© BriskHeat
®
Corporation. All rights reserved.
11
SDCE Digital Benchtop Temperature Controller
TROUBLESHOOTING GUIDE
Please read this guide prior to contacting BriskHeat
®
. This guide is designed to answer the most
commonly asked questions. If you are unable to identify the problem or need additional assistance,
please contact your local distributor/ representative or BriskHeat
®
at
1-800-848-7673 (toll free, U.S. /
Canada)
or
1-614-294-3376 (Worldwide),
or
.
PROBLEM
SOLUTION(S)
Controller Doesn’t Turn On
Verify the controller is connected to the proper voltage.
Inspect the controller for damage (see inspection procedure).
If the controller is undamaged and connected to the proper
voltage and doesn’t turn on, contact Briskheat
®
for service.
Circuit Breaker or GFCI Tripping
Verify circuit breaker is rated for the current requirements marked
on the controller’s label.
Inspect the controller for damage (see inspection procedure).
Verify that the heater is rated for less than or equal to the
controller.
Heater Doesn’t Heat
Verify there is power to the controller.
Verify the heater plug has been wired correctly.
Verify the temperature sensor is securely fastened to the part and
is not damaged.
Verify that the controller set point is set higher than the current
temperature.
Controller Heats Too Much
Before Turning Off
Adjust the hysteresis:
Enter the Programming Mode and Select d1.
Change the value. The lower the value, the smaller mount of
temperature overshoot.
Error Messages
If these error messages occur, contact Briskheat
®
for service.
EPr Message
If the controller displays EPr, this error message will disappear
automatically.
If this error message occurs multiple times, please contact your
Briskheat
®
representative for service.
© BriskHeat
®
Corporation. All rights reserved.
12
SDCE Digital Benchtop Temperature Controller
WARRANTY INFORMATION
BriskHeat warrants to the original purchaser of this product for the period of eighteen (18) months from
date of shipment or twelve (12) months from date of installation, whichever comes first. BriskHeat’s
obligation and the exclusive remedy under this warranty shall be limited to the repair or replacement, at
BriskHeat’s option, of any parts of the product which may prove defective under prescribed use and
service following BriskHeat’s examination, is determined by BriskHeat to be defective. The complete
details of the warranty can be found online at www.briskheat.com or by contacting BriskHeat at
1-800-848-7673 (toll free, U.S. / Canada) or 1-614-294-3376 (Worldwide).
Corporate Headquarters:
4800 Hilton Corporate Dr.
Columbus, OH 43232, U.S.A.
Toll Free: 800-848-7673
Phone: 614-294-3376
Fax: 614-294-3807
Email: [email protected]
Europe:
P.O. Box 420124
44275 Dortmund, Germany