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        Faults and what to do about them

34

Drying duration 

extended.

According to the air cooling principle, a higher ambient temperature will 

result in poor drying performance, so the drying time will be extended. 

Ensure good ventilation to allow surplus heat to escape.

Air filter blocked? Clean the air filter 

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 Page 30

Run the

 Fluff Clean 

l

 

Ž

 (cold) programme to remove fluff which has col-

lected in the washer drum during the drying phase.

Drying programme does 

not start.

Drying programme not selected? Overview of programmes 

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 Page 20

Door not closed properly?

Pump blocked? Clean the drain pump 

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 Page 29

The drying result is not 

satisfactory (laundry is 

not dry enough).

Excessively high ambient temperature (above 30 °C) or inadequate ventila-

tion in the room in which the washer dryer is situated. Ensure adequate 

ventilation to allow surplus heat to escape.

The laundry has not been spun well enough before drying. Always set the 

highest selectable spin speed for the particular washing programme.

Washer dryer overloaded: Observe the recommendations for the maximum 

load in the programme table and on the load display. Do not overload the 

washer dryer, as the maximum load for the drying phase is less than the 

maximum load for the wash cycle. Unload the washer dryer after washing 

with the maximum load and divide the laundry into two drying cycles.

The power supply voltage is too low (below 200 V) – provide a suitable 

power supply.

Air filter blocked? Clean the air filter 

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 Page 30

Thick multilayered textiles or textiles with thick fillings dry easily on the sur-

face, but not inside. This equalisation process may take longer. For these 

types of textiles, select the timed drying programmes.

When the door is opened, 

you will notice that a 

small amount of water 

drips onto the dried laun-

dry.

The drying time is reduced for a smaller load. Some residual moisture may 

remain in the dryer system. If the door is opened quickly, a suction effect is 

generated which causes the moisture to drip out of the dryer system.

Open the door slowly. Avoid wrenching the door open.

If a fault cannot be rectified (switching the machine on and off) or a repair is required:

Set the programme selector to 

Ú

 Off

 and pull out the mains plug.

Turn off the tap and call customer service 

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 Page 35

Faults

Cause/Remedy

Summary of Contents for WVH28420SN

Page 1: ...en Instruction Manual and Installation Instructions Washer dryer WVH28420SN ...

Page 2: ...ing and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washer dryer Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This signal wor...

Page 3: ...dproof lock 17 Reloading the laundry 18 Changing the programme 18 Interrupting or ending the programme 18 End of the programme 19 After washing drying 19 Overview of programmes 20 Programme on the programme selector 20 Drying table 23 Starching 24 Dyeing Bleaching 24 Soaking 24 0 Changing programme default settings 24 C Temperature 24 0 Finish in 24 0 Spin speed 25 5 Drying 25 Selecting additional...

Page 4: ...nd for drying these textiles The appliance is suitable for operation with cold mains water and commercially available detergents and care products which are suitable for use in a washer dryer Always follow the manufacturer s instructions when dosing all detergents cleaning aids cleaning products and cleaning agents The washer dryer may be operated by children from 8 years of age by persons who hav...

Page 5: ...h into the rotating drum you may injure your hands Do not reach into the rotating drum Wait until the drum stops rotating Warning Risk of scalding When washing at high temperatures you may be scalded if you touch the hot washing water e g if draining hot washing water into a washbasin Do not touch the hot washing water If a drying programme was interrupted the washer dryer and laundry may be very ...

Page 6: ...ce has been identified in accordance with the European Directive 2012 19 EG EU on Waste Electrical and Electronic Equipment WEEE The Directive specifies the framework for an EU wide valid return and recycling of waste appliances Hints and tips Utilise the maximum amount of washing for the particular programme Overview of programmes Page 20 Wash normally soiled laundry without prewash The selectabl...

Page 7: ...lay panel 2 If required change the programme default settings and or select additional functions Sort the laundry Load the laundry 3 FODFN Open the detergent drawer Dose detergent according to the dosing recommendation Page 16 Close the washer dryer door Select A Start Reload 4 End of the programme Set programme selector to Ú Off Open the door and remove the laundry Turn off the tap for models wit...

Page 8: ... 8 Getting to know your appliance G e t t i n g t o k n o w y o u r a p p l i a n c e Washer dryer FODFN 6 7 Hot air outlet 0 Operating display panel 8 Door with handle 9S Open the door 9T Close the door Service flap and cool air inlet ...

Page 9: ...default settings Page 24 0 Select buttons G SpeedPerfect F EcoPerfect O Rinse plus and p Less iron for additional functions Page 26 8 Select a programme Can be rotated in either direction To switch off the washer dryer set the programme selector to Ú Off Start programme Select the A Start Reload button to start interrupt e g reload the laundry and cancel the programme H Display panel for settings ...

Page 10: ...ur Capacity 7 0 kg Max load for selected programmes Programme status 0 Programme end PAUS Programme interrupted End of programme using Rinse stop Door open information OPEn The door can be opened if programme inter rupted A 02 The door cannot be opened Further information E Fault display 0 Setting the signal Page 27 Drying mode and drying time Aut 1 Auto Dry mode 1 Cupboard dry Aut 2 Auto Dry mode...

Page 11: ...mme Automatic display of the detected load only for washing programmes with a recommended maximum load of more than 3 kg with the exception of Spin 0 Rinse O and O Rinse plus Different types of textiles with different degrees of water absorption may influence the load dis play Tap lights up Water pressure too low This extends the pro gramme duration flashes The tap has not been turned on or there ...

Page 12: ...ls on the care labels Note The numbers in the symbols indicate the maximum washing temperature that may be used Protecting your laundry and washer dryer Caution Damage to the appliance textiles Foreign objects e g coins paper clips needles nails may damage the washing or components of the washer dryer The following instructions must be observed when preparing your laundry Always follow the manufac...

Page 13: ... 5 Dry at low temperature Gentle Dry The following textiles must not be dried b care symbol Do not dry Wool or textiles containing wool Delicates silk synthetic curtains Textiles which contain foam rubber or similar materials Textiles which were treated with flammable liquids e g with stain remover petroleum ether thinners Risk of explosion Textiles which still contain hairspray or similar substan...

Page 14: ... on even when selecting a drying programme Note Always provide good ventilation in the room where the washer dryer is located so that air produced during the drying phase can be evacuated Always keep the inlets and outlets for the cooling air clear 3 Open the door Selecting the programme Switching on the appliance Note If you have activated the childproof lock you must deactivate it before you can...

Page 15: ...utton to set desired washing temperature Changing the additional functions for a washing programme e g select G SpeedPerfect Touch the G SpeedPerfect button the indicator light comes on and the additional function is selected To deselect the additional function touch the G SpeedPerfect button again and the indicator light goes off Note After changing the programme default settings and or additiona...

Page 16: ... for the programme appear continuously on the display panel Changes may be made to the default settings Dosing and adding detergent and care product Caution Damage to the appliance Detergents and agents for the pretreatment of laundry e g stain remover prewash sprays etc may damage the surfaces of the washer dryer Keep these agents away from the surfaces of the washer dryer Using a damp cloth imme...

Page 17: ...in time is selected For models without a measuring aid pour the liquid detergent into the appropriate dispenser and place it in the drum Starting the programme Select A Start Reload The indicator lamp is lit and the programme starts Note If you want to secure the programme to prevent it from being adjusted inadvertently select the childproof lock The display panel shows the Finished in time while ...

Page 18: ...ing is indicated on the display panel A 02 PAUS Reloading is not possible To continue the programme select the A Start Reload button OPEn are lit Reloading is possible Do not open the door until both the symbols OPEn are lit Do not leave door open for a prolonged period water could run out of the laundry The reloading function cannot be activated during the drying phase Changing the programme If y...

Page 19: ...n the display before the drying programme ends the temperature in the drum is high The programme for cooling the drum runs until the temperature in the drum has dropped After washing drying 1 Open the door and remove the laundry 2 Turn the programme selector to Ú Off The appliance is switched off 3 Turn off the tap Not required for Aqua Stop models Notes Do not leave any items of laundry in the dr...

Page 20: ...ings for drying Cottons i Hard wearing textiles heat resistant textiles made of cotton or linen Note Reduced load for G additional functions max 7 0 4 0 kg 4 0 kg Ž cold 90 C 1400 rpm G F O p Aut 1 Aut 2 Prewash T Energy intensive program for heavily soiled hard wearing textiles made of cotton or linen Note Reduced load for G additional functions max 7 0 4 0 kg 4 0 kg Ž cold 90 C 1400 rpm G F O p ...

Page 21: ... alpaca llama sheep Use a detergent suitable for machine washable wool max 2 0 kg Ž cold 40 C 800 rpm Rinse O Washable textiles Extra rinse with spin max 7 0 kg 1400 rpm O p Spin 0 Extra spin with selectable spin speed max 7 0 kg 400 1400 rpm p Empty Draining of the water inside the drum e g after rinse stop max 7 0 kg SuperQuick 15 Wash Dry 60 For small amount 1kg lightly soiled garments made of ...

Page 22: ...table for wool linen suits etc which do not need frequent washing max 1 0 kg Gentle Dry Single gentle dry programme for drying garments with lower tem perature by selecting Aut1 to achieve automatic cupboard dry result by selecting Aut2 to achieve automatic extra dry result self defined drying time selectable from 30 60 90 to 120 mins Note 15 min drying time is for cooling down the laundry and mac...

Page 23: ...stable drying time in min Cupboard dry Aut1 70 70 a 95 95 a 130 130 a 170 30 60 90 120 Extra dry Aut2 75 75 a 110 110 a 150 150 a 180 Recommended programme Intensive Dry 5 Auto Intensive Dry 5 Time Easy care Textiles made of synthetic or blended fabrics such as shirts sportswear delicate items Dry weight in kg 0 5 a 1 0 1 0 a 2 0 2 0 a 2 5 a 0 5 a 1 0 a 1 5 a 2 0 Estimated drying time in min Adjus...

Page 24: ...ndry of the same colour No additional detergent is required the soaking solution is used for washing 0 Changing programme default settings C h a n g i n g p r o g r a m m e d e f a u l t s e t t i n g s You can change the default settings for selected programmes The settings can be changed even while the selected programme is running The effects depend on the progress of the programme C Temperatur...

Page 25: ...ration is available Notes Programme selection in Intensive Dry 5 or Gentle Dry position to select an individual drying pro gramme Overview of programmes Page 20 The standard drying mode is Aut1 In this mode the drying time is automatically set according to the amount of laundry to be dried The result is cupboard dry laundry Drying mode can be set to Aut2 in order to obtain an extra dry result or p...

Page 26: ...rview of programmes Page 20 F EcoPerfect 0 Energy optimised washing by reducing the temperature while achieving a consistent washing result Note The washing temperature is lower than the selected temperature For special hygiene requirements the Allergy programme is recommended Overview of programmes Page 20 à Rinse plus 8 Additional rinse cycle For areas with very soft water or for an even better ...

Page 27: ...tion clockwise Release the button 2 a Set the volume for the button signals Press the 0 button until the required volume is reached Go to step 2 b or Set to Ú Off which exits setting mode for the signal volume 2 b Selecting the volume for the information signals Turn one position clockwise Press the 0 button until the required volume is reached Set to Ú Off which exits setting mode for the signal ...

Page 28: ...loth Do not use abrasive cloths sponges or detergents stainless steel cleaner Do not clean the appliance with a water jet Drum Use chlorine free cleaning agents do not use steel wool Descaling Not required if detergent dosed correctly However if this does occur follow the instructions of the descaling agent manufacturer Suitable descalers can be purchased on our website or from customer service Pa...

Page 29: ...ergent solution pump must be able to rotate 7 Reinsert and screw on the pump cover Handle should be vertical 8 Close the service flap If required engage the disengaged service flap beforehand Note To prevent unused detergent from flowing into the outlet during the next wash Pour 1 litre of water into dispenser II and start the Spin 0 or Empty Drainage hose on the siphon blocked 1 Turn the programm...

Page 30: ...ack of the appliance Remove the hose from the rear of the appliance Take out the filter with pliers and clean it 7 Connect the hose and check for leaks Air filter blocked 1 Turn the programme selector to Ú Off Pull out the mains plug 2 Open and remove the service flap 3 Take out the air filter 4 Rinse fluff off the air filter using a brush under running water 5 Re insert the air filter 6 Re insert...

Page 31: ...rgent solution 3 Pull down emergency release with a tool and release Door can then be opened Information on the display panel Display Cause Remedy A 01 Close the door immediately because of the rising water level If an interruption occurs A 01 and OPEn are displayed alternately A 02 The door is locked for safety reasons water level and or temperature too high Washing programme In pause mode A 02 a...

Page 32: ...kg Signals a very high load for drying Other displays Turn the programme selector to Ú Off The appliance is switched off Wait 5 s and switch on again If the display is indicated again call customer service Display Cause Remedy Faults Cause Remedy Water is running out Correctly attach replace drainage hose Tighten screw fitting on the supply hose Water not flowing in Detergent not dispensed A Start...

Page 33: ...e appliance Page 42 Appliance feet fixed Secure appliance feet Page 42 Transportation protection devices removed Removing the transportation protection devices Page 38 Display panel indicator lights do not function while the appliance is running Power failure Fuse tripped Switch on replace fuse If the fault occurs repeatedly call customer service Page 35 The programme duration changes during the w...

Page 34: ...tions for the maximum load in the programme table and on the load display Do not overload the washer dryer as the maximum load for the drying phase is less than the maximum load for the wash cycle Unload the washer dryer after washing with the maximum load and divide the laundry into two drying cycles The power supply voltage is too low below 200 V provide a suitable power supply Air filter blocke...

Page 35: ... the inside of the door opened service flap and the back of the appliance depending on model Rely on the competence of the manufacturer Contact us You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts J Technical specifications T e c h n i c a l s p e c i f i c a t i o n s Product number Production number 1U Dimensions width x depth ...

Page 36: ...0 4 0 4 76 57 8 Programme setting for tests according to currently valid EU standard EN60456 For comparison test please test the programs with specified load and maximum spin speed EU energy label wasing performance tests according to EN50229 should be tested using specified load on Cottons i 60 C F EcoPerfect EU energy label drying performance tests according to EN50229 maximum washing load is di...

Page 37: ... g washer dryer door the parts may break off and cause injuries Do not lift the washer dryer by its projecting parts If the hoses and power cables are installed incorrectly there is a risk of stumbling and injury Lay hoses and cables in such a way that there is no risk of stumbling Caution Damage to the appliance Frozen hoses may tear or burst Do not install the washer dryer outdoors and or in an ...

Page 38: ...iance cover Build under build in before connection to the power supply Warning Risk of scalding During the drying phase warm air is emitted at a temperature of up to 60 C Notes Required dimensions a 650 mm b 620 mm c 850 mm Only install the washer dryer under a continuous worktop connected firmly to the adjacent cupboards Ventilate the installation area well otherwise the optimum drying results wi...

Page 39: ...ve screwed together 1 Take the hoses out of the holders 2 Take hoses out of the elbow and remove the elbow 3 Loosen and remove all 4 transportation lock screws 4 Take the power cord out of the holders Remove the sleeves 5 Insert the covers Lock firmly by pressing on the locking hook Insert the hose holder Hose and cable lengths Connection on left side or Connection on right side a FP a FP a FP a F...

Page 40: ...ocal water and electricity supplier may have special requirements Operate the washer dryer with cold drinking water only Do not connect the washer dryer to the mixer tap of an unpressurised hot water boiler Use only the inlet hose supplied or one purchased from an authorised specialist outlet Never use an used one If in doubt have the appliance connected by a technician Water supply Notes Do not k...

Page 41: ...ing water Caution Water damage If the attached drainage hose slips out of the washbasin due to high water pressure when draining the appliance leaking water may cause damage Secure the drainage hose to prevent it from slipping out of the washbasin Caution Damage to appliance textiles If the end of the drainage hose is immersed in the drained water water may be drawn back into the appliance and dam...

Page 42: ...erwise the cable could be damaged Never touch or hold the mains plug with wet hands Never pull out the mains plug during operation Only connect the washer dryer to an alternating current using a correctly installed earthed socket The mains voltage must be the same as the voltage specifications on the washer dryer appliance rating plate The connected load and the required fuse are also indicated on...

Page 43: ...ng use only half the recommended amount of detergent Do not use any woollens or mild detergents 9 Close the detergent drawer 10 Select A Start Reload 11 When the programme ends switch off the appliance Your washer dryer is now ready for use Transportation Preparatory work 1 Turn off the tap 2 Release the water pressure in the supply hose Filter in the water inlet hose blocked Page 29 3 Drain any r...

Page 44: ...Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München DEUTSCHLAND 9000928054 9000928054 9606 You can find the contact information for all countries in the attached after sales service directory ...

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