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Need help?
Give us a call on
0330 026 6273
and speak to one of our trained advisors.
General Cleaning
Bristan products are made from premium materials, with hand polishing and
electroplated finishes.
Your taps or shower should be regularly cleaned with warm water, a mild pH-neutral liquid soap,
and polished with a soft cloth. Any residues from soap, toothpaste, shampoos and shower gels can
cause blemishes if not rinsed off straight after use.
Household bleaches and cleaners contain harsh chemicals and may damage the surface finish.
Avoid using abrasive cloths, scouring pads, scrub sponges, steel wool or anything similar.
Some surfaces such as nickel and pewter may be affected by the dye found in some cloths, so it
is also important to avoid hanging cloths on spouts.
Your Bristan shower head has rub clean nozzles for easy cleaning; simply rub your fingers across
the rubber spray jets regularly to remove any scale or debris.
Maintenance
If your fitting begins to leak, follow these steps
to clean your valves:
1. Isolate the water supplies by either turning
off the isolation valves to the tap; or turning
to water supply off at the mains stopcock.
2. Prise out the caps and undo the grub
screws to remove the handles. Unscrew the
shrouds.
3. Using a suitable spanner, remove the valves
from the tap body(ies).
4. Clean the seatings inside the tap body(ies).
Check the valves and seals for any damage,
if necessary replace the valves.
5. If the valves are fine, soak in a suitable
solution to de-scale.
6. Once de-scaled, use a WRAS approved
grease on the seals and reverse the steps to
replace the valves and handles.
7. Turn on the water supplies and the tap
letting the water flow for a few minutes
to check all joints and connections for
any leaks.
8. If problems persist, please contact
Customer Services on 0330 026 6273.
Cleaning the Valves
Grub
Screw
Handle
Cap
Shroud
Spline
Adaptor
O-Ring
Valve