13
Troubleshooting guide
PROBLEM
POSSIBLE CAUSE
SOLUTION
The iron does not
produce any steam
When starting your ironing session the
steam button has not been pressed
long enough
Press and hold the steam button until
steam comes out. It may take up to 30
seconds until steam comes out
There is not enough water in the water
tank
Fill the water tank
If the clean system LED turns on, the
steam function has been disabled
until you have performed the cleaning
process
Perform the cleaning process ( see
dedicated chapter)
The iron is heating up
When the temperature control LED
is fl ashing, the iron is heating up;
during this phase the steam function
is disabled. Wait until the temperature
control LED turns permanently on.
The appliance has
switched off
The auto-off mode is activated
automatically when there has been
no steam emission for more than 20
minutes
Press the On/Off button to re-activate
During steam
emission the system
produces a pumping
noise associated
with vibrations
If the water tank is full - this is a normal
working condition
No action required
The water tank is empty
Switch off the system, unplug and fi ll
the water tank. Press the steam button
untill the steam comes out.
Water droplets come
out of the soleplate
Steam condenses into water in the
hose when you use steam for the fi rst
time or have not used it for a long time
This is normal. Hold the iron away
from the garment and press the steam
button. Wait until steam instead of
water comes out of the soleplate
During ironing
white particles
and impurities are
coming out from the
soleplate
Your tap water is very hard
If your tap water is hard we recommend
you use either distilled water or
demineralized water
Impurities of chemicals present in the
water have deposited in the steam
vents and/or soleplate
Perform the cleaning process regularly
even if not required by the system
Water fl ushes out of
the soleplate
The cleaning process has been
activated accidentally.
Switch off the appliance and unplug.
Put the iron on the cleaning vessel,
switch on and perform the cleaning
process completely ( see dedicated
chapter)
The fi rst time the
appliance is turned
on, you notice
smoke / smell
Some parts have been treated with
sealer / lubricant which evaporates the
fi rst time the iron heats up
This is normal and will stop after the
iron has been used a few times. If
the smoke/smell is still present after
turning off and cooling down, contact
an authorized Braun Customer Service
All Leds are fl ashing
System error
Unplug the system, plug in again. If
the problem is still present unplug
immediately and contact an authorized
Braun Customer Service
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