Faults and what to do about them
en
45
Excessive noise, vibra-
tions and “wandering”
during the spin cycle.
■
Appliance aligned? Align the appliance.
■
Appliance feet fixed? Secure appliance feet.
■
Transportation bolts are removed? Removing the transportation
bolts.
Display panel/indicator
lights do not function
while the appliance is run-
ning.
■
Power failure?
■
Fuse tripped? Switch on/replace fuse.
■
If the fault occurs repeatedly, call customer service.
The programme duration
changes during the wash
cycle.
■
Not a fault – unbalanced load detection system adjusts imbalance.
■
Not a fault – foam detection function active. Additional rinse cycle.
Detergent residue on the
laundry.
■
Occasionally phosphate-free detergents contain water-insoluble residue.
■
Select
O
Rinse
or brush items when the laundry is dry.
Spin noise during the dry-
ing phase.
This is an innovative process known as thermal spinning used to reduce energy
consumption during the drying phase.
Fluff found on the washed
laundry.
Run the
Drum Clean
Û—
(cold) programme without laundry and detergent to
remove fluff which have accumulated inside the drum during the previous dry-
ing cycle.
Water inlet noise during
the drying phase.
The washer dryer uses water condensation technology, water is constantly
needed to dry the laundry. Therefore the tap must be on all the time, till the end
of drying phase.
Drying duration extended.
■
Run the
Drum Clean
Û—
(cold) programme to remove fluff which has
collected in the washer drum during the drying phase.
Drying programme does
not start.
■
Drying programme not selected? Overview of programmes
■
Door not closed properly?
The drying result is not
satisfactory (laundry is not
dry enough).
■
Excessively high ambient temperature (above 30 °C) or inadequate ventila-
tion in the room in which the washer dryer is situated.
■
The laundry has not been spun well enough before drying. Always set the
highest selectable spin speed for the particular washing programme.
■
Washer dryer overloaded: Observe the recommendations for the maximum
load in the programme table and on the load display. Do not overload the
washer dryer, as the maximum load for the drying phase is less than the
maximum load for the wash cycle. Unload the washer dryer after washing
with the maximum load and divide the laundry into two drying cycles.
■
The power supply voltage is too low (below 200 V) – provide a suitable
power supply.
■
The water pressure is low. According to water condensing principle, low
water pressure will cause evaporated steam not condensed totally.
■
The tap is closed during drying. Due to the use of the water condensation
technology for drying, please keep the connected water tap open during
the drying process, otherwise proper drying cannot be guaranteed.
■
Thick multilayered textiles or textiles with thick fillings dry easily on the sur-
face, but not inside. This equalisation process may take longer. For these
types of textiles, select drying mode
·
(
Extra dry
), or select additional time
drying via
Intensive Dry
5
or
Gentle Dry
‰
programmes.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
■
Set the programme selector to
Off
and pull out the mains plug.
■
Turn off the tap and call customer service.
Faults
Cause/Remedy
