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How To Obtain Warranty Service:
You must contact Customer Service at
our toll-free number: 1-866-832-4843.
A Customer Service Representative
will attempt to resolve warranty issues
over the phone. If the Customer Service
Representative is unable to resolve the
problem, you will be provided with a
case number and asked to return the
product to SENSIO Inc. Attach a tag to
the product that includes: your name,
address, daytime contact telephone
number, case number, and description
of the problem.
Also, include a copy of the original
sales receipt. Carefully package
the tagged product with the sales
receipt, and send it (with shipping and
insurance prepaid) to SENSIO Inc.’s
address. SENSIO Inc. shall bear no
responsibility or liability for the returned
product while in transit to SENSIO Inc.’s
Customer Service Center.
Limited Two-Year Warranty
SENSIO Inc. hereby warrants that for
a period of
TWO YEARS
from the date
of purchase, this product will be free
from mechanical defects in material
and workmanship, and for 90 days in
respect to non-mechanical parts. At its
sole discretion, SENSIO Inc. will either
repair or replace the product found to
be defective, or issue a refund on the
product during the warranty period.
The warranty is only valid for the original
retail purchaser from the date of initial
retail purchase and is not transferable.
Keep the original sales receipt, as
proof of purchase is required to obtain
warranty validation. Retail stores selling
this product do not have the right to
alter, modify, or in any way revise the
terms and conditions of the warranty.
Exclusions:
The warranty does not cover normal
wear of parts or damage resulting
from any of the following: negligent
use of the product, use of improper
voltage or current, improper routine
maintenance, use contrary to the
operating instructions, disassembly,
repair, or alteration by anyone other
than qualified SENSIO Inc. personnel.
Also, the warranty does not cover
Acts of God such as fire, floods,
hurricanes, or tornadoes.
SENSIO Inc. shall not be liable for any
incidental or consequential damages
caused by the breach of any express or
implied warranty. Apart from the extent
prohibited by applicable law, any
implied warranty of merchantability or
fitness for a particular purpose is limited
in time to the duration of the warranty.
Some states, provinces or jurisdictions
do not allow the exclusion or limitation
of incidental or consequential
damages, or limitations on how long an
implied warranty lasts, and therefore,
the above exclusions or limitations may
not apply to you. The warranty covers
specific legal rights which may vary by
state, province and/or jurisdiction.
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