User Manual
Broadband Blaster 8012-V
13
B. Possible Problems
1) Broadband Blaster DSL Bridge 8012-V is not recognized by the
Ethernet port on my computer
Cause
1. The Ethernet card on your computer may be faulty or the driver is not properly
installed.
2. Broadband Blaster 8012-V is not cproperly connected or the Ethernet configuration
is improper.
Solution
Try the following:
❑
Make sure that straight Ethernet cable is securely connected between Ethernet port
on 8012-V and Ethernet card on your PC. Do not use crossed Ethernet cable.
❑
Try another straight Ethernet cable.
❑
Make sure that you have properly installed the driver for your Ethernet card. Each
Ethernet card comes with its own driver.
❑
Reconfigure your computer for DSL connection, as per information provided by
your service provider.
2) The telephone line is noisy
Cause
You may hear slight noise on your telephone while the modem is in operation. If the
noise level becomes too loud , try the solution.
Solution
Try the following:
❑
Ensure that each analog device such as a telephone, fax machine, and answering
machine, sharing the same telephone line as your DSL modem, is connected to the
telephone wall socket via an independent microfilter.
❑
Check if you have connected the microfilters properly.
❑
If your service provider has installed a splitter, do not use the microfilters.
3) Broadband Blaster does not connect to the Internet or the DSL LED
keeps on blinking
Cause
You did not connect your Broadband Blaster correctly and securely.
Solution
Try the following:
❑
Make sure that your telephone line has been activated for the DSL service.
❑
Be sure that your computer is connected to your Broadband Blaster using a straight
Ethernet cable.
