Help with the appliance
en
37
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Note: .
If you cannot rectify the fault yourself by turning the appliance off and then on
again, please contact our after-sales service.
Laundry is not dried
properly or is still too
damp.
■
After the programme has ended, warm laundry feels damper than it actu-
ally is. Spread out the laundry and let it cool down.
■
Adjust the drying time or increase the degree of dryness. This will extend
the drying time but the temperature will remain the same.
■
Select a timed programme to add extra drying time for laundry that is still
damp.
■
Select a timed programme for a small load.
■
Do not exceed the maximum load for a programme.
■
Clean the moisture sensor in the drum. The sensor may become covered in
a fine layer of limescale or detergent and care product residue, which then
■
Drying has been interrupted as a result of a power cut, because the conden-
sation container is full or because the maximum drying time has been
exceeded.
Note:
Drying taking too long.
■
The appliance may have fluff in it. This will increase the drying time.
Remove the fluff.
■
If the air inlet on the appliance is blocked or not fully open, the drying time
may increase. Make sure that the air inlet remains unobstructed.
■
If the ambient temperature is lower than 15 °C or higher than 30 °C, this
may increase the drying time.
■
Inadequate air circulation in the room may increase the drying time. Make
sure the room is adequately ventilated.
Humidity in the room is
increasing.
Make sure the room is sufficiently ventilated.
Drying programme is
stopped.
If the drying programme is stopped due to a power failure, restart the pro-
gramme or remove the laundry and spread it out.
Unusual noises when
drying.
Automatic cleaning of the heat exchanger produces noises. This does not indi-
cate that there is a malfunction on the appliance.
The appliance feels cold
despite drying.
Not a fault. The appliance can dry effectively at low temperatures using a heat
pump.
Residual water in the
condensation container
despite the appliance
being connected to the
drain hose*.
If the optional drain hose is installed, residual water remains in the condensa-
tion container due to the appliance's self-cleaning function.
* Depending on how the appliance is equipped or the available accessory
