en
Faults and what to do about them
44
Faults and what to do about them
Faults
Cause/Remedy
Water is running out.
■
Correctly attach/replace drainage hose.
■
Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not dispensed.
■
Programme does not start?
■
Is the tap turned on?
■
Could the filter in the water supply be blocked?
Note: .
If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required
~
separate installa-
tion and cleaning instruction for water filter.
■
Is the supply hose kinked or trapped?
The washer dryer door
cannot be opened.
■
Safety function active.
Note: .
For safety reasons, the washing machine door remains locked
when the water level or temperature is high (See
~
Cancel the pro-
) or while the drum is rotating.
■
- - - -
(Rinse stop = without final drain/spin) selected?
■
Can be opened with emergency lock release only?
■
Childproof lock active? Deactivate.
Programme does not
start.
■
A
Start/Reload
or
ñ
Ready in
selected?
■
Door closed?
■
Childproof lock active? Deactivate.
Detergent solution is not
drained.
■
- - - -
(Rinse stop = without final drain/spin) selected?
■
■
Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – unbalance detection system has stopped the spin cycle, wash-
ing unevenly distributed. Distribute small and large items of laundry in the
drum.
■
Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean the detergent drawer and re-insert it.
Compartment
M
is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it.
Odour formation in the
washer dryer.
■
Run the
Drum Clean
Û
90°C
programme without laundry and detergent.
■
Use appropriate detergent for daily washing.
■
keep the door and detergent dispenser open after using.
Status display
Å
is on.
Foam may come out of
the detergent drawer.
Too much detergent used?
■
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser
II
. (Not for outdoor, sports and down-filled textiles!)
■
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which
are suitable for washer dryers.
