11
Troubleshooting your Cold Pro Nitro 2™ System
Problem
Cause
Solution
Not enough or too much
foam
The gas needle valve is not
set up properly.
Follow instructions in the
“Adjusting the Gas Level”
section on page 7. The
needle valve has a default
setup of 1.
A change in the foaming
behavior can also be
a result of a flowrate
reduction due to clogging
of the filter adapter (13) or
the spout (3).
Check all filters or strainers
and remove any particles in
it. Unscrew the tap nozzle
(3) and check for particles
lodged in the strainer.
If there is suddenly too
much foam, the dispenser
might be sucking air in via
the product intake line (11).
Ensure that all connections
between the dispenser and
coffee container are sealed
well. Sometimes the push-in
connection system causes
air leaks that need to be
removed.
Dispensed coffee is not
cold enough
No electrical power or
temperature control is
turned off.
Check the dispenser’s
electrical connection.
If the air compressor is
working then the problem
is not power related. For
maximum cooling, turn the
temperature control to the
MAX position.
When I pour two glasses of
Nitro Cold Brew coffee, the
second one is sometimes
slightly less chilled than
the first one. Why is this
happening?
We recommend pouring
for 45 seconds and then
pausing for 15 sec. before
your 2nd pour. This
allows the coffee inside
the fridge to chill to your
desired temperature.
The temperature can be
adjusted on the thermostat
knob on the control
panel. The target pour
temperature is 35.6°F (2°C).
In cases of continuous
pouring, temperature may
rise to 41°F (5°C). If the
cooling capacity of the
device is not strong enough,
you will need to increase
the cooling capacity using
solutions found on page 8.
