BrightDrop Trace User Manual Download Page 23

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Maintenance

The Trace has some user serviceable components, deemed routine service. Non- routine service

should only be carried out by a Trace authorized servicer. Failure to follow above warning can
cause death or serious injury.

This manual is not intended as a comprehensive use, service, repair, or maintenance manual. Please

contact your local BrightDrop contact center at 888-987-4377 or
[email protected] for all routine and non-routine service, repairs, or
maintenance issues.

Summary of Contents for Trace

Page 1: ...m gobrightdrop com version 3 0 BrightDrop Trace User Manual To prevent DEATH SERIOUS INJURY or PROPERTY DAMAGE you should read understand and follow the warnings and instructions in this User Manual Keep for future reference ...

Page 2: ......

Page 3: ...ebar User Interface 11 How to Unlock Doors 13 Caster Brakes 14 BrightDrop App 16 Turning the Trace OFF 16 Transport 17 Storage 17 Cleaning 17 Product Specifications 17 Trace End of Subscription Disposal 19 Battery Pack Recycling 19 Troubleshooting 19 Contact Information Email support gobrightdrop com Website gobrightdrop com Phone 888 987 4377 ...

Page 4: ...ine especially with sleeping ingredient DO NOT carry riders on or in the Trace The Trace should be loaded transported and used in accordance with approved BrightDrop products and services Any other loading transport or use of the Trace will be at your own risk and liability Never modify your Trace in any way Do not sand drill file or remove parts from your Trace Do not install incompatible compone...

Page 5: ...ing maintenance and safety instructions contained in the following publications 29 CFR 1910 178 OSHA Safety and Health Standards 29 CFR 1910 Subpart N Materials Handling and Storage Section 1910 178 Powered Industrial Truck Available from osha gov ANSI ITSDF B56 1 Safety Standard for Low Lift and High Lift Trucks Safety Code or Powered Industrial Trucks Published by Industrial Truck Standards Deve...

Page 6: ...ng to avoid people obstructions and drop offs Check clearances in all directions Travel in REVERSE Pull if the Trace blocks your view When travelling up or down ramps or sloped areas the Operator should always be on the uphill side of the Trace and only travel straight up or down an inclined surface Keep a safe distance from platform and ramp edges DO NOT turn park or load unload the Trace on slop...

Page 7: ...race if you experience any problems while you are working Stop work and tell your supervisor Make sure to tag the Trace as out of service so others will not be injured by trying to use it If any issues are found during the Pre Operation Safety Check get the issue fixed before start work or tag it out and use another Trace BE AWARE that objects may not be easily seen in front of the Trace when driv...

Page 8: ...e injury Indicates information considered important but not hazard related e g messages relating to property damage Symbol Index Safety Alert Symbol It is to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible serious injury or death ELECTRIC SHOCK Hazard FIRE Hazard TIP OVER Hazard ALWAYS wear safety shoes when operating the Trace The ...

Page 9: ...es are below 32 o F 0 o C or higher than 100 o F 38 o C Do not charge in direct sunlight ALWAYS inspect the battery charger and cords prior to each use If dropped or damaged DO NOT use and discard immediately If the battery pack is dropped crushed and or dented DO NOT use and contact BrightDrop to order a replacement battery pack The battery pack may emit smoke or gases if it becomes damaged or is...

Page 10: ...ee Battery Pack Safety and Charging section for more information NOTE If the battery pack charger is inside the Trace the user will need to open the doors manually to access the battery pack charger Please see To unlock doors manually in the Doors section First Time Use Battery Connection Battery will arrive disconnected before first charging attempt the battery must be connected Please ensure the...

Page 11: ...in two different ways Onboard the Trace and connected to the system Referred to as Onboard Charging Removed from the Trace and disconnected Referred to as Offboard Charging For each method a different cable will be used to connect the charger To Charge the Trace Battery 1 Inspect the Trace Battery pack Charger ELECTRIC SHOCK Hazard DO NOT charge battery pack if the housing or cords show any sign o...

Page 12: ... electrical outlet Before charging inspect the outlet for any damage and ensure that the outlet is in good working condition and is well grounded It is not recommended to use extension cords power strips or other similar devices 5 For onboard charging locate the charge port on the Trace as indicated in Figure 2 Lift the rubber port cover and connect the onboard charging cable plug to both the Trac...

Page 13: ... take the following actions to prevent SERIOUS INJURY or DEATH Release the throttle Use arms and body weight to manually control and steer Press the main power button and Press down firmly on both caster wheel locks to engage parking brake function Personal Protective Equipment ALWAYS wear safety shoes when operating the Trace The user must avoid their own feet and the feet of other pedestrians in...

Page 14: ...ose direction of travel press the arrow key corresponding to the desired direction To indicate that it was selected the desired direction will be illuminated on the control panel Battery Charge Indicator The state of charge of the Trace can be visualized in increments of 12 5 Each LED illuminated in the battery charge indicator corresponds to 12 5 battery life At full charge all 8 LED s will be il...

Page 15: ...Trace will go Regardless of the side that is pulled the Trace will always travel in the direction indicated by the forward reverse buttons Brake automatically engages when the throttle is released Figure 5 Throttle Lever How to Unlock Doors 1 To unlock the doors using the BrightDrop App a Login to the app with Bluetooth turned on and navigate to the nearby assets view by pressing the nearby icon a...

Page 16: ...after the doors are fully closed OR To manually lock the Trace doors press the Lock button in the BrightDrop App or on the handlebar user interface Note Lock timeout can be adjusted in the BrightDrop fleet portal If configured with auto lock doors that do not have both top and bottom latches properly engaged will NOT auto lock Refer to your fleet manager for settings assigned to individual Trace u...

Page 17: ...Trace during operation For maintenance or service issues refer to the Service Manual Four 4 shelf positions are available as shown in Figure 8 Figure 8 Shelf Positions Reposition shelves Figure 9 1 Pull the shelf towards you out of the Trace to unseat the front and back brackets from the Trace frame 2 Reposition shelf to the desired location lining up the back and front brackets in the Trace frame...

Page 18: ...nsure Bluetooth is enabled on mobile device 2 Ensure Trace has a charge 3 Open BrightDrop App on mobile device 4 Select Nearby Assets 5 Identify which Trace you want to connect to 6 Select the Tag icon next to the Trace 7 Verify if there is a successful connection icon Tracking Location 1 Navigate to Asset page 2 Tap view map to see latest location The latest known address is also listed Turning t...

Page 19: ...Weight Capacity per Shelf 100 lbs 45 36 kg Max Speed 3 1mph 5 kph Battery Specifications 24V 240Wh Li iron battery 24V 240Wh Li iron battery Battery Charger Specifications 2A 110V 140V 2A 110V 140V Motor Specifications 24V brushless motor rated at 368W 24V brushless motor rated at 368W Drive Modes Forward Reverse Forward Reverse Brake Info Automatic Automatic Wheels 9 Drive Wheels 8 Swivel Caster ...

Page 20: ...d authorization to use this equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordanc...

Page 21: ...llow local rules Certain parts will be requested returned to BrightDrop for analysis if any repairs are made DO NOT dispose of Trace and its components with household waste Battery Pack Recycling When your battery is no longer usable call the BrightDrop contact center at 888 987 4377 or email support gobrightdrop com If instructed to dispose dispose according to local and national regulations Regu...

Page 22: ...rface and restart power off and power back on Verify loading and grade are within Trace limits before operating Open battery access door disconnect and re connect the battery turn unit back on Contact Customer Support at support gobrightdrop com Trace battery charge depletes quickly Temperature is too low Battery not fully charged Battery has reached end of life Trace is overloaded Do not store Tr...

Page 23: ...ce authorized servicer Failure to follow above warning can cause death or serious injury This manual is not intended as a comprehensive use service repair or maintenance manual Please contact your local BrightDrop contact center at 888 987 4377 or support gobrightdrop com for all routine and non routine service repairs or maintenance issues ...

Page 24: ...support gobrightdrop com gobrightdrop com ...

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