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Storing Instructions
1. Never store the Kettle while the power base is still plugged in.
2. Unplug the Kettle and allow it to cool.
3. Store the Kettle with lid in place.
4. Never wrap cord tightly around the power base. Never place any stress on cord, especially
where the cord enters the power base, as this could cause the cord to fray and break.
5. Store Kettle and power base in its box or in a cool, dry place.
Troubleshooting
Problem
Cause
Solution
The Kettle will not begin
to heat
Kettle has boiled dry.
Auto Dry Protection device
has been activated.
Add water to the Kettle.
Kettle’s performance
has slowed
Mineral, lime, calcium deposits
in Kettle.
Descale Kettle.
“0000” is flashing on
the display.
The Kettle is not placed
properly onto the heater
coils/power base.
Add Kettle to the heater
coils/power base.
Make sure it is properly seated
on the heater coils.
The control panel
interface cannot detect
my action
User’s hands may be wet
Dry hands on a towel or paper
towel prior to using the kettle’s
control panel interface.
SO-315596_50020 BRIM Gooseneck kettle IM R1.indd 22
2018-10-24 11:17 AM