properly or 
not.

1. Normal Setup Status

When your Broadband Blaster 8012-V is powered up, after a few seconds, all the LEDs go into 
their correct states:

Power 

- ON when your Broadband Blaster is connected to a power source 

Diagnostic - ON and then OFF ( diagnostic test ) when the Modem is first powered 

on. 

LAN 

- ON if the Ethernet is detected

DSL 

- DSL connection is established

2. The Power

 

LED is OFF

Cause

Your Broadband Blaster does not have power.

Solution

Try the following steps:

❑

Check the power adapter to make sure it is properly connected to the modem and 
the power outlet

Summary of Contents for Broadband Blaster 8012-V

Page 1: ...is compliant with both ITU G Lite and G DMT standards that provides downstream data transmission up to 8 Mbps and upstream data transmission up to 1 Mbps depending upon your agreement with your DSL service provider Broadband Blaster DSL Bridge 8012 V is equipped with an Ethernet interface This User Manual will help you during hardware installation as well as setting up the computer s networking co...

Page 2: ...e any liquid cleaner Do not press put any weight or bend the power cord connected to telephone equipment To avoid risk of an electric shock during lightning do not use any telephone equipment that is connected to an electric socket In case of a gas leak do not use any electric switch that is located in the vicinity of the leak To report a gas leak do not use any telephone equipment that is connect...

Page 3: ...refer to the minimum system requirements listed below Intel Pentium 100 MHz or equivalent processor Microsoft Windows 95 20 MB of free hard disk space 32 MB of RAM Installed Network Interface Card with an RJ 45 port Package Contents Before you begin hardware installation check your Broadband Blaster 8012 V package to ensure all the following items are available Broadband Blaster DSL Bridge 8012 V ...

Page 4: ...ith ISP your Internet Service Provider Obtain the confirmation that the DSL Service has been enabled on your telephone line For your computer connected to the Ethernet port of 8012 V follow these steps Hardware Installation If you ran into any technical issues or need clarification on certain technical terms please refer to the Appendix on Troubleshooting in this manual ...

Page 5: ... information about your Broadband Blaster 8012 V as well as hardware installation To ensure the proper setup and performance before you begin connecting cables and devices to your Broadband Blaster 8012 V you must carefully go through the following sections Backside View of Broadband Blaster 8012 V Connecting Microfilters Hardware Installation Indicator LEDs on Broadband Blaster 8012 V ...

Page 6: ...e outlet to the DSL LINE jack located on your Broadband Blaster 8012 V Ethernet port Using the RJ 45 Ethernet cable the Ethernet port connects your Creative Broadband Blaster 8012 V to the Ethernet Network Interface Card in a PC Power socket Use ONLY the supplied DC power adapter to power the Broadband Blaster 8012 V Reset Switch This switch has no function during hardware installation It is meant...

Page 7: ... connect on your DSL line requires a microfilter as illustrated in Figure 1 2 1 Plug one end of a RJ 11 telephone cable into a microfilter and connect the analog device to the other end of this RJ 11 cable 2 Plug the other end of this microfilter the end that has a RJ 11 connector into a telephone wall outlet Telephone Microfilter Wall Outlet Figure 1 2 ...

Page 8: ...8 User Manual Broadband Blaster 8012 V Hardware Installation Connect your Broadband Blaster 8012 V Figure 1 3 Figure 1 3 ...

Page 9: ... 1 1 Description of LEDs LED Description POWER ON when your 8012 V is properly connected to a power source DIAGNOS TIC ON when 8012 V performs self test at the initial power up Once the normal operation is detected the LED will remain off DSL Flashes for a few seconds and stays ON when a DSL connection is estab lished LAN ON when an Ethernet connection is detected between 8012 V Lan Port and PC Et...

Page 10: ...e 8012 V Data Encapsulation Protocol RFC 1483 Multiprotocol Encapsulation over ATM Adaptation Layer 5 ADSL Line Interface ANSI T1 413 ITU G 992 1 G DMT ITU G 992 2 G LITE Electrical AC Adapter Input 120 VAC 60 Hz 23 W Output 16V AC 750mA Interface Ethernet 10 100 Base T LAN RJ 11 WAN Dimensions Length 191 mm 7 5 in Width 165 mm 6 5 in Height 36 mm 1 4 in ...

Page 11: ... or not 1 Normal Setup Status When your Broadband Blaster 8012 V is powered up after a few seconds all the LEDs go into their correct states Power ON when your Broadband Blaster is connected to a power source Diagnostic ON and then OFF diagnostic test when the Modem is first powered on LAN ON if the Ethernet is detected DSL DSL connection is established 2 The Power LED is OFF Cause Your Broadband ...

Page 12: ...ver Ensure that you have configured your computer s Networking Properties correctly according to the information provided by your DSL service provider 4 The DSL LED keeps blinking Cause Your Broadband Blaster DSL Bridge 8012 V is not properly configured setup or your DSL service is down Solution Try the following solutions Make sure that your telephone line has been activated for DSL service Check...

Page 13: ...er information provided by your service provider 2 The telephone line is noisy Cause You may hear slight noise on your telephone while the modem is in operation If the noise level becomes too loud try the solution Solution Try the following Ensure that each analog device such as a telephone fax machine and answering machine sharing the same telephone line as your DSL modem is connected to the tele...

Page 14: ...e General tab Then under History click Clear History and click Yes to empty the cache Also for Days to keep pages in history make the adjustment according to your requirement Important Your browser automatically stores all recently visited sites on a cache memory on your computer Next time when you access a recently visited website your browser immediately delivers the cached date on to the screen...

Page 15: ...SL modem is attempting to connect to the Internet by going through a handshaking process with the equipment located at your DSL service provider s location This initiation process should not take more than a few minutes to complete If the yellow icon does not change into green status then the equipment at the DSL Service provider s location might be experiencing problem DSL Connected Your Broadban...

Page 16: ...Telephone System ATM Asynchronous Transfer Mode A dedicated connection transfer technology in which the information is organized into fixed length cells each of 53 bytes In ATM a virtual circuit which is defined by VCI and VPI values is setup between two devices to communicate over the network An ATM network handles data in gigabits per second ATM Adaptation Layer AAL In the ATM layer model above ...

Page 17: ...signals use analog carriers Browser See Web browser Cable modem A modem that sends and receives digital data on the same cable that brings television broadcast signals to your home CAP Carrierless Amplitude Phase modulation A modulation technique used for transmitting digital data using an analog carrier ADSL modems use either CAP modulation or Discrete Multitone DMT modulation CO Central Office a...

Page 18: ...e English and numerical addresses of all computers connected to the Internet When you specify an e mail or IP address using the English domain name the DNS server will return the corresponding numeric address Domain Name The Internet address or the URL of a website Downstream Data transfer from the telecommunication network to the customer s premises Driver A program that a computer uses to contro...

Page 19: ...T modulation and does not require a splitter box to be installed at the user s premises This technology supports upstream data rates of up to 8 megabits per second and downstream data rates of up to 1 544 megabits per second G Lite A splitterless ADSL technology that uses CAP or DMT modulation and supports upstream data rates of up to 1 5 megabits per second and downstream data rates of up to 512 ...

Page 20: ...ISDN Integrated Services Digital Network A special dial up telephone wire connection that allows digital data transmission to co exist with the telephone voice analog signals ISDN requires a special phone line from the Telephone Company The basic rate ISDN also called 2B D is a four wire two pairs of twisted telephone cable connection that provides two B channels that transmits data at 64 kbps and...

Page 21: ...ape Navigator Communicator A popular Web browser NIC Network Interface Card A card that is installed in a computer so that it can be connected to a network The NIC manages the flow of network information to and from the computer Octet A group of eight binary bits A less precise term for an octet is a byte Packet A unit of information which is data of a fixed length sent as a whole from one device ...

Page 22: ... encapsulating packets as described by RFC 2364 PPPoE PPP over Ethernet A protocol used for transmitting packets over Ethernet which is generally used by DSL service providers to allow users to connect to the Internet through their Ethernet servers Protocol A set of agreed upon rules for transmitting data between two devices From a user s point of view his computer must support the right protocols...

Page 23: ...the Internet via cable modems and DSL either in the office or at home using long term static IP addresses it makes them more vulnerable to hacker attacks than IP addresses that are dynamically assigned See dynamic IP address IP address and DHCP Subnet address The portion of IP address that identifies the subnet Subnet Mask A 32 bit address string that is used to identify the bits of an IP address ...

Page 24: ...ustomer s premises to the telecommunication network at CO URL Universal Resource Locator The addressing system that helps the users to locate websites on the Internet It precisely tells the name of the server where a site s files are stored the file s directory path and its file name USB Universal Serial Bus A plug and play interface that allows the user to attach a device without having to add an...

Page 25: ...laster 8012 V World Wide Web A vast resource of information stored on computers and servers connected to the Internet xDSL Various DSL technologies has been developed and the x indicates the type of technology being implemented ...

Page 26: ...ent has been used in a manner exceeding its specifications or if the serial number has been removed We do not assume liability for consequential damages as a result from our product use and in any event our liability shall not exceed the original selling price of the equipment The equipment warranty of Broadxent Inc shall constitute the sole and exclusive remedy of any Buyer of the manufacturer s ...

Page 27: ...r telephone number is called If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will have an opportunity to correct the problem and you will be informed of your right to file a complaint with the FCC...

Page 28: ...se print and fill up above Registration Card and send it to Broadxent Inc 188 Topaz Street Milpitas CA 95035 ATTN Customer Service Broadxent 8012 V Product Registration Name Company Address City State Zip Phone E mail Serial Number Purchased from Date of Purchase ...

Page 29: ... 5100 General Fax 408 262 1390 Reach us by E Mail Send your questions and comments by e mail to the following address E Mail adslsupport broadxent com Reach us by Mail Broadxent Inc A Subsidiary of Creative Technology Ltd 188 Topaz Street Milpitas CA 95035 Reach us on the Web http www broadxent com ...

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