TR O U B LE S H O O TIN G G U ID E
P R O B L E M
P O S S IB L E R E AS O N
P O S S IB L E S O L U T IO N
F lashing “O ff” on LC D
1.
K ettle has not been
program m ed.
1.
D epress O n/O ff button and
select a desired
tem perature.
W ater does not boil
1.
T he kettle is not plugged
into a 120V A C electrical
outlet.
2.
T he ‘O n/O ff’ button was not
depressed to start the
heating process.
1.
T he kettle m ust be plugged
into a 120V A C electrical
outlet.
2. D epressed
the
‘O n/O ff’
button to start the heating
process.
‘O n/O ff’ light will not
illum inate when
depressed
1.
W ater has not cooled down
from desired tem perature.
1. Increase
tem perature
selection.
7
TROUBLE SHOOTING GUIDE
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO OPERATING LLC
warrants this product to be free from defects in material and
workmanship for a period of one (1) year from the date of purchase when utilized for normal
household use.
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, return the complete appliance and accessories, freight prepaid. For
Customer Service support, call 1 (800) 798-7398 or visit our website www.euro-pro.com.
If the appliance is found to be defective in material or workmanship,
EURO-PRO Operating LLC
will repair or replace it free of charge. Proof of purchase date and $12.95 to cover the cost of
return shipping and handling must be included.*The liability of
EURO-PRO Operating LLC
is
limited solely to the cost of the repair or replacement of the unit at our option. This warranty does
not cover normal wear of parts and does not apply to any unit that has been tampered with or
used for commercial purposes. This limited warranty does not cover damage caused by misuse,
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This
warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of
EURO-PRO Operating LLC
, if any, is limited to
the specific obligations expressly assumed by it under the terms of the limited warranty.
In no
event
is
EURO-PRO Operating LLC
liable for incidental or consequential damages of any
nature whatsoever. Some states do not permit the exclusion or limitation of incidental or
consequential damages, so the above may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state or province to
province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address
and phone number with a note giving purchase information, model number and what you
believe is the problem with item. We recommend you insure the package (as damage in
shipping is not covered by your warranty). Mark the outside of your package “ATTENTION
CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.
---------------------------------------------------------------------------------------------------------------------------------
OWNERSHIP REGISTRATION CARD
FOR CANADIAN CONSUMERS ONLY
Please fill out and mail the product registration card within ten (10) days of purchase. The
registration will enable us to contact you in the unlikely event of a product safety notification. By
returning this card you acknowledge to have read and understood the instructions for use, and
warnings set forth in the accompanying instructions.
RETURN TO EURO-PRO OPERATING LLC,
4400 Bois Franc, St-Laurent, QC, H4S 1A7
_________________________________________________________________________
Appliance model
_________________________________________________________________________
Date purchased Name of store
_________________________________________________________________________
Owner’s name
_________________________________________________________________________
Address City
State Zip Code
Printed in China
EK119H
EK119H
8
