Troubleshooting
en
39
Fault
Cause and troubleshooting
"E:36 / -10"
▶
Remove any unapproved extensions from the water
hose.
→
"Connecting the appliance", Page 15
The pump cap is not fully screwed in.
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
"H:32"
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:
Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
"E:30 / -10" and/or
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
▶
Clean the filters in the water inflow.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
Water level measurement system is defective.
Note:
With the error message, the appliance starts a
draining process.
1.
First wait approx. 5 minutes until the drain process
ends.
2.
To reset the error message, switch the appliance
off.
3.
Switch the appliance back on.
4.
If the error message is displayed again, call cus-
tomer service.
→
Voltage under-usage
symbol (double point).
The automatic voltage control system detects an un-
authorised voltage under-usage.
▶
No remedial action possible.
Note:
If the power supply is stable, the programme
continues to run as normal.
