The weather scenery in my clock is juddering
It is natural to assume this signifies that there is a problem
or a jam in the weather mechanism, however, fear not! This
is in fact a well-recognized sign that the motor is receiving
insufficient power from the batteries because either (a.) The
batteries are running low and need replacing or (b.) One or
more of the batteries have popped out of position and so
are not making good contact with the circuit. Try checking
the batteries are correctly installed or replace with new ones
and normal working order should be restored.
The scenery in my brand new clock is juddering
If this is the case, we’re very sorry. It sounds like your clock
has taken a bump in the post on its way to you. Please don’t
worry, we are here to help and really hope to be able to
get the clock working really swiftly. It may well be that the
clock just needs a manual reset which is quite simple to do
and we could possibly guide you through this. Please get in
touch via the ‘Contact Us’ page on the website and we’ll get
it sorted out for you as quickly as possible.
There’s a problem with the clock hands or
time-keeping
The fragility of the clocks means that the hands are quite
vulnerable to loosening during shipping. This can, on
occasion, mean that they slip slightly over a considerable
period of time and may affect their alignment or
time-keeping. Should you have any concerns of this nature,
there is a link on our ‘Contact Us’ page which is the best
place to get in touch to let us know. We can then advise
the best course of action to sort it out. This may include
organising a repair at our workshop or enabling you to
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