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Troubleshooting guide

Problem 

Solution

Dumbbell handle does not fully insert into 

base when no plates are selected (handle 

has no plates attached). 

1.   Make  certain  that  both  adjustment  knobs  are  set  directly  to 

the number 5.

2.   Make certain that all of the weight plates have the “selection 

tongue” facing away from the dumbbell grip. If one or more of 

these  are  backwards  (selection  tongue  facing  inward  toward 

grip), the handle can get blocked, and the plates may wedge 

into the handle.

Dumbbell handle does not fully insert into 

base when plates are selected (handle has 

plates attached). 

1.  Check to see if you have selected different weights on each side 

of the dumbbell (for example one adjustment knob is set to 5 

and the other is set to 7.5). If this is the case, you must replace 

the dumbbell in the base with the same orientation in which 

was withdrawn. This is to allow the plates to settle back into 

the correct and vacant openings in the base.

2.   Verify that the plates not selected (those plates remaining in 

the  dumbbell  base)  are  in  their  correct  spots  and  have  not 

been moved to a different support slot. This may be blocking 

the dumbbell from fitting back into the base.

3.   See solution #2 from problem above.

Adjustment knob will not turn while handle 

is in base.

1.  Check to assure that the dumbbell handle is fully depressed 

into  the  dumbbell  base.  If  not  fully  depressed,  the  locking 

mechanism  will  not  be  released  and  may  be  keeping  the 

adjustment knobs from rotating.

2.  Check to see if any weight plates have been put into the base 

assembly  backwards  with  the  “support  tongue”  facing  the 

grip of the dumbbell handle. All weight plates must have the 

selection  tongue  facing  away  from  the  grip  of  the  dumbbell 

handle.

3.  Check  to  see  if  there  is  any  dirt,  debris  or  other  obstruction 

in  the  dumbbell  base. You  may  need  to  remove  the  weight 

plates from the base to accomplish this check. Remember to 

put each weight plate back in its appropriate location with the 

selection tongue facing away from the dumbbell grip.

4.  Depress the locking tab in the handle and test rotation. If the  

silver locking tab in the base is loose, replace the base.

TroubleshooTing guide

Summary of Contents for 1090 DUMBBELLS

Page 1: ...220 552 1090 DUMBBELLS and BDS1642 BDS552 STAND Service Manual Patent 6 422 979 other USA and Foreign Patents Pending PN 001 6872 Rev B 03 2007...

Page 2: ...el will result in voiding of the warranty If you are a consumer and require technical support to resolve a problem with your Bowflex SelectTech Dumbbell Set please call Nautilus Customer Service at 80...

Page 3: ...ooting BD220 552 AND1090 Dumbbell Troubleshooting Guide BD220 520 and 1090 Dumbbell 4 Troubleshooting Guide BDS552 and BDS1642 2 1 stand 5 Troubleshooting Flowcharts 7 Reference Images Damage 13 Refer...

Page 4: ......

Page 5: ...gers under the age of 18 must always have parental supervision and instruction on the use of this product 4 Inspect the dumbbells prior to each use Do not use a dumbbell with worn or damaged parts 5 P...

Page 6: ...ifications BD552 Dumbbell Assembly Footprint WEIGHT 58 LBS 26 4 KG 153 4 9 8 BD1090 Dumbbell Assembly Footprint WEIGHT 98 lbs 44 5 kg 17 5 10 9 5 BD220 Dumbbell Assembly Footprint WEIGHT 55 12 LBS 25...

Page 7: ...Product specifications 7EIGHT 0LATE 3ELECTION 4ONGUE...

Page 8: ...ted those plates remaining in the dumbbell base are in their correct spots and have not been moved to a different support slot This may be blocking the dumbbell from fitting back into the base 3 See s...

Page 9: ...or Adjustable Wrench Steps 1 1 Unscrew the Towel Bar 9 from the Dumbbell Platform 7 8 Set the hardware safely aside 1 2 Unscrew the Dumbbell Platforms 7 and 8 from the stand Legs 1 Set the hardware f...

Page 10: ...be on the left hand side and the R sticker should be on the right hand side However the platforms may be mislabeled or the stickers may be missing 1 4 Attach the Towel Bar 9 to the Dumbbell Platforms...

Page 11: ...on a NDCS 552 Stand YES Rotate dumbbell 180 degrees on stand Confirm that rubbing still occurs Sometime base orientation will resolve rubbing and may be acceptable solution for customer NO YES Check t...

Page 12: ...he following steps will help determine if the test is being performed correctly to identify if the dumbbell is performing to specifications and if there is a problem what might be causing it TEST PROC...

Page 13: ...andle YES Carefully pull on the weight plate s that were lifted with the handle they should not be attached to the handle you should be able to pull them free Reinstall the removed plates back into th...

Page 14: ...mething out of position in the assembly that is causing the interference Problem User cannot rotate the adjustment knob when the handle is in the base with weight plates The following information will...

Page 15: ...t this time With the dumbbell out of the base attempt to rotate one of the adjustment knobs repeat step for the other side Knob will rotate Replace Handle Return handle to Nautilus for inspection Knob...

Page 16: ...nstall the handle so that the adjustment knobs are now on the other side of the dumbbell Repeat first test to see if smallest plate is still incorrectly selected on the same side of the dumbbell as be...

Page 17: ...ly apply some pressure to all the selection collars while looking for any damage as illustrated in the images above It is important to apply some pressure to each selection collar parallel to the dumb...

Page 18: ...ecome loose or is not fully tightened at the factory the customer can tighten this themselves It is critical that the customer not remove BOTH screws from the covers on the handle assembly There is a...

Page 19: ...event be liable for incidental or consequential losses damages or expenses in connection with its exercise products Nautilus Inc s liability hereunder is expressly limited to the replacement of goods...

Page 20: ...ax 800 898 9410 CORPORATE HEADQUARTERS Nautilus Inc World Headquarters 16400 S E Nautilus Drive Vancouver Washington USA 98683 Phone 800 NAUTILUS INTERNATIONAL CUSTOMER SERVICE SWITZERLAND OFFICE Naut...

Page 21: ...e visit www Nautilus com 2005 Nautilus Inc All Rights Reserved Nautilus Bowflex the Bowflex lgog and SelectTech are either registered trademarks or trademarks of Nautilus Inc Nautilus Inc World Headqu...

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