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FOR CANADA ONLY
Limited 2-Year Warranty
In the event this appliance fails to function within the
specified warranty period because of defects in material or
workmanship, and the consumer returns the unit to an
authorized service center, Braun Canada will, at its option
either repair or replace the unit without additional charge to
the consumer. This warranty does not cover any product
which has been damaged by dropping, tampering,
servicing performed or attempted by unauthorized service
agencies, misuse or abuse. This warranty excludes units
which have been modified or used for commercial
purposes.
To the extent allowed by law, Braun Canada shall not be
responsible for loss of the product, loss of time,
inconvenience, commercial loss, special or consequential
damages. The provisions of this warranty are in addition to
and not a modification of or subtraction from the statutory
warranties and other rights and remedies contained in
applicable provincial legislation.
How to obtain service in Canada
Should this product require service, please call
1-800-566-7252 to be referred to the authorized Oral-B
Service Center closest to you.
To obtain service:
A. Carry the product in to the authorized Oral-B Service
Center of your choice or,
B. Ship the product to the authorized Oral-B Service
Center of your choice. Pack the product well. Ship the
product prepaid and insured (recommended). Include a
copy of your proof of purchase to verify warranty
coverage, if applicable.
To obtain original Oral-B replacement parts & accessories:
Contact an authorized Oral-B Service Center.
Please call 1-800-566-7252 to be referred to the authorized
Oral-B Service Center closest to you.
To speak to an Oral-B Service Representative:
Please call 1-800-566-7252.
Battery removal at the end of the product’s useful life
Do not disassemble the product except when disposing of the
battery. Run down battery before removing. When taking out the
battery for disposal, use protective clothing (gloves, safety glasses,
etc.) to omit skin contact whilst leaking batteries. Use caution not to
short the positive (+) and negative (–) terminals. Insulate terminals
(e.g. with tape) and put the battery in a plastic bag for disposal.
Open the handle as shown, remove the battery and dispose of it
according to local environmental regulations.
Caution! Opening the handle will destroy the appliance and
invalidate the warranty.
Subject to change without notice.
Satisfaction Guaranteed or Your Money Back:
Try it with no risk for 60 days!
If you are not 100% satisfied, call 1-877-593-4199 to receive a full
refund. Return the product in its original packaging along with the
original cash receipt postmarked within 60 days of purchase to receive
a pre-paid card in the amount of purchase. Terms of prepaid card apply.
Your Oral-B toothbrush must be returned in its original packaging
and be postmarked no later than 60 days after the date of purchase.
Please allow 6–8 weeks for handling. In the U.S., the shipment cost
to return the product is the responsibility of the consumer.
Sorry: No refunds will be made for any Oral-B product damaged by
accident, neglect, unreasonable use or lost in the post.
Terms and conditions apply. For further details please contact our
customer service.
Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable handle
damage is found to be attributed to the use of non-Oral-B
replacement brush heads.
Oral-B does not recommend the use of non-Oral-B replacement
brush heads.
• Oral-B has no control over the quality of non-Oral-B replacement
brush heads. Therefore, we cannot ensure the cleaning performance
of non-Oral-B replacement brush heads, as communicated with the
electric rechargeable handle at time of initial purchase.
• Oral-B cannot ensure a good fit of non-Oral-B replacement brush heads.
• Oral-B cannot predict the long-term effect of non-Oral-B
replacement brush heads on handle wear.
All Oral-B replacement brush heads carry the Oral-B logo and meet
Oral-B’s high quality standards. Oral-B does not sell replacement
brush heads or handle parts under any other brand name.
FOR USA ONLY
Limited 2-Year Warranty
Oral-B warrants this appliance to be free of defects in
material and workmanship for a period of two years from
the date of original purchase at retail.
If the appliance exhibits such a defect, Oral-B will, at its
option, repair or replace it without cost for parts and labor.
The product must be carried in or shipped, prepaid and
insured (recommended), to an authorized Oral-B Service
Center. Proof of date of original purchase is required.
The cost to ship the product to an authorized Service
Center is the responsibility of the consumer, the cost to
return the product to the consumer is the responsibility of
Oral-B. This warranty does not cover finishes or normal
wear, nor does it cover damage resulting from accident,
misuse, dirt, water, tampering, unreasonable use, service
performed or attempted by unauthorized service agencies,
failure to provide reasonable and necessary maintenance,
including recharging, or units that have been modified or
used for commercial purposes.
ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
ANY PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO TWO YEARS FROM DATE OF ORIGINAL PURCHASE.
IN NO EVENT WILL ORAL-B BE RESPONSIBLE FOR
CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation may not apply to you. This warranty gives you
specific legal rights, and you may have other legal rights
which vary from state to state.
How to obtain service in the USA
Should this product require service, please call
1-800-566-7252 to be referred to the authorized Oral-B
Service Center closest to you.
To obtain service:
A. Carry the product in to the authorized Oral-B Service
Center of your choice or,
B. Ship the product to the authorized Oral-B Service
Center of your choice. Pack the product well. Ship the
product prepaid and insured (recommended). Include a
copy of your proof of purchase to verify warranty
coverage, if applicable.
To obtain original Oral-B replacement parts and
accessories:
Contact an authorized Oral-B Service Center.
Please call 1-800-566-7252 to be referred to the authorized
Oral-B Service Center closest to you.
To order original Oral-B replacement parts and accessories
(including replacement brush heads) by phone:
Please call 1-800-566-7252.
To speak to an Oral-B Consumer Service Representative:
Please call 1-800-566-7252.
Business Use - P&G AUTHORIZED POA-00066251 Rev 001 Effective Date 2018-08-30 Printed 2019-01-24 Page 7 of 24