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Brightlink BLIP-A300TR-P-P, User Manual

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BRIGHTLINK 4K IP AV DISTRIBUTION

45 

8. Troubleshooting & Maintenance

1)

If the IPA Manager does not detect any Transmitters/Receivers, please make sure:

 

Whether the IP address is configured correctly. Please ensure the IP of the
connected control PC is set to the same network segment as the TX / RX.

 

Whether there is an IP address conflict with another device in the same
network. Please make sure, each device has a different IP address in the same
LAN.

 

Power supply is normal and as specified.

 

The connection cables are of high-quality and the link has been established
successfully.

2)

If the IPA Manager detects the connected TX/RX units correctly, please confirm
whether the video source is selected correctly and that the connection cable
functions as specified.

Note: If your problem still remains after following the troubleshooting steps above, 
please contact your local dealer or distributor for further assistance. 

Summary of Contents for BLIP-A300TR-P-P

Page 1: ...BLIP A300TR P P 4K IP Streaming Transceiver with Preview All Rights Reserved Version IPA300 BLIP A300TR P P_2020V1 0 User Manual ...

Page 2: ... FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful...

Page 3: ...moisture or install this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards Install the device in a place with fine ventilation to avoid damage caused by overheat Keep the module away from liquids Spillage into the housing may result in ...

Page 4: ...er 10 5 1 General Information 10 5 2 Device Configuration 11 5 3 Start IPA Manager 12 5 4 Video Routing Tab 13 5 4 1 Video Switching 14 5 4 2 Sending Single Source to All RX Devices 14 5 4 3 Stopping Starting Video 15 5 4 4 Disconnecting Source from RX 15 5 4 5 Preset Management 15 5 5 Video Wall Routing Tab 16 5 5 1 Configuring a Video Wall 17 5 5 2 Preset Management 17 5 5 3 Removing Receiver RX...

Page 5: ...0 5 11 1 Receiver RX Settings Options 30 5 11 1 1 Analog Audio Output Settings 30 5 11 1 2 HDMI Audio Output Settings 30 5 11 1 3 Display EDID 31 5 11 1 4 Network Setting 32 5 11 1 5 RS232 33 5 11 2 Transmitter TX Settings Options 34 5 11 2 1 Input 34 5 11 2 2 Device EDID 34 5 11 2 3 Network Setting 35 5 11 2 4 RS232 36 5 12 System Management Tab 36 5 12 1 Device Firmware Upgrade 36 5 12 2 System ...

Page 6: ...flexibility It is ideal for distributing AV over 10 Gigabit Ethernet in enterprises and other large scale installations 1 1 About 10G Network Unlike traditional AV extension technology such as HDBaseT where transmitters and receivers are connected point to point or joined together using custom matrix switches the BLIP A300TR P P is based on the inter compatible BlueRiver technology and connected u...

Page 7: ...er BLIP A300TR P P series are configurable HDCP 2 2 compliant Supports arbitrary Multi view layout Supports Video Wall mode up to 5x5 screens Selectable output resolutions up to 4K scaling ability Transmitter route HDMI audio external audio as an independent streaming for receiver embedding BlueRiver Series is compatible with SDVoE offering zero latency AV over IP with true 4K 60 and video process...

Page 8: ...olution Up to 4Kx2K 60Hz 4 4 4 8bit Audio Audio Input Output 1 AUDIO Audio Connector 1 3 5mm jack General Control 1 10G LAN 1 IR IN 1 IR OUT 1 RS232 1 ETHERNET Control Connector 2 RJ45 2 3 5mm jack 1 3 pin terminal block Power Consumption 18W Max Operation Temperature 10 55 Storage Temperature 25 70 Relative Humidity 10 90 Dimension W H D 230 0mm x 25mm x 120 0mm Net Weight 0 85KG Note Audio conne...

Page 9: ... when the stable video signal is detected ETHERNET LED The LED illuminates if data are transmitted LED on Packets are not transmitted LED blinking Packets are transmitted HDMI IN LED The LED illuminates green when video signal is detected HDMI OUT LED The LED illuminates green when HDMI OUT port is connected TX LED The LED illuminates green when the unit is deemed as transmitter RX LED The LED ill...

Page 10: ...ctly to the RX or a network switch using a CATx cable IR IN 3 5mm jack to connect an IR receiver for IR routing control IR OUT 3 5mm jack to connect an IR emitter for IR routing control RS232 3 pin terminal block for RS232 routing control Supports point to point unicast and point to multipoint configuration AUDIO IN OUT 3 5mm jack to connect an audio source or output device ETHERNET RJ45 port to c...

Page 11: ...r Point to Point In a point to point configuration there is no need for a switch Distribute full uncompressed data up to 4K 60Hz 4 4 4 resolution as well as 1G Ethernet audio and control signals over a single copper cable Splitter One to Many With only one BLIP A300TR P P as transmitter and one 10G Ethernet switch any A V signal can be flawlessly and instantly distributed to a near limitless numbe...

Page 12: ...BRIGHTLINK 4K IP AV DISTRIBUTION 7 4 3 System Diagram The following diagram illustrates typical input and output connections that can be utilized with the BLIP A300TR P P Matrix System ...

Page 13: ...S232 serial extension between TX and RX units 7 Optional Connect GbE compatible Ethernet devices as needed for testing the 1 Gig Ethernet ports of any TX or RX units 8 Optional Connect compatible IR emitter modules to the IR output connectors of any TX or RX 9 Optional Connect compatible IR receiver modules to the IR input connectors of any TX or RX 10 Connect a 10G Ethernet cable Cat 6a recommend...

Page 14: ... 9 use a 10GbE layer 2 layer 3 switch with IGMP snooping capabilities Ensure that the IGMP snooping setting is enabled and broadcast setting is disabled using the appropriate configuration software provided by the switch manufacturer ...

Page 15: ...itch except the management console port of the switch which is not part of the network Before proceeding make sure all the units are powered ON Then ensure that the IP addresses of PC and all the units are on the same local area network LAN Start the application by double clicking on IPA Manager exe file If you receive a pop up asking for network access confirmation make sure that both Private and...

Page 16: ... will open up in the Video Switching tab It will discover all the devices on the network and display them inside the application All connected devices on the network will appear as gray tiles within the application window Each tile will identify the Hostname of the device The default device Hostname is the MAC address Note that the Hostname can be updated at any time The IP Address of the device i...

Page 17: ...er of 6970 The Control Server currently only listens to port 6970 After connecting to the Control Server the IPA Manager will show discovered devices as tiles There are few things to take note of The application features many different tabs to control the HDMI routing as well as routing of other signals such as analog audio RS232 control etc The default current tab should be Video Switching meanin...

Page 18: ... display is genlocked to the source as if it is directly connected In cases of the input video having a too large bandwidth to fit into a 10G network link e g 4K 60Hz 4 4 4 the video is slightly compressed to bring the stream down below the 10G limitation of the network Fast Switch Mode Fast source switching almost seamless to the human eye with about 1 2 frames transmission delay as well as outpu...

Page 19: ... being displayed please verify the following Ensure that the network switch has been properly configured Confirm that the display can support the input source resolution Verify that the HDMI cable being used is of good quality This is particularly important for high bandwidths of up to 18Gbps with 4K 60Hz resolution requiring a HDMI Premium High Speed cable To assign a different input source to a ...

Page 20: ...espective Transmitter TX and select Start Video 5 4 4 Disconnecting Source from RX To disconnect a Receiver RX from a Transmitter TX source right click the gear icon of the respective RX tile and select Leave Video Channel 5 4 5 Preset Management To rename a preset delete a stored preset or save the current video switching setting recall a saved preset by selecting preset 1 9 and click the gear ic...

Page 21: ...e top portion is reserved for configuring and setting up the video wall while the bottom half lists all available TX Transmitter and RX Receiver units The video wall size can be adjusted by changing the number of rows and columns The values for bezel correction represent the absolute amount of pixels The default value is set to 16 pixels Increase this value to adjust for thicker bezels while a val...

Page 22: ... Here 3 Next drag the desired Transmitter TX source tile and drop it onto the tile labeled TX Drop Here 4 The source will now be visible across the whole Video Wall matrix according to your configuration 5 Adjust the bezel correction values top right bottom left to fit the bezel thickness of the connected displays Comment To apply new bezel values it may be necessary to allocate the Transmitter TX...

Page 23: ...DISTRIBUTION 18 To delete a preset select one and the click then delete icon to delete it To rename the desired preset select it and click the gear icon then type the new name in the textbox and click Y to save Delete Icon ...

Page 24: ...ved and select the option Remove from Wall 5 5 4 Changing Output Resolution for Video Wall Receivers To control the receiver s output resolutions click the gear icon on the video wall selection Select Wall Monitors Resolutions and choose the desired resolution from list of available resolutions The selected output resolution is applied to all receivers being part of the video wall ...

Page 25: ...BRIGHTLINK 4K IP AV DISTRIBUTION 20 ...

Page 26: ...he figure below illustrates the Multi View routing tab inside the IPA Manager The top portion is reserved for selecting Multi View mode while the bottom half is for selecting TX Transmitter and RX Receiver units 5 6 1 Configuring a Multi View 1 Select a Multi View mode a Click a layout mode showed on the top portion b Select the output resolution 4K or 1080p ...

Page 27: ... RX are joined with one Transmitter TX from any of the video routing tabs Video Wall etc Simply put When an RX device is in Genlock Mode it receives both the HDMI video and the HDMI audio signals from a single source The same also applies for all video switching modes when no separate HDMI audio stream is enabled To route the HDMI audio signal select the tab HDMI AUDIO ROUTING All RX devices are l...

Page 28: ...Output tab and then choose one of the following options a Analog Audio Select the stream from the analog audio input of the TX to embed it into the HDMI output signal b HDMI Audio Stereo Downmix Select the audio stream from the HDMI input of any TX to embed it into the HDMI output signal If the HDMI audio stream is multichannel PCM audio it will be downmixed to 2 channel PCM audio c HDMI Audio All...

Page 29: ...er RX is currently joined with the desired Transmitter TX a Click on the RX and the Transmitter TX it is joined to will be highlighted blue b Selecting the respective transmitter will highlight all the receivers joined to the same TX 2 If the respective Transmitter TX is currently not joined to the Receiver RX join them together a In the Transmitter TX section select a TX by left clicking on its a...

Page 30: ... Analog Audio 4 Click Save to apply changes 5 The sound device connected to the RX will now play out the analog audio stream 5 9 RS 232 Routing Tab The RS 232 Routing tab is used to setup and manage RS 232 data distribution for devices There are two sections provided in the IPA Manager interface Transmitters TX and Receivers RX Each device discovered on the network is listed in both groups because...

Page 31: ...airing 5 9 1 Assign Transmitter to all Receivers To distribute RS 232 data from a single transmitter to all receivers drag and drop the respective transmitter s tile onto the tile labeled All Displays in the Receivers section of the RS 232 Routing tab 5 9 2 Sending RS 232 Data from IPA Manager to a Device 1 Click gear icon of the respective transmitter or receiver tile 2 Select Send Receive RS 232...

Page 32: ... receive IR data 1 Select the Infrared Routing tab in the IPA Manager interface 2 Verify which Transmitters and Receivers are joined together Left click on the device tile where you want to see the connection status All joined together tiles will be highlighted blue 3 To pair devices drag the tile representing the Transmitter TX and drop it over the desired Receiver RX to create one way communicat...

Page 33: ...r s tile onto the tile labeled All Displays in the Receivers section of the RS 232 Routing tab 5 10 2 Sending IR Data from IPA Manager to a Device 1 Click gear icon of the respective transmitter or receiver tile 2 Select Send Receive IR 3 A dialog box opens 4 Enter the IR string you want to send 5 Click the Send button to send out the string 6 Paired devices will receive the IR command ...

Page 34: ... examples http www remotecentral com features irdisp1 htm The pronto format is a series of hex numbers that describe everything that is needed to generate the required waveform It includes the carrier frequency the ON OFF period along with data and error checksum Large libraries of Pronto IR codes are publicly available and easy to find on the Web The code below is a Pronto string to turn Sony Blu...

Page 35: ...alog input on a TX 5 11 1 2 HDMI Audio Output Settings Use this tab to control which audio source is output via HDMI There are four options HDMI Audio from HDMI Genlock Mode The original HDMI audio stream received with the video is used if the RX device is in Genlock Mode or if the RX device does not receive a separate HDMI audio stream in any video mode Analog Audio Select the analog audio stream...

Page 36: ... and store the EDID coming from the display connected to the RX unit Use the Save button to save the EDID to a file It is also possible to select and copy the EDID Hex values directly and paste them into an editor such as Notepad When no display is connected the EDID view is blank ...

Page 37: ...lts The IP address can be set to be either DHCP or Manual Select DHCP to receive the IP address from a DHCP server or to be auto assigned with an IP from the 169 254 X X range in case there is no DHCP server on the network Select Manual to set a static IP address IPV4 address subnet mask and gateway address Press Save to save the new IP address The new IP mode settings are stored in non volatile m...

Page 38: ...e RS232 tab to modify edit the RS232 settings Select the desired port configuration Baud Rate Data Bit Stop Bit and Parity Click the Save button to save the updated RS232 configuration New RS232 settings are kept until the device is forced to factory defaults ...

Page 39: ...ort is disabled streaming a video from an HDCP protected source to a screen will result in a black image displayed on screen It is also possible to only enable HDCP 1 4 by checking the Disable HDCP 2 2 support 5 11 2 2 Device EDID This tab is used to access and manipulate the EDID data of the source device connected to the TX Select the EDID data from the display and save it into a file or load ED...

Page 40: ...aults The IP address can be set to either DHCP or Manual Select DHCP to receive the IP address from a DHCP server or to be auto assigned an address within the 169 254 X X range in case there is no DHCP server on the network Select Manual to set a static IP address IPV4 address subnet mask and gateway address Press Save to save the new IP address New IP mode settings are stored in non volatile memo...

Page 41: ...nagement Tab 5 12 1 Device Firmware Upgrade Apply device firmware updates directly over the network IPA has implemented a special update protocol to update an individual device or consecutively update all devices discovered on the local network with only a single command The first step is to place the respective update zip file in a update folder inside the directory where the IPA Manager software...

Page 42: ...displays them as orange bars Devices not available on the network earlier will be shown as DISCONNECTED 4 Begin the update process To trigger the upgrade of an individual device click the gear icon on the respective device s tile and select Update Device 5 The selected device s will immediately update their firmware The respective tiles will show the progress of the update 6 When the firmware upda...

Page 43: ...te Backup to save the system configuration data into the specified file 4 Click Browse on the Restore tile to select the backup file and click Restore Backup to restore the selected system configuration 5 12 3 Security Settings Select the Security tab in the IPA Manager interface to enter the section for modifying the password ...

Page 44: ...N 39 5 12 4 System Logs Select the System Logs tab in the IPA Manager interface to enter the section for inquiring the system logs 5 13 Routing Table The routing table allows to gather info about the video HDMI audio analog audio and ...

Page 45: ...BRIGHTLINK 4K IP AV DISTRIBUTION 40 RS232 routing status Video Routing Table HDMI Audio Routing Table Analog Audio Routing Table ...

Page 46: ...BRIGHTLINK 4K IP AV DISTRIBUTION 41 RS232 Routing Table ...

Page 47: ...BRIGHTLINK 4K IP AV DISTRIBUTION 42 Infrared Routing Table ...

Page 48: ...Please type the user name and password and then click LOGIN Before starting the GUI control make sure the control PC is connected either directly to the network switch or to the Gigabit Ethernet port on one of the devices Upon launch the main window will open up in the Video Switching tab It will discover all the TX and RX devices on the network and display them inside the application GUI The firs...

Page 49: ...BRIGHTLINK 4K IP AV DISTRIBUTION 44 7 Panel Drawing BLIP A300TR P P BLIP A300TR P ...

Page 50: ...n the same network Please make sure each device has a different IP address in the same LAN Power supply is normal and as specified The connection cables are of high quality and the link has been established successfully 2 If the IPA Manager detects the connected TX RX units correctly please confirm whether the video source is selected correctly and that the connection cable functions as specified ...

Page 51: ...nd tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty The product model showed on the warranty card does not match with the model of the product for repairing or had been altered Damage caused by force majeure Servicing not authorized by distributor Any other causes which does not relate to a product defect Shipping fees installation or ...

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