IV. WARRANTY
Broadcast Devices, Inc. products are warranted against failure due to faulty workmanship or
materials for a period of one year from date of shipment to the customer. The warranty covers
repair or replacement of defective parts at the factory, provided the unit has been returned by the
customer , via prepaid freight under a return authorization obtained from the factory. The return
authorization number shall be affixed to the outside of the shipping container. Parcels not bearing
a return authorization number are subject to refusal.
The above warranty is void if the unit in question has been modified in any way or has been
abused or operated outside of its electrical and environmental specifications.
If customer conducted field tests suggest that the unit is defective and should be returned for
evaluation, a full written report of the difficulty should accompany the unit.
Units returned for evaluation should be packed carefully and shipped via prepaid freight. Make
sure that the return authorization number appears on the outside of the carton. Freight collect
shipments will be refused. When a unit has been received, inspected and tested the customer
will receive a report of the trouble along with a quotation on any recommended repairs falling
outside of the warranty.
Units returned for repair under warranty found not to be defective will be subject to a $25.00
inspection charge plus return freight charges. In warranty units found to be defective will be
repaired and returned at no cost to the customer. In addition, a credit will be issued for incoming
freight charges.
Out of warranty units needing repair require a purchase order and will be invoiced for parts,
labor, and return freight charges.
When ordering parts, always specify:
A) Part description and quantity
B) Method of shipment and any special shipping instructions
Parts and service inquires may be directed to:
Broadcast Devices, Inc.
5 Crestview Avenue
Cortlandt Manor, NY 10567
Tel: (914) 737-5032
Fax: (914) 736-6916
Email: [email protected]
