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Troubleshooting
If you have any questions, please consult the troubleshooting guide below.
NO PICTURE OR SOUND
• Ensure the power button is on.
• Ensure the power outlet is operational.
• Ensure the power cord is not damaged.
• Ensure the power plug is connected firmly to the
outlet.
‘BAD DISC’ DISPLAYED
• Ensure the disc is not warped, damaged or deformed.
• Ensure the disc is not badly stained or damaged.
• Ensure the disc format is compatible with the player.
• Please check in case you have tried to play a software CD. If
so, please restart the player.
PICTURE BUT NO SOUND
• Ensure the scart cable is securely connected
and not damaged.
• Ensure the volume is turned up in VOUCH setup.
• Ensure you have set the player's AUDIO settings correctly.
• Ensure you have entered the correct AV input for your TV
• Ensure the audio is not set to mute.
REMOTE NOT WORKING
• Make sure the main unit’s POWER button is on
•
Ensure the remote batteries are working.
• Point the remote control directly at the player's IR
sensor.
• Remove any obstacles between the remote and
the IR sensor.
SOUND BUT NO PICTURE
• Ensure the scart cable is securely connected
and not damaged.
• Ensure you have selected the correct AV input on your TV
• Ensure you have set the player's VIDEO settings
to match the TV.
UNIT NOT WORKING
• Turn off the power for ten seconds and then
turn it on again.
POOR PICTURE OR SOUND
• Ensure you have set the player's AUDIO settings correctly.
• Ensure the disc is not scratched or stained.
• Ensure the AV connector or the output terminal is not damaged.
‘NO DISC’ or ‘nULL’ DISPLAYED
• Ensure the disc is not upside down.
• Ensure the disc format is compatible with
the player.
• Ensure the disc is not distorted or stained.
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